New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician Patient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!! read more

The folks at New View seem to genuinely care about their patients. They were able to get me in the next day as a new patient after I was complaining about some eye issues I had going on and that my current eye place couldn't see me for another month (after waiting a month already!). Dr. David Kasanoff, is friendly, knowledgeable and compassionate when it comes to concerns. I would highly recommend them. read more

New View Optometric Center - Optometrists Near Me - La Mesa, California

Small office with AMAZING customer service. Jessica promptly returned my voicemail and scheduled my appointment. My glasses prescription didn't change but I wanted to take advantage of my vision benefits and get a back up pair of glasses. Asked to be pointed to the frames that wouldn't cost me out of pocket and there was no hesitation showing me which ones and helped me pick a pair I love. I got a call to schedule an appointment to pick up my glasses less than 2 weeks after my visit. Tried them on and I was on my way pretty quick. About 2 weeks later, I received an unexpected call - to check how my glasses were and if I needed anything else. I highly recommend this office. read more

I can't recommend this practice more highly! From start to finish everyone is the office is incredibly helpful and dedicated to supporting their patients. The testing equipment is state-of-the-art and the doctor is so knowledgeable, empathetic & kind. If only all medical providers and support team could be this awesome! read more

Just updating that we are still very loyal customers and have recommended this place to many people. If you have bad eyes, do not hesitate!

This place is amazing! I highly recommend it. From the staff to the doctor, hands down the best optometrist is San Diego. I am so amazed at how great they are. I couldn't be happier with their total service. read more

Love this optometrist!!! The whole office is wonderful and they even helped me get lenses in some vintage frames. They saved my butt by helping me get contact lenses quickly before a vacation as well. Can't recommend them enough! read more

Unbelievably awesome!! I stumbled into New View purely by chance - I got lucky with Google/Yelp. Everyone there is just wonderful, Jessica and the doctor perhaps most of all. They are kind, patient, friendly, professional, helpful, and, perhaps most importantly, they LISTEN, and they ask questions to understand anything on which they might be unclear. Incredibly reasonable pricing, a decent selection of frames, and they really do seem to care about all of their patients - even us newbies. I can't recommend them enough - they are fabulous! read more

If I could give them 10 stars, I would. Dr. Kasanoff was AMAZING. He was thorough, knowledgeable and genuinely caring. His assistant was super nice. If you want an EXCELLENT optometrist, New View is definitely the place to go. read more

This place is the best optometrist I've ever experienced. They are very patient and accommodating. I get weird anxiety about having machines to close to my eye and still have haunting nightmares of the burst of air from my old eye doctor. When I came here, they don't have anything that bothered my eye or freaked me out! I also had to exchange my frames as I felt I chose the wrong style for my face and they gladly assisted me without making me feel like a burden. Not only that but the doctor explains everything and even shoes you the pictures and X-rays and it's really cool! read more

The new view team are super courteous, friendly and responsive. I had an urgent need to see an eye specialist because of a sudden problem. The amazing team fit me in for an appointment that day. I was able to have an immediate exam of my eyes and diagnosis of my condition. I truly appreciate the care and concern I was given that day. read more

My family has been coming here since before I was born when Marvin Kasanoff was the Optometrist. As an adult, I have moved to Riverside and no longer reside in San Diego. I have tried 2 times to go elsewhere that would be easier for me to get glasses or contacts but nothing compares to New View. Me as well as the rest of my family, although we do not live in SD anymore, continue to choose to drive to SD to see Dr. Kasanoff. The office staff, Dina and Jessica have always been there and have always been super sweet and accommodating. It has been taken over (for a loooong time) by his son, David Kasanoff. Dr. David is amazing and so kind. It is always such a nice experience coming for an annual eye exam and getting new glasses. Every single time, Dina, Jessica, and sometimes even Dr. David will participate in the montage of eyeglass options and help select the right pair for me. I have never found an office staff at any kind doctor's office like here at New View which is why we always remained with them. This office is amazing and if you are reading this, just go. read more

I've had a couple of glasses made here and Jessica at the front desk is great! You can tell customer service here matters. They called back a week upon receiving my glasses to make sure I was happy with them! The store is clean and well kept and the optometrist had great bed side manners. They take great precautions to protect people still from covid. read more

What I liked: Clean office and waiting room. I didn't have to get dilated. It was quicker than my previous Optomotrist with newer tech. What I didn't like: The bickering between receptionist and Optomotrist and the rather indiscreet manner in which the receptionist loudly asked about my medications as I was sitting in the waiting area. The latter review is the only reason for 3 star review. read more

I've been going to Dr. Kasanoff at New View for almost four years now, possibly longer! I love everything about this office, from office to the sweet staff to the amazing selection of brand name frames that they offer. I recommend them to all of my friends and family. Nancy and Jessica are amazing. My first visit there, they recognized my last name and mentioned that my cousin had seen them before. Who, ironically, was the one that told me to check them out. Ever since my first visit, the staff has always remembered me and addressed me by first name, even when I just pop in to fix a knick in my glasses. This really makes each experience great. The office is exceptionally clean and very spacious. When you walk in, there are lots of waiting room seats and tons of frames to browse through. They carry all types of brands such as Bebe, Ferragamo, Ray Bans, and more! There's also a big parking lot so you're never in a bind for parking. I've seen Dr. Kasanoff for annual exams and have had regular prescription glasses, prescription sunglasses AND contacts with him. Over the past few years, I really appreciate how everyone in the office makes sure that you're good and secure before you walk out. They ask in depth questions about your lifestyle to recommend the best option they have to offer. It makes the experience even more enjoyable. I accidentally broke my glasses last year and they replaced them the same day with the same frame with a warranty. Even after I got them replaced, the lens popped out and they took them back in without a question to fix! I also got contacts lenses from this office, recently. With this service, the staff at the office makes sure that you're completely comfortable in your lenses and that you're trained to wear contacts. Everyone there are very informative when it comes to questions. Nancy did a great job training me how to use my contacts, in terms of application and removal. Each one of my visits at New View Optometric Center has been amazing. I will continue to visit them while I still live in San Diego. I don't know if any center will exceed my expectations after being a patient here. Thank you Dr. Kasanoff, Nancy, and Jessica! read more

Very professional. From the office manager to Dr. Kossanooff they treat you like a family member. I recommend this office over and over.

I just moved to CA and found the reviews on yelp to be very positive. I called when they opened on Monday, because of a concerning eye issue that happened over the weekend, and Jessica was able to fit me in early the same day. I felt welcomed and comfortable from the minute I walked in. Dr. Kasanoff took time to completely explain what was happening. I left feeling relieved and highly recommend this business if you are in need of an eye doctor. read more

I have been going to New View Optometric Center for a few years. I am wearing my new glasses today (computer use), and it is amazing how well I can see. Last year I went in and put a deposit down on some classes and told them I had a pair of frames at home I wanted to use. I never went back to deliver the frames because of Covid. It was a pleasant surprise as they gave me that credit on my account and I left their offices spending a little over $25 for two pairs of glasses today. The staff is friendly, generous with their time and the Dr. knows what he is doing. He also spends a lot of his time and money on the newest technology so if something is going sideways with your vision, he can take care of it sooner than later. Grateful for New View Optometric Center and the staff who run it - thank you! read more

Very pleased. Showed up a day early to my appointment by my mistakes and they did a great job getting me in. Yay! Very professional office and knowledgeable doc. Good selection on glasses. Happy to have found a good eye doc on my first try. Update 11/2018 Made an appointment for the kids home from college. My girls, one who wear glasses 24/7, said the best doctor so far in her 17 years of experience wearing glasses since she was 4years old. Very happy to have a great office to go to. The ladies are friendly and professional. read more

I had a wonderful experience when I went to get my contact lens exam back in October last year. Jessica was so incredibly friendly and knowledgeable. Dr. Kasanoff was very nice too and provided helpful information about my eye health. I felt safe due to the cleaning and social distancing measures the office had put in place. I really appreciated all the efforts they had expended to keep their clients safe. Keep up the great work! read more

My husband has been a patient here for almost 7 years, and I started about 2 years ago. The staff is so friendly and caring, they feel like family! And Dr. Kasanoff is the best. I've been wearing glasses off and on since I was a kid, but never really felt like I had the right prescription. One visit here and it was like seeing in high def! My husband has an insanely strong prescription and some eye issues and Dr. Kasanoff is very attentive to our concerns and staying on top of every issue. I'm not an optometrist, but I think the office has all the technology and I trust Dr. Kasanoff. Bottom line, stop looking and just make an appointment :) read more

This is the most professional, caring staff I have encountered for any health exam - medical, dental, and vision included. The staff is absolutely wonderful, and Jessica and Nancy always make their clients feel welcome and truly love helping people find the best solutions for their vision concerns. My daughter is 11 and has been visiting for over a year. She enjoys coming in, and this year she wanted her first pair of contact lenses. I cannot say enough positive things about the process at New View. Nancy, Jessica, and Dr. David all helped her along, and their patience is truly amazing and appreciated. The ease of booking an appointment, and their willingness to work with the schedules of their clients is outstanding. Truly the best experience each and every visit. Thanks to Dr. David for his insight, clear explanations, and professionalism, as well as the fantastic staff. read more

I hadn't been to see the Dr. for three years and everyone at the office remembered me and what was going on in my life. It was pretty amazing to hear Jessica say, "I saw your name on the list of patients today and was excited to see you coming back in!" It made me feel really nice. This is the way doctors offices should run. The entire group was friendly, engaging, playful and seemed like they genuinely enjoyed their jobs. Even though I live in Carlsbad, I'll continue to make the trip down to the awesome people at New View when I need some help with my eyes and glasses. read more

My husband and I have been coming to New View for almost ten years and couldn't imagine going anywhere else. The level of customer service you receive from Jessica and Dr Kasanoff is unparalleled! They make you feel like long lost friends every time you walk through the door or speak with them on the phone. They are attentive, kind, and ensure the absolute best level of care for their clients. Highly, highly recommend! read more

All I can say is FANTASTIC, Talk about personal service. They have a large selection of Eyewear and Everyone in the office is helpful and friendly. Going for an exam, or simply buying glasses is like going to a party with your best friends! Did I mention FANTASTIC?! read more

I've been wearing glasses since I was a teenager in the early 90s. I've been to DOZENS of optometrists in that time frame. By far, New View has been my favorite. I've been coming here for the last 4 years or so. Not only is Dr. Kasanoff amazing, but he's real. He tells you how it is when it comes to your eye health. The good, the bad and the ugly. Best part is, when there is bad and ugly, he had a way of letting you know gently and has solutions for you. Behind Dr. Kasanoff is his OUTSTANDING staff. The backbone, Jess, is INCREDIBLE. She's the ringleader and runs that place like a well oiled machine. Nancy is by far my favorite, though. Her customer service is EXCEPTIONAL! She always finds time to help me choose new frames, and let's me know what looks good and doesn't. I highly recommend this place to everyone who needs glasses, contacts, etc. read more

First time here at New View. The staff were super nice and explained everything they were doing. Even before my appointment they were so helpful with figuring out my new insurance information. Clean and organized office. I had Dr. Kasanoff and he was really informational and great! Super thorough too and listened to all of my concerns and comments. I liked that he explained the images to me and what the prescription numbers meant. I really enjoyed my visit since I haven't been to an eye doctor since I was a kid. They made it great and definitely will keep coming back! read more

Although we have not seen Dr. Kasanoff or his staff for anything specific, I must express my gratitude for their professionalism and availability. They were the only ones open on a Saturday that could provide my wife with the permeable gas contact removal tool we desperately needed after she lost her only one, having to sleep with her contacts in. His receptionists were kind and helpful and even threw in a bottle of preservative free drops since my wife's eyes were drying all night. Based on this interaction alone, I would not hesitate to recommend them to anyone looking for contacts or glasses. read more

If you are looking for a good eye doctor with friendly staff Look no more this is the place for you! This is my 2nd year coming to New View optometric. Even though I only see them once a year, they know all of us by name. This is the 3rd place we visit and the last. I had been to 2 other different eye doctors and no one could get the right prescription for me. I just got frustrated and just ended buying reader. Thanks to Dr Kasanoff, I now can see better and he found the perfect prescription for me and my family. Thanks Dr Kasanoff and staff for making us feel like family! read more

Haven't been to the eye doctor since college, had a feeling my vision had changed. Sure enough it did and everything Dr. Kasanoff mentioned made sense with what I was seeing/feeling. They were able to send my current frames in for new lenses (with the warning that older frames could potentially break, that's fine they're 9+ years old lol) but had a bunch of options throughout the lobby incase you're in need of new frames. Will be going back for some prescription sunglasses soon! ALSO! They don't use that poof of air in you're eye thing! read more

12/2017 - Just completed an eye exam and ordered a new pair of glasses. As always the office staff made me feel that they were genuinely happy to see me. I really feel comfortable and at ease during the eye exam. Jessica is such a professional when running the various tests that I am never nervous or concerned. Dr. Kasanoff is so personable and knowledgeable. He explains the test results in layman's terms so I can fully understand how my eyesight is doing and changes if any I can expect in the future. Ordering glasses ( lenses and frames) is easy. Always such great customer service. I really appreciate the dedication and warmth the team exhibits. From my point of view, they are the best! read more

It's been 4 years now and we're still extremely happy with this doctor and his staff. The selection of frames are great, too. Highly recommended! read more

Dr. Kasanoff is the best! He was patient, understanding and extremely knowledgeable. Going anywhere would be a mistake. I love my new glasses and I can see so much better now! read more

Just moved to San Diego and had no clue where to go to get an eye exam. Found this office on Yelp which had really good reviews so I decided to try it. The office staff was very friendly and helpful! The doctor was extremely professional and knowledgeable and was able to answer all my questions thoroughly so I understood. He was even able to point out things about my eyes that no one else had ever done. I would highly recommend this place and look forward to continuing my eye care with them! read more

I have been seeing Dr. K for over 30 years and will not go anywhere else. He is the only one I would trust to help maintain my eye health. Always a friendly experience with him and everyone else there. Dina, Jessica and Nancy always seems to know every patient by name and are always willing to do anything they can for them. Besides the people, I also appreciate how they always have new equipment and the latest tech; I'm sure everyone else was as relieved as I was when the air puff machine was replaced! read more

I haven't been to an eye doctor before, I fail my driver license renewal because of my vision, so I decided to go to new view and I'm feel so welcome as soon as I walk in Jessica was amazing by helping me and making feel comfortable and Dr.Kasanoff was awesome helping me solve my issue and helping me out. There was also another girl who help me pick out my frame and glasses she was amazing too. I definitely come back to new view and recommend it, all of the staff are very nice peoples that are willing to takes care of you and have very good customer service!!! read more

I have been a patient at New View for over 30yrs and have never been disappointed. Dr Kasanoff is one of the best in his field. I completely trust him with my eyes and always have a positive visit. His staff is very professional and I feel like they really care. I highly recommend New View for all your eye Care. read more

Great Doctor and the girls are very sweet will recommend to anyone who needs a Eye Doctor

Super nice people who pay attention to your needs and preferences when choosing frames and lens options! I went to two optometry offices referred by my insurance. I got what I wanted at a better price here and enjoyed the experience! read more

My family has been going to New View Optometric Center for over 25 years. At that time my young son was having vision problems and the staff at Children's hospital spoke very highly of Dr. David Kasanoff and his father who was also in the office. This place is not just a place to get glasses--your eyes will be checked for all kinds of potential problems and you will be treated with the utmost care and professionalism. My family would not go to any other place to have our eyes examined! read more