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    eyecarecenter

    2.1 (13 reviews)
    Closed Closed
    Updated 2 months ago

    Services - eyecarecenter

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Ask the Community - eyecarecenter

    Visionworks - 4:08PM when I'm leaving my 4:00PM appointment that I missed my 10 minute window

    Visionworks

    3.0(8 reviews)
    2.5 mi

    WHAT A JOKE!!! I was 4 minutes (FOUR MINUTES!!!!) late for my appointment and they said I missed…read morethe 10 minutes window.... How does 4 minutes turn into 10 minutes?!?! The office staff looked very questionable, and unprofessional. It is a "doctors" office for crying out loud. The would've been my first time using Visionworks, and I promise it will be my last. No wonder they have so many available appointments online. VERY SAD.

    If I could give them no stars I would…read more I went to get a prescription for contacts last May (prescription is only valid for 1 year which I found out today). I don't use Contacts on a day-to-day basis and I told them when I went that I was only going to use Contacts for special occasions. I went in and I didn't even see a physical doctor. I ended up talking to a doctor on a screen which normally wouldn't make me feel uneasy but in this case I ended up regretting it. By the end of the week they gave me a weeks worth of contacts with my new prescription. I was excited and (at the time) grateful for a weeks worth when other places normally give out Like a days worth. Fast forward to about a month ago, I finally tried on my contacts....I couldn't see! It's so blurry I couldn't even keep them in for more than 2 mns as my eyes started to get irritated, watery and ache from my eyes trying to "correct" themselves. End result: I couldn't wear them, they're still in my cupboard. I decided to call when I had the chance to see if by any miracle they could change my prescription knowing that it had been a while since I had last seen them or better yet just go to a different dr with my prescription in hand. Fast forward to today. I called and I spoke to a lady (I forgot her name) who started off nice but ended up being petty and rude. I started off by asking her if I could get an email copy of my prescription because what she didn't know was that I was going to go to another office and show them my prescription so that they could see what prescription they gave me and see if they could correct it. She plainly told me she could not send it through email. She stated the only viable option was for me to pick up a physical copy, which I did not want to do. She couldn't even find me in the system. I was kind of thrown off, because why couldn't you send it through email? I just didn't understand as to what the big deal was but coming from a medical background Maybe there was some legal reason so I didn't push it. After asking some questions about my prescription she told me it was best to see the dr. I didn't even see a physical optometrist last time I was there why would I go back? To get another incorrect prescription? She laughed and asked why I needed my prescription then and I told her that I wanted a copy to show a real optometrist so they can see what you guys did wrong! Long story short she ended up calling me back and told me my prescription was void and that I couldn't get any sort of copy, so I just hung up. They won't even send it to another Dr because it's void. Legal matters aside, they should always send my previous information to a new dr whether they like it or not. Here's the thing, I understand that prescriptions are only valid 1 year and I myself understand that there are things u can't and can do but the conversation would've gone better without attitude from miss Visionworks cuz I can dish it right back.

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    eyecarecenter

    eyecarecenter

    3.3(4 reviews)
    6.9 mi

    Been going to this location for a few years now. I always feel welcome and that my eye health is…read moreimportant to everyone there, from the receptionist to Dr Freeman. Dr Freeman is very personable and upfront. He explains everything in easy to understand language and ensures you understand what you need. Final note, I don't have vision insurance so I worry about cost but eye care center is reasonable for the services and professionalism they provide. Everyone should take care of their eyes and this is a great place to do that.

    The staff here is very nice, however, I can't recommend this business. I bought two pair of glasses…read morehere about a year and a half ago and the coating on the lenses is completely wearing off. I can barely see through my glasses. When I called them, they said the glasses are no longer under warranty so I'd have to purchase new glasses. It's very frustrating to me because it's expensive to replace glasses so frequently and the frames are perfectly good on both pair of glasses, it's just the lenses that are bad. I don't know if the manufacturer who did not do a good job on the coating the lenses, or if I used the wrong kind of cleaner, but you would think that if there's an issue with different cleaners, the staff would warn you when you're purchasing glasses to be sure and use only their cleaner or check labels of other cleaners. Unfortunately I had to go to a different store and that was the first thing they asked when I showed them my glasses. So now I'm driving to a different town for my eye appointments and glasses, but these folks will guarantee the lenses for two years. I wish eyecare center had done the same. If they had, I would still be a customer.

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    Winston Eye Associates

    Winston Eye Associates

    1.6(10 reviews)
    0.0 mi

    I called up Winston Eye to make an appointment. New customer. The people on the phone were rude and…read moreunprofessional. They barked out that they were booked up 3 months in advance, and if I wanted to make an appointment if would be at least 3 months away!! I live close by and drive past this place nearly every day. The parking lot is always empty, there is never anybody here. Pretty strange behavior for a place that is so busy that they cant see a new patient! They obviously do not want your business. Go elsewhere and don't give these rude incompetent people the time of day. For the record I went to another optometrist, got seen the next day, ordered my prescription, and all was well. AVOID

    Earl and I came here for eye exams and new spectacles. I've been wearing glasses for almost 30…read moreyears, but have always had a problem picking out frames because of the shape of my face. Earl, on the other hand, is just plain picky. This is the third optical (after Lenscrafters Greensboro and Garber Eye Kernersville) we've been to since last year, because we could never find glasses we liked. We both got a new pair here, so it was a pretty big deal. The selection is great. The service, on the other hand, is inconsistent. They were fine when we were buying glasses but not so much after. We called them 2 weeks after our visit, and apparently our glasses had been ready, but we were on their "To Call" list. Two women couldn't figure out how to adjust my nose pads. The first one was nice and sought help from another, and the second one said the problem was that I had a weak nose bridge. Thanks y'all!! They told me to come back the next day to get the manager to do the adjustment. p.s. Either Yelp has the wrong address or I'm reviewing the wrong branch. This is supposed to be on NC-66, not Main St.

    eyecarecenter - optometrists - Updated June 2026

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