The exam was thorough, the doctor and staff were very friendly and I received valuable assistance in selecting my glasses.

Great Experiance my doctor was very informative and knew what he was talking about. Fast service great staff!!

Doctor was very friendly and kind. Girls who help with contacts and glasses are top notch! One of the receptionist/eye test persons is not a friendly as others. But other than that....glad I found a place near and its clean and welcoming. Also was dissapointed to only go home with one pair of contacts and have others mailed to me. I didnt have a RX that was uncommon to not leave with my year supply and have to wait a week to get via mail. Odd, and pay $40 for fitting/one pair when I have worn contacts before. read more

I have been going to Dr Lee for almost 18 years. I always receive great service, and glasses opticians are knowledgeable and helpful.

I've been coming out here since my son was about 12. He's now 46. So that 34 years for all of our eye treatment! But over the past couple of years I've been very disappointed in service and my check ups. I've been paying for retina scans for years. Well I got dilation on my right eye a head of cataract surgery. Well guess what the Kaiser Ophthalmologist found while doing my check up? I have a macular wrinkle or pucker. I was wondering why after all these retina scans none of them ever saw this problem! My kaiser Ophthalmologist said it was a old scar tissue on my macular! It's been there for sometime. So the the cataract surgery went fine, but I have distortion, blurry and slight magnified vision. So we paid out of pocket for these scans and they found nothing! I was told that everything looked fine, year after year! I also had a problem getting a prescription filled because they only use Costco! We have Kaiser and was told that by said doctor that they couldn't write out a prescription to fill it for eye drops. Interesting! So $217 at Costco and $5 at kaiser. I hope I can have a conversation with Dr. Lee or Dr. Coen to find out why they never saw the macular pucker! Hope to talk to them. I will be by the office to have a conversation! Thank you! read more

I can not imagine going anywhere else! Everyone is like family! Love Dr. Coen, and Terri always helps me find the best glasses EVER!

Love Dr Lee. Super helpful trying to find options for me. All the staff is polite and friendly. They go above and beyond with their service.

If you are looking for a competent, forward thinking Optomotrist who uses state of the art technology look no further! The Eye Center at Good River is all that and more. We flew from NM to Sacramento just to go there! We saw Dr. Joseph Lilley. read more

This is my review for trying to schedule an appointment & my past experience: PAST EXPERIENCE: -I went there a little over a year ago and my experience was about 2.5 stars. The only reason why I chose this location was the selection of frames they offer. I wear glasses and contacts so I requested a prescription for my glasses (and I needed new ones), but asked the optometrist if I could have a prescription for my contacts (still had a box left and wasn't in need or ordering any time soon). He simply wrote a prescription and sent me to the area where their frames were displayed. -I tried on a few frames, finally chose one and paid off what I owed. -Since it was back in December, my glasses were going to take longer than expected due to it being the end of the year and around holiday season. I was told that I would receive a call from them when the frames were ready (quoted me about 1.5 weeks) -2 weeks went by and New Years approaching and still not a word about my frames. I called and they said it would be ready by the end of the week. -I showed up and was told my frames were ready but then they stated I had to pay for my contacts consultation. Mind you, I was charged for the visit prior to leaving my first appointment, then they stated that I owe MORE MONEY when the optometrist didn't even do a contact fitting. I simply asked him if he can write me a prescription for contacts and told him I wear this brand. All he had to do was write on a little piece of paper which cost me $40 extra. THIS WEEK: -I have new vision insurance and found that EYEcenter Optometric was under my network providers. I was skeptical to schedule an appointment, but remembered the nice lady who helped prep my eye exam. -I called on Monday and left a voicemail stating I've been to their location before, but haven't been in about a year and would like an eye exam. -I call Wednesday and leave ANOTHER VOICEMAIL -I found another provider that's actually CLOSER to my work. Opto Care Sac picked up their phones within two rings, scheduled an appointment and suggested to fill out the new patient form (located on their website) which took less than 10 minutes. WILL I RECOMMEND EYEcenter Optometric off on Sunrise? HECCCCKKKKK NOOOOOOOO!!!!!!! I'm all about customer service and this place does not meet standards. read more

They have a very good and considerate staff and their doctors do care about making sure they have looked at as much detail with your eyes as is possible to make sure there are no problems to be concerned about. read more

The lady (blonde short hair) I first talked to was really nice, but it went down hill from there. My appointment was at 9:10am I showed up at 9am I sat and waited. Now about 9:30 still haven't been called back the front desk gal kept assuring me it wouldn't be much longer. Then at a guy and his wife show up five minutes late for a 9:40am appointment and get taken back before me. By 9:55am I was over it cancelled my appointment and walked out. Thanks for wasting my time. If you guys are going make appointments learn how to manage them better.... read more

The optometrist is great but the contacts and eyeglasses are way overpriced. If you have the patience buy them online. They charge your insurance double so you pay half. This is my opinion of the service I received. read more

The staff of opticians and optometrists at Eyecenter Optimetric take time to understand your specific needs and offer an amazing level of personalized care. Dr. Palmer Lee and optician Terri provide the highest level of service, understand Vision Care insurance and ensure you get the best treatment possible. read more

All of the ladies were super friendly and really knowledgeable and walked me through all the exam steps. When it came to picking out frames it seemed like my "stylist" actually really cared that I looked good, and let me tell you I look pretty darn good now! read more

I needed new glasses and wasn't real happy with my last optometrist so I actually took my wife's advice and saw hers. My visit turned out to be the most comprehensive exam I have ever had. Dr. Coen descibed and explained evey part of my exam and his staff did tge same on the post exam. My whole experience far surpassed my expectations and I will definitely continue to go here and highly recommend seeing them, I am confident that if you do you to will get the same professional and courteous experience I recieved. My thanks to all the professional's at Eyecenter Optometric! read more

First time at this practice and I will definitely be back! Great customer service, great frame selection, doctor was very knowledgeable. Highly recommended! read more

The staff is extremely friendly and knowledgeable. Their amazing service begins as soon as you walk in and continues with every interaction until you leave. Dr. Lee is very welcoming, engaging, and thorough. He makes you feel like you're his only appointment that day. read more

I having been going Eyecenter Optometric for several years and implicitly recommend it! Dr. Coen is amazing...he is friendly and knowledgeable. He not only examined my eyes, but took the time to explain everything, such as why I tilt my head, why I need progressive lenses, and my astigmatism. He also took the time to personally fit me with frames and explained why certain ones worked for me other would not. I FINALLY understand the process! Thank you Eyecenter Optometric. The staff is also excellent and friendly. read more

We had to leave Dr. Lee a few years ago because of our insurance plan. We miss him very much. However, the glasses my husband had purchased there about 5 years ago needed an adjustment. He went in and Teri willingly adjusted them at no charge. When my husband came home, he said they were so nice and Teri said she would give him a good price on replacement glasses when he was ready . So yesterday we got his new prescription and Teri helped him select two new pair of glasses and myself a pair of sunglasses. We just had such a good time, she was really good and honest about helping us select the perfect frames. She explained all of the components of the lenses very clearly as well. She also extended an AARP discount on the glasses. It was a great experience and we'll look very cool in our new glasses. read more

They were so helpful. It was my 1st time there and I'm impressed with the staff. They are so nice and they helped me find the perfect colored contacts that look good on me. If you need an eye doc go to this place they are amazing read more

Nice office, very professional, and Dr. Palmer Lee is excellent.

Clean, modern, tasteful office. Courteous and smiling staff. Amiable and professional doctor (mine is Doctor Coen).

Interesting I can't leave a review on their web site, which is filled with fake reviews. The support staff here are very grouchy and rude. Also, they have a new system in place to get you to sign up for stuff you didn't know you were signing for, by using small print on an Ipad. They come up with fake services. When my child first got contacts, they did a fitting service and must say they were patience and the service was reasonably priced. But they want to charge a contact "fitting fee" every time you go there, even though we've now both been wearing contacts for years and they perform NO fitting. They charge this for adults too, who've been wearing contacts forever. They used to at least tell you about this fee on a paper form, and you can read about it and sign it. Since I already had contacts and wasn't having a fitting done, I declined it. But now they have it on their little iPad and they make you sign it without telling you what it is. In fact, they directly lie to you about the fees. I elected to have the fee for a complex eye scan instead of dilation and was told about that fee because I asked about it. Then the person had me sign also for a fake contact fitting fee which they didn't tell me about. Each fee was about 50 dollars, though I don't recall the exact total. After the person had me sign, he said "So it will just be 50 dollars today." Then when I was done they charged me 100 dollars, adding in the fee for the fake contact fitting, which was never performed. I understand that these guys are probably losing money as more and more people are realizing you can get 10 pairs of perfectly good glasses online, for what you pay them for one pair. I get it, they are in a dying business. See Zenni. Machines can give a better prescription than a doctor now, and places charging 300 or 400 dollars for glasses that are sold online for 25 dollars are going to put them out of business. But I see people there all the time who still don't know this stuff, who are being conned into buying high priced plastic. They still have a service to offer in that insurance can pay for glasses or contacts, and I use mine for contacts. But in order to get those contacts I have to pay their fake fitting fit, even though no contact fitting is performed. I highly recommend taking your business elsewhere. To all to all of this, I have an African American foster child. He was misbehaving in the office by putting his feet on a chair, and the doctor said to him that he was going to be taken away and put in a special place. Essentially threatening this black foster child, who has a history of abuse and abandonment. I kept going after that because the store management did apologize, but now with the contact fees I won't go back. I saw that same doctor again by accident, and he made zero apologies for his mean and seemingly racist behavior. So what I will be doing is posting as many negative reviews as I can, and complaining to the better business bureau about how they cheated me. read more

I had my exam with Dr. Lee, this was my first time seeing an eye doctor in quite some time. Their equipment is all up to date, the office is very clean and welcoming. They also have a large selection of frames to choose from. The exam was a little longer than expected, I was on my lunch break. The staff was very helpful. When picking out my glasses, they took me straight over to the most expensive frames they offered. That was a little annoying but after telling them I wanted to stay right around what my insurance allowed, they gave me a very large selection to choose from. I left there very happy. They told me two weeks for my glasses to come in and they were right on time. I would recommend them to others. read more

Had an awesome experience picking out glasses with Terri on Monday. I've always just randomly picked out whatever I thought looked ok on me, but working with an experienced Optician who knows all the styles of frames is definitely the way I will go from here on out. Terri understands face shapes and what looks good and what doesn't. I am an EYEcenter fan for life now! read more

Absolutely love the Eye Center in Gold River. It is the most pleasant place to go all the way from the receptionist to the assistants to the doctors. Very thorough, and have helped me so much over the past 10 years. I moved out of town and still take the two hour drive annually just to go there. read more

I had an amazing time at EYEcenter Optometric. I've been to two different eye doctors in the two years I've lived in Sacramento and I was very disappointed both times. I tried EYEcenter Optometric this year and third time is definitely a charm! Dr. Coen was excellent! I didn't have to wait long in the exam room and the exam itself was quick, but thorough. He then called in Mahaila to take me to the frame area where i proceeded to try on about half the frames in the place! Mahaila was patient and very helpful, and she helped me choose an excellent pair of Liu Jo frames. I appreciate the attentiveness and service of the whole team at EYEcenter Optometric. read more

Eyecenter Optometric is a wonderful facility. The office is clean and comfortable, the staff is friendly and knowledgeable and the doctor I saw was very thorough in his explantions and just a nice guy in general. The whole experience was positive and I highly recommend Eyecenter Optometric read more

I've been a patient for years. The staff is excellent and Dr. Palmer Lee is the best.. They use the latest technology and explain the each step of the procedure. Highly recommend! read more

Dr. Cohen is a great OD and his staff of Opticians are the best! I've been to a lot of different optometry offices in the past. This one is tops. read more

Dr. Palmer Lee is so fantastic and he has such an incredible staff. I would highly recommend anyone to see him.

Very personal care. Thorough exam which made me feel secure. Personal attention to my individual needs. Helped me choose the frame that fit me well but was also a good style. Appreciated the level of professionalism. Would recommend anyone to them read more

Wow, very poor customer service. Was in their office, and I heard a customer complaining about a rude doctor and about not getting the correct contact prescription. The counter person was unsympathetic and unhelpful. Would not recommend this place. read more

Although their optometry services are first rate, their constant sales pitches are very annoying. I have been a patient of Eyecenter Optometric for several years. Once you are in the office, the service is very good, and the doctors and the staff are very personable and very professional. I have complete confidence in the doctors. On the downside, the pricing of their glasses/frames is also pretty high relative to other places. Even using my "good" VSP insurance, glasses were going to cost me close to $300 until I asked them to bring me only the frames that were covered by my insurance. They pulled those frames from a hidden drawer. Their web site is frustrating in that it requires too much info to set up an appointment for returning patients and does not have an option to simply cancel an appointment. And, if their website has an option to contact them by email with a question or concern, it is not easy to find. When I called to change my appointment, I was left on hold with constant sales pitches until I eventually discovered the office was closed for the day and hung up. I am cancelling my next appointment and will think about starting looking for another place that is not so pushy with their marketing. read more

Very professional staff and great customer service!! Dr. Cohen was awesome as well!!!

Would highly recommend Dr. Palmer Lee. He was able to help when two times to another optometrist just didn't get the "new" eye prescription right. Dr. Lee carefully examined my old and new lenses and found a real difference. I got the new lenses today and they were perfect. So good to have great vision again. And thank you VSP for taking care of me in this situation where I needed the referral to Dr. Lee for a second exam. It was the right decision and glad VSP has a make it right insurance program. read more

I was happy with my experience with the Eye Center in RC. I had not been to this office before always going to Folsom. I was very impressed by the doctor that I saw. I was there to be fitted for contacts. He did a thorough examination of my eyes and found the prescription i was currently wearing was not suitable for me. He corrected it and now I love wearing my contacts again! I'm glad I went there read more

Their optical selection is ON POINT. I can only get certain brands of glasses with my insurance and since I'm snooty and like the expensive ones, I had to find an office that carried what I like...and this was it. I called them to see if they had the style I wanted in stock and how much they were. They didn't have them, but the optician said she could order them for me and when she told me the price, it was great! No huge markup like I've seen in other areas (*ahem* Folsom), so I had her order them for me. About a week later, they were in and I went to pick them up. The office is SO nice. It's all glamorous and modern and right up my alley. They had a ton of eyeglasses and sunglasses on display, and since I looooove sunglasses, I could appreciate this very much. It took just a few minutes for the optician to fit me with my brand spankin' new sunglasses and I was on my way. The whole thing was so easy that I will definitely be going back to them next year when I can get another pair of sunglasses. read more

I use my parent's insurance, so when I was a bit confused about pricing in accordance to insurance, Jo was very helpful and honest. Everyone was really nice and polite, even to the grumpy lady behind me. They were patient as I offered what little information I knew about my parent's insurance. The atmosphere is warm. It also smells amazing in there. Definitely worth trying out if you're looking for an optometrist. read more

This place does everything they can to help u and help u save money. The staff treats u like family. The doctors are honest and professional. Teri is amazing and makes the difference in everything that happens there. She is honest and she gets u the right glasses for your head. There is humor and laughter at this office. I love this place. U won't be disappointed here. read more