The front desk people and assistants are knowledgeable and very helpfuk. Dr. Hahn is great to work…read morewith. She possesses a rare combination of skills--she is smart, intuitive, friendly, has a keen memory, and is a straight shooter. Today J met District Manager Michele who demonstrates top notch, refreshing leadership skills.

Dr. Anita Han was really great. She is super friendly, personable and explained what each part of…read morethe exam was for. I'm really glad that I found this place on Yelp and I recommended others come here too. The other staff are also great and communicated with me when there was an earlier appointment available that day.

I've had great service and product with this organization. James and Laura were wonderful to work…read morewith, and when a small problem came up, they were even better. They took care of the issue, they were helpful and kept service above and beyond.

The store is conveniently located in the center of town (on the third floor) of an office…read morebuilding, so they're not as easy to find, but they are friendly, helpful and the price was right...

I went in for a repair and Jenny helped me within minutes and fixed them and they fit better then…read morethey did before! thank you Jenny!

We walked in around 7:45 PM. There were two women working and a very tall gentleman possibly the…read moreoptometrist who eventually came out from the back. The store was completely empty except for us, yet we were never greeted or offered any assistance. One of the women in the back stayed seated and barely looked up from her iPad. The only interaction we had was a quick "goodbye" as we were leaving. Overall, it was a pretty odd experience. I'm not sure why the vibe felt so off, but if I return, I'd likely shop online or visit the Woodfield location instead, where the staff has been much more friendly and accommodating.

The first pair of glasses I bought a couple months ago from Zeifert didn't fit properly. The…read moreoptometrists at Zeifert tried several times to get my glasses to fit. After multpile attempts to adjust my glasses and they still didn't fit, the optomet told me they needed to order me a brand new frame. How's that for a company that stands behind their products! I highly recommend Zeifert for your glasses and contacts.

Zeifert has been at the Renaissance place for several years and I have always admired them from the…read moreoutside. The storefront looks lovely and inviting. We finally had an opportunity to visit Zeifert when my husband decided to get a new pair of glasses. There was no need for an eye exam so we only experienced the store portion. It is as lovely inside as outside. Clean and organized. The bad: The initial portion of our experience was awkward - it took them a moment to start talking to us and then they were very focused on getting all the details of my hubby's insurance. The lady who was dealing with us kept asking her co-worker if she found the insurance info yet, if she can confirm it, is it there, does he have insurance, do you have it, did you find it...? I am really not sure why was this so important as the insurance only covered small percentage of the glasses cost, we still had to pay most of the total price. The good: Once she confirmed the insurance details, her demeanor changed, she smiled and started helping us choosing the frames. From then on, our experience was great. They have a nice selection and it took us a while to settle on the winner. They even had his prescription strength in stock so we were able to have the complete glasses at home that evening. Prices: It is hard to judge if the prices here are much higher than at any other eye glasses store, however based on the location I would say yes. Definitely not a bargain place :) Overall: If price is not a deciding factor, I would recommend Zeifert for your eyeglasses needs. Hopefully they will learn to provide good customer service from the very beginning, regardless of your insurance ;)

I wish I could give more than 5 stars! Dr Steve Pelitsky is…read morethe nicest optometrist I've ever been to! He is very concerned about you, asks if there are issues or concerns before he even starts the exam. He is very concerned that your contacts are the correct ones for you. I highly recommend him Doug is very friendly and knowledgeable. Lana helped me pick out my glasses and they are light and the most comfortable I've ever owned! Prices are reasonable too. Highly recommend

Terrible experience. Initially told me needed two new lens bushings at $40 each but will have tech…read morelook at it. A week later called me and said replaced bushings but needs new bridge and will have to order the part that'll be $200. Another week or so goes buy and they say glasses are ready. I went in to pick them up and the problem wasn't solved. The arms/legs of the glasses were still loose and charged me $200 and did not document what they replaced or fixed. I indicated that they didn't solve the problem and was not happy. They said glasses were fine as they replaced the bridge. I asked them if they did a full assessment of the glasses, and they "said" they replaced the bridge. I said I cannot wear them because they are loose and still flimsy. How do you charge someone but don't fix the problem? I will be filing with the better business bureau especially since I'm a senior. Very Dissatisfied Customer.

I went to Focused Eye Care based on reviews I read on 'Next Door'. The reviews were spot on because…read moreI had a very positive experience there, and Dr. McHugh is wonderful. She is kind, professional, and really listens to her patients. The support staff is very friendly and helpful too. I highly recommend this practice for your eye care needs.

Dr. Caitlyn McHugh is very thorough and attentive when giving exams. She fully answers all of my…read morequestions and concerns. Her staff is very knowledgeable and always helpful. I would highly recommend Focused Eye Care.

Dr. Drey and his staff are second to none! Dr. Drey told me more about my eyes in my first…read moreappointment with him than any other doctor in my 66 years! He is thorough in his examination and listens to what you tell him. My new contacts are here and are just what I expected after my visit with Dr. Drey... wonderful!|

From the owner: Lake Forest Family Eyecare provides full scope general and specialty eyecare for all ages. Dr. Eric…read moreDrey provides general eye care for glasses/contact lenses and specialty care for pediatric myopia management, keratoconus, glaucoma, diabetic eyecare, and urgent eyecare. Glasses and contacts are offered for all ages that include brands such as Oliver Peoples, Tom Ford, Gucci, Prada, and Ray Ban. Dr. Drey also has a second location, Franklin Eyecare, in downtown Chicago. We are looking forward to meeting you and your family.

Dr. Siegel is an amazing optometrist. She is very committed to her patients. The staff are also…read moreincredibly friendly and helpful.

When I walked in the office, was warmly greeted by Josie. Then Nancy set me up to see Dr. Linda…read moreBelson. The Doctor was so nice and knowledgeable about my eye problem. I have never had an eye doctor explain everything as well as Dr. Belson did. I can't say enough about how great this Lens Crafters was. From now on, I will always go to this location. Thank you!

Great selection of frames and they will help you find exactly what you're looking for…read more Staff is super helpful, friendly, and can help you with whatever it is you need. Doctor Michaels is extremely professional and does a great job with the eye exam.

I would give them a zero if I could, but you have to give them something to submit a review. I…read morespecifically called and asked if they accept medicaid and they told me Yes. I drove there on the day of my appointment and they told me they dont take medicaid and there is a $25 copay. I went to a retina specialist, I go to very good doctors and dont have a copay, and they didnt even say there is one on the phone. I am on soc. sec. and I didnt have that money, Also, It's really hard for me to go anywhere because of spinal damage, and I dont have a special car for my wheelchair, so I have to walk in excruciating pain from the car to the door, often pretty far... They are not a responsible, respectable business. I am writing this to warn anyone who uses medicaid, do not go there, they are dishonest and have no consideration for anyone. I reported them to the state too

The doctors and staff at this office in particular are exceptional. They really take the necessary…read moretime to listen to the patient and understand their needs. They are more than willing to try different options and adjust prescriptions as needed. Appointments run on time, and the office is very clean and spacious.

I am pleased to announce that the eye glass hunt for my son is finally over! Glasses have now…read moreofficially been ordered, and in two to three weeks we should have them. My son is looking forward to feeling like a hipster in his new Ray-Bans, and we're thrilled that we were able to utilize our VSP insurance to the fullest. Shopping for glasses at this particular location couldn't have been easier, and it really helped that we came in knowing what we were looking for. They didn't have my son's frames in stock, so they custom ordered them. Since we had to use our VSP insurance, they will go to a VSP lab before being shipped back to the store. It will be well worth the wait, because our insurance saved us a significant amount of money. We saved hundreds. And, no upselling whatsoever. I'm so glad we found this location! The office itself was very clean and Covid safe. They took our temperatures, we filled out a questionnaire, and everyone was wearing masks. We were in and out in no time at all. I'm sorry I forgot the name of the lady who helped us out, because she was amazing and took care of everything for us...including the LensCrafters hold on our VSP account (per prior review). Onsite parking lot. We'll be back for son #2...it's a twin thing!