Recently I visit for 3 recalls. One is back ordered so 2 recalls are done…read more It took only 1.5 hour and I like that I don't need to wait too long. While I was waiting, I had company meetings online and time passed real quick. The waiting area is also great. So I didn't have any issue to process my work.

Because of dealing with this service department, I would never buy another Hyundai ever again! And…read moreI was going to look at the SUV options! But hell no! Sonata turns out was burning oil, a known problem! The way this service department went back and forth with me then ultimately decided it wasn't a defect and wasn't covered under my warranty after months of me going back there just was appalling! And there's no courtesy shuttle either to anywhere even being in the middle of highway 4! So had to rack up many uber charges since they just had to keep my car all day all the times I had to deal with it! Nope not happening ever! Oh and the piece of metal pile, well it was a great few years but clearly it was never built to really last. It

A few months ago we trading in our Lamborghini for a McLaren 720s. Everything was seamless. Another…read morewonderful experience.

When you need your luxury cars serviced, ask for Matt Guilfoyle. He will take care of everything…read more Like EVERYTHING you need:) Not gonna lie. I wasn't too happy with the service the past two years. I experienced issues like delaying and my car not getting washed after the service. But, I understand they were short of workers, and they were trying their best. The recent services have definitely improved after I complain to Matt, and I feel very taken care of. Overall, highly recommended.

Had a very bad experience with this dealer. The guy was not willing to answer our questions. He…read morewas super rude. "I dont have time to answer your million questions" was the response after couple of questions. I don't understand how he does his sales with that attitude. Left that place, feeling sorry to have visited that place.

My favorite part about dealing with the guy who works here was leaving. He was awful, he was rude…read more Unwilling to work with a customer. Talked over people acted like he knew more than we did. He wasn't willing to work with us on a couple hundred dollars of a car that had been sitting on his lot for 200 days so I highly recommend that you choose anywhere else to buy your vehicle don't spend a penny at this penny pincher's auto dealership. Save your dignity

Looking to buy a car? You absolutely have to go and see Romenia. This has been the best experience…read moreI've had at a dealership in years. Staff and management present and friendly. Was in and out in less than 3 hours, car appraised, no aggressive pushing, and actually felt like I was getting help not pressured. Your next car purchase absolutely needs to be from Romenia!

I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

Good so far can't wait to come see thank George wright they sale people are really nice liked…read morehow I was treated they did not say they could not help me in they said at leased let's give a try thank you

**Review for Concord Nissan Parts department**…read more Positive shoutout to Michael P (Parts Specialist)! I'm trying to help my cousin with getting her 2013 Versa SV back on the road... it's been a pain to figure out what is (and what isn't) a compatible part for this model/year. From all the other parts stores, he is the only person who's been confident/competent in sourcing the right part. Thanks for helping us sort through the noise!

Overall, A+ for the new location on Burnett avenue. Video walkthrough with mechanic is sent via…read moreemail which provides a level of transparency that's sorely missing in the auto repair industry. At the previous Location near chilis, Many years ago, there was a Super rude receptionist. Very quick to dismiss the stated question and transfer the call...She even raised her voice. Mechanic was even dishonest with the brake pad status and tried to have me replace pads when I knew they were at 60%. Super happy the new location provides video walkthroughs that are sent via email with real-time pictures of the vehicle problems.

I purchased a certified pre owned Cx-30 this week after finding the car on a 3rd party website. It…read morewas the best deal in the state for what I was looking for. I called and asked for the out the door price with all fees and taxes included and got a text with the info within minutes. I drove almost 4 hours to the dealership the next morning to pick it up. I was impressed with the salesman, Ismale, for being so responsive and having great communication from start to finish. The price was transparent and no random fees or dealer add ons were slipped in secretly like another Bay Area Mazda dealership did to me this week. I was given the option to pay with a bank check to avoid the credit check but declined. I appreciate the dealership offering options for those who don't want the "ding" to their credit.

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Extremely unprofessional and disappointing experience…read more We went to this dealership to purchase our leased VW at the end of our lease. Before coming in, we called and agreed on the purchase price. When we arrived, they had prepared all the paperwork for financing, even though we had never said we wanted to finance or discussed financing at all. After correcting that mistake, the dealership asked us to sign documents for a vehicle that wasn't even ours. The VIN and registration belonged to another customer's car, and we were shown that customer's information. We were the ones who caught the mistake. After they finally located the correct paperwork for our vehicle, the purchase price was suddenly $500 higher than the price we had agreed on over the phone. Instead of taking responsibility for their mistakes or honoring the agreed-upon price, the sales manager told us, "If you don't like it, you can just return the car. We're not trying to sell a car." That comment was both shocking and unprofessional. It made me wonder: if a car dealership isn't trying to sell cars, what exactly are they doing? Everyone makes mistakes, but professionalism is measured by how those mistakes are handled. Between the incorrect paperwork, the disclosure of another customer's information, the change in price, and the rude attitude from management, this was one of the most unprofessional dealership experiences we've ever had. If you're considering doing business here, double-check every document before signing and verify every price carefully. Based on our experience, I would not trust this dealership to handle an important transaction without reviewing everything yourself.

Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and…read morehonest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we…read moretried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership!