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    East Bay Autohaus

    4.5 (70 reviews)
    Closed 8:30 am - 5:00 pm

    Services - East Bay Autohaus

    Auto brake repair

    Auto engine repair

    East Bay Autohaus Photos

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    Recommended Reviews - East Bay Autohaus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 months ago

    Business owner information

    Photo of Ian L.

    Ian L.

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    4 months ago

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    Ian L.

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    1 year ago

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    10 months ago

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    10 months ago

    Everything went well on my 2013 Passat.I had a lot done and drives like a dream.Tiffany was so helpful .Great people.

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Business owner information

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    Ian L.

    Helpful 4
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    4 years ago

    Helpful 1
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    2 years ago

    Business owner information

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    Ian L.

    Thanks Edgar, appreciate the great review

    Helpful 1
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    2 years ago

    great company, people are friendly and knowledgeable, received car when promised. washed and cleaned. Will definitely be back.

    Business owner information

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    Ian L.

    Thanks again, really appreciate it Joe

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    3 years ago

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    5 years ago

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    3 years ago

    Amazing service, Cost effective! We will be bringing our Mercedes CLA 250 here from now on

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    4 years ago

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    4 years ago

    Great place...got my '16 Sprinter 3500 serviced here for an oil change and general inspection. Scheduled it online with ease!

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    7 years ago

    Business owner information

    Photo of Ian L.

    Ian L.

    Helpful 3
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    4 years ago

    Business owner information

    Photo of Ian L.

    Ian L.

    Helpful 0
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    4 years ago

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    4 years ago

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    4 years ago

    Business owner information

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    Ian L.

    Thanks David, let’s hope yelp people don’t hide it

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    4 years ago

    Business owner information

    Photo of Ian L.

    Ian L.

    Helpful 2
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    5 years ago

    Wonderful efficient contactless service. So much more convenient than the dealership.

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    4 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Business owner information

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    Ian L.

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    8 years ago

    Business owner information

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    Ian L.

    Helpful 0
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    7 years ago

    Business owner information

    Photo of Ian L.

    Ian L.

    Helpful 0
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    7 years ago

    Business owner information

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    Ian L.

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    5 years ago

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    6 years ago

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    4 years ago

    Simply put, this place is the absolute best!! I'm only bringing my Mercedes' GL450 here from now on!!!

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    7 years ago

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    Ian L.

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    8 years ago

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    7 years ago

    Great service!! Great advice, honest, and reasonably priced. I liked that they offered multiple options .

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    Page 1 of 2

    Ask the Community - East Bay Autohaus

    How much does an oil change cost?

    On what?

    I recently smogged my Mercedes Sprinter 2500 and it failed for software. Was told that it would need to be programmed back to its original form. Do you have the ability to do this? Cost? Thanks.

    Sorry, that would be a dealer thing.

    View All 4 Questions

    Review Highlights - East Bay Autohaus

    He travels the world to teach other people on how to repair Mercedes!

    Mentioned in 27 reviews

    Read more highlights

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    Delta Chevrolet

    Delta Chevrolet

    (515 reviews)

    We purchased a new Chevy Trax from Delta Chevrolet after shopping multiple dealers. Lance was great…read moreto work with, and Gino made the paperwork process quick and straightforward. The only advice I'd give is to review the numbers carefully and don't be afraid to ask about any dealer add-ons you don't want. They worked with us on the final deal, and we left happy with our purchase. Thanks again to Lance and Gino for the great service. Enjoying the new Trax!

    Bought a new truck from here 10 days ago and has an incredible experience. Had been looking at a…read morecertain vehicle for 2 weeks. Met my salesman Pouria who was easy to talk to and wasn't pushy or ask for my number. I told him I would be back. When I came back I went to him and told him I wanted a test drive. We test drove 2 different vehicles with no pressure. Came back a couple days later and purchased due to the friendly staff and no pressure. Pouria is awesome and works hard to provide excellent customer service. I would trust him again and recommend him. Moe the manager was very helpful and upfront with stuff and was awesome. Gino in finance helped us get many rebates that we qualified for and was also easy to work with. Service department here is outstanding. Luke the service advisor is the best I have ever worked with and he's him regularly. Gina the cashier is always friendly and outgoing. The overall experience here was outstanding 5 stars. We will be buying from here again and continue to get service here as well. Way better than when it was winter.

    All Star Ford

    All Star Ford

    (461 reviews)

    I had an absolutely amazing purchase experience with the team here!…read more Jose was my salesman, and he was a true stand-up guy. I was looking for a very particular truck, and he and his manager went above and beyond, searching throughout Northern California to find the exact truck I wanted. They were able to get the truck delivered by the very next day, which was incredible! Their finance guy, Wayne, also worked diligently to get me the best financing rate possible. Overall, I had an amazing experience from start to finish. Everyone was helpful, professional, and genuinely went above and beyond to make sure I was taken care of. Thank you so much, Jose, Wayne, and the entire team! I truly appreciate everything you guys did. Highly recommend!

    Very disappointing experience, especially since we purchased our vehicle here…read more We brought our vehicle here Saturday morning because it was experiencing dangerous hesitation/lagging when accelerating, particularly when merging into traffic. We chose this dealership because we purchased the vehicle here and trusted them to handle the issue properly. We were told the catalytic converter was the problem and that Ford would cover the repair at no cost to us. We were told the vehicle would be ready Wednesday and dropped off Thursday morning. The communication throughout the repair was extremely poor. We repeatedly had to call for updates because the dealership was not contacting us when they said they would. We also learned that an additional part had been replaced without our knowledge or authorization. That repair was covered under our extended warranty with a $100 deductible, but we were never contacted before the work was performed or given the opportunity to approve the charge/ know what was going on. When my bf questioned the $100 charge over the phone, Eric told him, "At least it was $100 and not $300." The amount was never the issue. The issue was that the work was performed without our authorization. Instead of acknowledging the lack of communication, we were made to feel like we should be grateful the unauthorized charge wasn't higher. Then Thursday came, and the vehicle had not been delivered because the drop-off had apparently never been scheduled on their end. My bf had to leave work early to deal with the situation. We were also concerned about whether the original acceleration problem had actually been resolved and whether the vehicle had been properly road-tested. Today, Chris, the manager who had been out yesterday, called my bf. Unfortunately, the conversation was just as disappointing. My bf explained that the issue was communication and authorization, not whether the additional part was covered under warranty. Instead of acknowledging the communication failure, Chris focused on the fact that the part was covered. He also stated that there had been no calls for updates and that things were not scheduled because they were "too busy." The only resolution Chris offered was to remove the newly installed part and put the OLD FAULTY PART BACK ON THE VEHICLE. That completely missed the point. We were not asking them to undo a necessary repair, we were asking why the repair was performed without our knowledge or authorization in the first place. What was most disappointing was the repeated lack of accountability and the rude way our concerns were handled. We were repeatedly treated as though we were the problem when we were simply asking the dealership to take responsibility for mistakes and communication failures on their end. A simple apology and acknowledgment would have gone a long way. We ultimately paid the $100 deductible to get our vehicle back. We expected much better from the dealership where we purchased our vehicle. The lack of communication, unauthorized repair, failure to properly schedule the promised delivery, and the way management handled our concerns completely destroyed our trust. We will not be returning here for service or purchasing our next vehicle from this dealership. We will be taking our business elsewhere.

    East Bay Autohaus - autorepair - Updated September 2026

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