Great experience here in Totem Lake Kirkland with Christian and Lexie who provided excellent customer service that really made the time here wonderful. Got the spicy dark chicken and it was so good! Mashed potatoes and baked beans as well! Simple and clean on the inside of the store as well. read more

Ezell's Famous Chicken - Chicken Shop Near Me - Kirkland, Washington

It has been a very long time since we have eaten Ezell's. Our first experience was a take-out, then drive half an hour home before eating. That experience was meh and put us off from returning. This newer Ezell's opened closer to home, so we decided to try it again. It was better this time, but it didn't wow us, either. The eatery is sizable with good seating. The staff was friendly and patient with our ordering, offering me a paper take-out menu to keep, which I can't remember receiving one since before COVID and inflation which made printing menus pointless. Ezell's must treat their staff a hella lot better than KeFC, since these folks are WAY nicer. Being not familiar with their food, we opted to order what we might have ordered at KeFC - an 8-pieces mixed combo with two jumbo sides, plus four rolls at $30.49, before tax and tip. The Food: 8 pieces mixed combo chicken - 3 Stars Nowadays, our baseline is a mix of Korean fried chicken (KoFC) and KeFC (admittedly, we are not regular consumers of KeFC, but that was the fried chicken of our youth). The chicken exterior is not as crispy as KoFC. It also doesn't have flavors except via dipping sauces. (I am spoiled by KoFC options like yangnyeom.) I am almost kicking myself for saying this next thing: their seasoning is blander than KeFC. It tasted mildly seasoned but not distinctive or recognizable, if that makes sense. Coleslaw - 1.5 Star It is so WET! I wanted to pour it through a strainer to drain the excess liquids. It tasted relatively fresh though mild/bland. Again, I want more seasoning. Mashed Potatoes - 2 Stars The mashed potatoes may have been (too) densely packed into the container. It was a solid dense lump coming out of the container. We had to mash it with a fork before we can pour gravy on top. Taste wise, it was a fresher tasting mashed potato than KeFC. It seriously needed some fluffing. The gravy needs more seasoning, too. Rolls - 2 Stars They are rolls - basic and nothing unique. I rather have biscuits. I wish the outcome was better. All items needed more flavor. We were both disappointed. read more

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So Good!!! Some of the best fried chicken around. My favorite is the spicy tender lunch special with Cajun fries. Quick, clean, and delicious, what more can you ask for?! read more

Ezell's Famous Chicken - Chicken Shop Near Me - Kirkland, Washington

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Ezells is one of my fav comfort foods. Listen to me when I say this, it is so much better fresh and hot so I recommend dining in. I personally love the regular and buffalo chicken tenders and their rolls are some of the best. The inside has a fun retro feel and I've never had a bad experience with a employee. read more

after a decade+ of being a customer at ezells, today is my last visit. paid $17 and some change for "half a pound" of tenders and received the saddest 4 little pieces of chicken and some potato. what a joke just keep raising the prices and shrinking the portions. this location has been notoriously bad for skimpy portions since day one, but this was the end of the road for me. nobody should be paying damn near 20 bucks for a little school lunch. sad that a beloved staple has turned into a cash grab. shout out to the staff though, great service. the prices and portioning are not their fault. read more

Ezell's Famous Chicken - sad order of "half a pound" of chicken - Chicken Shop Near Me - Kirkland, Washington

Yay!! I was free today for the grand opening and first day of business at the new Ezell's Famous Chicken location at Totem Lake. I love this local icon of the Puget Sound area. It is so cool to see it expanding closer to my home and that makes it more of a reason to stop by for some awesome fried chicken and delicious sides (OMG, the rolls!!!). I had an 8 piece mixed combo and a side of spicy chicken livers to go for the family. My sides included their awesome mac n cheese and bbq baked beans. All were perfectly prepared and super yummy! I have learned recently that they are going to expand the business into Spokane and then Oregon soon which is wonderful to see. There is a nice local atmosphere and pride to the Ezell locations I've been to and this new Totem Lake location is no different. It has all of the favorites in a nice setting with lots of parking and a clean bright interior and smiling faces. At the grand opening today I witnessed the ribbon cutting, got a free Ezell's reusable bag, and met the staff and some local celebrities and Kirkland community ambassadors. There was a cheerful and optimistic vibe all over this place today. I believe it will continue for a long time. Thanks Ezell's Famous Chicken for doing chicken right and making our hometown shine! read more

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The customer service I received was absolutely unacceptable lacking any sense of responsibility. It's shocking how little care was shown. This kind of service damages your reputation and drives customers away. The level of service was not only disappointing but downright disrespectful. It felt like my concerns were completely ignored, and the staff showed no interest in resolving the issue. This kind of treatment is unacceptable and shows a serious lack of training and care. If this is how customers are treated, it's no surprise people take their business elsewhere. Honorable mention my food was COLD. maybe if the workers paid more attention to what they're doing rather than whispering to each other in the corner this could be avoide from happening again. read more

Best Ezell's location for sit down. My go to for Fried Chicken. I usually order the spicy gizzards and spicy okra as it's hard to find served in the Greater Seattle area. Really good, crispy, flavorful batter. Delicious sweet rolls and sides as well as Sweet Potato pie for dessert. Yum read more

Saw that Ezell's had opened in Totem Lake in one of my favorite little strip malls next to everyone's favorite shoe repair in Kirkland. For some reason, this suite in the mall has never done well no matter what kind of restaurant it is. Sadly, while I love Ezell's, I am not a fan of this location. Fry was good but chicken was dry as a bone. Got the two piece meal with macaroni and cheese for 15.00 and couldn't believe the quality difference between this location and Woodinville. I would not recommend. Restaurant was clean. read more

Nice indoor setting area finally. Good location in Kirkland. They just opened today. David the manager was very nice and very welcoming. The chicken was fresh and hot. I just think the portion was too small. You can see in the picture. Because if that I give them four stars. read more

Ezell's Famous Chicken - Chicken strips. Small portion unfortunately. More like a kid meal. - Chicken Shop Near Me - Kirkland, Washington

My go to chicken place in the area. Staff is always on top of everything and the food is great every time!

Best chicken! Friendly staff and helpful with the menu. Great dining room experience with wide areas to walk or you can get it to go in a flash. read more

Seems to be improving but compared to the other Ezell's locations I've been to the chicken is smaller and the bread doesn't seem as fresh. I suggest they visit the Woodinville location to see what they are doing differently and try to emulate their quality. read more

This place is pretty standard and consistent flavor as other locations which should be expected, but the main bummer about this place is you can't order Mac n Cheese as a side for their combo menu like you can at Woodinville at least online. read more

Okay Just had the two piece combo with a side of mash potatoes and baked beans and a roll. Chicken was good but my goodness, too much of the crispy fried batter! Don't get me wrong , that stuff is good, but maybe a bit lighter, so more chicken, less batter. The mash potatoes and gravy were okay. Sort of a weird taste, but that could be me. Might opt for the Mac and cheese next time(yes, I will go back). The roll was just meh. No butter or honey, and not warm, but that's okay for me as I'm not really into too much carbs. The baked beans were AMAZING! Just like you'd expect at a bbq pit. Dunno who is the chef is behind that, but give them a bonus!, read more

We enjoyed a great meal at the newly opened Ezell's chicken at Totem Lake. Everything was delicious, with generous portions and a nice dining area with room for people waiting for their to-go orders. The staff were amazing considering they were so newly opened. Cheerful and attentive. It did have a community vibe with folks being greeted and the to-go pickup folks smiling as they headed out the door. Plenty of choices on the menu. I liked having so many sides and sauces to pick from. We were told everything is made on site and it sure tastes like it. We particularly enjoyed the Cole slaw, beans , wings and the Cajun fries were just right ...not set you on fire hot but real tasty. Everything arrived promptly and at just the right temperature to dive right in..of course the chicken was spectacular..that's what we're all here for. Options there too. Original, spicy or half/half. This is the best chicken around. We will be back. read more

I've been to this Ezell's location several times now, and both the food and service are always excellent. The employees are super nice and pretty fast. Highly recommend the lunch special with spicy tenders! The spicy tenders aren't that spicy, so don't be afraid if you're cautious about that sort of thing. read more

Jeremiah is the reason I will come back to Ezells. He is amazing and always provides great customer service. Food is great and atmosphere is very clean but Jeremiah and his customer service will bring me back! read more

They have actual paper towels in this place and not napkins this amazed me I have never seen this before it's like I'm living in the future this alone is worthy of a 5 star review every place needs to start doing this I feel more at home just because of the paper towels and the food is also good and nice seasoned fries read more

Ezell's Famous Chicken - Paper towels not napkins - Chicken Shop Near Me - Kirkland, Washington

Sorry but the food is mediocre at best , it's no KFC for sure but it's definitely not an upgrade ... Chicken is tasteless , mashed potatoes are real but that gravy, ..... it had a real greasy flavor. The rolls served with no butter ..... The cherry on top for me was the guy back breading the chicken that sneezed 6 times while he's breading the chicken and no one batted an eye ...... praying he didn't do this to my batch before I got it ...... and all this for a cool $20.00 .... Ouch .... Hopefully I don't get a free serving of COVID with it .... read more

ordered just 4 chicken wings, quoted $17. and change. what the hell , walked out.. 4 chicken wings not the whole store,,, totem lake store read more

the cashier with red hair working on june 23rd refused to give me the $60 worth of food i paid for because i arrived two minutes before close. she was beyond rude and had a horrible attitude and was laughing at me and would not help or figure out anything that went wrong. the worst customer experience i have ever had i will never come back and i have been going here since i moved here mid 2010s. been going downhill anyways. one of the worst human beings i have ever encountered she was horrendously mean. read more

This area is deprived of good chicken based eateries so was happy to see the grand opening . I've patronize this particular location at least five times since they opened this location today's experience was not my favorite. There was less than six people waiting for their food when I arrive there around 6:40 PM. Everyone was waiting for the food. No one was eating that was only one lady in line ahead of me, however it took more than 10 minutes for them to complete her order. Eventually they open another register and told me it would be 12 minutes before I receive my food that 12 minutes turned to 25 minutes and when my food arrived, I was given no utensils to eat my macaroni and cheese or barbecue beans. by the time I received my food my dinner break was over and I had to return to work . These matters may seem trivial, but I've been there enough times now to know the standard. Tonight 's staff just seemed uninterested in providing good service. read more

Love their spicy tenders, this location has house made ranch which is delicious, the potato salad is also great.