We're on vacation in the desert like normal people... except instead of sleeping in, we clocked our usual 3-hour gym shift because apparently routine workout doesn't take PTO!!! The EoS was absolutely packed... so packed we had to park in what felt like an unofficial "hope your car survives" dirt lot on the edge of civilization!! Nothing says relaxing getaway like hiking in from the sand dunes to hit leg day. Inside is your classic EoS experience. Cinema room so you can do cardio while pretending you're productive at a movie. Shark tank because... intimidation builds character? Cryo lounge and recovery room for when you realize 3 hours was an aggressive choice. Plenty of machines and racks, so no excuses!! Sauna was massive, which was great, but it could've been a little hotter. I mean, we're literally in the desert..... so, how are we not sweating like rotisserie chickens in there??? But hey, it got the job done. We showed up, we lifted, and we felt great afer. Can't complain!!! read more

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Came in for a quick workout, and like most EOS locations, it was busy but not overwhelming. I was able to strategically get on the machines I wanted without much trouble. The vibe is pretty cool, with an outdoor space not sure if their is a pool and Jacuzzi. But They do have separate dry saunas and a movie theater, just like most locations. A quick heads-up, some gym rats can be good at hogging machines, so please be kind and courteous to others. Overall, it's a nice gym perfect for a quick workout session. read more

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HORRIBLE!!!!! They are sucking BIG TIME - I was told when I signed up that the private coach was 2 free and cancelled anytime - what a freaking crock of shit! I just got a message from EOS and Dead I am on the hook for 6 more months - then I can request cancelation and it will go into effect the contract end _ WHAT THE F!!! Cancel anytime boy is gonna hear an ear full from me and I will fight these charges all the way to canceling payment accounts to make it stop - I went here because it was so cheap and the lies sounded like it was gonna be easy! I am pissed now! read more

EōS Fitness - Rating - Gyms Near Me - Indio, California

So, it's been 11 days since I posted the picture of the partition wall with pee stain in the mens urinal in the mens locker room. And this manager replied to my message with a generic reply that they are gonna address it. It been 11 days and nothing. So I took a picture again. This management are the worst. read more

EōS Fitness - Pee Stain on the partition of mens' urinal - Gyms Near Me - Indio, California

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It's been a month since my review and not much has changed. There is still pink slime on the mouth pieces of the water fountains. The men's lockers are still full of junk that people leave behind. They never clean out the lockers. It's been more than 3 months since I said something to front desk and nothing. I will say I have noticed them cleaning the parking a lot more and there seems to a cleaning staff member on the floor more. read more

I came in to cancel my personal training membership due to serious financial hardship. The front desk staff was polite and called the manager, Tyler. The interaction with Tyler was extremely disappointing. From the start, his demeanor was cold, dismissive, and unprofessional. There was no greeting, no acknowledgment of my situation, and no empathy--despite the fact that I was explaining a difficult financial position, which is not an easy conversation to have. I understand businesses have policies. That's not the issue. The issue is how I was treated. Tyler showed zero effort to help, offered no meaningful options, and didn't take any ownership of the situation. Even the one option he mentioned (freezing the account), he did not assist with. Instead, he directed me to a phone number/website and left me to deal with it on my own. To make matters worse, I was left standing the entire time while he spoke to me in a condescending, superior manner.This is not just poor customer service--it's a lack of basic human decency in a sensitive situation.I hope management takes this seriously. Customers going through financial hardship deserve to be treated with respect, not dismissed. Policies do not excuse poor behavior. read more

This gym has 3 membership levels. The basic is $10/mo + $60/yr for a total of $180 per year. This is the best value. The mid tier plan is $25/mo + $60/yr, but for only $5 more per month, you get way more benefits. The mid tier plan only gets you basic access to all EōS gyms. The top tier plan comes with many benefits, but most are not available at this location. The only available benefits are the once a month evolt weigh in, but Nutrishop offers this for free. You also get access to the massage chairs, but you are limited to only 2 massages per day. There is 1 cryogenic chair and 1 heat treatment chair; both overheat often and take hours to cool down. You also get access to the tank where they have massage guns and Normatec Pro Legs (massage boots that you check in and out from the front desk). For the price difference between $180/yr and $420/yr, I prefer to get the basic membership and buy my own massage gun for home. This gym is way better than 24 Hour Fitness in Indio: there are no broken machines, the hand driers work, the sauna is clean, they have 8 Olympic Platforms compared to 2 at 24 Hour Fitness, and they are open 24 hours. The shower water here doesn't smell like chlorine like the showers at 24 Hour Fitness. There is no pool here, so the sauna doesn't smell like chlorine like the sauna at 24 Hour Fitness. There is no basketball court here, so you don't have to worry about people dribbling basketballs in the weight lifting areas. I highly recommend this gym. read more

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The gym has so many members it's often very crowded and finding a parking space very difficult. The group classes are very good, but sometimes (during season) it's very crowded and for classes requiring equipment there is not enough. People are supposed to sign up, but many people who did not show up anyhow and overload the space. The training department is not a good value in my opinion. read more

I recently switched my special needs daughters 'home gym' from palm desert to this Indio location so I could help her get a woman PT. The transition went so smoothly with the help of the Fitness Manager named Aylin. Not only was she able to switch over my information but I didn't have to repay the whole annual fee , it was simply just switched over which I truly appreciated! She's been so helpful ever since with all of my questions and even helped my daughter and I get on a family plan called "sweat squad" which basically gives you more bang for your buck !! I highly recommend going and asking for her specifically. All an all , this is gym is amazing ! It can get packed but you just have to know the slow window hours (: also my daughter started working with Dallas whom is great !!! read more

Scammers. They upsell and then they won't let you cancel ! Avoided at all costs Also the "hour"training session runs about 40 minutes! read more

Great atmosphere, always busy but you'll always find either a machine or dumbbells available. Worst times to go are early morning and definitely after 5p read more

Gym has it all ...EXCEPT one essential requirement in a fitness facility..!! A lap pool. Imagine not having a pool in the Desert ...! It's 115° and there's a sauna .... BUT NO POOL. read more

Do not join Eos in Indio. If you hurt yourself they want a note from the doctor in order to freeze your trainer for longer than a month. In order to cancel your gym membership you have to wait a month from notice for them to stop charging you for your membership. I am a silver sneaker member meaning above age 65. If you hurt yourself they treat you like a child where you need a notice from your doctor to freeze your membership when you get hurt. That is their corporate policy which is ridicules. Don't ever go there. There are so many other gyms that make injury problems or quitting the gym much easier. Don't go here they steal your money read more

IF YOU ARE THINKING OF JOINING, DONT! They offer you a free trial membership and if you cancel, they proceed to charge you. I signed up for the free trial membership. In order to do so, I had to provide future payment information. I went to the gym ONCE. I was told in order to book classes, I could only do so on the app. I tried to book classes and the app did not work. They would not let me book classes by phone. I then asked to cancel my membership. I was directed to the app. I executed the cancellation on the app. The next month I got billed. Management acknowledged that the app was not properly functioning. They refuse to waive the outstanding dues, due to their app not functioning and properly confirming the cancelation. They blame this on the customer. Terrible management and fraudulent business practices. Beware! read more

Shoutout to Ricardo and Santiago at EOS Fitness. They helped me out a lot and were super professional and welcoming. Great energy and solid customer service all around. read more

The subscription policy is misleading. If you want to try all the available features of the room, you need to subscribe to the maximum subscription for $ 30. However, if you want to switch to the regular plan because you do not need all the additional features offered, you will be forced to pay a downgrade fee of $ 49. This looks more like a scam than a friendly service. When I registered at the club, the manager told me that if I didn't like the plan, I could change it, and he kept quiet about the commission. P.s. What managers write about how they strive to provide good service is a lie. They will not help you in any way and you will still have to pay a commission for the subscription downgrade. Be careful and read the contract. The maximum subscription is not worth the money. read more

Everything is out of order, the operation is way below the standard. Unless this is the Eos standard, absolutely disgusting, not to mention the 10 leaks from the ceiling in the past 6 months including one today 8/19. Will definitely have a word with corporate man, it's pitiful in here. read more

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It's so musty in here it's actually crazy... it has to be 80+ degrees in here. everyone's dripping in sweat it's nasty

We wanted to sign up for a membership and did research online but details were a bit vague if they had a pool. I thought it would be quick question but before they could just tell me yes or no they needed contact information. Then they put me on hold and were aggressive about getting me to a sales rep to just answer that simple question. Competitor gym websites list their amenities which makes us much more inclined to go elsewhere. They were so aggressive about not speaking to us as people but as a sale it completely ruined our perception of this chain. read more

This place was and is a disappointment. I quit before I could even get a first workout in. They made a mistake on our daughter's membership, told us we had to go to the Palm Desert location because their system wasn't up and running to fix it. We went to the Palm Desert location, not only did they defer us back to the Indio location they let us know it would be $50.00 to fix their mistake. Upon returning to the Indio location, the manager couldn't care less they made the mistake and was going to once again charge us as he had to cancel and generate a new membership to fix their mistake. Because of this, I asked him to cancel my membership, he told me to do it on the App. Once the hype of this new place wears off, they'll be just another mismanaged corporate gym like the rest of them. Do yourself a favor, pay the extra money elsewhere like DMF, it pays off in the long run. read more

POOR BUSINESS PRACTICES-Went to Indio location to put my account on hold for 3 mos (gonna be out of town).The rep at the front desk took my number and assured me she would notate my account and place the account on hold. 2 mos later I notice the charge on my bank statement. I follow the option on the app to request a hold and reimbursement. Now they can see how many days a week I go and they can see that I stopped. No refund but my accounts on hold now. Probly gonna just cancel and look for another gym when I get back. Scammers, poor customer service. read more

Staff is fine. The equipment is excellent. However, try stopping your subscription. They keep charging you and do not abide by their own written cancellation policy. Good luck! read more

I got a membership at the Palm desert gym with anticipation of the new Indio location opening! The staff at both locations were always very friendly and welcoming! Very pleased with how they interact with members and always willing to help. Now that the Indio location is open I've been enjoying the new facility! It beyond exceeded my expectation. It truly is an awesome place. The energy and atmosphere is a joy to put in the work! We go consistently and get to know faces of the employees! Who are nothing but welcoming Definitely the best place to be all around great equipment and great employees! read more

I have been a member of EOS for over 8 years now starting in San Diego. I currently go to the Palm Desert EOS.. I am so excited for this new and beautiful center. I love all the new rooms you are adding. With that said , I completely understand in our market today how construction, product availability, and finishing touches can take time. I think it's priceless that people talk about how it is taking when they probably have never dealt with giant construction projects. I have always loved the people working at EOS .. Especially some of the most amazing instructors for Body Pump, Cycle, body combat.. that are all so fun!! I look forward to the new one opening but in the meantime I (like everyone else can) will continue to go to the other until it's complete. Good luck and thank you for this new EOS !! read more

Gym is nice and equipment is too.. Customer service could use some work. I expressed I was not interested in a tour. That I will sign up as I already did my homework and it's not needed I I'll become a member. Still forced to do a two hour tour with the whole "how about a personal trainer" even tho I expressed multiple times during the tour. I don't want a tour or a trainer. After signing up for the top membership and the $10 a month for unlimited towels. First day at the gym membership works but towels have been removed from my account. And cannot be added. She said manager can hell hut I'll have to come back. I asked if a manager could just call me.m and that seemed like an out of line request. I can't say for certain but I feel unless I left this review I would not be hearing back. So if you read the rant. Gym awesome Customer service employees...to be determined Manager please call me read more

Beautiful brand new club, tons of the latest equipment and more. Already a handful of broken machines on the floor but that's life. The staff here needs to put a stop to these wanna-be fitness influencer lames with their tripods and cameras out on the floor though. Nip it in the bud now before it gets worse please! read more

EōS Fitness - Stop this garbage - Gyms Near Me - Indio, California

Good : good machines Bad : fans and AC blow very hard in the summer months . People come in and wear sweatshirts and hoodies . Management isn't doing anything about it . Temperature can stay cool and needs to but the vents and fans need to be much less strong so that we can workout healthy . Otherwise, our muscles are being hurt and we can't lift as heavy and the fan kick up allergens as well as any viruses in the air . Poor temperature and air quality inside the gym read more

The equipment is great and the staff are very friendly especially Laz, he was really helpful.

Not good not happy with charging 7 month bin member never go inside-and get charge late fees they should be more flexible 1 or 2 days means nothing that's why I cancel membership . workers some of them friendly and willing to help read more

Had an great experience signing up with Andrew and Angely!! They explained the plan fairly easy for me to understand since I am new to the gym experience. I also appreciate that they showed me around to get familiar with the gym would recommend for sure to anyone trying to get started like me and feel welcomed! read more

I've been coming to this gym for a while, and I've never felt the need to complain -- until now. Unfortunately, one of the staff members, Soph, has been consistently rude and unprofessional during my visits. Whether it's ignoring members when they ask for help or speaking in a disrespectful tone, it creates a really uncomfortable environment. A gym should be a supportive space, but that's hard to feel when staff are dismissive and unapproachable. I hope management takes this seriously and addresses the issue, because it's starting to affect the overall experience. read more

Lianne C for Body pump Thursday morning at 8:15am is a must. All the body pump classes are great but Lianne classes is AMAZING. She always comes early and prepare the class , she pushes you and makes sure ur forms are good . The work outs are killer, but the tracks are so much fun to listening to. Too bad she only teaches one day a week at Indio location. I wish she can teaches more. read more

Best gym in the valley bar none!!!!! Best gym equipment and the staff are very nice and helpful. Isabella and Ruben have outstanding customer service. read more

I attended the Tuesday Morning BodyPump class by LeAnn. She also teaches Sunday Morning at the Palm Desert Location. She is worth the gym membership. I am a fit senior ( OMG that makes me sound so old) but not a regular user of weights. Her class tones full body for all levels ( she will coach you on heavier or lighter weights) and explains body mechanics as she instructs with her high energy personality. It is not intimidating and for all levels - most attendees are more experienced and stronger than I but as a novice I can go at my own pace. Leann is a star. Thank you read more

Bailey is dope, overall great service. She remembers ours names. Lots of variety of machines. I made the switch from Planet Fitness and I won't go back. read more

Let's start with the gym itself, it's just right! I must admit the recovery room is my favorite place after a great work out! The staff is always so polite, Elaine has been an absolute gem, always so helpful and sweet! read more

To all fellow parents who utilize the Kids' Club at EOS Fitness in La Quinta -- I feel it's important to share this information, as multiple members, including myself, have raised concerns with both on-site management and corporate, with little to no meaningful response. I have since canceled my membership due to the lack of accountability. The individual currently managing the Kids' Club, Samantha Spears, has recently been charged with possession of narcotics, transportation/sale of narcotics, and driving under the influence of alcohol and drugs -- all within the past 60 days. Additionally, she reportedly has open Child Protective Services (CPS) cases, yet continues to remain in a supervisory role over children, including her own and those of other gym members. As a parent, this is deeply concerning. One would expect a company like EOS Fitness to conduct thorough background checks and act swiftly when serious allegations arise -- especially for positions that involve direct responsibility for children. At this time, despite repeated inquiries, EOS has only stated the matter is "under investigation," and she continues to be present in the Kids' Club. I share this not to incite alarm, but out of a sincere desire to inform other parents who, like me, would want to know who is caring for their children. Please exercise your own judgment and do what feels right for your family's safety. read more

I was at the grand opening and was so excited!!!! Signed up with Silver Sneakers and then upgraded, costing me $10 a month. After 2 months, I was charged $30. It took 2 months to get a refund and cancel the upgrade. Got my bank statement yesterday and they charged my account.... Went today and the water fountain is broken... always something broken... The parking is horrible. So crowded now.. On a positive note, I love my personal trainer Angel... the staff have been great... I enjoy the hot sauna... the GM tries hard but I think corporate causes him conflict... There's nothing quite as good as the good ole local community center for $50 a year, with no problems.... read more

The gym equipment is great but when signing up for personal training sessions, it's a SCAM! I tried cancelling my personal training sessions after my trainer quit, the 4 months already passed by, and they kept charging my card. I cancelled my credit card and they started charging my debit card. To top it off I was never called to see if they could set me up with a new trainer. So it's been a costly/horrible experience so far. read more

This company feels like a complete scam. They advertise low monthly rates but then sneak in a $100 annual fee that isn't made clear upfront. When you try to cancel, every staff member tells you something different -- making it nearly impossible to get a straight answer or actually cancel your membership. It feels intentionally confusing and dishonest. The staff is poorly trained, the policies are shady, and customer service is non-existent. Be very careful before signing up -- they make it easy to join but extremely difficult to leave. read more