I've been a member for a long time. I've never had an issue with using a shower while traveling. This location is unreal. The little short guy with glasses told me I have to wait 24 hours for a shower access code. I have a key fob and I have a membership. what a bunch of snobs. The little jerks a manager and had a reputation for being a prick apparently, I'm traveling and don't have time for games with a little punk. I pay a lot for my membership. I've been on the road for 20 plus hours. Don't play with me. I will never come back to this little cult. Anytime should remove there image from here. read more

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I genuinely can't understand what all of the low ratings are for. My wife and I use this gym as our regular gym. The owners are great people and are extremely nice. I travel weekly for work, and have been to a lot of Anytime Fitness gyms around the country, and NONE OF THEM are as clean and well kept as this one. read more

100% a full/complete facility that was so well maintained, and clean. people care about there space and it shows. it ranks #1 equipment, cleanliness, you feel good when you walk in...you feel even better when you leave , because you accomplished a goal showing up, and feeling good about where you are. ++ = ++++ TOMW new member read more

I have been a member for about 8 months and absolutely love the service from the Palm Desert location where I always go. I decided to come to this one a few days and one day I brought a guest. I payed $20 for their single day pass- then I come back a few days later and I'm locked out for no reason. I called to get an explanation but the calls go straight to a useless AI machine. I left a message but have still not heard back a whole week later. This gym is so sketchy too, you're better off going anywhere else. read more

Decided to start coming to this gym for the last month and a half. My home club is in Palm Desert, all of the sudden this week, my key fob started not to work, however I got the door to open somehow. In the middle of my workout, I got kicked out by one of the employees saying that the cameras were flagging me red, and he claimed that he was going to get in touch with the manager in Palm Desert and figure out what was wrong with my key fob. But that for liability reasons I had to leave. I never got called back and I'm pretty sure this was just an excuse to get me out of there .All the reviews are correct if this is not your home gym, they will come up with any excuse to kick you out or prevent you from entering the facility. I tried to call back to get an update of what happened however, when you called their number, it's an automatic AI and it doesn't even give you the option to talk to someone in person. They literally make it impossible for you too. They know what they're doing is against anytime fitness policy, I'm pretty sure they purposely set up their phone to avoid any complaints or accountability. read more

I was banned from this facility without warning after a single visit, and after reading the other reviews, I can see that this is a common occurrence at this club. It seems that they are only interested in allowing people in whose monthly dues are being paid to them, and will look for (or make up) a reason to ban any out of town visitors. I have been a member of Anytime Fitness for almost three years and have visited well over 100 clubs across the US and have not a single issue with any club until this one. On Sunday, January 7th I stopped into the Indio location for a quick shower after a long 6-hour drive. The next day, I attempted to visit the same location to get a proper workout in (I came dressed in my workout clothes, AirPods in, ready for a workout and didn't even have my shower bag with me), only to find that my key fob wasn't working. Adrian (the manager) came to the door and let me in, and walked me over to Andrea (owner) who was stationed with her laptop at a table just inside the entrance, looking up everyone's info as they scanned their key fob to get in, to see if this Indio location was their home club or not. Adrian then started questioning me on what I was doing in Indio, if I had a job (??), if I was here for work, how long I was going to be here, and other irrelevant questions for a gym employee to be asking a member. Andrea informed me that I was no longer welcome at the club due to "abuse of services" .... I asked if that was because I stopped in for a shower yesterday and she said yes. There was no email/text/phone call warning, just immediately banning me from this location and not finding out until my key fob failed to work. Mind you - the previous day I literally just popped in for a quick shower and left the bathroom cleaner than I found it, even picking up some stray papers that were on the ground and making sure I didn't leave any puddles outside of the shower area. My advice to this club is that if you do not want out of town visitors, consider switching to a different gym franchise that doesn't use "Workout Anytime, Anywhere" as one of their main selling points. I completely understand not wanting to be like Planet Fitness where people are camped out in your parking lot for days and trashing the bathroom facilities, however there is quite a bit of middle ground between the lax PF rules and the approach this Indio location is taking. Your actions and approach to "customer service" are a degradation on the AF brand. Do better. read more

do not sign up here unless you want to be banned for no reason!!! the gym equipment is trash they only try to get people to join their classes if you choose not to you will be banned if you are in shape already - damonte sebree read more

Do yourself a favor and don't come here. The only pros are that it's big and fairly empty at times. Equipment is outdated and limited, it always seems to be hot in there for some reason, it's not a sauna. I liked this location for its convenience but it's not even worth it anymore. Had an incident happen with a staff member/owner(not sure) and I don't believe it was handled properly or decently. Extremely rude and unprofessional. Was thinking of arguing my case but the aforementioned reasons changed my mind as well as the other reviews I read. It seems to be a pattern from the owner to just ban people for no reason, especially if you're an out of town visitor. Now that I'm not an out of town visitor I wouldn't be caught dead at this location. How unfortunate because I love AF but this location is such a bad stain on the AF brand. Would never come here again. I'd rather drive to the PD location, staff is amazing, equipment is excellent and the location is so much nicer. read more

You would think owner would look into fixing but based on the reviews I can still say this place was horrible . Rather than providing a solution she comes on here and is argumentative and tries to defend the businesses wrongs . Locked a member out because another member was let in by a current member of which was proved and still proceeded to give an ultimatum or else not allow me in . Come to think of it the trick was to deactivate keys to force some type of banking info from customers to go on file . Anyways this place says closed must be trash and if they're still open I doubt they're doing any good . read more

This Gym holds a special place in my heart. I've personally struggled with working out consistently and tried many different gyms like 24hour Indio, Indio rec center, La Quinta planet fitness, Eos fitness PD. None really worked for what I needed, which was some accountability and honesty a coach that actually cared about who I am and why I'm looking to improve my health. I'm grateful for Coach Oscar as he's been there during my ups and downs, and has never looked down on me but always tells me to keep my head up and stay focused yet consistent. I personally like the team Alloy fitness and it works for me, it's an extra cost to a high membership fee but in the end it's about what works for your health and your budget. At the moment it works for myself as it's not perfect but you have to work at it just as everything else in life. I'm extremely grateful to have found a program like alloy team workouts locally and look forward to staying as long as I possibly can. I do like the fact that ATF fitness centers are available for anyone nationwide with an active membership, and technically you should be able to go to any unquestioned but just be aware, it's better to let the coaches know that you'll be showing up or you might be banned/reported for not giving a heads up even though you're a member. I'm only writing this in case your a member at a different location and plan to visit here, just use the AF app and message AF coach Indio directly and let them know your visiting from "x" place and for how long you estimate being at this gym. It's a requirement specifically here, not sure as to why but I would hate to see someone get accidentally reported or something. Besides that the equipment is kept to a high standard, there are plenty of kettle bells, yoga mats, foam rollers, sand bags, medicine balls, etc. the A/C runs 24/7 to keep you nice and cool, they have a vending machine with really decent and healthy selections. There are Amazon TVs in the restroom so if you have a prime subscription you can cast any show from prime to the restroom TVs which is a plus while showering (please be courteous about time). I don't know if there's anything else I'm missing but for now this is a pretty decent description about this cool and unique gym in Indio. I highly recommend this place and hope to see you succeed in any future goals you have in mind for you! read more

After using this facility one time, my girlfriend and my keys were disabled with no explanation. I have been a member for over 4 years with no issues until this location. Don't bother with this company. No response from the manager. Escalated to corporate with no response. Save your money and go to Planet Fitness. read more

Awesome gym and owners! They changed my life. If you wish to take back control of your health and mental well being don't wait any longer!

As a gym it's a decent place to work out. Small and not a lot of equipment but if you go on the off hours it's not an issue but the morning and afternoon times are a pain The worst part of this place is when you need to quit the place. You'll need to make an appointment even if you walk in during business hours. Then my appointment was Changed without them telling me than you go though 20 questions on why you want to leave. Costumer service stinks and I'd never go back. read more

I have been trying to cancel my gym membership since the middle of the pandemic in June. Even though California had a stay home order, and the gyms were closed, they kept charging me. I tried to inquire the charges with ABC Financial, but they didn't get any communication with Anytime Fitness Indio regarding stopping payments. Anytime Fitness Indio gave me the wrong cancellation procedure as they told me to fill out the cancellation forms and send to ABC Financial since I moved to Colorado. However, I received an email told telling me that I needed to cancel directly with Anytime Fitness Indio. This is by far the worst gym experience strictly on customer service. I keep getting charged for something I am not using. I had to call corporate in hopes they can help me make contact with someone in Indio Anytime Fitness to cancel my membership. read more

I want a call ASAP about this membership I cancelled on January 14 2019. I went in signed documents which I have sitting in my email stating my membership would be canceled. Charging a payment that is not Authorized when the memberships was supposed to be canceled is very bad businesses. Is the facility thirsty for memberships that bad that you don't care to follow your own procedure? I want a call by the General Manager first thing before I report this business to the better business bureau. read more

I sent emails and called even sent a Instagram message no response . Called abc to and they said I need to contact gym . But no one ever calls back even abc put me on hold and tried to call. Called and left messages . They've been closed most of the time . They should at least call back and work something out . Stay away stay far away. read more

This gym is now located on Indio Blvd. This has been the worst gym I have ever been to or have heard of. To speak to someone about an issue takes forever. You would think that the two owners would put more time and money into the gym meaning upgrading equipment and getting thing's maintenanced. When a machine goes down it takes about 2 weeks maybe to a month to fix. Owners are like whatever about their clients. The set up they have doesn't get you motivated to workout , it's like your at a spa. If you really want to get a good workout in and enjoy not having headaches plus getting stuck in a 2 year long contract with 100$ to cancel then I suggest strongly looking for another gym. Don't get stuck like I did. read more

Do yourself a favor and stay away from this location, they are unresponsive with their clients. Especially when it comes to billing issues. We were just sent to collections after moving to another state and transferring gym locations. All monthly payments are accounted for with our bank statements and there is no reason why we should be in collections for almost $800. This will either gets resolved immediately or we will be taking legal action! And if you think I'm going to sit back and forget about it you're wrong! I don't want a condescending response, I want a call back ASAP! read more

Great gym! Kinda small but gets the job done. Staff are awful, the youngest one is cool but the other "adult" managers are basically children that will harass you and bother you mid set over bs. My friend got kicked out of the gym because a homeless lady forced herself in after him, no review, no meeting, just dropped like that. That should sum up how the management at this gym operates. They are immature children that cant accept responsibility for anything, we tried talking to them and they said call corporate, they didn't give us a number, after searching and calling corporate told us it was up to the gym. Assuming management was run by adults I attempted to help my autistic friend and fix the situation. We scheduled an appointment to talk it over and the female lead cancelled it on their end without telling us. Oscar was the only one available and after attempting to talk to him like an adult he walked away with a "this isn't my problem attitude." I was taken aback by this and tried explaining to him how frustrating it was that nobody would help us and how nobody claims responsibility. Naturally, like a child, Oscar asked me to step outside and yelled at me for being upset at their awful performance. This gym does not take criticism well, they only want to make money. Listen to these other comments, this gym will waste your time, money, and then treat you like a child when you have a genuine complaint. So if you want to get belittled by a pathetic child named Oscar that "manages" the gym, this is the place for you! read more

I'm calling and leaving voicemails. No one responds please cancel my membership. Why is this a hassle

I appreciate your response but you speak in 1/2 truths. I returned with my "electronic key" a few days later, but you had locked me out. I proceeded to knock on the door to utilize my paid membership, and was greeted by a inexperienced representative who stated "Because you disagreed with my boss, you are not welcome here any longer". You forgot that part in your suboptimal PR explanation. In my opinion, you are not fit to be a franchisee. And your apology still falls short of a satisfactory remedy for this contractual breech. I understand why you are wary of your clientele being situated near a sanctuary city and all, however after no less than 3 FBI background checks, you managed to alienate yourself from your safest client. Congratulations. read more

First of all I will say the facility is nice it's clean and has just about everything you need for a good workout. The staff is friendly and seem to be pretty well trained. My problem here is that I signed up for personal one on one training sessions and half way through the program they changed it up and I was stuck in a group of three people and that's not what I paid for. Secondly I moved and it has taken from October 2013 to January 2014 to get my membership canceled. I have made numerous calls to Andrea the owner it took her almost 2 weeks to finally call me back to advise me of the steps to cancel the membership as I moved over 25 miles away. I sent the requested documentation never received a phone call or confirmation I did however keep getting calls from ABC asking for payment. I finally had to call the corporate office and even they had trouble getting calls returned from the Indio location. Finally after 3 months and 23 phone calls my membership has been canceled. This experience has really made me think twice about joining another gym not sure I want the hassles maybe a soloflex is the way to go. read more

The location is great for the communities in the area and plus their advertisement is bringing in people. This establishment is 24hrs a day and is clean. The management here is super friendly and will try to go out of there way to ensure you are being taken care of. You get your own electronic key to have unlimited access. They have a lounge area to wait for your pre workout to kick in or just decompress after a workout. They have restrooms that can be used to shower and get ready in private. They also offer tanning, The cons to this establishment were the pretty steep dues compared to the other gyms offered in the valley ($35-45). Also, the annual $20 renovation/upgrade to the gym was something I could not wrap my head around that they add to your September due. They only had a smith machine as a bench and didn't see a squatting area besides the same smith machine. Hopefully the annual upgrade fee helps them to add those machines. Overall 3 stars because the management was superior and clean, 24hr facility. The pricing and lack of key equipment brings them down. read more

Hi Andria, Unfortunately there isn't a inconsistency other you can't find me in your records, what I posted is nothing but facts of what happened to me at your gym. You might not have meant for it to happen, but it did. A coworker and I signed up at the same time and he had a hard time canceling his membership as well. You can look up under Matthew M. I don't put my full name on help but my middle initial is P, so if you cannot find it then maybe you don't records last a certain year. There was a difference between your gym and the PD one if you looked at the machines, the ones you guys have were overall worn down, which is nothing wrong they're just old. You did have some new stuff in there but it wasn't anything super special. When first joining is it was you and your husband who have been the owners, you were so friendly. However once the contract is signed, and I tried to cancel you completely changed. I get that it's a business but a gym is a gym, and what changes them so much is the atmosphere and that comes from the owners and workers when it's a smaller gym like the one you have. In vibrant health, Matthew P. M read more

Bad very Bad costumer service! Im a current member of the gym and no I WONT Recommend it to you guys!! I had issues with the staff and I ask to talk to the manager its been 3weeks and nothing olus they close the gym supposedly to bring new equipment I had been told when I join the club and they only painted the walls. read more

Don't go here, with all the other gym options available where you don't have to sign a contract I would go somewhere else, especially considering they have moved from the Jefferson location. I know not a lot of gyms are open but it's not worth it. First of all they just moved one day with no notice whatsoever (pre-pandemic) except a piece of paper on the door (another review mentioned it also). When it comes time to cancel its impossible to get ahold of anyone. Other reviewers have mentioned it and the owners have always came back with "how where our facilities"? Like conceding to the fact that their customer service is in the gutter but their facilities are "okay" and that somehow makes up for it. Just save yourself a headache and go somewhere else. read more

I was a member for several years. Never had a problem and it was great going in late at night for a workout. Equipment was ok, nothing great. All was in working order. It took 2 months before I could go to another Anytime Fitness using my fob. Their claim that you can use any club is misleading. You can, but not right away. In this age of computers, why does this happen. The only real issue I had was after having surgery, I was unable to work out for 3 months. I asked if my account should be frozen for those 3 months to save the months I was unable to use and was told "NO, " I paid my membership a year at a time. As my membership was due to expire in the next 6 months, I lost 3 months of my membership while I was recovering. So, once I was healed I went back until my membership expired. Then it was bye bye. No consideration for the customer. With the COVID now, were people charged while the gym was closed under the Governors mandate? read more

Great Gym! Its clean, open 24 hours, and has a friendly and helpful staff. I have been a member to the Indio Anytime Fitness for two different periods of time over the past 5 years and would not go anywhere else in the CV. I've tried other gyms in the valley and although Anytime does not have all the open space, classes, or machines that can be found at some of the larger facilities, the cleanliness and peace & quiet at Anytime make up for it 10-fold. Would NOT go anywhere else...Congrats the to entire Anytime Team for a job well done! -BL read more

I enjoyed the gym with the exception of a few small issues that I'm sure have been all taken care of. I decided to leave because the third party billing nightmare is a waste of time. If you have a billing error or multiple like me the staff at the gym can't really help you; they will let you know that most people understand the yearly fees, and the 30 day processing time period to close your account (you end up paying for an extra month after you decide to leave), and that they do everything they can to give you a heads up about those concerns buuuuut if you've been double charged or charged the wrong amount you have to deal with the third party and it's a drag. read more

Buyer beware. I have an open accounting claim against this company. If you are looking for a solid environment then look elsewhere. They do not help you and are non customer focused. All they want is that monthly contract fee. Even after you cancel they will pull unethical tricks to charge you. Once they send a bill and you don't pay they turn you into a collection agent. I was out of my 12 month contract period. and.... if you call them out on social media they will argue with you and blast you out that you didn't follow rules. I did and they put me on their chopping block. Don't go here. Poorly managed. Check out quality of machines yourself. Handwritten out of order signs on ones that don't work. Poorly managed. Customers who have paid over 1k are treated poorly. Beware of scam wow read more

I go to anytime fitness locations across the country as a truck driver. This location has an odor about it, has the cheapest equipment I've ever seen, and doesn't have enough free weights to go around. It's a largish gym for an anytime fitness, but that's all that can really be said for it. Oh, and when I was there, no AC. Lovely. read more

I have been a member of this gym on & off for several years. I have never had a problem stopping and then restarting my membership. I recommend this gym, because it is so unlike a globo gym. This gym is like a boutique gym. It's super clean, lots of well taken care of equipment, has helpful, knowledgeable & welcoming staff that know your name, and I can literally workout here ANYtime. I love their Alloy Training Program. The coaches are extremely knowlegable, and the workouts are all tailored to each individual's abilities. I always enter and exit with a smile. I'm so glad that I'm a member again. read more

I'm going to give it 5 stars mostly because the negative reviews about billing and the comments about the equipment I believe is inadequate. It's a franchise meaning its privately owned and started upon a min requirement based by anytime. To see this size of a gym is not likely for a anytime. People are not climbing on each other and if you were mid aged to old I could see this place or any anytime is perfect for you. As far as the trainers I didn't sit there and stare I worked out. As far as what I seen the trainers that were there are very focused and 100 percent ahead of the client. They had everything set up before anyone arrived and took the time to explain the workout even with demonstrating before training time started. Now where are you ever going to find that. Good luck! As for the equipment it's a gym what do you really need to catch a workout? Absolutely nothing download the app called dwarf deck if you want to complain about the gym or any gym and stay home and leave room for the people that are there to do. The equipment is not old and is maintained. Granted there are a couple pieces that I know are not normal maybe purchased from a failing gym on auction but who cares! I was surprised to see a march set up only because that's something you would see in a garage but some teenager girl showed up and did her whole workout on it! The billing???? Ok if you stop going for what ever reason the gym can put your billing on hold without charge for up to 3 months before payment is due or drop membership. I've done the hold 2x because I knew the location I worked did not have one for a year. I never lost my rate! Makes a big difference and simple. I've had to deal with the billing online third party it's not so much a pain if you just give them the money and not fight it but it does go to collections of three months is not paid. I have been double charged once and I mean once and I was credited a month without question. If you are polite they work with you. Good luck As for my review all anytime the dumbbells go to 100lbs. Had everything I needed to do my lifting routine. There is one of everything common for anytime. There was three sets of light fumbles and tons tons of kettle balls(not my thing) the gym was clean. The bathroom clean and showered integrated. O don't know if there is 1 or two showers but if there's one they do need another. To be real the only two complaints I have: one more water pressure I shower would be nice or at least a head that had a handle shower so I can rinse the bottom half of my body. And the water fountain is 100ft from the lifting area. Easy fix really I carry a water bottle and a cup to rinse my package better. Lol. Thanks for having this gym I was falling asleep on my 5 hour drive so I stopped to catch a quick workout. Stay safe and thanks for the gym. If they had tanning beds. Very surprised to see that I wanted to use them but I had more driving and starving so I left. Also be cool if you had one more stair climber. All the equipment worked gracefully no kinks or knocks pretty cool read more

Clean, safe and fun! This was my first time here and this place is awesome. They have what seems like unlimited functional training equipment as well as all of your standard gym equipment. The manager Oscar is a great dude and the trainers there are open to any questions. Overall I had a great experience read more

Anytime fitness is a franchise business, and each location is run by different people separately. The Indio branch has consistent rude staff, unprofessional, Bad business practices such as crooked charges and deceitful management. In all my years of working out in gym memberships, I have never had a worst experience than the Indio anytime fitness. The sad part is that before joining this gym ,I had actually read a yelp review ,warning about the experiences that I would eventually come to have there, but I did not listen...And sadly found them out for myself to be true. They even charged my account after membership had been canceled for over a month. Everything considered my final review is : Bad business, two thumbs down, -5 stars, sub-par equipment, rude and unprofessional, Not recommended! read more

After reading all the negative reviews I was expecting the worst from this location. As a truck driver and member of AF for 3 yrs I have had the pleasure of visiting many locations and some have been crap and others have been great... this one, not so great. Very large gym but not a great flow of space usage. Extremely small free weight area, don't come here expecting a traditional gym as far as free weights, but lots of well maintained older nautilus equipment. Shower was spacious and clean, overall not a horrible experience but not great either. read more

Excellent facilities and a great helpful staff. Jerry Jones

2016 - UPDATE: I switched gyms - the on going broken equipment, the inconsistent classes being offered the over priced classes and revolving door of trainers had become a disappointment. The gym is right up the street from me but I ended up going to the other gym in Palm Desert. I like the owners, but they stopped providing classes I liked and benefited from and my daughter as well who has a disability. Member of the Indio, Anytime Fitness since Sept 2012. I used to belong to another gym in LQ and the parking was terrible and even though it was a much larger with much more equipment I was having to wait to use the equipment. Here at Anytime I feel like its my own private gym - never crowed - never have had to wait to use a machine - classes are not packed - although I wish the room was larger. Yoga Class is a great class it's small so you get that one on one attention. Parking is always just a few steps a way from the doors (2 access doors to use). I have even gone "off hours" and feel very safe and secure there. I've never found the gym dirty or the private restrooms nasty at all. I don't have small kids so I can't comment on the babysitting. It might cost a little bit more but it is so worth it. read more

Most outdated anytime fitness I have been to. It was clean but I would rather drive to Palm Desert for a better workout.

My bad for signing a 1 year contract here. I regret signing up. The place smells like a sewer. I feel like I'm breathing mold spores & crap. The few times I've actually shown up to work out have been disappointing. The machines I need are taken and the alternates seem like home equipment bought at Walmart or Toys-R-Us. I'm going to suffer through payments until the end of my contract, and in the meantime, I'll go back to my old gym --- or I can just drive way out of my way and go to the Palm Desert location. That location seems much nicer--- more equipment, and not as crowded. read more