I'm visiting and my rental car needed a tire repair. This business is higher recommend. My repair…read morewas done timely and professionally. When I asked for my bill I was told their policy is tire repair are no charge. Who does that? I also overheard the service managers advising other people on tire choices. No upsell.

Joshua was very friendly, professional, and informative. The prices were great. I was in and out in…read moreless than an hour

We needed a pre-purchase inspection for a used vehicle. I called around and GreatWater sounded…read morefair, knowledgeable and nice. So we brought the vehicle there. First impression was the spacious and clean front of the house. They had a seating area, TV, and a fridge with cold water bottles for their guests. The service from Kyle, Kurt, And Liam was friendly and professional. The price for the inspection was fair and IMHO the quality and value was excellent. They told us what needed to be fixed and provided a quote for the work as well. Highly recommend.

They were fantastic! Customer service was on point, communication was superb, and most of all, they…read morewere honest and dependable. I don't think I will take my cars anywhere else from now on!

Chris and team were EXTREMELY helpful! I greatly appreciated them getting me in and their awesome…read morecustomer service! Great value as well!

Stopped in to see how much it would cost to get 4 valve stem. Was greeted by Mason Graham, he said,…read morehold on . Came back with 4 caps, no charge!!!!! That's what customer service looks like! thanks Graham !!

I had an issue with my Z4 run flats that didn't. They were on the car when I bought it several…read moreyears ago. I had my car towed to Belle tires because it is relatively new and I wanted to see how they would compare to other tire shops I've worked with in the past. They were extremely accommodating, squeezing me in their busy day. The cost couldn't be beat and the staff was friendly and professional. Thanks to the staff for getting me back on the road. It's a nice facility.

i had 4 tires put on in 2 weeks now just 2 weeks later my sensor for my Tire pressure has gone out…read moreand they said they would check it out but if the battery needs to be replaced it $90.00 and $10 to program it.. WHAT ?? funny didn't have this issue before and I've had the car for 5 years and got new tires the first year i had it . sorry not gonna happen i already spent $500.00 on these tires I should of just stayed with discount tires like i i have in the past

I was going there for some time to get free air in my tires, as it had advertised out front. The…read moreguys would come right out and help me! Very kind. This went on for some time. Recently I went in for air, complaining one tire was consistently reading down on my dashboard. I was concerned! The worker found a nail in it. I was just going to get it fixed then got to thinking these tires are original and have 60,000 miles on them. Maybe I better buy all new tires?! I started talking to the sweet manager and because of their past kindnesses to me, I gave them the sale! They put them right on. I didn't even have an appointment! So far very happy with my new tires, feels like I'm driving on air. I do recommend this place and their workers!!

I went to the location at 3617 W State Street to purchase 2 tires. I was told that they didn't…read morehave the tires needed for my rear, but they had 2 that were cm off and wouldn't affect the ride of my car. Due to time constraint I took the two tires ($498) and ordered the correct ones to be installed upon shipment. But,... Before any of that could happen, I left with two new rear tires and went upon my way. My TPM light was still on, but I figured it would reset soon, then 15m on 90 exprwy my Red Tire Pressure light came on. As I looked for the closest exit, BAM my tire blew. Yes the tire I'd just purchased blew completely off as I was travelling on expressway. I had slowed down luckily, but it could have been a disaster. I called the location and spoke with Clementine. He said I must have done something for the tire to blow. That is unusual. I stated that no I did not hit anything or run over anything and that my light was on right after I left the location. He said I would have to come in to have the car and the tires checked. I did so following day. He showed me my tire and stated that my alignment could have caused it. I stated that was highly unlikely that an alignment would rub a new tire to the point of blowing in 20 min. He stated there was nothing he could do and that he wasn't refunding me. I had initially intended to have the tire replaced, but because of the despicable treatment and the continued accusations that I had been responsible for the tire blowing out. I stated I wasn't comfortable doing business with them and wanted my original tire and spare. He stated he wouldn't do that and I said that the tire has a warranty on it at least for 48hrs, even though I did not purchase the additional warranty. Finally I asked him to call regional manager. He did so. He waited on 4 people after hanging up from the call, and finally came over to state that he would refund me and replace the tires. I do not recommend this location and warn anyone about their practices. I do not believe you get what you pay for. I don't believe my alignment was checked. I don't believe my tire was installed properly. Beware.

Worked with Eric to get four new tires for my husband's Cruz LT. I admit that Rockford was a little…read morefar to go for new tires but Eric got us a good deal and Tony puts a lot of miles on his car for work every day so it was money put to good use. The shop was bright and clean with a good waiting room area. Staff checked for problems like alignment and they even gave us an alignment which combined with the new tires meant a much smoother ride. Eric worked tirelessly to get us a good deal. If you need new tires and are local to Rockford or don't mind the drive, check this place out.

Friendly service, good price, mediocre tires. Personally, I think good tires are critical and I'd…read morepay extra if they offered better tire option.

Had a great experience here today where I called into the store for help with locating some…read morehard-to-find mower parts, and Dee was on the phone with me for almost 20 minutes making sure I found the exact parts I needed. She was patient and answered all my questions, and I ended up saving a lot of money because of her. Great customer service and would definitely recommend this store!

This is a clean and well stocked store But I still could…read moreonly give two stars as every time I'm in here they only have one lane open and there's always a line and they want to stand around and chitchat while they're in line so I'm forced to use the self check out especially when I'm stopped on a limited lunch hour and the woman at the self checkouts is just standing their idol. Doesn't even acknowledge you when you walk up.

Shoutout to Kayla in the bakery for baking and designing my white cake with buttercream frosting --…read morewho knew these cakes would be this ?! I'd heard great things, but wow... they're even better than I imagined. I honestly thought my guests and I would only make it through half the cake -- but I was way off. That cake was absolutely delish! Also, plenty of parking onsite, which made everything super easy. Recommendation: It would be great if customers were allowed to add photos or logos to their custom cakes -- unless that's already an option and I just didn't know! My friend actually came up with the wording for the cake design, which turned out amazing, but it would've been even better with a logo added for that extra personal touch.

Club is fine for gas and returns Avoid the unkept apathetic…read morecafe. This means the hotdog was tepid Icee machine was being repaired and I ordered via app for pick-up. Well, he finished his repair and fulfilled the guy ahead of me then told me it's defrosting. Same light reflected defrosting when he filled the guys cup so I sought ice cream. Oh, it's not the same price. We know but your machine is broken and you said you don't give refunds. Other guy said we gice refunds. Icee fixer: oh well you gotta go to customer service for that. Help us all.

I've always received excellent service at this location. The waiting room is clean the staff is…read moreprofessional and knowledgeable. They do not over recommend products that you do not need or try to upsell you additional services. Always something that I despise being a woman and taking my car in to these places! I've been back four times and they have a great discount for healthcare and first responders!

Honestly better than I expected they went above and beyond for their customer and the oil change…read moredidn't even take more than 20 min and they checked my car to tell me what's wrong w it