Great group of people! Always give there customers 110 %....... They fixed my diesel Mercedes van…read moreand my trucks. My wife and kids also bring their vehicles....

Went in for a tire change, quick & easy service! Will be returning for my next tune up!read more

They've always have been courteous , professional and fast . I usually ask for tire mounting…read morebalance and rotation and have bought used Reliable Tires .

This place is a complete rip-off! They tried to charge me $180 just to change out the rims. I'm so…read moreglad I decided to call Discount Tire instead. They only charged me $80, and the rotation and balance were free. I can't believe the difference--definitely frustrating to see places try to overcharge like that.

Durable Tires was the only local size 14 tires. Used tires look new, great service and FANTASTIC…read morevalue, quick & VERY positive experience overall!

The fu*cking worse and slowest people every it took two guys to work on a one tire! I sat for 36…read moremins before they even touched my damn car! If I wasn't on flat I would've drove off! Never again will go there waste of time and money! Had the nerve to charge me tax but didn't take the African guy before me!! Never again

Brought my 2011 Ford F-150 I with an oil leak. Quoted me in about 20 mins. Excellent cash price…read more(they add 3% for CC). Took less than 24 hrs to get fixed. Super happy. Would certainly recommend.

DO NOT TAKE YOUR VEHICLE HERE! I've given this shop multiple chances, but unfortunately, my…read moreexperience has been nothing short of criminal. I have spent over $4k over several months for the same unresolved issue. First, they misdiagnosed it as a bad throttle body. Then later admitted it never need one. Next, they claimed it was the PCV valve, which they had already replaced two years prior. When that didn't resolve the problem, they said I needed a new water pump and hoses, which failed to resolve the issue. Finally, they told me I needed a $4500 head gasket repair. At that, point, I sought a second opinion at the dealership. Only to learn the problem stemmed from the previous work, which had not be done properly. I am a teacher who cannot afford to pay thousands of dollars for "guesswork." Despite multiple chances, the shop has not offered any refund or attempt to make this right with me. At this point, based on the actions (or lack there of) of this shop, I no longer believe this is a case of gross incompetence. I believe it was done with intentional deceit and I can't with good conscience recommend this place to anyone.

Where do I begin, Cinco Tire and Automotive is amazing for so many reasons I couldn't list them in…read morethis review but I would like to share my initial experience. Outlining the knowledge and experience this shop processes. First and foremost the customer service I receive from Tony and the entire staff at Cinco Tire and Automotive each time I return is exemplary. My first experience with this shop started from word of mouth by an automotive technician who mentioned rates and services performed at Cinco Tire on many occasions to me at my job. Eventually I reached out to them for help and they were right there for me. I originally thought I had a stuck thermostat but they quickly discovered my problem. Not only was Tony able to work a fantastic price, but I could sense he really cared about my circumstances; going above and beyond with service and leading me the right way on repairing my 2012 Jeep Grand Cherokee, which unknown to me at the time had a blown head gasket due to a manufacture defect in the casting of my engine block which had broken away from one of the through bolts holding the driver-side portion of my head gasket. Through intensive diagnostics and experienced technicians they found the flaw in a very short time and rushed for my parts and Tony even planed a rental car for me and my daughters school function. They also had my vehicle towed to specialists on a flatbed truck that could correct the bolt issue by means of a coil insert to the faulty casting. After the completion of this in depth repair Tony recommended I file a claim with Chrysler I did have a current extended warranty and eventually had Jeep Chrysler reimburse me for all charges and fees But it doesn't stop there, this shop is a FULL service shop with skilled techs that perform everything I could ask for including regular maintenance like a synthetic oil change .I feel rest assured it's performed correctly and they beat anyone's price in Katy, TX and always honor coupons by Goodyear and their own as well. Cinco Tire and Automotive has made a believer out of me that not all garages are alike. And I will remain a loyal customer for life with Cinco Tire and Automotive.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

I stopped in to get a tire mounted. I had visited once before when my regular spot was too crowded…read more I was the only customer and the transaction. went pretty quick. There was one worker that dismounted the tire from the car and the other mounted the new tire and balanced it. The cost was consistent what I paid in past transactions around the city.

Called for a quote on two used tires needed at a great price…read more The service was great. If you need other things, they just advise on it. Other than that, I totally recommend Llamé para ver cuánto aproximadamente cobran para las dos llantas usadas porque yo necesitaba . El servicio fue perfecto me avisaron en unas pocas cosas en caso que necesitaba para mis llantas pero al lado de eso se lo recomiendo a cada quien

I have been coming here for awhile. I believe they are honest and they give accurate service times…read moreso that helps with planning.

This is an incident that recently happened to my wife and I that will give you an indication of…read moreFirst Tire's great customer service. We were on our way to the airport IAH when the driver in front of us swerved. He did that because he was avoiding a large rock in the road. Unfortunately that left us no time to do the same, and we ran our front left tire over the rock. We knew that it was bad immediately, and within a few seconds the tire pressure gage read 15 pounds and was going down. We quickly got to the exit lane and got off the freeway. We went under the freeway and pulled into a parking lot just as the pressure read 3lbs. We decided to call First Tire and see what they could do. Basically they told us to come in and we'd figure it out. We ubered back to our house, and with the car keys for the stranded car we drove to First Tire. We told Axel what happened and where the car was and he told me that they'd figure it out and call me. By the time we got to the airport, they had driven over to the car, put on the spare and drove it back. They called me to let me know about tire choices and they completed the repair along with a needed alignment that day. We let the car stay with them till we returned. They charged me for the new tire and alignment. This is what customer service is about. Instead of being nervous and focused on our broken car during our vacation, we knew everything was fine. It's always been a pleasure doing business with First Tire, and this just reinforces that opinion.

Service was exceptional and friendly. Helpful with describing what was needed and getting the work…read moredone in a timely manner.

Love those place! Personable. Quick. Great work. Honest. Full of great info too! I will be back…read morewith my audi a5 (that is newly out of warranty). Keep up the great work yall!