Needed to hit the gym while in town for work. Saw this knw close to where I was staying and hit it…read moreup. As soon as I walked in I was given a 3 day pass for a guest great. Place was decently packed. The other reason I wanted to hit the gym was the sauna. Well that was null and void walked into the dressing room and saw the sauna was out of order REALLY! Why is it that every LA Fitness has so.wthimh wrong and they dont fux it immediately. People are paying for the amenities thats a major amenity. Anyway went to the tread mill to warm up low and behold busted also the hell. Got on did my warm up. I will give it to the staff looks like they are keeping g it clean no hair balls or dust bunnies on the floor. Either way very mid and not what I expected from LA Fitness.one bright side didn't see any stupid influences at least. Update read on reviews that sauna has been broken since Covid! Are you serious!! Come on LA Fitness be better. Went from at least 2 stars to 1

I come in the mornings and love it. If you're looking for a mature gym where everyone is a grown…read moreprofessional and doesn't have to set up a tripod and video their workouts this is the gym! I've been coming for 4 years and not once have I seen someone set up a tripod to record themselves. Everyone is respectful, and they keep it clean.

Great location, with lots of amenities for the whole family to enjoy. Cafe serves breakfast all day!read more

Absolutely fantastic gym, well trained staff all around. Oriented towards the high end gym…read moremembership crowd and worth the money ( if you use it).

The first time I tried this studio, I fell in love with the Lagree Method. The instructors at…read moreWicked Core are amazing and all offer unique classes. To me, this is like playing twister, but on a megaformer ! You definitely will workout muscles you didn't know you had!

I took a class and The owner (Deborah ) was very off putting , rude was honestly giving off mean…read moregirl energy . Thought it was just me but others have mentioned her behavior as rude . Crazy that a business owner is giving off that kind of animosity . Disgusting

Just moved to the area and I called in for some information about the gym with the intention of…read moresigning up. The lady that answered the phone was extremely rude for no reason. I'll be looking elsewhere.

Treating Alll members with respect would be cool since we're all equal. Better customer service…read morewould have been appreciated, certify your team BLS, first-aide, AED, and other specialty concerns. I have epilepsy, and I was NOT treated with respect each time I had episode here. The owners employees(team) needs a run down on customer service and how to talk to act like they want to be here. They always look like they hate life and talk to you with an attitude. As for their equipment, it's not bad, but it would be even better if the machines and cables would stop breaking and then they would fix it within a week. But, they let it stay broken for months. That's why I switched gyms

I joined Alloy a couple of months ago. For some context, I'm in my early 50s and had not done any…read moreregular training in several years, although I was otherwise physically active. I started at once a week and realized I needed at least twice a week sessions to see progress. So about a month ago, I bumped up to twice a week. It's been a great experience, thus far. I've worked with at least five different trainers there. They offer small group sessions with no more than six people per session. Often times you may get only a couple of people per session, so it almost feels like a private session. And the trainers are fabulous. I have such a good time going there. They definitely challenge you. But they will do modifications, if certain activities are difficult for an individual. And there are people of all ages who attend. I'm so glad I found this place, and I'm seeing steady progress in my physical condition. Although it's not inexpensive, I am aware of the price of a gym and personal trainer sessions at a gym, and I think this is more cost-effective. And a lot of fun!!

I joined Alloy in June 2024. I was in bed shape with a lot of hard work and constant encouragement…read morefrom the amazing trainers I got back in shape. I just love this place and the staff.

I recently joined and am pleased with many things. They offer plenty of machines so it is not…read morecrowded. With their black card I can use their hydrolic and regular massage chairs as well as their whole body red light. It is clean as well. My only suggestion is they need more staff. The other day there was only one staff responding to multiple people and that delayed customer service.

Love this location. Spa Black is the best upgrade available. I love the red light and massage…read moretherapy. Check it out!

I signed my 5 yr old up for a class and knowing that he's only 5 he won't stick with it for very…read morelong. I paid more for a MONTH to MONTH membership. I WAS NEVER TOLD ABOUT ANY CANCELLATION PAPERWORK! I was right he was done after the first month and didn't want to go anymore so we didn't. I was charged for the next 2 months $50 more then the amount that I was told! I called to complain and the woman on the phone told me to bad your SOL. I will never recommend this place and never go back!

Great team of knowledgeable professionals! Signing up was quick and easy. Support from both…read morestaff and other members is fantastic. I highly recommend TapOut to anyone of any age that is looking for a fun, unique workout experience.

The whole place needs a thorough cleaning. Good for a basic workout. Would not trust taking a…read moreshower.

Saw a post for this gym. Had never noticed it before went in met trainer Mitchell and i was sold!…read moreI'm 66 yr old grandma that needed guidance and encouragement to start this journey. I am so pleased with Mitchell and the program i chose! The gym is clean, the perfect size, open 24 hours a day, and i don't think i've met a more committed trainer. He's definitely the right person to help me reach my goals! Check them out!

This has to be the Hottest thing to come to spring. The ease of getting here keeps me coming back…read more The staff is always so helpful. My fav Tori has never changed. Down 30 lbs and so many inches. I feel so much better leaving out of here!

BEWARE Of @HOTWORX (Birnham Woods) & Tombal (Augusta Woods) Locations as their under the same…read moremanagement. Very HORRIBLE MANAGEMENT SERVICE. They preach transparency is their core values but make sure to double check your credit card & that their not charging your account monthly even after requesting for cancelation. To my surprise, I found out that they never stopped charging my credit card after cancelation request. They did charge my credit card for 9 months and doesn't even want to process refund or even offer credits to use. I signed up in last week of April of 2024 because their very pushy to get you signed up. I informed them during signed up that I'll be traveling overseas by end of May & coming back Jul. They said don't worry we can pause your membership. Comes July as soon as we return I gave them a call that I needed to cancel my membership because I got leg injury. They told me over the phone "don't worry all is taken cared off. Please get well soon." SUPRISE! 9 months after, upon browsing to my credit card app, I saw HOTWORX CHARGES. I thought it's an April fools day charges but then I searched for HOTWORX I was pissed to see monthly charges since Aug 2024 to April 2025. Called them, and Ms. Channing the manager only said "Oh well you didn't come physically to cancel it". She said "Policy is Policy". I get it, I'm a business owner too but damn what part of cancellation request she didn't understand back in July!? On top of that I can guarantee you aside from generic marketing emails they ONLY COMMUNICATE with their CLIENT'S ONCE. See screenshot. YES ONLY Once during signed up and no other notifications or whatever. HOTWORX BIRNHAM WOODS & HOTWORX AUGUSTA WOODS CRAPPY CUSTOMER SERVICE AND WHAT A FRAUDULENT MANAGEMENT! #HOTWORX