So happy I joined! There is much to say! A busy mom - a person who gets bored with repetition and overwhelmed by large group classes. I already knew the benefits of infrared saunas but installing one at home isn't practical for space or budget. Hotworx has solved all of that! With so many different workouts to choose from you can choose different ones all the time or stock to a favorite. I can actually say I have tried everything they offer and I enjoy all of them! Staff is helpful - not over bearing. Facility is very clean. Other members are respectful and thoughtful; a nice community is developing here! read more

This has to be the Hottest thing to come to spring. The ease of getting here keeps me coming back. The staff is always so helpful. My fav Tori has never changed. Down 30 lbs and so many inches. I feel so much better leaving out of here! read more

HOTWORX - Spring - The Galentines Day event. - Yoga Near Me - Spring, Texas

BEWARE Of @HOTWORX (Birnham Woods) & Tombal (Augusta Woods) Locations as their under the same management. Very HORRIBLE MANAGEMENT SERVICE. They preach transparency is their core values but make sure to double check your credit card & that their not charging your account monthly even after requesting for cancelation. To my surprise, I found out that they never stopped charging my credit card after cancelation request. They did charge my credit card for 9 months and doesn't even want to process refund or even offer credits to use. I signed up in last week of April of 2024 because their very pushy to get you signed up. I informed them during signed up that I'll be traveling overseas by end of May & coming back Jul. They said don't worry we can pause your membership. Comes July as soon as we return I gave them a call that I needed to cancel my membership because I got leg injury. They told me over the phone "don't worry all is taken cared off. Please get well soon." SUPRISE! 9 months after, upon browsing to my credit card app, I saw HOTWORX CHARGES. I thought it's an April fools day charges but then I searched for HOTWORX I was pissed to see monthly charges since Aug 2024 to April 2025. Called them, and Ms. Channing the manager only said "Oh well you didn't come physically to cancel it". She said "Policy is Policy". I get it, I'm a business owner too but damn what part of cancellation request she didn't understand back in July!? On top of that I can guarantee you aside from generic marketing emails they ONLY COMMUNICATE with their CLIENT'S ONCE. See screenshot. YES ONLY Once during signed up and no other notifications or whatever. HOTWORX BIRNHAM WOODS & HOTWORX AUGUSTA WOODS CRAPPY CUSTOMER SERVICE AND WHAT A FRAUDULENT MANAGEMENT! #HOTWORX read more

Great workout. Clean facility. Unlike that it is 24 hour access. The staff does fun events to keep members engaged and help you find new challenges on your fitness journey. read more

HOTWORX - Spring - Thunder equipment - Yoga Near Me - Spring, Texas

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Terrible cancellation policy. You can pay around 200 to cancel your 2 memberships or you can keep paying for 60 days and then they will cancel. Definitely read the terms before you sign up here. read more

Cancellation policy is unreasonable. Workouts are boring. Staff is friendly but are unable to help with anything, always saying that requires mgmt or owner... who will not sign certified mail receipts (required to cancel), won't set appts at times that anyone who works can meet to cancel, and won't respond to voicemails. The workouts didn't work, the facility and equipment are cramped. It's AWFUL and they try to not let you out of your contract. Low life owners and mangers make sure of it. read more

I've called and emailed about trying to cancel my membership and to no avail. No one has returned my call or email.

Horrible cancelation policy. I cancelled months ago by speaking with an employee over the phone who stated a manager would call me to confirm. After playing phone tag with her calling to confirm I wanted to cancel. I left detailed voice message of my wishes. It was never cancelled now I had to schedule an appointment to go in to see the manager to cancel after being told they don't do cancellations over the phone. Waste of time and money. **update** went in today to cancel my membership. The manager was very friendly and he handled the cancelation quickly. read more

If there was a zero I'd give it. The bikes are so close together that you don't want to go in with a stranger unless you like strangers sweating on you. The app is so user unfriendly and the time slots are usually taken by someone that works there. By the time you go back through the app to pick a different time in a different room-too late-slots gone. read more

I joined two weeks ago and I'm obsessed! I love the intimacy, the variety in workouts, the 24 hour access! The staff is nice, facility is clean and maintained! read more

Terrible experience with staff and management. Tory is VERY RUDE. I was trying to explain to her how I don't live close to this location and cannot go and cancel my membership on a weekday. She told me "I definitely know that if you're 'calmer' the manager can work with you and cancel over the phone"..... I am a woman of color and I was calm when talking to her. I was just explaining on how it was hard for me to take off work. I was never rude or aggressive towards her. She stated the only way to cancel the membership was through a manager. Managers only work MON-FRI. When I called and spoke the the manager Channing, she said she couldn't cancel through the phone. The only way she could cancel was in person or send a letter. It has taken me 5 phone calls to reach a manager at this location. I wish someone would have informed me that I could send a letter to cancel my membership. Tory and Channing were VERY DISMISSIVE to my troubles and it was giving micro-aggression. I do not recommend this hotworx location to anybody! read more

Great place to workout but not so great management when it comes to canceling your membership. I physically went in to cancel my membership 2 months ago and was told that request would be relayed to the manager and that I wouldn't be charged past that point. However, I've now been charged two additional months with no confirmation from them on processing my cancellation. When you call their voicemail is full and you are unable to leave a message. It's very inconvenient for a person with a busy schedule for this place to not process cancellations when requested. Especially since this company is all about providing convenience of a 24 hour workout facility. read more