I'm giving this location a three, which I considered to be basic/average service. I honestly was…read morehoping that things would turn around and the customer service would improve somehow. However, after sending my most recent email and not receiving a response back for over Six days I decided to post this review. I've been increasingly seeing the lack of customer service enthusiasm since people have been getting back to work after Covid. But it's worse than previous average customer service that you would receive. It just seems like people could care less to be back at work, in the customer service realm, and there's no effort to help. There's no effort to resolve problems in a timely fashion. There's just no remembrance a pleasant experience. And I see the lower level customer service people tend to be new and in the training phase a lot. But I sent an email to who would be a little higher up the chain and consider to be in a coordinator position in email asking a basic question. As I've done previously. I still have not gotten a basic response. Yes or no. That's really all that is required. And I would think if you were spending thousands of dollars with a company and they are working on your physical being, there would be a bit more urgency to respond. A non response could affect your potential outcome of a procedure. The lack of response is unprofessional at this level where you advertise yourself on a commercial to be one of the best. You're in the healthcare field. As I myself am, so I take direct hits when I interact with people who are in the healthcare profession and they lack compassion, drive, expertise of their field and COMMUNICATION. All in all, I am almost a month postop, I am gradually seeing results. I pray that my results of my physical body does not reflect in any capacity the rating that I am giving the customer service. Or there will be another review three months from now, six months from now when the healing process is supposedly complete. honestly if the service was better in San Jose or Sacramento, I would happily drive the 45 minutes to 2 hour for better customer service alone. Thank you for reading my review.

I had an incredibly frustrating experience with this customer service, which I feel compelled to…read moreshare. From the outset, it was clear that their primary focus seemed to be on money rather than providing quality service. One major issue was the lack of a proper invoice detailing the charges I incurred. I called their office more than three times, seeking clarification on my billing, and each time I was assured that I would receive a callback with the information I needed. Unfortunately, those callbacks never materialized, leaving me feeling ignored and frustrated. When I finally reached out again, the representative I spoke with was noticeably upset with me for calling. I was taken aback, as I had every right to seek clarity regarding my charges, particularly since I didn't end up receiving all the procedures I initially scheduled. It felt completely unjust that my inquiries were met with irritation rather than assistance. Moreover, I encountered significant issues regarding my medical clearance. The day before my surgery, I was informed that they hadn't received the cardiologist's letter necessary for my procedure. This was alarming, as I had followed up to ensure all documentation was in order beforehand. After some time, they finally located the letter, but the stress and uncertainty this caused were completely unnecessary. Overall, the staff exhibited a level of unprofessionalism that I have never experienced before in a medical setting. Their lack of organization and poor communication left me feeling anxious and undervalued as a patient. Given my experience, I strongly advise against spending your money here. There are certainly better options available that prioritize patient care and communication.

Oh. My. God. I love it. I was unfamiliar with these services before finding B-sculpt. But, I'm…read morequickly becoming a regularly. To start, Brenda is knowledgeable and professional (and gorgeous). From the second I walked in, to the moment I left, Brenda made sure I was comfortable. The ambiance in the room is beautiful, the aroma in the air is fresh, and the music is relaxing. As far as services go, I've tried a little of everything and I think the "What waist!" combo is definitely the way to go! But if I had to pick one, I'd say the radio frequency treatment is my favorite. Each time I leave feeling like I'm glowing. Im so happy I found B-Sculpt! Thank you and see you soon Brenda

I was not exactly sure what to expect when I arrived for my service. All I can say is WOW! She was…read moreamazing and extremely thorough with walking me through the step by step procedures she was performing on my body. I am one to ask a million questions and I never felt like I was bothering her, she was actually happy to explain everything to me and how it works. I loved the studio it was very clean and I felt totally relaxed/comfortable the whole time I was there. Great location and there was plenty of parking. I will definitely be returning.

Today was my first visit to this wellness center, and I'm already planning to return! I took…read moreadvantage of an introductory offer for a T-Shape 2 treatment. The staff was incredibly friendly and knowledgeable about all the wellness options available. Alyssa, in particular, was very impressive. She provided a thorough explanation of cryotherapy, red light therapy, the 4D massage, and various recovery options, all scientifically supported by her degree in kinesiology. The T-Shape 2 experience was tailored to suit my preference and I'm excited to see how it evolves . The aestheticians were also very welcoming, and the 20-minute face and neck "tightening" experience was pleasant and comfortable. I purchased a 6-treatment plan that includes two or three of the other modalities. I will certainly add to this review after completion.

This place is just amazing. Everyone that works here is not only extremely knowledgeable about…read moretheir offerings but they really care and show genuine interest for each client and what they are looking to accomplish on their wellness journey. I like the cryo chamber and red light therapy booth. Cryo is intimidating at first but it's so great for you and you feel just fantastic afterwards, it's like a happy drug, a boost of fantastic energy afterwards. GO!

Angie is an AMAZING aesthetician! She is very knowledgeable and she's good at following up…read morepost-treatment. Her recommendations on skincare products for each skin type are so accurate. I met Angie through my dermatologist's office and was receiving treatment from her. My skin became radiant in just a few sessions. I followed her to Tri-Valley Medical Center and I don't regret it. I always know that I am in good care when I see her. Angie, if you're reading this, it's always a pleasure to see you and I am grateful that you genuinely wanna help people recognize their inner and outer beauty through the work you do. I'm so appreciative of you. I encourage everyone to book an appointment with Angie for all their skincare needs. Definitely recommend!

Big Red Alert!! Stay away from Dr Marwaha. After a 1:20…read morehr wait, she was a no show. I told the receptionist that I can't wait any longer. No a word of apology or reason for delay. So I asked for a refund and moved on. Very unprofessional and strange.

My happy place -- worth flying across states for! I flew…read morefrom Arizona just to see Kavitaa again at La Vie MD in Livermore, and once again, she exceeded every expectation. As a returning customer, I can confidently say this team has earned my loyalty for life. Kavitaa is a true artist with Daxxify and Juvederm. She delivered the most natural, refreshed, and beautiful results -- smooth lines, perfect subtle lift, and a fresh glow that still looks completely like me. Her skill, gentle technique, and ability to truly listen make every visit feel personalized and special. The entire experience is elevated by the amazing team: Destinee at the front desk greets you like family and makes everything seamless and welcoming from the first call to follow-up. Juliana, the wonderful esthetician, provides thoughtful pre- and post-care that helped my skin heal beautifully and glow even more. As long as these three incredible women are at La Vie MD, this will always be my happy place. The boutique atmosphere, genuine care, and outstanding results make it worth every mile of the flight. If you're considering any injectables or aesthetic treatments, stop looking and book with this team immediately -- you won't regret it. They've made me feel more confident and radiant than I have in years. Thank you Kavitaa, Destinee, and Juliana -- you've created something truly special! I'll be back again and again.

Great medical spa, friendly staff, amazing Dr. It was hard to get a hold of the reception desk in…read morethe past but that has improved since the relocation. Beautiful office, real professional personal treatments unlike chain medical spas. I have tried many treatments from different places but this is closest to flying to Korea for facial treatments. Love.

Have been coming to Sculpt MD for over a year and each time has been a great experience. The front…read moredesk ladies are welcoming and sweet, always happy to answer any questions you have. Kristina has done my lip filler, Botox and microneedling and I will keep coming back to her again and again! She's patient and always does a thorough consultation before recommending any procedure. She's not like other providers that will do it because you want, she evaluates whatever you want done to see if it's a good fit for you. I had the pleasure to meet with Dr. Cruz my last microneeding appointment and he's such a delight. He drew my blood and the process was quick and painless. The whole team makes you feel at ease no matter what you're getting done. The office is also very clean and prices are competitive. To me, the price matches the service!

I called once in the past to ask about their services and without my permission, they added my…read morephone number to receive their marketing texts. I get marketing text messages from them way too frequently, even though I never opted into it, which makes it illegal. When I block and report the number, they rotate the number to a new one to continue messaging me, which makes it a willful evasion of my opt-out. Don't make the mistake of calling them and letting them have your phone number unless you like telemarketing harassment. They're breaking laws and I'm going to start documenting it all to take action against them.

I'm very pleased with Dr. Mardanzai's services and highly recommend. I have had botox, laser skin…read moretreatments and lip injections done. His staff are friendly and professional and Dr. Mardanzai is so knowledgeable and gives beautiful results. Its important to have an experienced provider in my opinion and having a Doctor perform my treatments really made a difference with the quality of work and my results.

I had an amazing experience at Prestige Med! From start to finish, everything was professional,…read moreclean, and welcoming. Jasmin was absolutely fantastic -- she took the time to explain the Botox process, answered all my questions, and made me feel completely comfortable the entire time. The results look natural and exactly what I was hoping for. You can tell she really knows what she's doing and genuinely cares about her clients. I'll definitely be coming back and recommending Prestige Med (and Jasmin!) to anyone considering Botox or other treatments.

Nurse Kayla was amazing. Super friendly, professional, and made the whole appointment feel easy and…read morecomfortable. She answered all my questions and I had a great experience overall. Definitely recommend!

Nurse Amber is excellent with all the treatments she performs. I highly recommend her even though…read morethat means I may have to wait for an appointment with her The front office team is courteous, friendly and efficient. At many Med Spas there is a heavy push for add on services but at Be Clinical they explain the benefits of their various services and are honest and will steer you away from treatments that are not appropriate. So, if you're looking for Med Spas treatments from vitamin injections to more advanced procedures I highly recommend you check them out. Watch for their Open House events where you can get an evaluation for the various treatments that are right for you.