I moved back recently to the area and found Saloni's salon online and went for the first time. Her…read morestudio is beautiful, clean, and vibrant. She is extremely professional and thoughtful with her work and recommendations. I'm so glad I found this spot and can't wait to keep coming for years to come!

I was quoted $20 for eyebrows and upper lips threading. Saloni's reasoning was that threading is…read morenot common in Ann Arbor and therefore the price was justified. Threading is pretty common in 2022. I am from California where I used to pay $13 for both, cost of living obviously being much higher there. Try Hemali's Touch in Canton instead who did both for $10! There are also good Indian restaurants around so you can make a lunch trip out of it.

I've been seeing Sarah semi-sporadically for years for my brows, and she provides an exceptional…read morebrow experience! I'm typically pretty low maintenance with my brows (especially since I started working from home in 2020...) but will go see Sarah when I want to look more presentable and put together before a nice event or trip or something. Her process for brow shaping is so detailed, gentle, and precise. For the most part, she tweezes hairs individually. Not sure what products she's using throughout the process, but it's very soothing. She also takes great care to provide a clean and hygienic experience as well. The shop itself is small but beautiful and she stocks great brow, makeup, supplements, and other products. Her own line of brow gel is great! It is on the higher end of pricing for brow shaping, but I do believe the price reflects the whole experience she creates. She's also just super sweet and fun to talk to every time!

So I love the brow bar. I try to come consistently I'm not sure Sarah really knows who I am each…read moretime but she's kind and makes me comfortable. She does an excellent job. I also have kids and she has allowed me to bring my daughter without giving me a hard time which I know is really against the shop rules but as a mom I do appreciate her allowing me to still get self care. I do plan to come tomorrow for my appointment! I have my kids and tried calling for permission I just wish she answered phone more!

I like the booking experience nailing down a pretty precise time (yes things can run early/late)…read morebut having those planned times in mind is SUPER helpful when running around trying to squeeze in a nail appointment that you aren't sure if you have time for or not. I hate at other places when make a resy and they say yes they have time but then you get there and they just have you sit in the pedi chair waiting for 20min. As far as the actual pedicure and manicure experience, all of my 3 visits have gone super well and I loved my nails. I have a fingernail that is a little odd shaped bc of an injury and they accommodate it really well and no complaints on my pedi! Will continue to go here now as my go-to spot!

I really WANT to love BeeQ. And I've had fantastic service there, specifically from Phoebe, who is…read morea nail art magician. She is so friendly and efficient with her time, and is wonderful at making nail art dreams come true. On the rare occasion I treat myself to a fancy manicure, I would absolutely go back to Phoebe! However -- whenever I risk booking with ANY other technician, the experience is always lackluster. I've had technicians awkwardly squabble over who 'has' to do my nails. I've had technicians rip into my cuticles so hard they bleed. When I went in recently for a gel manicure soak-off, they just haphazardly dipped my fingers in acetone and sent me on my way. My nails looked awful and my skin peeled for days afterward, to the point where my hands looked diseased. I personally won't come back here unless I'm specifically booking with Phoebe, who really is amazing.

I booked a full set with a senior stylist, paying the extra for the upgraded tech, two weeks for my…read morevacation. We picked out the style using pics and she got to work. When completed, she handed me the mirror and I was shocked. My eyelashes looked ridiculous. I felt like I looked like miss piggy. First off they were black. I didnt even THINK to discuss the color. I was concerned about the style. Then I was dumbfounded that a senior stylist wouldn't ask me what color I wanted and assumed black. Second was that there was no definition, just fan of black lashes that waves at whomever I am looking at each time I blink. I wasn't happy. The front desk booked me with Monica for the following week for a 1/2 fill, who is a master stylist, before my Europe trip. I was nervous that I was going to go on my trip looking like a fool. Monica hooked me up. She was quick and blended in the brown to the black, and gave some shape to my lashes. Huge improvement. I signed up for the monthly hybrid service that allow two fills per month. I'll keep these for a while and see how it goes. Very comfortable beds while the techs work.

very poor customer service. Too bad as I liked the application. Will search around for another…read moresalon.

service there s always great, love their staff and the owner is wonderful. Prices are very…read morereasonable for the area. We've been steady costumers for several years.

I visited with my sister for a weekday pedicure. We called ahead with a timeframe of 12:30-1pm and…read morewas told that would work - to come on in. When we arrived, the woman at the desk (we assume we spoke to her on the phone) huffed that we had walked in and made a comment "why everyone want to come in at 1pm?!" That was a bit off putting but it was stay or leave and we stayed. The pedicure was fine. Took a bit of time but we weren't in a hurry. Large clean space. Bright and accommodating for large parties though they don't really have the staff for it. The initial contact sticks with me and I haven't been back since.

Great waxer and experience, definitely recommend. Perfect parking, in and out! Clean environment…read moreand very thorough job and process!

I got my eyebrows tinted and she did a good job. It would have been nice to know what she charged…read moreto "clean my brows up". I was shocked to see the cost of $70! A bit ridiculous. Please tell your clients the up charge for additional services

Thank you Ivey!!! Had a great experience today - my typical salon cancelled on me 30 minutes prior…read moreto my appointment. I called Ivey in desperation to try and get fit in, they told me they'd call me back if they had an opening, and about 10 minutes later - they did!!! Jess did such a great job with my hair. She took extra attention to detail to get the color and cut exactly how I had asked for. Everyone was so pleasant, the salon is clean and stylish and I will definitley be back!!

I went to see Annie about adding soft long layers to my hair. I've attached the inspo pic for…read morereference, and pictures of the cut I received. When I went home and washed it, it dried into a more shag inspired cut. There's a big difference between what I requested and the choppy and uneven cut I got. It's a hard haircut to disguise and my confidence has taken a blow. I spoke to Annie over the phone, and at my mention of the cut being a shag like she accused me of further cutting it once I had gotten home and told me she felt I was gaslighting her. This was within the first two minutes of our call and was really jarring. I offered to send her a photo to show what I was talking about but she refused, stating she'd only look in person. Her accusations were uncalled for and disrespectful, and I wasn't comfortable going back. I then spoke to the owner, Casey, and expressed how upsetting this was to experience. She ignored it entirely, gave no apology, and tried to reschedule me, even though it was obviously an issue that affected me wanting to return. I understand their policy requires them to look at the cut in person, but nobody would want to go in after being called a liar and a gaslighter. I said I was uncomfortable seeing her for my hair if she thinks this kind of treatment towards a client warrants no apology from the business. She came back with "our policy does not include refunds for non apologies." Overall, I'm shocked at the lack of professionalism and unnecessary snarkiness from the both the stylist and owner. Their website states they value creating a safe and comfortable environment for their clients, and review responses say that they hold their guest experiences to a very high standard. This could not be farther from what I experienced as a disappointed yet polite customer. Accusing clients of gaslighting and lying does not foster this kind of "safe" environment, and refusing to apologize for this kind of experience does not make customers trust you and want to come sit in your chair. I feel like this could have been avoided with a genuine apology on behalf of anyone involved.

I went to the Brighton location and had a wonderful experience but the Ann Arbor one is far from…read morethat. The waxer Abbie I feel like rushed through my wax. I feel like she was getting mad because I had more sensitive skin and the wax felt to hot. I also had hot wax left around my underwear line and I feel like she got upset when I asked her to please remove it. I feel like this expierence can really make or break if u like to return.

First time waxer here. I was very nervous about the whole experience but the lady was very nice and…read moredefinitely helped put me at ease with her many years of experience. However, she rushed through my Brazilian very quickly to what I would consider an unprofessional degree and when I got home to check the work I realized she had missed many areas! Large chunks of bits were just still covered in hair. I had to tweeze the missed areas for like 30 minutes to fix it, just adding to the pain. I definitely would've expected a more thorough and detailed job.

Jessica's Apothecary has the cure for what ails you in the hectic pace of everyday life…read more I recently received a gift card, which presented me with my first conundrum: what to choose! Everything looked enticing, from the herbal soaks to the massages. I decided on a massage and waited anxiously for my appointment. Tucked away in a place that you could miss if you didn't know to look for it, the simple and luxurious interior was a world away from the busy street that it sits on. I was warmly welcomed when I walked in and quickly slipped off my boots and into some comfy slide sandals. After a quick intake, my masseuse allowed me to slip under the drape onto the toasty table. Just over an hour later, I was kneaded into a relaxed state and I floated back out int the real world. Treat yourself to something new and special and stop into Jessica's Apothecary. I hope you'll find it just as great of a tonic as I did!

I've been a client of Jessica's since she was located in Kerrytown. Her new space is amazing! I…read morebooked a organic facial and tired foot treatment with Rachel and it was a delight from start to finish. Her vibe and energy is perfect for this spa and I can't wait to go back.