Five stars for a waxing experience? Hard to believe I know. This was my first time at Montclair's…read moreWaxing the City and I was so impressed! Bethany was my waxer and addition to being such a doll, she was a real pro. I highly recommend her! Note that she's only there Saturdays and Sundays so book your appointments before she fills up! She kept the conversation lite, but knew EXACTLY what she was doing! She went above and beyond to make sure I was happy / comfortable with the wax. The waxing studio is also super clean, bright and I was in and out very quickly! If you are local to Montclair - or are willing to take a drive for a quality wax experience- try Waxing The City!

Still going to Alyssa 6 years later! She is still the absolute best! Always cool, always fun. My…read moreappointments are painless and I leave super smooth each month. Book her today!

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Wow . Just wow. Today the EWC in Brooklyn by me, didn't have any appointments until next week.. so…read moreI said why not just try the one by my boyfriends place! I called this location today and asked for any availability with anyone at all. She said "sure, what time works for me" !!! Wow, you'll never hear that question in my Brooklyn location!! I went for a lower leg appointment with a girl named JAY, short for Jennifer. She was adorable and gave me one of the best leg waxes I've ever got! So detailed and was a perfectionist! She took her time with me ..... such a pleasant change from the rush they do in the Brooklyn locations ! THANKS JAY!

I have been a loyal customer for several years and have consistently scheduled my appointments with…read moreCarmen. Unfortunately, I am extremely disappointed with the service I received on June 28, 2026. I arrived for my scheduled appointment with Carmen, after receiving multiple appointment reminders and a voicemail confirmation. Upon arrival, I was informed that my appointment had been changed. Carmen then approached me and stated her manager had contacted me. I advised her that I had never received any call from a manager. Carmen proceeded to state that she had been told I informed her manager that I tip her through a mobile payment service. This statement is completely false. I have never spoken with any manager regarding tips, nor have I made such a statement. The last tip I provided to Carmen was given in an envelope. Carmen then informed me that, because of this situation, she no longer wished to see me as a client. I was shocked and embarrassed, especially since these accusations were made in front of other customers. Not only was I not properly notified about the appointment change before arriving, but I was also falsely accused and publicly embarrassed. To make matters worse, I was told that if I wanted to be seen by another associate, I would have to wait an additional hour. This entire experience was unprofessional and disappointing. As a customer, I should not feel pressured to tip out of fear that false accusations will be made against me. Given this experience, I have lost confidence in this location and its management. I only have two passes remaining, and I will use them at another location. After that, I do not plan to return to European Wax Center. I hope this matter is reviewed seriously, as no customer should be treated in this manner.

Waxing isn't for the faint of heart. And this center isn't either. You had better make up your mind…read morebefore you enter because it's coming off! The ladies here are pros and there is no hand holding happening here. They are trying to get you in and out the door in the most respectable way possible. So if you're ready then they're ready. Haha. That sums up my take on the brazilian waxing services. As for the vajacial, it wasn't life changing. I think it had everything to do with the tiny seat that was reserved for my big butt. It was uncomfortable and I didn't experience any benefits. Also, I was in a room with another person. I think I can speak for them by saying that it was akward. She spent most of the time on her phone telling someone all about her vajacial and I had the pleasure of being in the background of her video call. Following the vajacial was a facial. That was alright but I think there might be other spaces for me to experience a more thorough job that would include recommendations to improve my skin. So would say that you should prepare with a painkiller, if necessary and head on over for their waxing services.

I have been going to Bloomfield Wax for years. I went the other day I paid before I had my service…read moredone. I then went in had my service taken my wallet out give gave her a tip, picked up my belongings and did not pick up my wallet. I walked one block to where my car was parked realized I had left my wallet there. I then called and said I would be right there. I forgot my wallet which took all of three minutes and when I got there, they said my wallet wasn't left behind that was impossible. My wallet was at least 6 inches long and 2 inches wide and had it dropped I would've definitely heard it. The girl who serviced me had no reaction which to me was very telling. I will never ever go back to Bloomfield Wax and skin and if I were you, I'd leave my wallet behind and just take my card in and whatever tip you want to give them Rosemary Scardino

I've been a long time waxer but have always wanted to give sugaring a try since the products were…read moremore natural so when this establishment opened up in North Jersey I went for it. The facility is very pink lol. Not an obnoxious pink but it starts to close in on you after awhile. The receptionist let me know my tech was finishing up with her client but that wait turned into 20 min. It's finally my turn and after sitting past my appointment time I assumed the wax would be warm and the table already cleaned off but nope. Anywho... to me, the application of the sugar wax was more painful than the ripoff. I'll definitely try this again because it did last a little longer than regular waxing.

The facility itself is cute and very clean and the staff were very friendly. My sugarista was Lis…read moreand she was amazing. She made me feel really comfortable the entire time and she talked me through everything. I will definitely go back and see her for my next sugar wax.

If you're thinking about getting a gift certificate from here I would ask what the policy is. I was…read moregiven a gift certificate from a friend for my birthday that expired a week after it was given to me and didn't know that when I went to use it in November. They didn't tell me it was expired while I was there, let me use half of it, then crossed out the expiration date and made it a date in expire 10/30/25. I was unaware they back-dated it because I was in a hurry to put it in my pocket since I was in rush. Fast forward to today, I went to use it and obviously it wasn't honored because of that new date. I understand that it expired and of course I'm fine not using it since it's completely my fault. It was just the most bizarre experience because 1. No one mentioned it was expired the first time I was there (which I would have been fine paying for my pedicure if someone explained that to me instead writing in a new date so couldn't use it again) Also I'm just not sure why they would give me back a gift certificate that I can't use anymore or never mention that it was expired. 2. What kind of place has a 1 week or 1 month expiration date? (Thinking about it I'm wondering if it the date a typo since it was handwritten because most places around here have a 1 year expiration date when I buy them or am gifted them.) Also my nails were different lengths and the polish I used developed white spots on top (it was a light purple) With so many wonderful places in Montclair, I would definitely consider buying a gift certificate somewhere else with a longer expiration date, a more clear policy, or somewhere that will take the time to explain these dates and policies if you have an issue like I did if you are looking to purchase a gift.

Just found this nail salon in Upper Montclair. The reviews were great. I went today and it was…read morefabulous. The nail technician, Rosa, was excellent. The best nail service I've had since moving back to NJ. In fact, I've already recommended to three friends of mine immediately at leaving the shop. The shop is so comfortable, peaceful and welcoming. I'm definitely a new repeat customer. YAY!!!

Great service, lovely warm welcoming staff. Excellent quality nail services with great massage.read more

I had the best pedicure experience at Jeeyune Nails & Spa! From the moment I walked in, I was…read moregreeted with a friendly smile and immediately offered something to drink which was such a nice touch. The salon itself is spotless, beautifully designed, and has a calming atmosphere that makes you want to stay all day. My nail technician took her time, paid incredible attention to detail, and made sure I was comfortable throughout the entire appointment. The foot massage was heavenly, not rushed like at some places and my nails have never looked better. Two weeks later, they still look fresh and clean! The value was amazing for the level of care and quality service I received. You can tell the team here takes real pride in their work and truly cares about their clients. If you're looking for a relaxing, high-quality pedicure in a clean and welcoming environment, Jeeyune Nails & Spa is it.

They are not honest about wait times. On a walk in "10 min" turns into 25. Even when I make an appt…read morethey're at least 15 minutes behind. It's a decent place but you will wait FOR EV ER

Exceptional service and an amazing atmosphere. This place is a hidden gem--so welcoming, warm, and…read morespotless. I always feel comfortable the moment I walk in.