During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!

Unfortunately, the provider was unable to assess the scope of the intervention before engaging in…read moremultiple exchanges and scheduling discussions. After considerable time spent coordinating the visit, we were finally informed that they did not have the appropriate equipment or expertise to access and inspect the HVAC units. A preliminary evaluation of the site requirements should have been carried out at the beginning of the process. This would have avoided unnecessary delays and wasted time for all parties involved. Based on this experience, I cannot recommend this provider for commercial HVAC assessments requiring planning, coordination, and technical qualification.

Highly recommend! We just had 4 AC units installed in our house in Anthem. Wonderful experience,…read morevery fair pricing, and felt taken care of the entire process. Josh (owner) came out for the bid, and walked us through everything, then his team came out the next day to install. They were super professional, quick, and helped me download the Ecobee app and walked me through all the functionality. The owner stayed late at night to make sure everything was running smoothly. Top notch team. Highly recommend!

great customer service and support, availability is same day and quick. gives great suggestions and…read morereal honesty in making people not feel like they're getting overpriced.

We have had excellent experiences with Nevada Residential Services (NRS) in the past with…read morereplacement of our AC units. When NRS offered to inspect our water system, we jumped at the offer. When you live in the desert, you can't take any chances with your AC or water systems. Both can turn into expensive issues very quickly. During our inspection, Arturo with NRS noticed some corrosion and possible past leak at our water heater connections. Chances are these connections are original to our 2004 condo and since we have neighbors downstairs, we want to avoid any leaks that could result in issues that could affect both units. The NRS Team presented us with an estimate that we were pleased with and we scheduled Arturo for today. Arturo called ahead when he was enroute (we appreciate that) and was onsite in no time. Arturo took the time to explain what he would be doing to eliminate a possible issue and make our system more secure. Changing out the old hoses (over 20 years old) and connections to solid copper piping and new connections gives us the peace of mind that you need with plumbing. He also configured it so should we need to replace the hot water heater, the new copper fittings will be easy to disconnect & reconnect. Arturo did an amazing job, kept us informed as he worked and the work area was spotless when he was finished. A true gentleman & professional. Many THANKS to Arturo and the NRS Team for spotting a potential plumbing issue and providing a great solution. That's what every homeowner expects. We would highly recommend Nevada Residential Services for your AC and plumbing needs. Sincerely, Lee & James Duncan

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

They are truly fast. Arrived within 3 hours of my initial call even with me telling them that it…read morewas not urgent. Sam went right to work. He explained ever step in the process. I am technically incined and appreciated his mechodical diagnosis and repair. 2 pounds of refrigerent later andtheair was blowing ice cold. very fair pricing.

Do not use this company. They will schedule your appointment, send you numerous confirmation emails…read moreand texts with date and time. They will not show up, when you call the office to inquire about your appointment, the office lady will blame you for scheduling the appointment using their website.

I can't say enough to express our upmost appreciation for the time, quality, and kindness that…read moreKevin and his trainee, Javante showed us during our service call. We called Legacy Air to take advantage of their summer AC tune up special. When Kevin came out he explained to us what his visit will entail, which included taking a look at our furnace. That seemed odd to us since it was summer but he took the time to explain that 30% of the AC function is facilitated by the furnace. We've been in our home for 9 years. Every year we've had another company come out and service our AC and never have they explained to us that the AC and furnace work hand in hand nor did they look at the furnace when they came out to service the AC. After inspection of our AC unit Kevin came in and went over everything that is going on with the unit in full detail. He told us we had a leak, which we were aware of but he offered us the option to apply a seal to add to the fluid that he would add into the AC system and would be back in a month to see if it worked. We have never had any other company offer us the option of a seal. He spent 2 hours working on our system in this Las Vegas heat, all the while keeping in good spirits. At the end of the service, Kevin offered us a membership for a year that includes service for AC, furnace and plumbing. After the amazing service provided by Kevin and his trainee Javante, we couldn't turn down the membership. We've requested that Kevin be our service provider going forward.

Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

Fast, efficient, quality work at a fair price…read more Service tech was very personable and easy to work with

Air conditioner needed servicing, but son cleaned filter and vacuumed unit which made it work. I…read morecalled on a Friday, my son fixed on Saturday, but I forgot to call to cancel service call. Marlon showed up on Monday as planned and was willing to do a maintenance check anyway. He did not want to charge me, but I insisted. I was very impressed with his service call: timely, affordable and professional.I will definitely use him again.

Austin was amazing, patient professional and friendly. Solved all my problems. easy to book…read moreappointments. David is very responsive and quick to respond. I highly recommend!!

Grady is an excellent technician. He called to let me know he was on his way. He was very…read moreprofessional and polite. He answered all my questions about my air conditioner. He was very honest and thorough with the AC maintenance check and let me know all the details of what needed to be done. I highly recommend him. Thanks

Infinity Heating and Cooling came highly recommended by several neighbors and I can see why…read more They were on time with great communication. Their tech identified the problem, found the part in stock and made the fix all in one afternoon. It was refreshing to have a company come in and provide a service without trying to upsell everything We highly recommend this company

next-door neighbor used this company to replace his rooftop units a few years back. I was really…read moreimpressed with the clean install they did and the custom curbing pieces that they made for the roof units to sit on for preventing pigeon nesting activity. So naturally, I got Richard's number from my neighbor and gave him a call. I did get several other estimates, and I settled on Infinity Heating & Cooling for a couple of reasons. 1, they provided the best price on the higher end units that I wanted, and 2, their workmanship and Customer Service was simply spectacular. They kept communication going & always got right back to me throughout the process. They also offered me a discount for cash, as well as a senior discount, and I took full advantage of both. They moved 3 of my registers that the builder had put too close to the return duct. On top of all of that, they also included a 10 year full warranty. I can't say enough good things about Richard and his crew. They even went out of their way to coordinate scheduling with the roofers that I had come in to replace some of the old plywood & re surface the asphalt roofing material paper where the AC units live. I give Infinity Heating & Cooling my highest recommendation