I would give a 6 if available. [[HIGHLIGHT]]I got a quick response.[[ENDHIGHLIGHT]] James came the next day, saw the problem right away (dirty filter)! He shut off the compressor, came back later, checked the system and all went well! Great explanation. No sales pitch. [[HIGHLIGHT]]We feel very comfortable with his interaction. Very friendly.[[ENDHIGHLIGHT]] Highly recommend read more

[[HIGHLIGHT]]I spoke with James at We Care Air after being told I need a new AC.[[ENDHIGHLIGHT]] Their technician Joe came out to the house and evaluated the problem the same day. They turned a $5500 A/C repair estimate into a $350 new part and working A/C within two hours. They were on time, provided a two hour window, updates, they were clean, cleaned up after themselves, explained everything, I cannot say enough good things about them. They figured out with I was talking about with my "girl" explanation and did not take advantage of the situation. He was extremely patient. [[HIGHLIGHT]]Additionally, I had a power issue that required an electrician. Joe called and spoke with them to let them know exactly what needed fixing.[[ENDHIGHLIGHT]] It is nice having someone you can trust come into your home. Especially in the summer with kids being home! read more

I can't say enough good things about this company. My A/C unit decided to stop working in the middle of the night and of course it was the hottest day of the year. I had limited time away from work and was so worried about my cats. [[HIGHLIGHT]]I messaged this company and they responded quickly and set me up with a same day appointment that worked with my schedule.[[ENDHIGHLIGHT]] James came out and was the nicest and so reliable. He checked out my unit and vents and knew exactly what parts I needed. Within two hours he had everything working and made sure not to charge me for anything I didn't need. I will definitely use them whenever I have issues in the future and can't thank them enough for being so honest and reliable and great to customers. I definitely recommend this place to everyone! read more

Such a great and honest company. Requested a service and they were here the next morning and fixed the air conditioning unit and now it's blowing cool air again. Thank you for such great service and Sebastian was a huge help and very knowledgeable. read more

[[HIGHLIGHT]]Sebastian came out to look at my A/C, I had already received a quote from another company for a bad compressor and wanted a second opinion.[[ENDHIGHLIGHT]] Sebastian walked me through every single step of his troubleshooting and explained in detail what issues he was seeing and ultimately confirmed the compressor had issues. But his quote came in 30% less than the other company. Highly recommend We Care Air, exceptional service and quality technician, not a salesman like most HVAC companies in Vegas. read more

[[HIGHLIGHT]]These guys are the best.[[ENDHIGHLIGHT]] Fair. Great price. They Stand behind their products and work, and completed some warranty work with zero hassle. [[HIGHLIGHT]]Love these guys!![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I chose We Care Air because they advertise that they focus on helping customers without being pushy, but unfortunately that wasn't my experience.[[ENDHIGHLIGHT]] During my appointment, I felt a lot of pressure to purchase a new unit rather than being given clear, unbiased information about my options. They do up sale ! I was hoping for a more honest assessment and guidance, but it felt more like a sales pitch than genuine care. I understand businesses need to sell, but transparency and customer trust should come first. I would recommend getting a second opinion before making any big decisions. read more

[[HIGHLIGHT]]Outstanding company.[[ENDHIGHLIGHT]] They replaced my HVAC units last summer. [[HIGHLIGHT]]We needed a service a couple of days ago. Arrived same day, great people[[ENDHIGHLIGHT]], high quality warranty that they stand behind. The complete package read more

we recently had our ac replaced by WE CARE AIR Adam was the first person we met, knowledgeable, professional, didn't try to upsell. Set up installation for 7am the next day. Hector was sitting in front of the house at 6:30. the rest of the crew showed and got started. plastic went down , met Christian, Marteen, Pablo and Pablo jr. I might have left someone out if so I apologize. All were extremely polite and courteous . They also replaced all of our ductwork . Our idea after discussing cleaning with Adam. Everything was done and cleaned up by late afternoon. Oh yeah they also replaced our old thermostat with one us old folks could read. One more thing, this was all done for less than we paid 14 years ago for just the unit , thousands less. They also installed turbine vents to cool the attic. Three and a half ton unit, all the ductwork , two attic vents and thermostat $14,500 EXTREMELY HAPPY !!; read more

Omg best service people I've ever had in my 10 years of been in Las Vegas reasonable reliable on time service very professional very knowledgeable. If I could give 10 stars, I would. read more

[[HIGHLIGHT]]Cannot recommend this company more!!! James is great! Very trustworthy and straight to the point.[[ENDHIGHLIGHT]] He's not here to try and get more money out of you... I believe he values your business and word of mouth to friends and family over that. Because moving forward he is the only company I will ever refer to anyone in Vegas. [[HIGHLIGHT]]So grateful my friend recommend him to me.[[ENDHIGHLIGHT]] read more

I had an issue with my HVAC system that James came out and diagnosed, but when he realized that the failing part was still covered under my home warranty he actually turned down the job and gave me tips on how to get in touch with the original HVAC installer and how to make sure they didn't rip me off. Super honest and knowledgeable guy. When my warranty expires I'll definitely be calling We Care Air for any future issues :) read more

This review is long overdue ... our AC decided to fail on us during the end of the summer months. I went to Yelp to try to find a family owned business with good reviews. We decided to reach out to "We Care Air", and I am glad we did. My wife called to schedule an appointment and they were available the next day. The owner, James and another HVAC tech stopped by to diagnose the issue. They quoted us how much it would be. Then within the next couple hours or so we were back up and running ... You can tell upon meeting James that he genuinely cares about his customers. He is a stand up guy and you can trust that he is giving you a honest and reasonable price. We have used them for another job after this and the results were the same. We Care Air is a great family owned business run by a nice friendly and honest couple. Highly recommend ... read more

We Care Air - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

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Great work done right on time with precision and thoroughness. [[HIGHLIGHT]]Everything explained in detail.[[ENDHIGHLIGHT]] I would never call anyone else but We Care Air because of their professionalism and great pricing!. read more

[[HIGHLIGHT]]Best HVAC company hands down.[[ENDHIGHLIGHT]] I highly recommend everyone gets the yearly AC and Heating check-up to maintain your system. It is a low-cost way to get ahead on potential problems. The owner and his employees will NEVER upsell you and try all avenues to repair before a replacement. read more

[[HIGHLIGHT]]James was amazing![[ENDHIGHLIGHT]] I Highly recommend We care air to everyone that needs heating or air conditioner repair. They are honest and do quality work. read more

I'll try to make it short but can go on about how great the service and company are. 1. Family owned 2. Honest 3. Response is fast 24/7 especially if an emergency is happening. 4. Fair pricing this is a big one because 90 percent of AC companies are known for up charging its ridiculous. Not we care air they are fair and honest about what the problem is as well. 5. Have them saved for emergencies and regular system checks for the past 5 years now since I found them I have never even looked any where else you will feel the same promise. 6. [[HIGHLIGHT]]Great customer service they live their clients and work with them always putting their clients first really hard working family.[[ENDHIGHLIGHT]] read more

Our AC unit went out in the middle of the night. We called We Car Air first thing and they had James out to our house within a few hours. He was able to diagnose the issue right away and get it fixed quickly for us. The pricing was very fair and James was kind and knowledgeable. We highly recommend them. read more

Having lived in Vegas for 15 years, I've been through a few A/C companies, and We Care Air is, hands down, the absolute best! They're reasonably priced, unlike some competitors, and HONEST, unlike the competitor I had come out a week before I called We Care Air. James is super personable, knowledgeable, and he doesn't try to upsell useless garbage or do a shoddy job to increase the numbers, like I've experienced with too many others. I will not be using any other HVAC company from now on. Thank you guys for having a high level of integrity and making me feel good at the end of the transaction and your visit! read more

This place was so easy to work with! We bought our house last year and it still has the original AC. We hear a rattle every so often but it seems to work just fine, but we wanted it checked for peace of mind - everyone hears the horror stories about AC going out in Vegas and taking ages to get fixed or replaced. We didn't want to have that situation. Called We Care Air on a Wednesday and was set up with an appointment for that Friday, 7AM-9AM window. First of all, having such a short window was perfect. I cannot stand when places give you just the day, and you have to take the whole day off work and sit around waiting. Not an issue with WCA! PLUS, they showed up in that window, and on the earlier side. Visit was maybe about a half hour, and our rep didn't mind my guy tagging along to see what he was checking and ask questions. Turns out our rattle was due to putting our filters in wrong (even though we followed how they were when we moved in). Very thankful that it was a minor issue and that they try to upsell or add on unnecessary service or stress us out about anything. They'll be my first call if we do have any issues in the future, due to their ease of scheduling and professionalism. read more

Our Tech ( I can't remember his name) and he let us know know what the problem was, so we did what was asked for. Anyways Recommend this company period. read more

PRAISE GOD!!!! Finally a HONEST, CARING and PROFESSIONAL AC company. James came out and diagnosed our problem, our Evaporator System was leaking water into our home underneath the floor. We had a very old AC with the old type Freon which he replaced with a brand new unit. Being severely disabled I was concerned about being without air for a long time. James found the issue and was back the very next day with the new AC and Evaporator System. I cannot stress how grateful we are to James and Eduardo they definitely care and will do everything within their power to make you comfortable. I wholeheartedly recommend this company, and again, I thank James and "WE CARE AIR" for such great work done... Cheryl Ellison read more

If you want a reliable and honest company call James. Another ac company told me the unit needed to be replaced. James fix it with just a service call fee .James is remarkable! read more

Great company! Had my ac unit stop working mid summer 110 ° in the house. We have 2 small boys so needed air fast! We Care Air was there so fast and had my unit fixed at a fraction of the other prices I was quoted. It's been 1 year and still running cold! Thanks We Care Air!!!! read more

We Care Air - So nice and the price is nice too - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

WE CARE AIR did an excellent job! They repaired our 20+ year old A/C unit! I highly recommend we care air. They sent a tech within an hour and he fixed our unit right away the technician was professional, on time and very polite. Their pricing is very affordable, their company is family owned and operated. They are honest and dependable. If you want to have an AC company that will treat you like family, this is it. read more

We Care Air - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

My A/C for the upstairs went out this afternoon, with the current temps in the valley my house was getting into the high 80's within a couple hours. I called We Care Air and was able to get an appointment set for this evening. James was on time for estimated arrival, he was honest about everything he diagnosed and his pricing was beyond fair. At the end of the day no one wants to have to get a repair done. But if you need to make the call I cannot reccomend We Care Air enough. Honest, reliable and affordable. Hopefully I won't need to call back for another repair any time soon, but I can garentee they have my business for my next tune up or any issues that arise. read more

Great communication. Timely. Honest. Fair price. Communication: when we initially called, we got the dispatcher and explained the issue. She said she would reach out to a technician and call us back to see when they can come out. As promised, she called us back within minutes to let us know someone will be out. They were finishing a job and it would take time to get to our place because they're on the other side of town. Arrival: Without hesitation or us having to ask, they put booties on to come into the house. We got the owner and another tech who both were very nice. AC problem: after troubleshooting, they found the issue which took them less than 10 minutes to find the cause and fix it. The control board had a loose wire powering the thermostats. Pricing: The charge was very fair for how quick it took for them to fix the issue, especially on a weekend and after hours Other: James (the owner) mentioned to call any time day or night and they'll get someone to come out. We appreciated that because we called many other companies who promised to call back, but didn't We will be using them in the future for routine maintenance and any issues we may have in the future. read more

I wanted to take this opportunity to express my appreciation for their prompt service. I called the company and they were able to fit us in their already tight schedule the very next day!!! Your service technician James is one of the most courteous, efficient, and knowledgeable service techs I have ever had the privilege of working with. We have dealt with your company twice now- two different properties. We are impressed with your honesty and integrity. These days it is hard to find a company that treats their customers right and not just trying to sell you something. They actually care and will fix the problem first hand!! This company gets it right the first time! The price was right and work was completed in a professional, efficient, and satisfactory manner. Once again, thanks! James and his crew were capable of diagnosing the issue within minutes and he actually had all of the parts on his truck already!! I highly recommend We Care Air for any and all of your HVAC SYSTEM NEEDS. He is a very seasoned technician. He is quite knowledgeable about any and all HVAC & MECHANICAL EQUIPMENT! read more

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We recently purchased a new washer/dryer but an error code went off on a sad Monday. We were referred by our contractor and called immediately because who doesn't need their laundry done? My husband called We Care Air and we were put on the schedule immediately. James' wife was amazing with communicating with my husband and let him know that they would try to stop by before our scheduled appointment. Unfortunately they weren't able to but she let us know right away and we kept our scheduled appointment. James showed up with Eduardo and got right to work. He explained everything they planned on doing and what they could do if plan A didn't work and what plan B entailed. They were courteous and professional and very easy to talk to--we asked questions and they had answers. It was a great experience and we learned a lot in the process. Fortunately everything worked out and I could do laundry! Who knew this is what adulthood/motherhood excitement was like?! They let us know to call them ASAP if things were not working properly--fortunately everything has been working and no calls have been made. I HIGHLY recommend We Care Air which is a family owned and operated company. Prices are extremely reasonable, customer service is amazing, and they were professional and cleaned up--a bonus because I already had loads of laundry to do. 10/10 would recommend to everyone out there in Yelp Land. read more

Dedicated customer support! Dispatched a team right away to assess our AC problem. Took the time to listen and had genuine concern for our maintenance needs. Professional and fast service! Got our system back to working order within minutes of arrival and explained what the problem was throughly. Our family can't thank you enough for saving us from this 110 degree weather! read more

When our AC broke there was no question that we needed to replace it ASAP. We live in Las Vegas AC is not a want it's a NEED! WE CARE AIR was referred to me by a trust co worker in the Real Estate industry which is huge because working with real estate agents you hear all types of horror stories so when an agent refers a company it's alway a good sign. I called We Care Air and from the moment Zoriya picked up the phone I knew I contacted the right company. The professionalism and compassion that was in her tone when speaking to me was A+ service. We are in the first weekend of triple digit temperatures and it's Memorial Day weekend of course we have AC issues now Zoriya informed me that they were booked all weekend but due to the urgency she would do her best to get someone out within 24-48hrs. It didn't take long for her to call me back and the next morning a technician was at our house. They tested our AC and informed us we had a major leak. James was super informative explaining everything to my husband and I and wanted to assure us that no matter what needed to happen he was going to do his best to do it ASAP. My husband and I decided we to get a new unit after all our unit was 24yrs old. James immediately ordered the unit and rather than taking a holiday weekend off he personally picked up our unit from the wholesaler and installed it for us right away! I can't begin to express our level of gratitude We have for James and the entire staff at We Care Air. Never have I had an experience with a company that in a moment of urgency remains calm compassionate and worked efficiently with a sense of urgency. I truly feel like this company cares and understands the importance of what they do and how they help the communities in 100+ degree weather. There's no doubt that we made the right decision by using this company and I will scream from every roof top to let everyone know how amazing this company is! read more

I have used We Care Air for three years at our old house and new- there's no one in the business I trust more than James! Honest, fair pricing and reliable!! read more

James and his guy came out we're fast and transparent. They knew exactly what was the issue and had the parts on hand. I will recommend them for all your AC needs! read more

James was excellent. He went the extra mile to figure out how to get my heat working again. He was very honest and knowledgable and saved me a lot of money. I would definitely use We Care Air again if the need arises. read more

James and his team are seriously the best. If you read the other reviews you'll see 2 common words - honest and reliable. I can definitely say you get that when you work with James! I would recommend him to any neighbor any day! read more

I highly recommend this company for all your AC concerns. Just had James, the owner do our AC tune up. He explained everything clearly as to what he did and even gave us a discount since he had to reschedule original appointment. read more

Thanks to recommendations on Nextdoor I found We Care Air. Absolutely great AC service today from them!! I found my new go-to company. I called because neither of my units seemed to be getting as cold as they used to. James came out and assessed both systems, reviewed my air vent settings, tested the different things (whatever they are). Charged both units, changed a faulty capacitor and recommended vent deflectors for one spot to help get air where it needs to go. Air is blowing 8 - 10 degrees colder both upstairs and down. He was honest, thorough, friendly, prompt and took the time to explain everything. I won't be using any other company after today (hopefully I won't need to again this year anyways!). If you need someone, call We Care Air. read more

We used them twice and they've been knowledgeable, professional, and reasonably priced. Highly recommend.

These guys are what you hope for when you hire someone to fix your stuff - honest, knowledgeable, ethical, and fast! I called for my AC and they quickly identified the problem was with my AC duct work and fixed it. We were actually thinking of doing something more expensive, but he said we didn't need it (which meant less profit for him.) Price was definitely fair and we would highly recommend this company to anyone! read more

i called for a regular tune up. Service was fast, friendly, and left us with helpful tips to keep our unit running well. Will recommend to anyone who needs AC service! read more