I called because my heater had broken. I was impressed that they came out same day at about 7pm on a Friday. I cost $99 but I was cold. I was told it would cost $1200 and one week for a new motherboard, or $3800 and 1 day to install a new system. The system was 10 years old. I believe that they were trying to take advantage of my desperation. Got a second opinion and it was indeed the motherboard that needed to be replaced. I had replaced by another company at the more reasonable price of $574 on the same day. Not sure how this smaller company was able to track down the right motherboard within 20 minutes and Fahrenheit needed 1 week. read more

I wish I had read Yelp before we called this company. My advice is simply go to another firm and do not consider using Fahrenheit. Basically, I was charged $99 for a call out to be advised that the motherboard (control unit) on my 7 year old system needed to be replaced. Also the thermostat. I was told it was the wrong system anyway and given a lecture about it. I was told it would cost $2300 to repair and when I asked about new systems, $5100. My wife called ECI who came quickly to actually examined the system, went to buy a new pump from Home Depot and installed it for $300. The AC now runs fine. How many people does Fahrenheit swindle like this? Yes, negative stars needed as they don't deserve 1 star. read more

My heat went off on Saturday morning, and I had called Fahrenheit because we had a service agreement with them from when they installed my AC. At first, they told me they'd be at my house at mid morning,then I got a call at 1 saying they'll send someone out and be at my house between 3-4. Long story short- they weren't here until 7pm. Now I understand it was a weekend call but they could have been a little more upfront on time instead of making me sit in a cold house all day. So they told my husband that our 5 year old furnace was horrible condition and needed a new one. The price was $9,000. The guy then also blamed my chimney for the problem. My husband and I told them no. We needed to discuss it further. He was almost angry and put his boss on the phone to pressure my husband. We still said no. Today we had another company come out, the guy fixed my heater in an hour by replacing a part plus cleaning. He charged $249 and said overall my heater was in excellent condition. The heater had nothing to do with the chimney. I'd never recommend them. read more

I suspect this company collects money for diagnostic fees without having the man power to actually conduct the work. It's been 72hrs after their visit and no contact or quote has been provided. I've made 3 phone calls and keep getting told they'll call back. I was told verbally that a gas valve needs to be replaced and would cost $1000. Gimme a break. read more

I cannot stress this enough... NEVER UNDER ANY CIRCUMSTANCE USE THIS COMPANY! We had an emergency situation with our air conditioner this past week. We came home for a brief period while on vacation and noticed an issue with the air. The fan stopped working and the interior temp started climbing. We checked the web and came up with this company. We needed someone to come out as quickly as possible as we were heading back down the shore and leaving our oldest home due to work. The site reviews were good but my mistake was not checking yelp. The only positive I can offer is that they showed up and that is about it. The tech didn't even troubleshoot the unit he listened to it, saw the fan not spinning and automatically said the unit needed to be replaced. He went so far as to call his boss who then explained to me and my wife why the entire unit needed to be replaced and offered to come out the next morning to do the work. Of course we declined and decided to seek another opinion and thank God we did. We were able to get someone through contacts and the person that came out looked at the unit, actually troubleshot the unit and stated that we simply needed a new fan motor... a $100 part that he swapped out in literally 10 minutes. We had our air back on and he saved us 5K. It astonishes me the level of service that some companies provide, the greed, dishonesty and the laziness. It is truley astonishing! Anyway do yourself a favor and never use this company. read more

The serviceman arrived at my home on Saturday at 7:00 am and told me I needed an entire new A/C system and it would cost about $9,500.00 and charged $99.00 for coming to my home. Said they would finance my system. Then proceeded to call me back 5 times over the next 24 hours. My system needed Freon. That was all. Very distasteful experience. It seems if you read the other review, there is a "THEME" here. BUYER BEWARE. read more

Stay away from this dishonest company! My furnace stopped working, due to a defective switch. Fahrenheit charged $99 to have a look at it and tried: - to sell me a new furnace (I declined: my unit is 12 years old) - to sell me a $4,000 sleeve for my furnace's exhaust, pretending that my chimney was breached and that this was the reason why the furnace wasn't working. Not once did they talked about the possibility of a defective switch. I called another heating professional, an honest one this time, and he fixed the problem in 5 minutes for a total cost of $120. My furnace is working great! Avoid Fahrenheit at all cost! read more

I was recommended Fahrenheit Heating and Cooling for my furnace repair by JB Plumbing. These guys are rip off artists!! They came and cleaned my furnace and replaced parts worth ($200). The whole job took 2 hours and they charged me $1200. Don't use these guys unless you like to throw your money away!! read more

Be aware i had a broken heater so i call them to get it done ... The guy walk into my house dint even troubleshot my heater it dint even broad tools and the only thing he said was that i needed to buy a new heater and he gave me a quote for one and it was 7,000$ i end up paying 100$ for his trip .... Best way to lose 100$ .. I end up calling another guy from a smaller company and found out that it was a bad sensor ... Be aware of scammers like this people !!! Rob will rip u off !! read more

Extremely pleased with Fahrenheit service. They diagnosed an issue I was having with an air conditioner that led me to replace the air conditioner and the heater. They were out at 9 at night and at 9 in the morning the next day my new unit was being installed the crew did an exceptional job. Very professional very nice people good rate on the new AC heating unit. Highly recommend you will never find a more professional nicer group of people than those at Fahrenheit! read more

As mentioned in the many other reviews, this place is a scheme! I contacted them in regards to my furnace not turning on (only 2 yrs old) and they told me that the blower needed to be replaced for $1,500 but it was recommended to replace the entire unit $4,000 since supposedly the Goodman brand is known to fail. After receiving a second opinion and researching the model of my unit online I realized I did not need to replace the unit OR the blower. It was the control board that needed to be replaced. Thankfully I received service from another company and ended up spending $250 versus $4,000. You guys can keep your $79 service fee. I'll never use them again. read more

My furnace is only 8 years old. I called Fahrenheit after I noticed water leaking at the bottom of my furnace. The rep came out and told me the water was leaking from within the unit and that I needed a new furnace at a cost of $4500! I told him I would think about it and immediately called another company. He charged me $79 for the service call despite telling me over the phone that it would be no charge since he had been out to my house in the past. The new rep came out and told me the problem was a cracked condensate pump. He replaced it for a total $181; $50 for the part and the remainder for labor. Problem solved! No more leaking water. I do not recommend Fahrenheit! read more

I called this company last year when my ac wasn't working. They came out same day. They told me they could do a fix but that the unit was old and may not last too long. I said I'd rather just replace instead of a short term fix. So imagine my shock that 1 year later the ac is not working. I called them to come out and they said they didn't replace cooling unit only the blower. He said they obviously did what they were supposed to because we had ac for the rest of May, June, July and August. They never replaced the outside unit. They completely misrepresented themselves. I would never recommend this company to anyone. I will be reporting to the BBB as well. read more

I contacted these people in hopes that they could assist me with my A/C problems... Initially I thought that I was in good hands because I received phone calls from two different people asking questions about the cooling system... One even stated that either he or another one of his techs would be out that same day, and my window time was from 12:00-3:00 pm... Needless to say no one ever came that day, and I received another phone call from someone else at 3:15 telling me that they're sorry, but they don't have any service techs in my area and could we reschedule for the next day... Meanwhile it's 90° outside and me and my family are melting... Could've let me know sooner that you wouldn't be able to get someone at my house before the day was over... I recommend MJ Mac if you need your heater or your A/C fixed.... read more

We have a rental house and on the 24th of December we got a text from our tenants that the heat was out. We scrambled to get our usual plumbers who first serviced this boiler.... were out on vacation... then went to anyone we could find for a quick visit. A serviceman arrived from Fahrenheit within the hour. We just needed to know what was going on, as this older unit had already been fully serviced and a new aquastat installed just 2 weeks earlier. We asked our tenants to text my husband when he arrived, which they did, and Doug (my husband) was there in 10 minutes. When he arrived he entered the house and chatted for a moment with our tenant, then saw the service guy pop up from the basement... had already given it a good look over. He went down with the Fahrenheit guy and he tells Doug the boiler needs to be replaced, that the aquastat installed was not working properly with the rest of the controls. And there seemed to be a danger of carbon monoxide leaking from the system. First quote he gave was for $8500, I was on the phone and we both thought that was quite too much. He offered a coupon and a reduced rate for $7300 to install a new unit. We declined the offer. We have recently installed a new boiler in our townhouse and last month a new furnace in another rental property and never paid even close to that amount. My husband paid the service call fee, and we looked up someone else. Got several space heaters to help out our renters through Christmas. We got another service guy from the company we used to install the furnace at the other property. He came the 26, on time, looked over the boiler and adjusted one small part in the aquastat. Then he noticed something funny, some wire leads to another controller were mixed up, which he switched back into the correct order. Voila! all powered up fine, back to running again, no problem. But this second guy was puzzled, said with all those mixed up wires, it should not have been able to run at all, had someone else checked this out? Yes, my husband said, just two days earlier. Was Doug with him the whole time? The Fahrenheit technician got to our rental first and was alone in the basement for awhile. Hmmmm.... The second service guy did not see any issues warranting immediate replacement, said it had a few years left on it. Said nothing about CO leaks or issues. The moral of the story is, If someone presses you to replace your boiler, get a second opinion. read more

EDIT 11/26/17: I came across my review again over two years later, and I noticed for the first time that the owner had responded. Nothing in his response addressed the merits of my complaint - that his technician wanted to charge $850 for repair of a valve that was in perfect working order, whereas the actual problem was an easily-diagnosed issue with the thermocoupler. So, the technician was either trying to defraud (as seems the case, given all the other reviews here), or was completely incompetent. Second, there definitely WAS a charge for the diagnostic visit (I believe around $75). Perhaps the policy changed, but I distinctly recall being told that there would be a diagnostic visit charge regardless of whether I proceeded with a repair, although it could later be applied to the (absurd and made-up) repair cost, and I'm certain I paid one. read more

I had an excellent experience with Fahrenheit. I called them on a Tuesday night that my water and hot water heater broke and they told me they would have someone out between 8a-11a the next day. I called them at 1030a that morning and asked for an eta and they said between 12p-4p. I explained that wouldn't work because my sister had to leave by 1 and no one else would be home. They asked if I could schedule Thursday and I stayed I couldn't because I could not get off from work. They then set out a tech immediately who was at my house by 12. The first tech told me it would be 1200 to buy parts. I was not happy since my heater was some what new so they sent out a second person as soon as i came home from work. That guy said it was just my filter and helped me locate the serial number inside the heater to call the manufacturer to assure everything was under warranty. The second crew was very professional and answered all my questions. The supervisor kept calling me to make sure everything was okay and to update me on the drivers schedule. They also fixed my hot water heater for free. I recommend! read more

Never use. This place is a rip off. They charged me $250 to come to my house and do nothing. I was under the impression that the service was going to be $250. NEVER USE!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The man we were transferred to when trying to have someone come out to fix our heat was rude and abrasive to my wife. We askd for someone to come out today if possible and they said yes but didn't give us a time. 2 hours passed and she called back. The same guy was once again rude, told her we had apparently cancelled our appointment, and when she said no she absolutely didn't he was short with her, told her to find someone else, and hung up on her. I don't know why companies seem to think this is an ok way to treat potential customers, but so far heating companies specifically are 0-for-2 with us today. read more

In response to your comment- I checked the price of the exact model thermostat on Amazon and it was $30. Not sure what you are implying

Initially satisfied. Attempted to secure some other work. Cancelled 3 appointments. Then the invoice for annual plan shows up in mail. With 2 months late fees attached. Never signed up. The kid who answered advised me to ignore them. That's what happens when you try to be nice. Horrible. Horrible. Negative stars if possible read more

JUST BAD. Definitely out to obtain a small customer base that they can crush on every deal. Luckily I'm only out the $69 visit fee because I could tell they were trying to capitalize on an ensuing heat wave, on a customer with a broken a/c unit. I was told the entire system should be replaced (inside and out) for $7200 because of a massive leak. Having it tested to find out where the leak was and having it fixed rather than replaced would cost over $3000. I was told this was the best route because the R22 refrigerant is not available anymore. Seemed like it could be true, how would I know? But there was no way I was taking their word for it, so I had a friends company come out to take a look. Apparently I was lied to about the R22 because my unit takes R410 which is still in use and they had it in the truck. Saved $7000 and my a/c is working great. Save your money and go elsewhere. I'm all about getting stuff done quickly but with service industries like this. Just get a second opinion, it will always save you. read more

This company just installed and unit for 7000$ and it never worked. I am already in claims court over their thieft. They will give you run around and won't do anything. Don't use them . They are thieves read more

I got my heater replaced in sometime in December. The customer service was very friendly and the technicians did a wonderful job. They did excellent work. I would definitely recommend there service. read more

absolutely unprofessional. I contacted them last Tuesday indicating that my HVAC unit in the basement was leaking fluid and would like to schedule a diagnostic. I spoke with Matt who indicated that they could have someone out the next day at 4pm. I left the office early to ensure that I was home in time; they never showed. At 8:15pm, I received a call from Bob(?) stating that they hadn't forgotten about me but that they were down a truck. I replied, "you were supposed to be here over 4hrs ago." Why would he wait 4hrs to tell me he was down a truck? Wasn't that known at 3:30pm? No apologies, no attempt to waive the diagnostic fee, nothing...he quipped, "when can we come out?" Ummm, it's July 4th weekend!!!! They threw a wrench in my plans to have my unit serviced, at the very least diagnosed, before the holiday. He hurriedly scheduled me for the next business day. Honestly, when people don't respect my time, I can't give them my money. It seems that I avoided a headache & misfortune after reading these reviews. read more

BEWARE!!! This business is a scam! After cancelling my appointment 3 times, they finally sent a Service Technician to my house to service my A/C for the season, and the nightmare began! They said that I needed to replace my unit. My unit is only 5 years old and worked perfect. They put my girlfriend on the phone with some scumbag salesman, Joe, and he tried to coach her into a new system. He was very pushy and unprofessional. She said that she could hear him cursing at the Tech after she declined. All I wanted was the A/C serviced. We got a second opinion and everything was fine. Be careful, all they want to do is sell new equipment. They do not want to fix or service anything! read more

HORRIBLE! They quoted me a price of $9300. to replace my unit, since it was blowing out hot air. STILL charged the $99 service call, so it's either you are paying $99.00 for a service and they do nothing or you pay $9300 - $99 for the service call - so about $9200. They told me my outside unit is not compatible with my inside unit - but, it worked for 4 years now. I contacted Indoor Comfort Systems in Langhorne PA. Repaired ac for $238 (that included the $99 service call). Not happy with Fahrenheit at all, wouldn't have given it zero stars, but they make you put in at least one star. Very disappointing company. I am posting all over social media to beware of Fahrenheit! read more

Our furnace went on New Years Eve. My wife and I were really stressing since we have a newborn in the house. I called a bunch of places and they were the only one that had a live person pick up. He told me that a tech can be there that day around noon. So I figured the tech would get there at noon or later. I was really shocked when the tech, Jason got there at 10am. Unfortunately I needed a new furnace. We also decided to get the A/C unit from them as well. (That went in Aug and was going to wait till spring to replace it). He gave me a competitive price and it was ordered that day. They installed the unit the following Monday. The techs, Tony and Mike got there around 8am to start removing the old unit. Jason got there later with the new one. They were all very professional, courteous, and efficient. I would recommend Fahrenheit to anyone. read more

DO NOT USE THIS COMPANY!!! Last winter my heater packed up. This was the only company who could come out the next day. Their serviceman said a switch was broken and it would cost $664 to replace. They also said I should sign up for their service maintenance which was another $400. He replaced the switch and serviced both my heaters and 15 minutes later I gave him $1064. It felt odd spending so much money for 15 minutes but it was the middle of December. I called them back to service my heaters 2 weeks ago. The serviceman Vinnie was extremely unprofessional, wanted to replace igniters on both heaters because they were old (even though they were working) and said a part needed to be replaced. All in all the cost was going tone $2200. When I did not sign up, their office manager Joe said he would charge $1800 and he would order the part right away. Vinnie said he would come out over the weekend and replace it. I was getting pretty fed up with Vinnie and wanted him out of my house. I told him to finish the servicing and I would think about it. He then walked around my kitchen and talked about my kitchen appliances and would not leave. I then called Bachmann HVAC in Jenkintown. They said the igniters did not have to be replaced and the part which Fahrenheit wanted to replace would only cost $500. When I showed him the bill from Fahrenheit from last year for the $664 switch he said that only cost $20. I am planning to report them to consumer protection services. If I was not so busy I would even take them to court. And I may just do that. RG read more

This company is a joke. I was going to use Fahrenheit for a dryer vent inspection after they left a flyer on my door. The morning of my appointment, I called to confirm what time they would be coming and they told me that my appointment was actually the next week. That next week I again called to confirm the time, and they told me again that the appointment was actually the next week. Based on the reviews here, I think it's better that they never showed up and I'll be going with another company for the inspection. read more

I don't know how I missed all these terrible reviews before I purchased my heating and air-conditioning unit about seven months ago. I paid in full upon installation and after a week I realized that they had not even installed the condenser pump that I paid for. Here we are seven months later still waiting. We called them immediately upon discovering the oversight and were informed that they would call us back in one week to schedule. No apology. We could deal with that if they actually ever called. We finally have an appointment today between 9 and 11 AM. It is now 2 o'clock and still no one here. I called and spoke to Matt on the phone to ask him the status he was completely unapologetic and rude he told us they would call one hour before they arrived. I reminded him that they had told me the 9 to 11 timeframe and he said they always tell you that they will call an hour before and that is just a rough estimate. I'll say! When I wanted to discuss this with him further he hung up on me. What an unprofessional, rude company. I'm not sure if Matt is an owner, but he is definitely someone representing the company poorly. I do not leave negative reviews eagerly. As a matter of fact, I will not post this until I cool down for 24 hours. So if you're reading this, you know for sure they have done nothing to try to remedy the problem. I'm not accustomed to being hung up on by someone I am giving my hard-earned money to. There were so many other companies out there I would not use this one again and I would recommend that you not use them too. **it's now 2 o'clock and I just call the company again. They told me that the driver coincidentally had a flat tire and will be here shortly. Once again if that was true, shouldn't they have called me to let me know? Having a hard time believing! Ok...so he finally arrived. He was scheduled to do an annual cleaning. Remember that is was only seven months old and we had called them to install the condenser pump that we had paid for. Fortunately, he did have one in the car and installed it. Finished up around 4:30 PM. Still waiting for a call back from the manager... Bottom line... Don't is this company! read more

It was a hot day, Saturday 07/05/2014, in Philadelphia. AC wasn't working. We have PGW Parts and Labor Plan, but they would not be able to come until Monday 07/07/2014. I'm 82 years old, my partner is a diabetic with a heart condition. So we needed help now. Called Fahrenheit. Representative came Sunday, 07/06/2014. Great? Not so great! Representative was not interested in getting our AC working.. He told us he could install a new unit for just $3600. We don't have that kind of money, so we paid the $85.32 for his house call. PGW Parts and Labor technician came on Monday, 07/07/2014, made a few adjustments and was on his way in 30 minutes. AC has been working just fine since then. Would I ever call Fahrenheit again? NO, NO and NO!! read more

DO NOT USE THIS COMPANY!! I have never dealt with a company like this in my life. First, their work is horrendous. They cut corners on installing an HVAC unit, wired our thermostat wrong, didn't remove old parts, emergency heat was running AT ALL TIMES (even with the AC), and then misdiagnosed the problem when trying to fix it. They stood by their terrible work by saying the things we asked for weren't in the contract. The customer service man and the manager both hung up the phone on me. They were offensive and repulsive. We had a different company come fix their problems - and they couldn't believe the sloppy wiring job that was done. They had never seen anything like it. Their work is of the POOREST QUALITY and their customer service is nothing short of REPULSIVE. read more

I wish I had read these before I got involved with this company. My heating unit broke on a Sunday 2/7/15-and I could not get a call back from my regular company so I googled and found this company. They came out right away and I thought it was a good fit since they were local. It was freezing so I didn't have time to search prices. I purchased a unit and their package came to 8400.00... they removed the old unit and installed a Williamson-the unit shot water out in my basement within an hour of the technician installing and leaving, he came back 2 hours later and said it was fixed, the next day there was another problem/ they sent a different technician. It worked ok for 5 days, I went away for the weekend, when I returned on Sunday (2 days later) the house was freezing, the unit off. They sent a different technician-the next day. He got it working but 3 radiators are cold. He couldn't figure out why. Today is Tuesday-the service manager said someone would call or be here first thing. It is now almost 11 AM-I've been waiting since 7-I finally called them at 9-their technicians are busy with other calls. The company manager said he was more annoyed than me because he was losing money! I guess I wasn't a priority since they already have my money, which was several thousand over what seems to be the going rate. (The staff has been nice and I haven't found them unprofessional, although the owner Joe did give me a bit of a lecture about light switches and the receptionist was a bit rude to me the first time I called.) They finally fixed it! read more

last year i had a problem with the heat, these guys came and fixed the heat and got 1000$, which it wasn't fixed and he gave me 2 years warranty and a free service in spring, when we wanted to use the air condition it didn't work, he came and said it doesn't have any Freon, and he said there is no warranty you have to pay again. he said i can change the whole thing for 7500$, which the same thing costs 6500$ in some other place. read more

In January of this year suddenly needed a new heating unit for the main floor of my home. My husband called Horizon but they were busy so could not get out for approx. 2 days. We ended up with Fahrenheit! My bill totaled $3,180 ( sounded close to fair at that time). Well it is now March....so 2 months later and NO heat! Tech who is a very nice young man came out and discovered the computer board is bad. So here we are again with no use of the heater because they have to search for the part! Expressed being unhappy with the Manager Matt who all but said they will fix it so what more do I want. I am taking them off of my list of options for future business. Wait here is the best part...just over about a week ago they gave my husband and I a load of mess because we did not agree to let them come out and do a check up on our AC units! Even used scare tactics on us that if our AC coil leaks onto the new furnace it will void out the warranty. So you want to take more money from us and yet what I did pay you for does not work past a little over 2 months. Wait until the cow jumps over the moon. I will be contacting the BBB as well as the news channel consumer reports. If the manager Matt was not such a &*#$&€%* then that would have helped. There is more to the story how they tried to overprice but my husband caught them...just too much to type. read more