Lemon and Andrew are incredibly responsive and genuinely care about solving the problem--not just…read moremaking a sale. Rather than simply charging me for the maintenance service I originally requested, they took the time to ask questions, diagnose the actual issue, and repair my unit. They were quick, efficient, and transparent throughout the entire process. They walked me through everything they were doing and helped me understand what was actually needed so I wouldn't have to replace my entire unit unnecessarily. That kind of honesty and service is hard to find, especially during this crazy heat! They are officially my new go-to HVAC guys, and I've already recommended them to several people in my neighborhood. Value, service, quality--5 stars all around. If you're worried about your AC or need help keeping your unit running in this heat, I highly recommend Blue Mechanical. They won't just take your money because of the service you think you need--they'll actually diagnose the problem and tell you what needs to be done before a small issue turns into a much bigger (and more expensive) one. I haven't had any issues since their repair.

I am sharing my experience with Blue Mechanical regarding my AC installation and the issues that…read morefollowed. I originally had my AC unit installed by Lemuel, who I found to be a very kind, professional, and honest worker. At the time of installation, I had a positive impression of Blue Mechanical based on my interactions with him. Unfortunately, I later learned through my HOA that the AC unit had been installed on the top-floor balcony without the required HOA authorization or approval. Once I received notice from my HOA, I immediately reached out to Blue Mechanical to address the situation. I was informed that Lemuel's son, Andrew, would be taking over my property's AC project and handling the relocation of the unit to the ground level. The relocation process became extremely frustrating. Andrew provided a very high estimate for moving the AC unit, and after multiple discussions and going back and forth, we eventually agreed to a payment plan split into three installments. However, throughout the process, Andrew repeatedly contacted me asking if I could make payments earlier than the agreed-upon schedule. During the final installment, the work was still not completed. Andrew requested that I make the final payment and stated that he would return sometime the following week to finish the remaining work. I was extremely uncomfortable with making the final payment when the agreed-upon work had not been completed. My HOA was already dealing with a major balcony deck repair project that required significant coordination, approvals, and compliance with HOA requirements. Andrew was aware of the challenges involved and the difficulty of getting the balcony repairs approved, yet Blue Mechanical failed to obtain the necessary HOA authorization before the original installation and later failed to obtain the proper permits for relocating the AC unit to the ground floor. This included electrical rewiring, which requires permitting. After these issues, Andrew then provided an additional quote of $1,500 for obtaining the required permit. This added even more frustration to an already disappointing situation. The need for proper permits and approvals should have been identified and handled from the beginning, rather than becoming an additional unexpected cost after the work was already underway. What should have been a straightforward AC installation and relocation turned into a stressful process involving unexpected expenses, unfinished work, lack of proper approvals, and additional delays. While I initially had a positive experience with Lemuel, the overall handling of this project by Blue Mechanical has left me extremely dissatisfied. I strongly recommend that anyone considering using Blue Mechanical confirm in writing that all required HOA approvals, permits, and inspections are obtained before any work begins. This experience has shown the importance of making sure all proper procedures are followed from the start. Due to the ongoing issues, lack of proper approvals, incomplete work, and uncertainty regarding responsibility for obtaining the required permits, I was left with no choice but to seek legal guidance to better understand my rights and determine the appropriate steps to resolve the matter. It was extremely disappointing and frustrating to have to spend additional time and resources seeking outside advice for an issue that should have been properly addressed and handled from the beginning.

Really great experience with this HVAC Crew ! Our AC system was not working as well as it used to,…read moreand the team came out in a week to check out the unit. They were able to check out the unit, diagnose it, and fix it, all in the same day and within 30min too! Just a bit of sealant and injection, and we were good to go. Very friendly service, and the total came in below what I was quoted, which is always a pleasant surprise. They will no doubt be my 1st choice the next time I need their services.

Awesome job by these guys today. Fan stopped working on my central HVAC late yesterday. Called them…read moreAM and they were here in 1 hour. Quickly diagnosed and fixed in 45 mins. All's well and COOL now !!! Professional , courteous, clean. Clear and concise estimate, followed by reasonable parts replacement cost. Thanks Rick! https://www.westernpros.com/ 562-809-9122

Our AC was leaking so my husband and I called a couple of local heating and air places to see what…read morewas going on. Western responded right away and said they could swing by the next day, but then showed up an hour later since they were in the area. They charge a $95 diagnostic fee which would go towards the service if we went with them. Frank was our technician and said there was a leak in our pan, but because our unit was so "old" ( he couldn't pinpoint the year) he suggested to change the entire unit. He promised a quote on fixing and replacing by the evening or next day. This took about 15 minutes and we cut him the check for the diagnostic.. it's been 3 weeks and we never got a quote. Took our $95 for service, cashed it and ran. We did go with another company and replaced our AC- but don't waste your money or time on a company that doesn't have the decency to follow up.. and for whatever reason knew they couldn't take another job. Just cashing in diagnostic fee and not really up to work.

Subject: Tanner, Johnny, Javier, and Juan Carlos were all exceptional!…read more The Blue Ice Air Conditioning & Heating team, comprised of Tanner, Johnny, Javier and Juan Carlos, diligently worked from early morning until late afternoon to install our new handler and HVAC unit. What could have easily taken two working days or more to complete, the Blue Ice team accomplished in one and all with the utmost professionalism. We couldn't be happier with Blue Ice Air Conditioning & Heating's work and excellent customer service. Thank you, Blue Ice!

Blue Ice serviced an old commercial heating unit. They were communicative, arrived on time, and did…read morea great job. We'll definitely use this company again.

Excellent air conditioning repair in Riverside, CA by this professional commercial A/C contractor…read more I called the AC company on short notice because the air conditioner was not cooling like it should have. They came out super quick, were very friendly and very quickly diagnosed the AC problem. The value provided was above and beyond what I had experienced with HVAC contractors in the past because of their great customer service skills and abilities to work quickly. I've found a great home service provider whom I will also use in the winter time if I need a heating furnace repair in Riverside for my home Highly recommended!

Well where do I start at ? I guess from the beginning my house was built in the 60s so no central…read moreair ever nor could one ever be put in since the attic was too small. I called Drew and asked if he could come out give me a quote/ options since all my life I've only had AC window units. Once he came over he was very professional put everything in simple terms and lots of options. Right there and then I knew he was the right guy for the job. We ended up doing 2 mini splits that were 2 tons which I've never regretted better more then less with AC unit specially in SoCal! I highly recommend drew and his team!! The prices are reasonable and he doesn't try to add on extra things that you don't need or up sell you! Hands down best decision I've ever made and I'm willing to bet you won't regret his services!

Peter was able to diagnose issue with my air conditioner, and now it's fixed! Highly recommend!read more

My A/C stopped blowing cold. On a recomendation of a friend who works in the A/C supply buisness I…read morecalled Jeff. He really knows what he is doing. I highly recomend him.

Wilkinson Heating & Air has been providing service for our mini-split A/C system for many years…read more They have continuously provided excellent customer service. Jeff & his employees are professional, prompt, and respectful of our home (e.g wear booties while working on carpet). They send a text 30-60 minutes prior to their arrival time. Their prices are competitive. I highly recommend them for any heating or air conditioning projects or servicing.