I could have done better myself with a rented rug doctor. Technician was polite and admins were easy to schedule with, but job was poorly done and honestly seemed unfinished. I went back over several areas with my small-job bissell and was able to get stains up myself -- not sure what I paid for. read more

Fairest Cleaning restoration did an amazing job, My carpet looks like the first day that I Moved in couldn't ask for anything better they did a great job they were fast if you need someone to clean your carpet they are the one read more

Fairest Cleaning & Restoration - This is my bedroom carpet they did an amazing job - Refinishing Services Near Me - Folsom, California

Great work done by Bill today. As someone that works from home, I needed help with my carpet! read more

Fairest Cleaning & Restoration - Incredible work by Bill today! Thanks @Fairest Cleaning and Restoration !! - Refinishing Services Near Me - Folsom, California

The company did a great job! I'll see how it smells through the coming weeks but so far so good. Their tech guy and the owner who helped are both awesome! Why the three stars...... Communication for this was awful. First off I tried to contact them a couple weeks ago for a quote. I listened to the super super super long VM and finally texted the number that was mentioned to text on the VM. 2 days went by and no one responded (over business days) so I called back and spoke to a really nice person on April 8th. She sent me a quote. We then closed on the property and I called back to schedule it the day after Easter. The lady I spoke to kept telling me she never works that day and seemed super flustered. She was nice, but it was a weird conversation. So we got it booked for yesterday 12-2. I asked if that was a window and she said no be there at 12. I said ok. I asked if there was anything else I should know about it and she said nope! I never got the new invoice. So on Tuesday, 2 days before the appointment, I called and asked for the invoice that was never sent. She realized the other lady misspelled my email address. Then on Wed, they call my work office to see if they could change the time to 10-12. So I called back and asked for them to call my number and to confirm 10-12 would work for me. Then I was told that it is in fact a window. Not that they get there at 10. So I Said, um ok, can they text me an ETA when they are enroute? I don't like at the property and don't want to wait there for 2 hours. She said yes. So we end the conversation. I then get a text confirmation for 1-3! and then a second one from 1-3. I call back super confused. They accidently sent me the wrong time. So then thursday. I get a text at around 9:45. "en route" ok, well, what is the ETA? that was all I wanted to know. so I text back. What is the ETA? No one responds. So I finish what I'm doing and get to the property about 10:25. I call the company to see if they have an ETA and she said no! So no one had read my text back. Fortunately they were arriving right about that time. But, is it really that hard to put an ETA in? We all have things to be doing, and it would be better, more professional communication to give a timeframe when enroute. And I didn't know I would need to be available the next day to let them come back and get their equipment?! No one told me it was a 24 hour thing. I'm a Realtor. What If I did this as a gift to my clients, and they were moving in the next day?! This information was provided to me last minute. Same thing happened today to pick the equipment up. "En route" ok Well what is the ETA? Uhg. Better communication about expectations on my side and ETA's would have absolutely made this a 5 star experience. read more

John was fantastic very thorough and personable we love our carpets and our place smells fabulous! We will be calling fairest cleaning again and asking for John plus telling all our friends read more

No Show--After confirming our appointment the day before, and waiting a better part of the day for their arrival to clean our carpets, THEY NEVER SHOWED UP! When we phoned them to find out why, we were told by their answering service that no one was available to address the problem. I later got a call back saying they were experiencing "technical difficulties", so even though they called the day before to confirm, we were not on the schedule for that day. Wasted our whole day. Very frustrating. We will never use this company again. read more

I saw Fairest Cleaning & Restoration on Facebook. There were a lot of positive reviews. It was easy to make an appointment. They gave me a two hour window of between 11-1. Bill arrived at 12:10. He was very polite and professional. He also wore a mask and gloves. My carpet looks great and smells clean and refreshed. read more

The FC&R employee, Billy, has just left. Again, he has done a perfect job cleaning my sectional and carpet. I have never been disappointed by the work this company has done for me. Billy was on time, always respectful of my property and he has earned a 5 star rating!! This a great birthday present I gave myself today:-) read more

I will say that I called last week to schedule an appointment for 11/5 from 8-10am. I was at home waiting around 8:40 and thought "let me call to confirm an appt." luckily I called because they had no record of me having an appt that day. Heather took swift action and got me an appt that same day at 11am and it was done by noon. The gentlemen did a great job for my move out and he was very friendly. Paying is a breeze online through his tablet and I was emailed a receipt instantly. Due to Heather's error she gave me a great discount. I would recommend them but I would call to confirm your appt a few days prior haha. Thanks! read more

Billy has been cleaning my carpets for years, He does awesome work, and I just can not imagine letting anyone else clean my carpets. He is so highly recommended. If your looking for a good carpet cleaner. he is your man. VERY highly recommended read more

I needed to have the carpet cleaned at my office. They had the cheapest coupon that I saw. Two rooms and a hallway for $59.99. There were some stains that I tried to remove with Resolve Carpet Cleaner on my own that would not come out. But they got all of them out with no problems. They were on time, in uniform with a company van and very professional. I strongly recommend them if you need a carpet cleaning company. read more

I wasn't sure if i needed to replace my carpets - they seemed too dirty to be saved. Pet stains, kid stains, wear and tear. Looked into replacement costs and decided to try cleaning before replacement. Looked at Yelp reviews of local carpet cleaners and decided to call Fairest of All. I was very, very impressed! From customer service to price to professionalism of technician. The job was fast, price was as promised, results were amazing! Very, very satisfied! Would definately use Fairest of all again. read more

We have been using Fairest of All for carpet cleaning for many years and I wouldn't consider using anyone else. They have always been timely, professional and our carpets always look great. They have been successful with stubborn stains and have done a marvelous job with carpet repair where puppies have once thought it was fun to go to town. So glad the puppy stage is behind us! So, why oh why did I wait so long to call them to clean our tile floors? Thinking that I would someday tackle the dreaded job on my own just wasn't happening. I couldn't be more pleased with the work that Dave did on not only our tile floors, but, we had him do my in-laws next door as well. He showed up on time and got right to work. I. After he finished his work I could not believe how the tile in both houses looked like it did when it was new. Dave really takes pride in his work and does a great job. Do NOT hesitate to call. Strongly recommended!!! Excellent Job! read more

My son needed professional help to remove animal smells from his house to help it sell. He found this company responded quickly. After the first treatment the odor was not 100% gone so without question they returned as promised and eliminated the remaining odor. read more

I was super happy with these guys. They had a clear cut ad in the yellow pages that led me to them - said all the right things. My carpets sucked and needed a PRO and I was willing to pay a little more for having it done right. I am not saying they are over priced, but they are fairly priced - not bargain basement. But you get what you pay for, right? So they rapidly answered my call and my questions. They rapidly sent out an estimator. They didn't upsell or harrass. They just looked and said what it would cost for real. The were efficient. The workman they sent was experienced, professional, friendly, efficient and got a great job done on some really worn down nap that had beaten in dirt and had not been cleaned in over a year. It looks great. Wizardry. Yes... I do recommend them. read more

I had all the carpets in my house cleaned, and they did a good job, but the wood laminate hallway seems to be permanently damaged. It looks like the guy doing the cleaning ran the machine across the hard floor as he moved from room to room. I have had the floor mopped twice, but the cloudy swirls remain. I have had two hostile conversations with the office person there. She seems determined to imply that I am in the wrong, while fobbing me off with a story about needing to speak with the owner of the company before she can send someone over to take a look at the floor. That's all I'm asking for. That and a solution for the problem. Why is it so hard to get anyone over here? read more

This was the first time we have ever used them and the experience was exceptional! My carpets look brand new and the tough stains are finally out!! When it came to our couch, Yemi the owner called their specialists to get further suggestions on how best to clean and care for it and in the best interest of our very nice couch rescheduled so he could use the proper cleaning agents !!! We so appreciate the honesty and most importantly the humility of Yemi to make sure all was handled with premium care!!! Thank you!!! read more

I went to Fairest because the Property Manager at the house I was renting recommended them for our move-out cleaning. Well, since we had only a month or so prior had half of the carpets cleaned, we asked them to only clean the other half. Well, to my utter surprise, these folks went and spoke with my Property Manager and came back to me stating they would be cleaning all the carpets in the home but they would only bill me up to a certain maximum dollar amount. Pardon me??? Have we ever heard of collusion? Yes, well if this isn't it, I don't know what is. At one point I was even told "I'm going to do what [your property manager] requests because he provides me with more business and I am loyal to my clients." Does that make any sense? Well, it made sense to me!! So much so that I immediately called another cleaner and had the job done perfectly well for cheaper than Fairest of All had quoted. No Thank You! read more

I had Fairest of All to my home to clean custom made curtains that are very tall. The quality and care that would be taken with the job was very important to me. They did a great job. Scheduling was easy, they were on time and did a quality job cleaning. read more

Bill is amazing in his ability to get rid of stains and clean. For some strange reason, my husband keeps falling asleep with coffee in hand. I am so excited, I can't stand it. Other companies don't show up and I don't trust them either. Ask for Bill. The wet carpets dry so much faster with Fairest Cleaning too. I've had other companies that left me with wet carpets for days. It was ridiculous.I'm writing this now, because I just had my carpets done. I wouldn't want to recommend him if I hadn't, you might take my place. read more

Super customer service, excellent attention to detail. Chris went above and beyond. Very affordable prices for carpet stretching and treatment to prevent mold and mildew. Highly recommend. read more

I was really impressed with these guys. From making the appointment, to the actual carpet cleaning, everyone was very professional. Friendly staff and reasonable prices. Make sure to check their website for coupons and specials. read more

I think long and hard before giving any company 5 stars and although I have used Fairest of All since October of last year through my work. I can honestly say that I they do a terrific job. They have friendly and knowledgeable gals who answer the phone and their techs are top notch. I feel they are very reasonable. I wouldn't hesitate to recommended them for any job you have--large or small! read more

They did their job to the best of their ability. The woman setting up the appt was really great. She made me feel like I was a valued customer. The service good, nothing special. I had some pretty bad stains that i knew weren't coming out going into it. Reasonable rates. The guy doing the job was really nice but he smelled like cigarettes and that felt unprofessional to me. read more

We tried using a "well known" big company but the prices were ridiculous. We have also had an acquaintance do our carpet cleaning (he has his own business) but weren't happy with the job he did in the past. I always get the coupon in the Valpak for Fairest of All and we decided to try them since our carpet was due for a cleaning. Making an appointment was easy. The woman I spoke with was friendly and took notes to have the technician call me when they were on their way. The technician called 15 minutes before he showed up and was right on time. The time frame given was between 1130 and 130(the tech showed at 1215). Chris was the technician and he was friendly and professional. I showed him where I wanted cleaned and he got right to work. He was cool to chat with while he pre treated my carpets and explained what he was doing. He gave me some information about the carpet and what not-mostly general information and answering questions I had. He finished in less than an hour (600 sq feet) including the "teflon" spray. He was quick but thorough. I was also happy he got out a few spots we had. The test will be if my husband likes the carpet as much as I do and see how it holds up in a month. (if any spots come back). So far, I am really impressed and happy with the service. I would recommend them and will most likely use them for our annual carpet cleaning. -updated 2 April- No spots that we had came back and one of the children dripped some strawberry juice on the carpet and it came right out. read more

I chose this company because its local and a small business owner. When I called, I talked toTammy who was knowledgeable and friendly. Andrew, came out on time and did an excellent job. Friendly and polite, he did two rooms and a sofa in an hour and a half. I recommend this company and will have them back. read more

We have been using Fairest of All for many years. They are friendly, honest, knowledgeable and do a great job. If there is ever a problem they are happy to do what they can to correct it if you give them the opportunity. They truly do want lifetime customers and their excellent customer service from the Owners to the girls in the office to the technicians prove that. They are also willing to come out and give an assessment and estimate if you have very problematic carpet. Give them a call. I think you'll be satisfied. read more

Had a no show the day before and called FOA the next day. Very friendly lady was able to get me an appt same day. Called ahead of time to let me know Andrew was the Tech was on the way. He cleaned the carpet and treated it with a pet deodorizer. Very happy with the service, will use again! read more

Can't believe Fairest of All got my carpet so clean - looks almost new and the price was right. Rick, the owner, stretched a bubble out of my carpet, no one else could do. Great work! Need to get my sofa cleaned later. Highly recommend and my house smells so fresh and clean. Thanks, Barbara and Tom D, Fair Oaks CA, 10/3/2018. read more

7/19/2013 Fairest of All was recommended to us. They were fantastic, not just doing the job but taking care of special needs. They were easy to work with, even when we had to change the cleaning date because repair work on the house had not been completed when promised. All the employees that I talked to were helpful and had pride in the work they were doing. The price was reasonable. My family will use Fairest of All again when we have a need. read more

Horrible! Customer service was the worst! Left my carpets soaking wet!! Never Ever AGAIN!!

Can't thank Fairest enough!! I have been using Fairest of All for a long time and I am always happy with there work and customer service. I recently moved out of my apartment (which they also cleaned the carpets and did an amazing job) and into a home, upon moving into my home the carpets were not cleaned even though the landlord said they had been cleaned. I told my landlord the carpets are very dirty and need to be re-cleaned but he refused saying I had them cleaned and they looked fine. I called Fairest of All, they came out cleaned my carpets, did an awesome job as always and the carpets looked BETTER then before. Even my landlord said they look a lot nicer. Thank you Fairest of All and staff for taking the stress of me and making my new home look so much nicer and cleaner. Its very rare I do any review's, but I highly recommend Fairest of All for all your carpets needs they do it all, and they have an awesome staff to help you. read more

Rick provided same-day carpet stretching service that was excellent, affordable, and quickly done. I highly recommend his work.

We decided to try Fairest of All after receiving a coupon in the mail and I wanted to give a local company some business. Big mistake! We had an appointment between 9 and 12 on Friday. The receptionist said the guy would call us on his way over. Well that didn't happen. Showed up at 10:30 and was very friendly. Finished by noon. I asked him for some booties which he did not have. We left the house till midnight and did everything he recommended leaving fans on and heater etc. our carpets were soaked! Saturday we left for about 6 hours came home and they were still wet. Not only were they wet the smell of the cleaner was so strong in a few of the rooms. I used several other companies in the past and have never experienced this. We finally were able to move stuff back on the carpets on Sunday around 9:00 pm, My carpets were not even that dirty. What a waste of money!!! A week later I can still smell the cleaning solution in my living room! read more

I called this business because of a coupon that they had in the ValuePak. $135 for a Whole House (fine print 800 sq feet of carpet). Before I got off the phone, the estimate for cleaning my carpet was over $300--two story home with stairs, with baths, entry, hallways kitchen and dining areas not carpeted. I'm calling the next one on the list as it is easier to know you have a firmer estimate when it is a by room estimate. read more

From making the appt to the carpet cleaning, people were nice. The carpets were six months old, but had some stains due to subsequent work in the house. When the technician was cleaning the carpet, he used the tip of his boot to scrub at the stains. The stains are still present. When I called to complain and spoke with the owner Toni, her response was, "What's wrong with using his boot?" We will be using a different service to deal with the outstanding issue of the stains. On their website, the following appears: THE MOST THOROUGH, HEALTHIEST CLEANEST CARPET EVER, OR IT'S FREE! Apparently, they also don't honor their marketing commitment. read more

This was my first experience with this company and it was truly a pleasant one! Scheduling was easy and I got an appointment within two days of my call. Bill arrive at the scheduled time, surveyed the areas to be cleaned and immediately got to work! My carpets aren't new and had a fair amount of food, pet and traffic stains. Couldn't believe the results! Will definitely use this company again and highly recommend them! read more

I have used Fairest of All Carpet cleaning for years, not only for shampooing my carpets but also for installing flooring. They are outstanding in customer service, I highly recommend them! read more

I have used this company several times in the past, and was very satisfied. Apparently, however, they had a falling out with the guy who has cleaned my carpets before. The guy they sent out this time (August 2009) was terrible. He was here a total of, maybe, 15 minutes, and not only did an inadequate job, but left puddles of water on the flooring (lino and wood) that was adjacent to the carpeting. I slipped and fell in one of the puddles! I called to complain and was told they were going to send out the same person! I waited until the owner was back in town, but she was not able to talk to me. She has still not called back - over a week ago. Very dissatisfied. Cannot recommend them any more. What a disappointment. read more

Needed quick service, and they got me in 2 days after I called. On the phone the scheduler guesstimated square ft of our carpet, and when the tech arrived he double checked that and went over the amended pricing with me in advance of the work. I asked to have some rugs done and he was glad to add them too. My tech was Bill, he was very polite and thorough, and did great work! I asked him to make sure certain doors stayed shut to keep the pets contained, and he was great about it. He pretreated the carpet before extracting it, and it looked great after. The equipment and truck seemed clean and new. I'm a person who's willing to pay a bit more for the best, and that's what I got. Thanks Bill! read more