Beware of bait and switch tactics working with Miguel and Paulina. I was quoted an out-the-door price on a 2026 Traverse. I agreed to the deal, and at their request I sent over all of my personal information in advance, including my ID, Social Security Number, and address. The next day, shortly before my scheduled appointment to pick up the car, they emailed to say they had great news and had added an additional discount off MSRP. Attached were the invoice and financing paperwork. What they clearly expected me not to notice was that the total price had actually gone up by about $3,000. When I questioned it, I was told that "the car we quoted you on yesterday no longer exists." The whole experience felt like exactly the kind of bait and switch people try to avoid when buying a car, and I will not be doing business with this dealership again. Added text screenshots of them confirming the price and then telling me the car doesn't exist when I ask why the price changed. Texts are less than 24 hours apart. read more

Fairfield Chevrolet - Car Dealers Near Me - Fairfield, California

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I took my car to Fairfield Chevrolet for a full inspection and basic services like oil change, brake fluid service, and transmission service. I emphasized that the inspection was the most important part, since I drive less than 5,000 miles a year. They told me everything was mechanically fine. A few months later, I took the car to Cadillac Vallejo for preventive maintenance and was told it needed over $11,000 in repairs including: a left engine mount, a left upper suspension control arm, alignment, a leaking engine oil pan gasket, and a differential actuator and some other issues. I verified all of this with an independent shop. When I asked Fairfield about it, their response was that they don't work on cars older than 5 years, even though I was literally just in their shop months prior. This level of negligence is unbelievable. Their "inspection" was worthless and could have cost me the car. I don't even know if they did the work I requested, Fairfield Chevrolet should be avoided at all costs. Honestly, I wouldn't be surprised if they shut down soon. If they have a problem with this review, contact me and I'll have my attorney respond, yes everything is documented! read more

Beware!!! Had my front shocks replaced here at the Fairfield Chevy Service dept 4 months ago. Happened to look under my car and noticed the whole undercarriage cover was not installed. Went to the dealership and it was there. No one cared to call me to tell me they forgot to install this 3 by 4 foot panel. Why does a paying customer have to notice this was missing and find out where it is? I paid top dollar for shitty maintenance. All the manager said was "These things happen sometimes" WHAT! If you're able to, do the maintenance yourself or go elsewhere. ZERO STARS if I could read more

Don't recommend this place has been nothing but a hassle since I bought my truck it was in the shop for 31 days and it went back in the shop in vacaville for a short time for a part that wasn't installed correctly and now its been nothing but a hassle the truck is fine but trying to get the current tags for it and then getting bills from fastrak from when it was in there possession is ridiculous read more

Do not come here for service. They fucked my car up and then tried to act like they did nothing wrong. I took my car for an oil change after I got it back now it's not driving properly. Even when my husband drove it he noticed that something was wrong. When I called, Antonio told me to bring it in the next morning For them to check it out. So after my 14 hour shift at work I got to the dealership just for them to tell me that all they did was an oil change and they didn't mess my car up. And that they'll check it to see what's wrong with it, but I have to pay for it. Something told me not to bring my car here before I did, but it was the closest dealership. I should've just went to GMC in Vacaville like I always have (Which is where I'm gonna take it now for them to fix what Chevrolet messed up). My car is a Cadillac Escalade. These are not cheap vehicles and now I have to figure out what they did and hope it doesn't cost an arm and a leg to fix. read more

This dealership will not stop sending me text messages and emails from their employees trying to sell me a car, even though I have clearly asked them to stop doing so. I reached out once with interest about one of their cars, but quickly decided not to follow-through with checking out the car in person after reading other Yelp reviews. I continued getting text messages from new salespeople even after responding with the word STOP as requested. They just went around this by texting from different numbers, I guess. They also continue to send me emails from different salespeople. As soon as I block one email, they just reach out from another email. I interacted with several dealerships in the process of finding my car, and no one else has consistently ignored my requests to stop reaching out like Fairfield Chevrolet. Just one more reason to be glad I never did business with this place. read more

This dealership sells lemons. Got a used vehicle 3 1/2 years ago. Drove the vehicle for one week & the check engine light came on. On top of the starter going out after one week read more

We purchased a truck from your dealership about six months ago and traded in our previous vehicle. We even made an additional trip (over an hour each way) to bring the pink slip as requested. Since then, I have been receiving repeated letters from the DMV stating that the vehicle is still in our name. They are now referencing our insurance, which is very concerning. I've left three messages with your DMV administrator and have not received a return call. We went out of our way to complete everything on our end quickly -- now we need you to do the same. Please confirm immediately that the title has been transferred out of our names, and provide proof from the DMV once completed. Thank you, Derek and Sheila Mustra read more

I'm currently in the process of purchasing a 2025 Chevy Equinox EV and plan to buy through Fairfield due to their excellent pricing. Working with Zachery has been a great experience -- he's consistently kept me updated, communicated clearly, and made sure I was in the loop regarding the latest deals. read more

What a joke, my tech bought a 2005 corvette with 50,000 miles we noticed the radiator had a leak but has a warranty. Bought car at porche dealer out of town. They said warranty threw all Chevy. Dropped car off first thing Saturday am then got the call Monday they don't work on cars 2013 and older ??? What ??? If this is the policy should have told us so could have taken it to Rio vista Chevy.also noticed they don't have mechanics on Saturdays just lube techs but somebody drove the car 24 miles why drive so far when it has a coolant leak ????? Just go to Chevy of Rio vista they will actually accept your warranty and fix the vehicle ! read more

Don't come there. Please check around: Everything more expensive than in other places. Important: interest rate, it's very different. Never believe them. Go to different place and comepare. read more

By far the best car buying experience I've ever had! This would be my 6th car from a dealership. Levi and Sech, we're the most straightforward, polite, respectful, and patient people I've ever had the opportunity to buy a car from! I shopped at 5 different dealerships prior to coming here. There was no need for any back and forth haggling as they had straightforward pricing and never tried shoving extras down my throat. I initially left their dealership when another dealership offered me a better deal, which they did not honor once I arrived. I came back to Levi and Sech, who honored the deal they offered me before I left. If you are looking for straightforward pricing and great people who happen to be salesmen, come to Fairfield Chevrolet! Avoid Vacaville Chevy and GMC! read more

I was looking for a used car for my daughter. I was skeptic that I might end up with a car with so much money for the maintenance. I got a car from this dealer and Samuel the agent gave me a good deal which is right for my budget. Sam is an understanding sales agent, everything will be taken cared of. The car is well maintained and I feel safe for my daughter wherever she drives it. Thanks FF Chevrolet and the staff who fixed everything. read more

Going through a major repair can be very stressful and frustrating, jay and Sophia went out of their way to be accommodating and honest, very happy with my experience. Although I hope I don't have to see them anytime soon, I feel comfortable taking my truck there again based solely on their customer service read more

I want to give big kudos to Sophia for letting me know I had GM points I could apply to my service bill. She went out of her way to help me save money. She provided exemplary service! Thank you Sophia. read more

Recently I purchased a Chevrolet vehicle at another dealership. I asked for them to check it out the vehicle to make sure its all good. I made an appointment showed up. The lady told me they would need to do a diagnostic which will cost $250. I said cool. I'm going to pay with affirm. Then she called someone to come in. I guess he was a mechanic. He tells me he can't tell me if the car is going to mess up in future. So I simply stated I just want to know if the car is good and I didn't buy anything bad. Then he said I can do a state inspection. Now I was getting a weird feeling. In the midst of all this i asked again how do I pay with the affirm. Since they have a sign saying you can pay with affirm. I felt dismissed and since I was paying with affirm they didnt want to help me. Or simply they didn't know what they were doing. FYI if affirm was the issue just be honest. I had cash as back up sometimes I like to pay in different ways. So I called Vacaville Chevrolet no issues. Nicest people. I was told what was wrong with the vehicle. They understood. So Vacaville is only ten minutes away. read more

I had a car picked out. Salesman told me they had the car and then told me it sold. Deceptive assholes.

Misdiagnosed a broken transmission and I was instead advised that engine seized and quote for repair /replacement was over 18k. After having the transmission replaced and other valve work done by an independent repair shop I asked this dealer to reimburse me for the Misdiagnosis to which they said No. I wouldn't trust this dealer with any vehicle service or repairs. Go elsewhere! read more

Didn't look at reviews till after my experience with them. Not surprised of the 2.5 stars, Felt brushed off by service center. Quickly tried to get pushed to parts dept as if they were to busy to assist me. They could be really busy but see why everyone I know goes to Vacaville or even vallejo to do any business with Chevy. I guess that's where I'll be taking my business too. read more

I went to buy a car from Marco . He is such a nice guy. He is also very knowledgeable about the Corvettes. He has a guy with him named Sam who helped sell the car. So let me just tell you, I bought a brand new Corvette 2024. I was super excited about this car. Sam offered to follow me to the gas station and fill it up. As the gas was filling, it started spraying gas all over the car as the pump nozzle was broken and I didn't realize. Obviously, it's a brand new car (I freaking out) and I do not have any rags or anything to wipe it up. This guy Sam offered to take his shirt off to give it to me to wipe the car down. That should tell you a lot about this guy and their service. Who in the world would offer their shirt to wipe up gas off of your new car. Plus I bought the car and was out of there in two hours. They made it super easy. Thanks Sam and Marco! read more

I came from Sacramento to purchase from this dealership and they did not disappoint. A huge thank you to Sech Durmaz and Levi Gonzalez for taking the stress out of car buying. There were some problems with the first car i purchased and they went above and beyond to make sure the situation was taken care of and that I was completely satisfied! Thank you both! read more

Fairfield Chevrolet - Here is the beauty I ended up with and couldn't be happier! - Car Dealers Near Me - Fairfield, California

Potential buyers beware. If you get an online quote, there may be additional charges for add-ons. I was concerned when I got that initial message that suggested that I do not complete the purchase online, now it is clear why. Update: found this in my SPAM folder with the "One True Price" offering "without having to haggle or play any of the games." Others can decide whether quoting a low price, but then adding $1600 in add-ons is "True" and whether this dealership is "playing games." I just want others to be aware of my personal experience. read more

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My car needed service and the people there was just so helpful Aurelio, help me get into a rental that I'm actually considering coming back for. My SUV feels brand new again. THANK YOU FAIRFIELD Chevrolet. Made the right choice coming here read more

Fairfield Chevrolet - 2021 Chevrolet Traverse. - Car Dealers Near Me - Fairfield, California

We had the best experience purchasing our brand new 2022 Tahoe Z71. A big Thank you to our salesperson Sayed Shukrullah who was amazing, patient & understanding. He made the process so easy for us. Our finance manager Naveeda Khoram who was super sweet, also made our experience amazing. Thank you both for the excellent service. Highly recommend Fairfield Chevrolet! read more

Fairfield Chevrolet - Car Dealers Near Me - Fairfield, California

I set up an appointment to have my EV checked out due to some problems while traveling. Day of my appointment, I called their office and gave them my details because I was running about 20 min late, they said no problem. I pulled into the service bay. A CSR walked past me and sat down at his desk and didn't say anything to me. I gathered up all my personal stuff and walked in. THEN one of the three CSRs tell me that the one EV tech is out today, so they would love it if I could leave my car overnight and they would get to it the next day. No offer of a shuttle or loaner car. They had multiple opportunities to communicate to me what was happening and just didn't until the last second. Just get off your butts and go talk to people. My time is valuable too. I'll be going to another dealership for service. Protip: If you keep selling EVs, you need more than one trained technician. read more

Came here to buy my first car, and I was genuinely pleased with the team's straightforwardness and honesty with me! They worked out a great deal for me on a pretty new car, and didn't add any fluff like I was expecting due to my experience at other dealers during my car search. Big shoutout to Sam Gonzales who was extremely helpful and friendly, as well as Jack for coming to pick me up, and Marcos the fleet manager as well! Everyone made it easy on me and I'm super grateful. 10/10 recommend coming to buy from Fairfield Chevrolet! read more

Skip this shady dealership. They will stop returning your calls, they won't pay off your trade after several months negatively impacting your credit. These people are con artists in the truest sense of the word. Already in process of filing a claim and obtaining a lawyer for damages caused by their fraudulent inaction. Whoever financed my old car I feel terrible for you the dealer doesn't even own it. The general manager will verbally threaten you over the phone (he wouldn't say any of it to my face) instead of taking accountability for their failure. Just take your business somewhere else, these people don't deserve it. Update acknowledging it is great but when you guys get your heads out of your rear ends and fix the problem that you have caused, or better yet when you return a phone call then we can move forward. Lawyer is drafting up the demand letter as I type this in now for your inaction of paying off my trade read more

Im just a freaking sucker because I love my Chevrolet. Got no choice but to come back here instead of going to Vallejo or Vacaville. I guess over the years they improved a lot, from customer service, parts department, and service department. Finally hired some good people. The service department got renovated and looks very pleasant and comfortable to wait for your car. The staff sounds they're knowledgeable especially the parts person. The last time I was here buying parts the guy didn't even know how to look for it in the computer and don't know how to talk car parts, it felt like the parts guy called in sick and put a car sales person to cover. I liked the change and will be coming here again. Hope they keep these people happy and don't quit. The service coordinator person is knowledgeable and knows what I was talking about even though I didn't. read more

I've debated doing this for a long time because the sales rep, Sher was so pleasant and kind, but this dealership really screwed me over. I took the vehicle off site for an inspection and there was a leak in the timing cover. I told them I wouldn't purchase unless they fixed it. They agreed and the car sat in the bay untouched for around two weeks. I live 1.5 hours away and they did not offer a loaner car, to ship the vehicle out to me when finished, nothing. Every time I called they said it was being looked at as we spoke, only for me to find out later that wasn't the case at all. They 100% did this because they knew my other vehicle was no longer drivable and I could only afford to rent a car for so long. So I eventually had to just go and pick up the vehicle as there was no other option. Within 2 weeks the cars paint cracked during a hard freeze and it turns out, the power windows on the drivers side never worked properly which is the one thing I and the off site mechanic didn't check. The sales rep I worked with, Jessica, was the rudest person. The only saving grace at this place was Sher and also Naveeda, in finance. They were both very sweet. read more

Drove an hour from Lodi with a pre approval from Capital One to see a 2018 Chevrolet Silverado Redline Edition advertised for $37,565. After driving the truck we sat down to make a deal and the sales person Obie was trying to add another $7500 to the truck for the redline edition. After leaving the dealership I contacted my sister who is a attorney and she sent me this. Under California Vehicle Code section 11713.1(e), when car dealers publish advertisements for cars and trucks, and those ads include asking prices, then the dealers are prohibited from selling the advertised vehicles for more than their advertised prices, unless the ads specifically list expiration dates that have passed. Further, Section 260.04(b) of the regulations promulgated by California's Department of Motor Vehicles further mandates that advertised vehicles "must be sold at or below the advertised price irrespective of whether or not the advertised price has been communicated to the purchaser." Therefore, if a car dealer sold you a car or truck for more than the price at which the vehicle was advertised, then the dealer likely violated the law, and it does not matter whether or not you saw the advertisement prior to buying the vehicle. After calling the dealership they switched the price to $44k. Spoke to Red at 11am who said he'll call me back in a few minutes that was 3 hours ago. Still no call. I call again spoke to Armando who hung up the telephone staying he couldn't finance me even though I am pre approved. THEY RAN MY CREDIT WITHOUT MY CONSENT. ILLEGAL. He was discriminating, defaming and made me feel like sh*t. They are bait and switching customers. I'll be writing and sending proof to Chevrolet, Attorney Generals office, Federal Trade Commission and Consumer Financial Protection Bureau. read more

Fairfield Chevrolet - Car Dealers Near Me - Fairfield, California

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I Apologize it's a 2018 GMc Yukon SLT, not a 2019. So I have the worst sounding 2018 Yukon embarrassing

Thief's!! Avoid Fairfield Chevy!! I've been researching the new C8 corvette for almost a year. If you simply google search the C8 corvette you can easily find that most places are now selling their C8 corvettes at MSRP. I came today and decided to give this place a try even with their terrible reviews. Literally ready to spend 6 figures on a corvette but they want to charge "dealer mark ups" due to low inventory!!! Lol PLEASE don't be fooled by thief's!! Low inventory when you have 6 or 7 sitting here that you can't sell because you're ripping people off!! Lol MSRP= Manufacturers suggested retail price. They're basically saying the cars value is this but because you're dumb we're going to mark up the price of the car and charge you more than it's worth! Soooooo many dealers are selling at MSRP right now. Do yourself a favor and drive down the street to another dealer. read more

Local dealers are charging $99 for an oil change this place is charging $171 do not go there go to Vacaville. read more

Fairfield Chevrolet - Car Dealers Near Me - Fairfield, California

I purchased my car 3 months ago from the Vacaville dealership and the next day my check engine light came on. I tried 3x to go to the dealership and had a hell of a time, they wouldn't even look at my car and kept saying i didn't have an appointment when I literally scheduled one in person with that same guy. Anyways I decided to take it to Fairfield Chevy. I am so pleased, I was able to drop my car off and they looked at it and ordered the part it needed. $600 later sadly. Bet it would have been free if Vacaville Chevy didn't take so long and gave me such a hard time. But very happy there is a girl working at the desk, helped me out so much thanks Courtney i think is her name, blonde? read more

If I could leave no stars I would. Had a vehicle at this dealership to have some issues diagnosed and fixed. First time the car was fixed and I picked it up. After a week or so the check engine light came on so I took the car back in. That issue was found and fixed but still would need more work and the they said they wouldn't work on it since the mileage was high. If we are going to pay why would a place say they can't work on it any longer. Only took it here as it is close to home but will never return here for anything and will never refer the Chevy or the Subaru dealer as everyone I've been in contact with at both dealers are very rude. read more

Went in to test drive one of the new C8 corvettes. No one came out to greet us, so we walked into the building where there was one person standing at the door. "Sorry, we don't test allow test drives for corvettes." Come again? That is the last thing you tell a customer ready to pay cash for a car. I'm not even going to say what car I drove up in, but it's a lot more than your best C8, so we'll go back to that dealership where they did their job very well and complete our his and hers. read more

Short Review: Go somewhere else at all costs! ===== Longer Review: I stand by my last/original review, adding to this is the reply they gave to "contact them" to discuss the bad review & situation they've left me in for over 2 years? now. And yes, YOUR STILL EVADING MY INSURANCE COMPANY!!! Your contact number per your reply, is and I quote "no longer in service". Let that show everyone here what sort of place this is. To show sincerity they give dead end phone numbers. Go ahead dial it for yourself and see "707-289-9699". read more

Fairfield Chevrolet - Proof - Car Dealers Near Me - Fairfield, California

Extremely Overpriced! Do yourself a favor go to Vacaville Chevy or if you don't mind driving, Sacramento. An oil change here is 300+. It's half that in Vacaville. read more

Worst experience. I backed out of getting my oil change because I couldn't trust this business. They tried to charge me $135 for an oil change on a 4 cylinder 2012 Chevy Malibu. Ridiculous! When my husband and I pushed back they couldn't give valid explanations. We showed the rep different pricing on their website which they thought we were lying about until we showed them. They said the website pricing we showed was a "coupon" they could give us after much hesitation. That price was $89. They were okay with ripping me off for $135. We no longer trusted this location so we left to do business elsewhere. Grimey dealership that is not to be trusted!! read more

They worked with me to get the truck I wanted into my budget. Sayed was very helpful. read more