Because my dog is quite intense about everything, after I paid, I forget to get my bill and my other dogs meds. I called the next day and without hesitation they had the meds there, I picked them up with no hassle. The visit with my intense dog, Super Cooper the Pooper, went great with the staff. They showed me how they took away his focus to give him some shots and I was amazed how well this visit went. read more

Receptionist not good at there job or sharing pertinent info. They call my wife and I back after ten minutes. Then tell me we had been passed over have to wait two hours. One thing that upset me is they told gentleman behind me the length of the wait for example she told him two hours. Which was more courtesy then we received. After all that was done I asked for receptionist name so she could be accountable for her mistake but of course they refused to share. I guess that was there way trying to shut me down from complaining. read more

brought my husky in due to shoulder pain and what i believed to be a UTI or possible kidney infection. I gave very descriptive details of all events prior. They took her back and gave an X-RAY and said her bladder was too contracted to be able to collect a urine sample, and prescribed her gabapinten and an antibiotic. They never once drew blood or even considered the fact that the pain killer could worsen her kidneys. But "found something that looks like cancer, but you have to spend X amount to send to a specialist?" 2 days after giving my dog said pain meds, her eyes turned grey and she was going down hill faster than before. Yes the price is cheap. But if you actually love your animals the price is not worth it. Not if you want them to live! read more

Went in because my cat had diarrhea they gave her random shots without informing me what they were and what they even do i left the vet even more confused then when i entered and there's no solution to her sickness not any advice from the vet on what to do what so ever read more

Fairmont Pet Hospital used to be a great place. But in the last several years they've just grown cold, and VERY PRICEY. The physical location itself has always been a little rundown and dirty, but I understand because when you run a low cost clinic, you can't be spending a lot on a fancy place. But the place is still rundown and dirty, and they have gotten extremely expensive. And the last couple of times we've been with sick pets, they have tried to up-sale at every turn. We had even moved away from the area, and would drive an hour and a half away, but never again. Too bad they've become this way. read more

Took my foster pup here and they did a great job with her. The front desk took awhile but were nice and once checked in, the wait was about an hour. They called my cell when there was an available vet room and Sam and Yesenia(sp?) were super nice and made the pup feel comfortable with treats. They gave her a muzzle and did an x-ray as well as expressed her booty gland. The pup didn't really like the vets after that but ... would you? Overall, they were helpful and communicative. read more

I took my dog in for UTI and ear infection. I was there for 3 hours & paid $355, the vet was only w/ us for 10 mins. Then came home to that red mark on her lower stomach. Idk what happened when they took her back for X-rays and a urine sample. I won't be going back nor will I refer anyone to this veterinary. read more

Love Fairmont pet hospital they took great care of our boxer babies! We always go to them for anything related to our fur babies. read more

Fairmont Pet Hospital - Took great care of boxer babies - Veterinarians Near Me - Pasadena, Texas

Got a puppy for Christmas and 3 days later he broke his leg. Took him here and the staff and Vet were super nice and took good care of him. When we came back for shots and recheck of his leg everyone remembered my baby and were so excited to see him. I will continue to take my baby here for any needs. read more

Good luck getting them to answer the phone. They screen their calls. For a small office with enough staff you would think they would at least answer the phone! read more

10:15 wellness appointment for vaccines - the 20 min check in should have told me there was a bigger issue, but at 11:45 am I gathered my dog and we left (yet to be seen or the wait acknowledged) as I've decided this is no longer the vet for me. I used to recommend them but after a terrible euthanasia experience with my lab and now this I just can't anymore! read more

I have a 15 year small poodle that have been suffering with a severe skin rash. I have taken him to another Vet in Deer Park that have a great looking new facility. He has been there several times and the cost was very expensive and with very little positive results. I asked on my Facebook page for recommendations and Fairmont Pet Hospital popped right up. So off I went with Kipper to try a new Vet. The facilities are definitely not as impressive but the service and care by the staff and Dr. Ram was impressive. Dr. Ram took his time and performed checks that were never done, he didn't push for anything more than was needed and he took into consideration that Kipper is 15 years old. This Doctor should be awarded a trophy for his professionalism, care and empathy. He also should keep his head held up high for his excellent staff. Goes to show that the adage of not judging a book by it's cover is true. Thank you Dr. Rab!!!! read more

Started coming here because of their great pricing for vaccines, was a little skeptical at first because of their reviews... Gave them the benefit of the doubt and came. First few visits were great. Had no idea why people were leaving awful reviews about their customer service until it happened to me. I put in a chewy prescription Sunday, called Monday to make sure they got it so it would be coming on time with chewy. The staff told me yes and it was approved and sent back already. Called chewy the next day because it still said waiting for approval. Called them again, the staff told me "oh no it hasn't been sent I'll do it now." Next day... still hasn't been sent! Called them again the staff told me I'll call chewy right now to do a verbal prescription approval. My entire chewy prescription process is now delayed and my pets are now completely overdue for their medications. I asked to speak to a manager and Dr. Sambangi took the call. I asked what we could do to resolve this, if I could pickup my prescription there? He tells me sorry all I can do is tell the staff not to guarantee we send the prescriptions again. I explained I was lied to more than once and asked if he was okay with that and all he says is "there is nothing I can do".... Not even allowing me to pickup their much needed prescriptions from them. WOW. okay!!! Won't be coming back and would not recommend. read more

I've been here a handful of times with good experiences. The last time I went, will be my last. 1. I have a 10 mo old Pitbull. You can immediately tell the vets are nervous around the breed. They ask me to hold on to her harness when they come half way into the room & also won't come near her. 2. This was the first time being back at the vet since she got fixed so I could tell she had really bad anxiety being here. She used to have no problem. She also has a weird thing where she does NOT like people walking in through a door. She will not attack but will bark at you if you come into the room. 3.i took her in because she jumped out of my car and scraped her legs and mouth. She barked at the vet when he opened the door. He literally stood at the door. ACROSS THE ROOM & "looked" at her mouth and said "looks like road rash" meanwhile she has a huge gash on her lip. Didn't look at her teeth or anything bc he wouldn't get close to her. She's NEVER bit anyone. It takes someone bending down to her and letting her sniff you & you let her know you're not here to harm her & she will love you. 3. I asked him if she could get her nails trimmed. His assistant came in, asked me to put a muzzle on her and literally DRUG her out of the room. Which she didn't make it very far before I took her back & told her I'll go to petsmart where they actually care and talk to her and make her feel loved and not scared. Btw she lets them cut her nails. Doesn't bark, growl or anything. Because they know how to handle animals with love and care. 4.she got tested for heart worms, they brought in a muzzle & ASKED ME TO PUT A TOWEL OVER HER HEAD?! Like she's not already scared enough?! This whole situation was BEYOND me and so unprofessional on everyone's part. If they would've talked to her and not acted scared around her, she would've loved to let them do whatever they needed. read more

You get what you pay for ! They're nice but very busy . I am not bothered by the staff at all and the front desk is a very nice lady .

DO NOT TAKE YOUR PET HERE!!! I wish I could do negative stars. Unprofessional, unethical and inhumane. The only reason they have customers is bc they are cheap and are connected with an organization. --- The vet "tech" was condescending and was concerned with my dog getting her scrubs dirty. Then when the "doctor" came in she couldn't handle my dog and complained about my dog getting too close to her scrubs. She got up and left. I was left with the doctor to handle my dog getting treatment. The "doctor" couldn't successfully give my dog his oral medication so he gave it to me to in a bag and told me to do it myself at home. My dog was left on the floor shivering in my arms. I called to put a complaint and the receptionist told me the "practicing manager" was too busy and refused to give me her/his name. They treat the animals like "lab rats" and the paying customers like idiots. read more

I was immediately turned off from ever taking my pet to this place when the person answering the phone was extremely rude!

First time going here and the receptionist seemed nice over the phone (a hint that everybody there isn't at fault but some). She was patient and informative to my questions. I went in the next day or 2 for a walk in because the checkup was cheap (now I know why) the Doctor (Indian/Pakistan man) doesn't do his job thoroughly and his extremely rough with the animal. The wait time (in waiting area and operating room) could have been quicker but, I wasn't complaining. My dog is still a puppy and she was stressed due to the high volume of animals she were seeing. There is NO privacy in waiting room, your dog will be exposed to cats, dogs, etc. Anyways, what drew the Line was the money hungry facility and their slow movement towards processing my dogs medication (skin condition that involves infected cyst). My animal is in small pains after doctor triggered this wound (by applying pressure) and even though it's serious, they still haven't gotten around to accepting the medicine. Possibly because I'm using chewy (because it's cheaper there). There is a lot more to add but, just be mindful...quality over quantity any day! read more

We have used this clinic for several pets and strays and they have always been professional, kind, and helpful.

Do not recommend they talk to themselves and put clients over other clients that have been there waiting, the woman like to hang out while we wait for them to be seen, worst service I've ever had in any walk-in vets they made us wait til closing time and even stalled on the vet coming to see our dogs that were in need of medical attention. Do not recommend at all a waste of time.They just brought us in a room to make us stay quiet about being seen late and making us wait til closing time since 1:30 pm, not worth the time or money. read more

Fairmont Pet Hospital - The dogs waiting for hours to be seen by anybody - Veterinarians Near Me - Pasadena, Texas

I DO NOT RECOMMEND! They are affordable most definitely but this visit was my last. I had an appointment for 2:30p & wasn't see til 45+ min later being no one was in the lobby when we entered.... When the Dr. Ravi came he was already scared of my dog before even meeting her.. My dog showed no aggression or anything & he kept asking if my dog is okay & if she will bite which our response was "No she's fine; she isn't going to bite".. I get they have to take safety measures but she showed no aggression is it because she's a pit? Before administering the 1st vaccine my significant other was asked to hold our dogs head, When the Dr. administered the 1st vaccine my dog let out a small growl being she getting poked with a sharp needle... he got startled causing him to stab her & then the Dr. yanked the needle out causing her to bleed my dog didn't even try to bite or nothing she was still. I ask why is she bleeding I've never seen that happened & the VT responded "oh I've seen this plenty of times her skin is just sensitive..." I've taken my other 2 dogs here & have never had this problem with my dog dropping blood out the injection site & my other pups are pits as well I've never had this problem with the other Dr... read more

0 stars if possible. DO NOT take your pets here. They do not care about your pet. They rather get your money. They do a quick visit and disregard whatever your pet needs or any questions you may have. Our cat needed attention. He was going through a lot and we wanted to find the root of the problem to get him better. We kept getting dismissed with flea meds and no answers to any of our questions. We finally went one last time and got diagnosed with kidney failure but didn't bother to say anything more. As a result of their incompetence we no longer have our cat with us. Go somewhere else. Don't ever step foot at this place if you want your pets to live. read more

Just walking up to the front door, there was an animal control truck in the driveway that had a bunch of dogs in there barking, scratching, screeching, and howling. It was very unsettling and terribly sad. While standing in line, I had a very traumatic experience. When I walked in, there were already two people standing in line and no one at the counter, which seems to be the norm for this place. Soon after I walked in, another lady came in, and finally, when the two vet techs came to the desk, we heard this blood-curdling scream. I initially thought maybe a tech got hurt. Then all of a sudden, this lady comes flying out from the restroom (I'm assuming) into the room where the screaming was coming from, and we could clearly see that this dog was struggling and looked to be having a seizure. They kept yelling out that it was dying, and they came out asking the two very unfazed techs at the desk if they were actually licensed and could help. One got up but didn't do anything, but said that situation was an emergency, so they would need to take the dog somewhere else, and the two people said that if they came in and told them what was going on, why didn't they tell them to go straight to an emergency vet? The other tech at the desk sassed off and said that the only reason they were open early was for surgery check-ins. That's fine, but they need to make that clear to customers wanting to be seen and let them know there isn't a doctor there yet. The lady in front of me turned out to be the animal control officer, and after being helped, she brought a dog from the truck in with a leash, which was off-putting because we don't know what diseases these dogs are carrying that you're bringing around our animals, let alone if they have fleas and/or ticks. That tech leaves, and so does the officer. I'm next, so I walk up to the desk, set the soft carrier on the bar, and wait. The tech comes back and doesn't even acknowledge that I'm standing right in front of her. The other tech calls the lady that was behind me to be helped. I wait a few minutes and finally ask if she can help me, and she tells me that she is still helping the animal control officer. Now there's a gentleman in line, so I just cut back in line to be helped by the other tech. Why wouldn't she tell me she would be unable to help me from the start? Finally, I get up to the desk, and the animal control lady brings in this large dog that is COVERED IN FECES, and now the officer has feces all over them. I was standing there in disbelief that everyone was so chill about having a dog, and now a human being covered in feces was just standing mere feet from us and our animals, all while I was trying not to throw up. There is NO way they don't have some sort of back entrance or room where those animals can be brought in and taken care of instead of the small lobby where customers are waiting. UN.REAL. I never felt so guilty for leaving my pet at a clinic before. Needless to say, when we picked up our cat, we made sure to get all of her records and papers because we would be going somewhere else from now on. Staff has zero compassion; they are not kind or caring; in fact, both of my experiences here have been horrible. read more

The wait took a lifetime to get thru but the service was pretty good. once they got to me they finished pretty fast. If you have an aggressive pet I don't recommend you bring them here. The staff is scared and doesn't take time to get to know your pet before they exam them. Had to muzzle my dog just because he growled, at his other vet they sit down with him, bring him food to get my dog to allow them to exam him without a muzzle so he's more comfortable. My other dog was getting his blood tested and they stuck him over 7 times, didn't change the needle till the 5th time they stabbed his littles arms. Took 2 nurses and a doctor to finally get his bloodwork done. He's only 13 poundsThey were cheap though so I guess you get what you pay for. read more

Fairmont Pet Hospital - You can still see the bruises on him ! - Veterinarians Near Me - Pasadena, Texas

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Excellent service!! They took care of my Great Dane. You can tell Dr pennika really cares about the animals! I will definitely be making the trip back if my pets ever need anything else. They have very reasonable pricing for the quality of service they provide. Very happy I came here!! read more

Horrible Experience: I adopted a dog that required her to be spayed to complete the adoption process. The animal shelter the dog was adopted from recommended Fairmont Pet Hospital. I scheduled the surgery and dropped off my dog. When I picked her up after the surgery, I had to ask for discharge papers, instructions and a receipt. The assistant simply was going to give me my dog back without any instruction on how to care for her. About an hour after the surgery, when I got her home, she was showing signs of severe pain. I called the hospital and inquired about pain medication. I went back to Fairmont Pet Hospital to obtain the medication. Upon arrival, the Dr. came out and spoke with me. He stated that my dog was previously spayed. Since she was already scheduled for surgery, he went forward with the surgery to make certain the previous Dr. spayed her properly. This is absolutely absurd. Why in the world would you give an animal anesthesia and perform a surgery that is not needed? If it was for the $122.00, he could have kept the money instead of cutting open my dog. Now she is recovering from the surgery. A surgery she did not need. Be warned, this place is a very high volume clinic which does not appear to care about your pets well being. read more

Dr. Ram deserves a good ten star rating! I have a Westie/Maltese who has been through multiple vets, and I have to say that I was so impressed and so grateful for the recommendations and the extraordinary work of Dr. Ram!! He is absolutely an outstanding veterinarian, and highly recommended if anyone needs any tooth extractions as well! My pup had to have a dental emergency and I really appreciated that he was able to work with his colleagues to fit my appointment in. He was able to share his knowledge regarding the condition of my pup's teeth, provided outstanding recommendations, and he did everything he could to help us and our pup. He really went above and beyond to help us. He was never pushy to do anything additional for my pup, in fact he did such extraordinary work, and really went above and beyond. Now, her mouth doesn't smell, her gums look extraordinary, and I can absolutely highly recommended Dr. Ram. Their prices for even annual shots are absolutely beyond reasonable, I do not think there is another place where you can get more of a fair price, and the staff are absolutely friendly, to the point, and helpful. This is when I say some places just truly deserve a ten star rating, really appreciated all the outstanding Dr. Ram's outstanding recommendations and expertise. Thank you so much!!!! We appreciate you! read more

Horrible unethical services. If you care about your pet you should go somewhere else. Pay a little more if you have to. Our cat went in for emergency surgery for a broken leg. The nurse dropped her from the examination table the very next day. Our cat had to get the remaining leg amputated. She died at home shortly after, same day. We asked to speak to the vet in charge and they refused. Too busy for us. I would give zero stars but I'm required to post at least one star. read more

Dr. Penneka is a life saver. My dog has hip dysplasia and patella luxation. And he fixed it!!. Lots of vet would ask for thousands of dollars to cure the animal but he only want hundreds which is way more affordable to me. He knows his work as he doesn't need xray. Just used his hands to examine my dog and he already knew what her problem is. He is very kind, nice and gentle. The surgery went well and now after 2 months, my dog is already be able to run again. Slowly but surely. The vet itself is nice and clean. The staffs are very knowledgeable and nice. I would definitely suggest friends and families to come here. From now on, this is my family vet!!!! read more

I just want to take a moment to give this place some props. I was going to have to put my cat down because I could not afford the outrageous price other vets were charging for a procedure, they also let me work out a half now half later plan to help save my cat. I am so thankful to the team who went above and beyond to help me. I've also been bringing my other animal babies there for years and have had nothing but great visits! Thank you again! read more

DO NOT GO TO THIS PLACE. Took my dog for a mass removal on the face. They told me it was more than likely benign & did not recommend getting it tested. I proceeded with the testing, which I paid extra for, to be 100% sure. I was told within a week or two I would have the results. It was 10 days when I decided to call and see if we had any update. I was told my dogs mass was in fact cancerous and they had the received the results a few days prior, but did NOT call to let me know. The doctor wasn't the one to give me the results and whoever did was so unprofessional and couldn't answer a single question I had. & when I finally spoke to the doctor, I was told there was nothing we could do. When in fact, there is. My dog will be going to a specialist for radiation and have a perfectly normal life with treatment. Oh & not to mention, after surgery they called me later in the day to let me know they forgot to give me antibiotics for my dog. Not sure how that's something you forget. If you love your animal, DO NOT GO HERE. read more

i do not understand all the negative reviews .. yes you will be waiting over 45 min if you have no appointment / are late for your appointment . with all my appointments I wait no more than 5 minutes to be called to the back since I'm always there on time. yes they are affordable and since it's affordable it's always PACKED. but that's okay. 2nd the vets don't think just about the money. i went for my cat that had a rash and we didn't know if it was ring worm, mites or a something else. if they really wanted to run my bill up they would've told me to get a blood test, mange test, ring worm test and much more.. to tell you the vet was professional looked at the rashes and automatically told me it was ringworm and prescribed medication. once the treatment was finished my cat looked so much better so they are great doctors. I've witnessed clients that won't have money until the next day and they work with the client to get what the pets need asap and work on a payment for the next day. I will always recommend them. read more

I took cardi my 8 year old dog to the vet on April 11 they took a x-ray they showed me on the x-ray that all her organs were great except for that she was constipated and they showed me on the x-ray that she had a blockage of poop and that the only way to clear it and to relieve her pain is to give her enema and to express her anal glands so I said OK I pay for it and they expose her anal glands and they gave her a enema at the vet but the enema caused her to have diarrhea and bleeding out her butt hole and caused her to be in more pain prior to the doctors appointment I took her to her poop was solid and she was not bleeding shit but she was still constipated I took her back to the vet today because I was concerned about the bleeding and they told me that it was my fault that I probably gave her something I should not have and that I am abusing her and that's what's causing her to bleed when That is not true i took her off the street and got her healthy and gave her a home and a new life read more

The staff was very friendly and accommodating. We had an appointment and waited a few minutes before filling it paperwork and checking in but it wasn't too bad. They had a decent size waiting area and after checking in they were able to see us within a couple minutes. The veterinarian was very nice and my cat wasn't fussy with him. She was comfortable and was taken care of properly. He asked various questions and was able to offer suggestions on how to better care for my pet. The prices were reasonable compared to other pet hospitals. read more

Theses guys saved my Whiskey from sure death. He ate about a mile of string. They ended up doing five incisions. I was so afraid he wasn't going to make it. But he came through it just fine. I believe I got the best care for him that anyone could get for it their little furry family member. I highly recommend them. It's not a fancy looking office, but it's very clean they've recently updated it very nicely. read more

I've taken all my animals here for some thing small like check ups and vaccinations all the way to fixing my dachshund. I own 3 dogs and a cat and each one they have treated with kindness and have made sure each one is so healthy. I really appreciate to doctors and staff who are always there to check on my animals. AND the prices are so amazing with all my pets vet bills can get really expensive and it really helps when they don't charge outrageous prices for vet visits and just medical procedures in general. I used to go to Pearland pet hospital but the $85 dollar just VET VISIT alone was getting to much. Fairmont gives the same level of care for a fraction of the cost. Also my dachshunds cone ended up being to small and he licked where he just got fixed it was a little red so I called them just to get there recommendation on what I should do and they said bring him in we won't charge you for the doctor to check him! I was fully prepared and capable of paying for the vet check up but they just did it FOR FREE to check my baby because they CARE! I LOVE this vet office! Thank you Fairmont for always being kind and being an example for other vet office to show you don't need outrageously high prices to offer good vet care! (Btw they all speak perfectly fine English for some reason I've seen a few reviews saying they don't or favor Spanish speaking and that is a lie I don't speak a lick of Spanish and I've always been treated nicely and fairly also never experienced them not being able to understand me) read more

I feel like the place is overall good . But I also feel like the vet knows when he can get over on someone . My roommate noticed her dog wasn't feeling to well so she took him to the vet and told him he was acting kind of lethargic but had been fine just hours before that . Well he told her he thought it was parvo (which the dog had been vaccinated for ) Ended up costing her 300 dollars. Long story short by that evening the dog was just fine . Back to his normal self . So be leary . I have seen dogs with Parvo before and this dog DID NOT HAVE IT . read more

I had a good experience on my first visit to get my dog vaccinated. Staff were friendly and helpful. I'll be going back!

Just had the worse experience ever with the girl at the front desk i called at 3:38 and asked if they accepted walk in and they said yeah, asked at what time they close they said 5 but to arrive before 4:30 because that's when they stop taking people..ok reasonable totally makes sense so i arrived at 4:00 girl didn't even acknowledge me at all (and i know she saw me because my fur baby went insane with a cat and she looked at me when i walked in) someone else walked in and she asked her what she needed the girl told her and she kept on just ignoring me after she was done with the person she was helping before me she had the nerve to ask who was here first after obviously knowing i was there first..i said me and told her i was a walk in and that i had just called a few min ago and she's like ohhh well we don't take after 4:00 when i had specifically called to ask because i know a lot of vets don't take walk ins she ended up saying ohh well i guess we'll take you..and just continued to be veryyyyy rude the entire time signing me in, after signing me in, she's like where are you waiting in the bench outside or in your car when i have absolutely no problem doing that due to COVID BUT everyone else that was there wasn't asked or forced to wait outside or in there vehicle. Probably the worse vet clinic I've been to just ended up leaving and not seeing the vet taking my business elsewhere where is more professional. read more

We just had a liter of puppies, and needed the dew claw removed and tails docked. Dr. Dinesh Jasti did a great job, and was very affordable! I highly recommend this place. We went on a Saturday at 4:30, and the staff was awesome! read more