Cancel

    Open app

    Search

    Falcon Collision Repair

    4.5 (60 reviews)
    Closed Closed

    Services - Falcon Collision Repair

    Bumper repair

    Collision repair

    Auto customization

    14 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto HVAC repair

    Auto windows and mirrors repair

    Rust damage repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Auto windshield replacement

    Falcon Collision Repair Photos

    You might also consider

    Recommended Reviews - Falcon Collision Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The rear end collision repair does not match even close
    Gloria R.

    I normally do not leave negative reviews, but after trying to handle this professionally, I feel it is important to share my experience with Falcon Collision Repair. After receiving my vehicle back, I was unhappy with the paint finish, color match, and overall quality of the repair work. To make sure I was being fair and reasonable, I had the vehicle inspected by two separate independent body shops for a second and third opinion regarding the paint quality and whether the finish was close to OEM standards. Unfortunately, both shops advised me that the color match was noticeably off and that the paint materials used appeared to be lower quality than expected for a professional collision repair. That confirmation raised even more concern for me regarding the overall workmanship and repair standards. Looking back, I also realized the facility appeared to focus heavily on larger commercial and fleet vehicles rather than higher quality private vehicle refinishing. The condition and organization of the yard personally gave me concerns about the level of detail and care being applied to customer vehicles. I understand every repair situation can have challenges, and I tried to remain patient and respectful throughout the process. However, based on the final result and the independent opinions I received afterward, I cannot honestly say I was satisfied with the quality of work performed on my vehicle. I hope this review encourages improvements in quality control, communication, and overall customer satisfaction moving forward.

    This was used item they replaced instead of OEM brand new
    Sam A.

    Only If I wasn't deployed at the time when my wife utilized this repair shop. They completely scammed her by not replacing everything with OEM parts. They took advantage of a lady, knowing that she doesn't know any difference. I tried requesting them To fix this . But in their release this claimer, it makes you agree that you're completely satisfied and that you won't go back for anything else.. Please be careful and read the fine print as these people are kind of scamming people on the ability to make things right. Even court wouldn't be able to assist you with their signed document. Me and my wife are now stuck with a vehicle with aftermarket parts that don't fit Properly. This is other than the fact that she had to come out of pocket for rental vehicle vehicles since they never completed the car on time. My wife, even mentioned to me that she tried to reach out by stopping by the facility to point out the defects in their job in person. Herson decided To offer to make it up to her by taking her out on a date. When my wife stated that she was offended. He stated that it would be a friendly lunch to discuss the matter about there policy disclaimer. This is very unprofessional. We will never be going back to this family business again..

    Paint bubble

    DO NOT take your vehicles here. Only go if you want your PAINT to look like a BAD WRAP. They even will give you a "warranty" for either 3 or 5 years, but yet won't cover anything. Far beyond disappointed with this paint job that is peeling, cracking and falling off less then 1 year after being painted at Falcon collision. This place is a joke.

    FRONT BUMPER

    See all

    2 months ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason M.
    303
    22
    0

    2 months ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Thank you, Rich, for your kind words!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ida C.
    38
    18
    4

    4 years ago

    Super helpful and transparent with the entire process. Very friendly and kind team, would definitely recommend if you need any car repairs!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T G.
    0
    1
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon L.
    0
    19
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Maria M.
    1722
    473
    3334

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Thomas S.
    271
    17
    832

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe B.
    3
    79
    102

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Mack A.
    101
    371
    304

    13 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Larry L.
    209
    109
    32

    19 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jules L.
    16
    112
    72

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jose P.
    84
    34
    37

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Emerson D.

    Emerson D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J L.
    0
    5
    0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kory W.
    50
    23
    5

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jin L.
    169
    1
    1

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Falcon Collision Repair

    Review Highlights - Falcon Collision Repair

    Herson, the owner, was not only VERY reasonable with his price but also really customer-service oriented.

    Mentioned in 35 reviews

    Read more highlights

    You might also consider

    G&C Auto Body

    G&C Auto Body

    (41 reviews)

    I got rear ended two times in 6 months and we took both vehicles to this shop for estimates on…read morerepairs and both times they were ultimately deemed losses. The first time I understood, the car was old. I had no problems with the service and returned to them again for my next car. I had issues with the service from the very beginning, some of which were also due to lack of coordination with insurance companies, but overall I did not like the shop's handling of it. Insurance sent over a request for a work order, but then erroneously cancelled it. I called to set up an appointment to bring in my car and G&C told me they could see the work order but it was cancelled. I set the appointment date and contacted the insurance to say the autobody shop thought this work order was cancelled. Insurance guy texts me back that it is uncancelled and then set me up with a rental car to start the same day as the appointment. Well, I went to the appointment a week later and g&c said the order had never been uncancelled. This ultimately is the insurance's fault I guess, but some sort of failure of communication between all parties took place, and I wasted my time bringing in a car to an appointment where they didn't have permission to evaluate it it. I left and got things straightened out-- brought my car back 2 days later, not a big deal, and the insurance approved the repair estimates. Then g&c increased their repair estimates, but it was still covered. Next g&c had to get a part for my car which took time. Then that part came damaged/not up to par. Great, thanks for looking out for me. They had to order another new part, which took like ten days to arrive, while my car is just sitting there and I'm still in a rental. Finally it came in and then they started to actually work on my car and suddenly they told the insurance my car was a total loss. This turned into a big ordeal where that insurance company had to tap out and we had to change to our insurance policy covering the claim, but during that whole process NO ONE from the autobody shop bothered to call me or reply to my texts for nearly two weeks. I specifically texted them for updates/explanations and was not responded to for days and days and then I had to call THEM for them to explain to me it wasn't just the cost of repairs that increased, my car was irreparable. This car was only a few years old and had 12k miles on it. I don't know what happened to it after, but I imagine it still had life to it, since it was still perfectly drivable. I don't know cars, but it probably sold well as a salvage car. Sus. Anyway, this shop kept my car for a MONTH AND A HALF, didn't communicate with me for the last two weeks, got paid to store the car while doing nothing most of that time, and wasted my time by not accurately accessing the damage. I am not someone who normally would write a negative review, but looking back I really am dissatisfied with my experience with this business and God forbid anything happens to my new car, I will not be returning here again.

    Unacceptable service. Fixed the dent, but chipped paint to metal and gouged trim…read more The Good: ​Service was cordial initially. ​Timeline was met for the original dent repair. ​The Bad: ​New Damage: My Model 3 came back with new damage to the paint and window liner that was not there before. ​Suspicious Behavior: At pickup, the car was parked so close to a chain-link fence I couldn't check the driver's side. ​Zero Accountability: I have photos from drop-off proving the damage wasn't there. I showed them this proof. They ignored my calls for a week, and eventually said they would not help other than applying touch-up paint. ​I cannot recommend a shop that damages a customer's vehicle and then refuses to make it right despite photographic evidence. Avoid.

    California Collision

    California Collision

    (514 reviews)

    These guys are great. Super nice and they did a great job at a reasonable price. I highly recommend…read morethem.

    Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

    Husteads Auto Body - Concord - Visit the all new Husteads Auto Body (Formerly Simply Superior Auto Body). Wait till you see the inside!

    Husteads Auto Body - Concord

    (97 reviews)

    had a minor accident when someone backed into my car. Fortunately, there was no structural damage,…read morebut the backup camera needed to be replaced and recalibrated. From the moment I called, Melissa answered the phone and immediately made me feel comfortable about bringing my car in for repairs. Melissa is one of the finest people I have ever worked with. She responded to my emails incredibly quickly, usually within an hour and often right away, which was amazing. The insurance company involved was one I had never dealt with before, and they were very slow to respond to the supplement request for additional repair work. Melissa helped me every step of the way in dealing with them. Because of the delay, I initially had to pay out of pocket to get my car back. The body shop had already been paid by me, but Melissa continued to assist me with the insurance company and followed up on the supplement approval. Thanks to her efforts, the insurance company eventually approved the supplement request, and I was able to get reimbursed for the additional costs I had paid out of pocket. Thank you, Melissa, for your outstanding customer service and support throughout the entire process. I highly recommend this shop and would not hesitate to bring my vehicle here again. You can take your car here with confidence!

    Daughter's car was damaged in a parking lot by another driver, so we took it to Husteads. Susan…read morehelped us throughout the process and made sure we had a quality finish. The office staff were helpful and friendly. This is my second time there, and knowing how drivers are these days, I'll be back again. Thanks Susan and team!

    AW Collision of Concord - Back on the road

    AW Collision of Concord

    (216 reviews)

    Was referred by Concord Honda for a minor dent/scratch on 2025 Honda CRV AWD Hybrid with Urban Grey…read morePearl paint. Made an appointment for an estimate same day. When I arrived was expecting a $500 cost, but estimator Joel fixed it for FREE/NO CHARGE. I went to two (2) other Auto body shops and tried to get Yelp estimates. Everyone quoted me $400 and $500 to fix the dent/scratch AW Collision is hands down BEST automotive shop I ever visited and had car worked on.

    After getting into an accident, I was very frustrated and unsure of how the repair process would…read morepan out. I contacted Aw Collision and was helped by Joel. When I arrived for my drop off inspection Joel was very reassuring and went over the process of repair and exactly what had to be done. Joel took the time to address my concerns and questions and didn't hesitate to further break things down. I was given a ride to the car rental store from AW. Throughout the repair process Joel was very responsive and kept me well informed and even included some photos of the process. There were a few supplemental additions to the claim and Joel kept me in the loop the entire time. Joel called me once the repairs were complete and let me know that everything looks fantastic. Upon arrival Joel took the time to walk around the car with me and highlight the areas of repair and wanted to make sure everything was satisfactory. The quality of the repairs was impressive to say the least, incredible attention to detail all the way from color matching and blending down to reapplying decals and emblems. I can be very specific with my truck and not once did I feel like I was an inconvenience to Joel or anyone at AW collision. Thank you guys for all of your help and exceptional repairs. I hope I don't have to see them again for an accident but I know I'm in great hands if I do.

    Falcon Collision Repair - bodyshops - Updated June 2026

    Loading...
    Loading...
    Loading...