Amazing team! Great communication, smart and knowledgeable. This team helps explain what to do, how…read moreand when! Super friendly and thorough. Highly recommend

Have had 3 services, including a repair and equipment upgrade by Wicked Pool Service. Each time was…read morean exceptionally pleasant experience. I felt that the team was very invested in providing top notch service. Will definitely continue to use and support the business.

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

They came unable to solve our problem They did not take…read moreany equipment to check our problem Used my husband compressor and tools They gave us an estimate but we hired someone else and they fixed it about an hour Thanks to them anyway

Fantastic service! Eric was able to help us open our pool and made sure it looked great! All the…read morestaff is super friendly and helpful, highly recommend!

Eric is AWESOME! My pool has looked amazing all summer... as a new home owner I thought I could…read moretake care of my inground pool myself during the first summer I learned I was wrong, then I met ERIC...he closed the pool the first year and gave me many pointers for the next year to come, when it was time to open the pool I knew I better call Eric. He was there when he said he would be, I signed up for his maintenance program and am SO happy that I did. I never thought about the pool all summer; I was proud to have friends and family come swimming as it was clean and clear all summer long. Of course this summer also came with it some bumps like a needing a new filter which Eric was here assesing the problem immediately and as soon as the new one came in he was back with a quick install. Then lightening struck while I was on vacation, my house sitter called him and he was quick to get back to her, come check out, and even repair the damage. I would highly recommend Eric to anyone who wants to keep their pool running in top shape all summer! As for opening and closing he makes it look so easy! Thanks for the great work Eric I am a client for life!

We also were happy customers of Paul Toronto at TLC Pools. We have been using Octopus Pools since…read moreBen and his partner, Dana, took over TLC Pools. Ben has been in the business for many years, including working for TLC. We were saddened to learn that Paul was retiring, but happy to learn that Ben would be continuing the service we were accustomed to receiving. He is quick to respond, arrives on time, is polite, creative, quiet, leaves my property cleaner than he found it, and extremely knowledgable. We have recommended him to many. His partner Dana manages the office. Dana runs a smooth and efficient office and provides the highest level of customer service. It is always a pleasure speaking with her, as well as productive. We are pleased to highly recommend Octopus Pools. Tibbetts Family, Abington

I have been a longtime delighted customer of Paul Toronto's wonderful TLC Pool Service. Paul was…read moretotally dedicated to his customers' complete satisfaction with great people, superior knowledge, fair prices and responsive communication. I recently learned that Paul has passed the torch to Ben Twitchell and Dana Faulkner of Octopus Pool Service. Ben had already been providing superior service at TLC so I was thrilled to learn that Octopus Pool would be carrying on without a hiccup! They even maintained all the scheduled work at the same pricing and competency. The Octopus Pool team is dedicated to providing the same exemplary support and virtually real-time communication and modern online customer interface tools. I am going to miss Paul and his constancy but I am thrilled to be working with Ben and Dana and I wish them all the success that they deserve! If you are looking for a pool service company I heartily recommend Ben and Dana and Octopus Pool Service! You will not regret it.

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

BUYERS BEWARE... I purchased a pool and installation and have had one problem after another. The…read moreinstaller always answers his phone but always has a excuse why he can not get out to fix the problem. The owner never answers his phone or email or anything else unless you leave a bad review. If you you do leave a bad review he takes no accountability and blames the buyer. I should have read the reviews before using this company. Please do not make the same mistake I did. The only reason I gave 1 star is because after 3 months of dealing with issues, the installer finally just sent me the parts so I could fix the issues myself.

I would like to try to set the record straight about MGK pools. I'll admit, in the beginning I was…read morea little nervous to drop $11k on a company I didn't know, but I called up Buster Crabbe pools and they told me Mike is one of the best and most reputable contractors they deal with. They were right. Mike has been with me every step of the way. As a first time pool owner, I had a ton of stupid questions, which he patiently answered. He ALWAYS responds when I contact him, often by calling me back if it's a complicated issue. One time I forgot about the time difference and called him at 7pm on a Friday night, and he picked up and helped me out. What company does that these days? If you are one of his customers, i.e. if you actually BUY something from Mike, he will support you 100%. I would not hesitate to do business with Mike again!

We had a complete disaster on our hands. I purchased a custom-built 6ft tall cedar hot tub to use…read moreas a hybrid therapy pool/spa. Several contractors worked on the project. Let's just say mistakes were made and we experienced a lot of confusion and many delays. After about a year with little progress, I was having difficulty finding anyone trustworthy, who was willing to do the necessary revisions to complete the installation. To say I was desperate would be an understatement! Jason from Living Waters came to check things out and asked all the right questions. I could immediately tell he was an honest guy running an honest business. I was comforted by the fact that he was obviously knowledgeable about hot tubs in general. He could see that we were in a bad situation, but was willing (and able) to be creative, get his hands dirty, and do what was needed to set things right for us. Once I hired Living Waters there were no more surprises and no further delays. Jason has an extremely versatile skill set, which enabled him to address various little problems, which I would have assumed were outside of the project scope. He communicates better than any contractor I've worked with, constantly keeping me updated on progress and clearly articulating any hurdles he anticipated, while at the same time providing assurances that we were on track and on schedule. We had our first soak last night, and couldn't be happier.

Jason at Living Waters was responsive when I reached out and within a few days he was here. Spa…read morecirculating pump died but he diagnosed and replaced the pump in about a hour. Pricing is what I was expecting.