I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Star Laundry is always great. They are timely, friendly, and always do a great job with dry…read morecleaning. Theresa in particular was amazing!

our experience at the star laundry club in Orem was fantastic! The man who served us was very…read morehelpful. We had the option to use cash or card . Transaction was simple. The machines were state-of-the-art top-of-the-line stainless steel. The whole experience was quick and pleasant. I recommend them to everyone!

I've had a pair of pants with them for repair that I dropped off before COVID-19 (mid-March). When…read moreI stopped by in April to see if they were open, they had a sign saying they'd be re-opened on May 18. I've stopped by twice since then - at the hours stated on the hand-written (COVID-specific) sign on their door - and no one's ever there. It's locked. I'd really like to get my pants back, but they don't answer their phone, they have no voice mail, and they have no website/email. What am I to do? How can I get my pants back?

I brought in a number of clothes that I'd spilled things on (the downsides of poor hand-eye…read morecoordination). The woman working the counter told me that they could try their best to remove the stains, but that I would be better off replacing them since they were mostly t shirts. I was really impressed with their integrity in passing up sales (during what I imagine is a tough time for them) for the best interests of the customer. I'll be coming back here for a while.

I was leery since the ownership had changed. I normally spend$1.50 to dry bath sheets(4) towels and…read morehand cloth. Dry on high for 20mins then checking. I stepped out for 20 minutes I come back and the worker had switched my load from high to medium. She felt it was her place to switch it. Telling me I was going to burn my clothes. No sign posted used dryer on medium. Spoke to neighbors and they said she was wrong. Being over 55 and using laundromats I've never had been confronted with an attendant.

When I drop my clothes for dry cleaning, the store confirmed twice to me that it is $72. When I…read morepick up my clothes, they suddenly asked for $100. They threatened me that if I don't pay the increased amount, I cannot get my clothes back. Due to this threat, I had to pay $100. See attached receipts at drop off date and at pick up date. They mentioned they made a mistake in the beginning, but even so they should call me first to confirm the price change, instead of making decisions on their own to increase the price. The laundry quality is mediocre at most.

Needed them to attach patches to a jacket. They did it quickly and well. Was a huge help!read more

Title: Beware of Unexplained Upcharges and Price Surprises…read more From the moment I called to inquire about their prices to the shocking moment I received my bill, it was a rollercoaster of frustration and disappointment. Let me start with the initial phone call. I called to ask about their prices for dry cleaning a few garments, and I was given what seemed like a reasonable quote. However, upon picking up my clothes, I was handed a bill that was nearly double the quoted price. When I asked about the discrepancy, the staff noted "additional services" that were never mentioned during the phone call or during drop off--which was a price quote still higher than the price provided during the phone call. What infuriates me the most is the lack of transparency. If there are additional charges, customers deserve to know about them upfront, not be blindsided at the checkout counter.

I went here with a very stained suit that I expected to be upcharged on or for them to not be able…read moreto clean it all. Everything came back completely clean I am very impressed.

I've had dry cleaning here for 4 years - it's a great place highly recommend! Five out of five starsread more

Updated review: Because their website, google, and yelp hours were posted wrong, I showed up 30…read moreminutes after their "new" closing time the day of my event and was unable to wear my hand tailored Tuxedo and custom dress shirt, and had to spend $220 on a terrible rental. However, after I discussed with them, they were understanding and we reached an agreement that I felt was fair. Including me helping them update their hours online. Their dry cleaning work is excellent though. It would be five stars if not for this incident.

I rarely write reviews but I am so frustrated by the service I've received at Royal Cleaners that…read morethis felt necessary. They ruined 3 $100 shirts with sloppy tailoring and were unable to fix their mistake after 3 repeat visits. I have sunk too much time and money into these shirts that I'm just considering them ruined and donating them. Absolutely would not recommend to others and I will not return to this business.

Wow, what an improvement in cleanliness! I hadn't been to this laundromat for a couple of months. I…read morehad become a disaffected about the place because it had become so dirty. But it looks like they had someone do a good cleaning. While it's painful to pay over $4/load that is the reality of running an energy hungry business; at least I no longer have to look at globs of dust in the fans while waiting for my wash. Alas, there's still mold staining in the washing machines.

Worst dry cleaning experience ever. Requested dry cleaning but the order was laundered instead and…read moredelivered wrinkled. Owner Karen told me she would investigate and provide a store credit but never got back to me.

I took a jacket to be cleaned because it had a stain on the lower front. When I picked it up the…read morestain was still there and I wash it charged $18. My wife she said she'd try and got it out with Dawn, peroxide and Woolite. And she didn't charge me anythin.

Go elsewhere. You will thank me later…read more I asked her, are you sure we want to measure the alteration this way? The owner assured me she was confident. Spoiler alert. They were measured wrong. This place is not cheap and does a bad job. And real lose lose. If you're thinking of making a trip... just go elsewhere

Walked in with a rather unique set of pants and was very impressed by the service and the hem I…read morereceived! Kind customer service, very easy

Dropped off a pair of white slacks I had only worn once. No stains or marks except the bottom near…read morethe heels were dirty because they were slightly too long. They came back with 2-3 brown stains/watermarks on them where nothing had been previously. Nice that the owner re-did them twice for me, but unfortunately only more stains appeared and the pants were ruined. Luckily the company I bought them from replaced them since I had only owned them for 4 weeks. Disappointed and concerned that maybe they are not switching out their cleaning solution often enough.