If bargain basement shopping is your thing, you may fall into the trap of signing up with these…read moreguys. Don't make the same mistake. Whatever you think you will be saving, you will wind up spending later due to their lack of response and ineptitude. They will charge you just to get someone to the door. That person will have slightly more training than you do on the equipment and will look to defer any troubleshooting issues to the equipment manufacturer. Don't bother escalating to the "president." A direct quote in response to repeat billing for multiple service calls on the same issue: "it's your equipment, not mine. Why should I pay for troubleshooting."... this was equipment purchased directly through them. Pay for professionalism- go somewhere else. There's no way these guys will last.

Alarm system works well and SS is now offering wi fi phone connections. I believe this will be a…read moregreat improvement to security.

Outstanding alarm company. We installed a burglary and fire alarm system in our home. Very…read moreprofessional technician that installed my system and the service has been excellent. I would highly recommend this company to others!

From the owner: American Alarm has been protecting homes and businesses in New England since 1971 and are staffed…read morewith dedicated professionals who specialize in security.

The difference between a good company and a great company is the way they respond when questioned…read more I couldn't be happier with the way One Source Security responded when they read my post. I received a call from the owner, not to offer a better price but to find out what had happened and what they could do to improve going forward. The owner offered to come out and sit with me to hear how things went and how they could work with their team to improve the experience for others. I had contacted all of the national chains and couldn't bite the bullet for their $99/deal that locked me into a lengthy contract to proprietary equipment. I was pleasantly surprised with the fact that OSS called me and worked to make it right. I look forward to having them install my system and refer them to my friends, family and neighbors!

I haven't had the occasion to need their service recently, but, when I have, I've found them to…read moreprovide excellent service, plus so professional and, just so pleasant to work with. Even when I had a minor issue, they treated it the same as they would their top account. Friends of mine in locally-owned businesses also love them. Great work, quality and integrity.

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

Fantastic service, came out the same day and had all the parts necessary to get it fixed the same…read moreday, couldn't be more pleased!

In January the president of this locksmith company made a proposal to provide a lock to service an…read moreelevator in my building and we agreed they would. After about a month of hearing nothing, I called and after some difficulty reached this person in a telephone call. He said they would have the lock in about a week and he would call me the next when it came in or in a day or two, if he found out from his supplier that the delay was going to be longer than that. Another month went by with nothing. No lock and no call. When I called today I was told that the president was not in and I would have to leave a voice message. The person who took the message did not switch me over to voice mail but obviously in a mistake kept the line open at which point he appears to have started a conversation with the person I was trying to talk to and called me an asshole. Quite a surprise as I thought the conversation we had was straightforward, unemotional, and without any harsh words. If you need this kind of treatment from a vendor that doesn't fulfill its commitments, then, by all means, this is your vendor. For most of us, however, this is the type of company we hope to avoid.

Fabulous alarm company. We had our alarm installed in 1992 in North Reading then again in Maine…read more Dealing with John and the girls in the office is always a pleasant experience. They are super efficient. Thankfully never needed the security for a break-in or fire but peace of mind having it there.

From the owner: We specialize in residential and commercial security and fire alarms systems, CCTV and card access…read moresystems.