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Fantasia Pet Resort

3.9 (159 reviews)
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Services - Fantasia Pet Resort

Pet sitting

Fantasia Pet Resort Photos

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Reviews With Photos - Fantasia Pet Resort

Our tired pup when we picked him up
Meg P.

We boarded our border collie here for 6 days. Called and checked on him and they were so nice. He was all wags and barks when we picked him up. Happy as could be. Definitely tired from all the playing during the day care time. We will definitely be coming back here! Highly recommend

Easter haircut by Kristi!
Chris G.

My baby Brooklyn followed our groomer Kristi to Fantasia Pet Resort. I'm so grateful we were able to find her again. Kristi is by far the best and most experienced pet groomer in Northern Nevada. Kristi makes Brooklyn beyond shine and sparkle for an unbeatable price. If you fur child is lacking a spa day and needs to step up their game go see Kristi for that sparkle and shine! Thanks Kristi.

One of my exhausted pups after a day playing at Fantasia!
Amy R.

First time ever to board my dogs for the day. What a great team of caretakers! They not only cared about our dogs but they even had the groomer cut their nails! (At our request..) My pups are tired but we'll cared for and I'm so thankful for this place!

First time boarding my dog. I put his belongings (toys, blanket, food) in a durable bag & when I got it back it had RAT/ MICE POOP inside & the dog food was in a ziplock bag that now had holes in it. The kennels are only divided by a chain fence, the dogs can be touching through the fence. After picking up my dog he started to have a bad cough, took him to the vet & it's Kennel Cough - which he got while boarding here. Wouldn't Recommend!

Cooper
Maira J.

Cooper just went to Fantasia for his first grooming session there and we are in LOVE! We've taken our huskies there before for boarding and blowouts for their coats but our little guy definitely requires a special eye because his fur is so curly and thick! With it being summer we wanted a cute shorter haircut but we were nervous since a lot of other places will just buzz him down. Fantasia did an excellent job in making sure he still looked so handsome even with short hair!

Angela S.

I can't say enough about how wonderful Fantasia has been for us. We have been taking our 13 year old dog here all her life and are always treated kindly and know that our fur baby is safe and happy there! Recently we had a last minute need for boarding our dog and Fantasia went the extra mile to accommodate our needs! The best place in Reno to board / groom your dog!!!

Teddy chilling after a day of playing at daycare at Fantasia Pet Resort
Brittiny A.

Teddy and I adored this place while lived in Reno for 6 months. Teddy adored the daycare and loved everyone who worked there, even if it took him time to warm up. They brought my lil man out of shell and we would definitely come back if in Reno. Jamie his groomer did amazing, Vanessa and James are also wonderful along with every kennel tech!

Sue V.

8/6/18 Came here a few months ago to have my dog groomed. They did such a great job that I came back with my dog for another grooming today. Within a few hours she was ready and I picked her up. Her haircut looked amazing, but when I got home I noticed blood all over my back seat! Two of her nails were cut so deep that she was bleeding (see pictures). I will not be returning here for another grooming. Not only did they not tell me what happened, but it didn't seem like they put anything on her nails to stop the bleeding. I feel so bad for putting my dog through this.

Heather B.

I trusted the rating on here and the 4.8 stars on Google and it was one of the worst decisions for my dogs I could have ever made. I've had my male cocker for four years, I normally have him groomed at a place in Sparks along with my female of two years. Never had an issue, the only reason we tried Fantasia was because we moved to the north valleys and my female gets car sick so I wanted to try a closer place to help her not get sick. Setting up the appointment was easy, the place seemed clean when we showed up, the receptionist was kind and everything seemed fine when we dropped them off at 8am. It was a little strange that they said my dogs wouldn't be ready until 1 or 2pm, my previous groomer had them ready within 2 or 3 hours as all I want is them shaved. The receptionist told me that the groomer bathes them all at once and then starts pulling them out as they dry to groom. A bit odd but I kept going back to the high ratings and thought it should be ok. I called once around 11 am to check on them, the receptionist assured me they were fine. I called again at 1pm because I got nervous, I don't like my dogs not being with me, she told me they were finishing up "the last dog" and I could pick them up in 30 minutes. I arrived and paid 110 dollars for them to bathe, completely shave, relieve the anal glands and trim the nails of one 30 pound cocker spaniel/cavalier king Charles mix and one 25 pound cocker spaniel. My female wasn't groomed properly, and my healthy male was returned to me with an ulcer on the cornea of his right eye. I didn't spot it until we were five minutes down the road, immediately called Fantasia and they asked me to bring him back. I did, and the groomer put some sort of wash and ointment in his eye without asking, then said it didn't look swollen. It was very obviously swollen, I don't really expect people that injure dogs to admit to it. This happened on a Sunday. My vet isn't open on Sunday and I didn't have 300 dollars for the emergency vet so first thing Monday morning I called and made the first available appointment which was at 10.45am. I called Fantasia and a man claiming to be the owner said he was aware of the situation and when I told him I had a vet appointment he said he'd "be very curious to see what they have to say." Well they said he had a corneal ulcer. I entrusted them with the care of my healthy dog and they gave him back broken. I gave them a copy of the vet bill and told them I expected them to pay for it. The owner wasn't there but the groomer and receptionist told me he'd call me. A man named Cody called and said that unless my vet said specifically that she knew that their groomer did this to my dog they would do nothing. Thing is she wasn't there, they have no cameras and that is a ridiculous request. If my dog was injured when he came in they would have documented it. They did not. I do have documentation that he was injured after being in the care of his groomer. Which is why I will be taking legal action. There are consequences for injuring someone's animal and then refusing to own up to your actions. Don't always trust Google and Yelp, go with your gut instinct. If I had trusted mine my pup wouldn't be injured and I wouldn't have a 200 dollar vet bill for trying to get my dogs groomed. They also did not relieve either dogs anal glands and both smelled like dog, not clean and brushed down like my other groomer does. They may do well with boarding but for the health and safety of your dog do not take them to get groomed at Fantasia.

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3 months ago

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8 months ago

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5 years ago

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1 year ago

My pup loves coming to daycare, boarding is great. Staff is responsive, friendly and caring.

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2 years ago

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4 years ago

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9 years ago

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4 years ago

I've been taking my pets here for a long time. I appreciate how gentle and caring they are with my old when grooming him.

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9 years ago

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Ask the Community - Fantasia Pet Resort

Review Highlights - Fantasia Pet Resort

We have been to Pet Fantasia for years but haven't kenneled the dogs since Covid.

Mentioned in 3 reviews

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Professional Dog Mom

Professional Dog Mom

4.7
(18 reviews)

I will preface this by saying I have not actually used this service. I met these people at a dog…read moreevent. I was very impressed with them. Seemed like they would take great care of my dogs. I called later about boarding. They really push for you to just fill out a form. They will not give any kind of estimate. I understand that circumstances will vary, but a price range would be good. I had a contractor at my home once looking out my window and commenting "all you rich people up here." He way overcharged me and we aren't all rich. Not saying she would do this, I just like to be quoted a price range. She seems to take care of her employees and has a decent business plan. Costs to meet with them, as it should. Where she lost me was asking how long the dogs could be left alone. Well, several hours I suppose. She kinda beat around the bush then told me that all of her Nannys have full time careers. If I am working outside of the house for a full work day, I take my dogs to day care. An 8-9 hour work day and commute, leaves my dogs alone for at least 9-10 hours. How does the Nanny have time to exercise them? She also said that a Nanny can only work for one week. So, if you are gone for more than one week, you would have 2 nannies. Not a huge deal, but two different people in my home is a question mark. She ended the conversation with "fill out the online form and we will see if we have any nannies available." Didn't sound like she even wanted the business and seemed like she didn't have many nannies. I have 2 easy, older dogs, but they need daily exercise. I don't need someone with my dogs 24/7, but I would not leave them more than 6 hours at a time, so just being fed and having someone overnight, is not what I am looking for. That being said, if this works for others, they may be a great service.

Please be aware of this establishment This is a horrible individual!!! I had a awful boarding…read moreexperience. My dog was mistreated. She left my dog alone for 12hrs In a kennel I saw the hole thing on camera. I couldn't do anything I was on vacation in different state. Had to cancel my plans and return home. Took Dogie to vet cost me $1200.000

Fantasia Pet Resort - pet_sitting - Updated July 2026

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