My neighbor backed their car into my waterline. Eduardo arrived 30 minutes after I had called for service. Eduardo and his co-workers replaced my waterline the same day and restored water to my home. After the the job was completed, Eduardo and his co-workers made sure to clean around the work area prior to leaving. I would recommend again! read more

Very high price quoted, did not hse the services. It is hard to get people with reasonable price these days

We had issues with our water heater and no matter what my husband did he couldn't get it to stay lit. So we reached out to the professionals to see if they could come out and take a look. Contacted them this morning and they responded quickly and were out quickly. Eduardo came and was able to get it to stay lit, and answered all my questions and gave me honest feedback regarding our water heater. He stayed to make sure it continued to work and gave me his business card if we ran into anymore issues. I'm incredibly pleased and grateful how quickly they responded and how they handled our issue. Will use them again for sure if any new issues arise. Update: I've had to call this company again for a different issue and got the same exact wonderful treatment as before. I strongly recommend them and will always use them for all our plumbing needs. Eduardo is fantastic! read more

Every time I have requested a service from them they have been exceptional. For all my emergencies I have had, they are there and willing to help me out in any way I need. Always going above and beyond in their work and explaining everything they are doing and why as well. They are very timely, quick and everyone I have had the pleasure of interacting with has been kind and warm. I love their work, I will continue to praise them to everyone I know. Their work is top notch, and they never hassle me or upcharge me. Very fair. read more

Eduardo came out after my husband called him for a water leak problem in our front yard. Thankfully it wasn't vandalism but just an old pipe (galvanized) and regulator. Quoted him on the spot and started work right away. He said that Eduardo was very professional and knowledgeable. My husband felt comfortable with his work and our pipes no longer whistle. Well definitely recommend this business! read more

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Same day service and we couldn't have been more pleased. Gerardo replaced our leaky spout in the shower/bathtub and it was heavenly to take a shower without half of the water being wasted and it's so much more quiet now! He also repaired our super loose kitchen faucet that had been installed by a handyman not even a year ago. I highly recommend this company based on our excellent and prompt service. Thank you Gerardo for your professionalism! read more

Asked for a consultation on a kitchen project (replacing kitchen sink). They replied super fast and dropped by my place an hour later. Brian was super friendly and gave honest, good advice. Thanks a bunch! read more

Brian came out and diagnosed and fixed my leaking and corroded front faucet. Friendly, professional, and knowledgeable. He did a great job! Thanks!!! read more

We have worked side by side with this company while doing HVAC installs and they are professional, timely, and affordable. The work they do is always clean and up to code. They do not take shortcuts. We have been referring them now to others for the past year and all of our clients have been happy with them. read more

Great Company. I was impressed with the customer service. I had a Reverse osmosis system installation and it went smoothly. I liked how they recommend the best system and gave me options to decide what was best for me. I will definitely use again read more

This business is the most unprofessional one I have dealt with in recent times. I called their office almost 3 weeks ago to schedule work to be done at a rental property that I own. I spoke with a Jasmine. They were a no-show and kept my tenant waiting and eventually they ended up rescheduling for the week following. Once again the following week they kept my tenant waiting and did not show. My tenant and I called them all of last Saturday to find out where they were. Their office did not answer our calls nor did the plumber. Don't let the 5 star reviews fool you. If you value your time do not waste your time with these guys. read more

The owner, Jaime, came right away and did a great job cleaning out our clogged kitchen sink drain pipe, and explaining the cause, and how to prevent it in the future. He was very friendly and professional, and his assistant was great as well. He bent over backwards to fit us into the schedule right away and help us out. We ended up hiring him to do a plumbing repair job shortly thereafter and again he went above and beyond, creating something better than we had to begin with, instead of just fixing a leak. We would highly recommend Fantastic Rooter for any type of plumbing needs to anyone. You'll be glad that you called him. read more

Great service and easy to pay for the work they completed. I would have liked better communication from the actual plumber or company, because the plumber just showed up without a heads up. They did advise me about a three hour time frame the plumber would arrive which is great but let me know if you are on your way next time. Especially with people working from home, kids and all that. They took pictures of their work and sent me photos as proof which was awesome. read more

Excellent customer service. Communication was timely, clear, and detailed. Addressed my sewer main blockage issue within the same day. Highly recommend. Will use and recommend again. Kudos to Eduardo and Brian!!! read more

Eduardo did an excellent job inspecting my Rinnai water heater. He didn't charge me as he didn't have to do repair. He was honest, unlike the technician from another company who recommended replacing my water heater which is totally unnecessary. read more

Thank you Fantastic Rooter Plumbing for doing an amazing job. Gerardo is the plumber which did our work. I was impressed with his dedication to completing the job, his professionalism and work ethic. He came out on a Saturday and was unable to find the parts. He drove about 20 miles to find the parts and then returned on Saturday night (after 6 pm) to complete the work! I really appreciate this!! I think everyone always needs a reliable plumbing service. I'm not looking anymore! A+++ Great Service! read more

Came back from work travel on Sunday night and discovered my water heater was leaking! Called Monday for someone to come out and take a look at my situation. They were able to get me in the same day but it didn't work with my schedule. So someone came out today and advised that I needed a new unit plus I had water damage on my flooring. They were able to fit me in the same day to remove and install a new unit. Eduardo and his team did an amazing job. They were super knowledgeable, professional, helpful and responsive. I would totally recommend them for your plumbing needs. At the end of the day I have peace of mind that I got a fair price and amazing quality! read more

This is the second time I have used their service. They are prompt, professional and focus on their job. The work is clean, and the pride in their plumbing shows. read more

Great family own business, if your looking for honest ppl not ppl that take advantage of older ppl or a single mother they are the company to use. Brain explain everything to me where I was able to understand clearly and showed us great tips to check our toilet water pressure. We were having issue with our toilet being plugged up and we had originally called rooter hero plumbing and they were trying to take advantage of me and my grandmother by over charging thank goodness we got brain second opinion and he was able to tell us that everything was fine didn't need to replace our pipes. We will be using brain and his family going forward. If you need a second opinion or work done contact them their the best. read more

My bacon has been saved!!!. After a disastrous plumbing repair attempt, Brian from Fantastic Rooter came through and saved the day. He arrived on time, masked, gloved and ready to work. He outlined what needed to happen, options for payment and after the OK, set about to make our situation drier. Because we needed a new kitchen faucet, he gave us options and guidelines that will help us feel good about our new faucet. We were then able to mad=ke an informed purchase. He showed up for the install quickly on a Saturday and later returned to help us with a further problem we had discovered. Brian is fantastic ! read more

My husband called them around noon, Julio was here by 3:30 (he called ahead to confirm arrival). He showed up wearing a mask, and after examining our issue he went to work snaking and drain clearing our kitchen sink. He even checked that the water being flushed out ran all the way to our main line. He even spotted a point in our drainage that he says was too flat and warned us to be careful with the amount and type of food we put in the disposal. Very helpful! Once job was completed and my husband satisfied that it was done completely, they emailed us an invoice (w 3 month work warranty) and I was able to pay online with a credit card. Wasn't cheap but I'm glad to have our kitchen fully functioning again. read more

Brian left a short while ago. VERY professional & personable. Explained all that we needed to know, what our options were, about how long the work would take, guarantees, etc.. He was done sooner than estimated and he gave us tips on what to do / not do to prevent this from happening again. We'd definitely call them again if needed. read more

We are so pleased with the professionalism and kindness of Brian! He went over and above to make sure the problem wasn't only fixed, but that we were ensured to not face any problems in the future. Would highly recommend this company! read more

I had a leaky faucet and also a broken bath tub faucet and a really old shower head. I scheduled some time with Fantastic rooter and they sent over Brian to look at my faucets and he recommended changing them as there was no way to fix these things. Brian suggested me to take time to find the faucets of my liking and did not force us in any way to get things fixed sooner or with their Company. I really liked Brian's professionalism and the no obligation investigation he did made me want to hire him for the job. So, when I bought the parts, I reached out to Fantastic Rooter and it was really have to have Brian come in install the new faucets and shower head. He also fixed a minor problem with my toilet's flush tank. Overall, I was very pleased with the work Brian did and also I highly recommend his work. He also charged me a very reasonable price for his services. read more

Fast, super nice and really thorough. They are great as they want to solve your problems

Jamie bought and installed a new water heater at our house. He replaced the atmospheric vent as well. Went up to the roof to check. He and his assistant were here for almost 5 hours. Did a fantastic job. read more

Had a small leak spring up during COVID-19 out of a recirculating pipe, and Fantastic Rooter saved me. I requested a quote through yelp and they quickly set up a time same-day to help me out. Eduardo arrived, almost instantly, and re-plumbed the leak for me! read more

Excellent service with a fair price. Brian and Leander installed a new water heater in my home within a few hours of calling Fantastic Rooter and Plumbing. They were very knowledgeable of all California codes and permits that are required for a company licensed installation. I'm very pleased to have found a family run operation that takes pride and perfection of their work and now have a reliable plumber for all my future plumbing needs. read more

This is the second time I've used Fantastic Rooter, for very different jobs. First was fixing a leaking waste line under the house, second was cleaning out main line. Both times they responded quickly, were very clear about charges and options, were courteous, and did the work promptly and well. I'd definitely use them again. read more

Super fast response. Office staff responded very quickly to my voicemail. Followed up with a phone call to say that their technician was on his way. They did not charge emergency pricing. Eduardo was our technician he was thorough, knowledgeable, capable, professional. Highly recommend for quality and customer service. read more

Julio was excellent! We ran into some more complicated issues in replacing our sinks but he was diligent and thoughtful. He did an excellent job and extra professional. Update 7/31/2020: I had Jaime come out for another project and again did not disappoint. Service, professionalism, and he educated me about the issues and problem. Excellent family business. They will be our go to for service and highly recommend! read more

We had a plumbing drain back up issue and called Fantastic Rooter Plumbing in Gilroy. Gerardo responded to our call immediately and set up his first available appointment. He used a camera in diagnosing the issue, showing us what the issue was, roots in the septic line between the house and the first septic tank. In addition, we could see where the line was failing as well. He quoted a very reasonable price and was able to get his crew out the next day and replace over 30 feet of septic line, which was at least 30 inches below the surface. He and his crew took great care of our home, property and our plumbing needs. I would definitely recommend Gerardo Dominguez. read more

Jaime and his team are awesome. I hired Fantastic Rooter to replace a 132 ft 2"-gas line that went from the front of the house and all the way to the far side of the backyard. Jaime and his team had to trench a line for the entire distance without breaking the concrete patio,walkway or gas fire pit. This project took a full 4 days and they completed on schedule with no issues. His team showed up on time and stayed late to get the work done on time. I would highly recommend them for any of your small or large projects. read more

Jiame showed up about 2 hours after I called him in a Saturday. Fixed my leaky spa tub and did some extra fixes as well and kept his estimate price the same. Super professional, wore a mask due to Covid, and payment was super easy! read more

This is not regular review based on the service but an appreciation of the honesty of Jamie who helped me get back my wallet with multiple credit cards. If you are looking for honest and a good plumber, I would highly recommend Jamie from Fantastic Rooter Plumbing. read more

Verbally agreed to $243 via Brian Alvarez over the phone for a water heater flushing, finishes job and charges me $523. Would not recommend

Our garbage disposal locked up and I was thinking the motor was dead. I was quoted a fair price for a new disposal and the labor involved in replacing it, and they had someone over to my house the same day. Turns out the disposal didn't need to be replaced - Eduardo knew exactly what was going on and how to fix it, and gave me a break on the cost because it was such an easy fix. He was polite, kind, and professional. If I ever need more plumbing work done, I will definitely be calling these guys again. Thank you! read more

If you need a plumber, you can trust Fantastic Rooter Plumbing. We were able to get a same-day appointment. Jamie responded quickly to our inquiry and provided upfront pricing after I described what needed to be done. The price quoted was the price on the invoice with no surprise charges. Eduardo and his partner were able to address the problem quickly. Eduardo took the time to answer all my questions. They were both careful, wearing shoe covers and masks. I appreciate the extra care and excellent customer service. I would not hesitate to call Fantastic Rooter Plumbing again and would definitely recommend them if you need a plumber. read more

We needed a plumber for some additional work so we reached out to Eduardo at Fantastic Rooter Plumbing again. As always he was professional, honest, and friendly. Eduardo and his partner were efficient and did a great job. I am never concerned when Eduardo is around doing work for me because I know I am getting good quality service from somebody who has good people skills. I had also referred him to my mother who was equally impressed with his work and professionalism. I have worked with many contractors over this past year and it is difficult to find one that compares to the level of Eduardo. I highly recommend him for your plumbing needs. read more

Los Altos water company informed us that we have a leak, they gave us those pills that you can check the toilets leak and we did, and toilets were fine. we call Fantastic Plumber for help. and Jaime the owner of the company checked every areas in our house using process of elimination and he worked tirelessly to find the leak and he did not gave up and finally he found the source of the leak which was beyond routine thinking, he really went out of his way to locate the leak and what a relief it was. When problem is not routine and is beyond the normal situation Jaime's talent in solving the problem is absolutely fantastic and that put an end to our mystery leak. We really appreciate all his talent and helps we got. Jaime has been taking car of our homes in Los Alto and San Francisco and our income property. Jaime have been helping us for over fifteen years and his work is without any complication and we must say that not only he does great work he is really a nice man. Hank Los Alto read more