My wife and I had been looking for wedding bands and decided to try Elite Jewelers at the mall. We…read morewere pleasantly surprised by all the available options. My, at the time fiancé, now wife, enjoyed the help of Zhamila. She was very attentive and helpful and made sure we were 100% satisfied. The pricing, the quality and overall experience was great. We will definitely come back. Thanks everyone at Elite Jewelers!

0 STARS!!!!!! Sam Hennawy - I hope you make this right…read more If you can avoid this place at all costs please run!!!! My sister and her finance had a horrible experience with this place buying their rings in 2024 with several things going wrong with their order. This disgrace of a store gave them a $500 credit HANDWRITTEN on a business card. First thing wrong with this is $500 store credit after spending thousands and several things wrong with the rings and that's all they offer to "make it right"? Believe me, my sister tired to cancel her order and get their money back but of course was told no. So back to the handwritten business card with the "store credit"....yes handwritten on a business card by Zoe from the Tysons location. After my sister explicitly asked if there was an expiration date on the store credit and stating she did not feel comfortable leaving without an email to have it documented in writing Zoe ensured her no there is not an expiration date and they would be ok to use the credit at anytime. Fast forward to today (5/8/26) at the Dulles location, my sister and I go into the store to redeem the store credit oh and what do you know- they cannot honor it and state that it has expired. Oh and they called Zoe over at Tyson's and Zoe is stating that the handwritten business card is not her hand writing. So not only was the whole process of ordering rings for the most special day a HORRIBLE experience, the "store credit" they gave to somehow make up for it, they are not even honoring now. I will continue to steer people clear of this place and recommend other jewelry stores in the area whom we have had great experience with!

The service I received was outstanding. I went in to have a pearl necklace re-strung. Not only…read moredid they do that (and at a very reasonable price) but they also "resurfaced" my white gold engagement ring with rhodium so that it shines like new now. i really appreciated the attention I received at Velasquez Jewelers and would definitely recommend them to others.

This place is great. Took an old watch in to be repaired and they did great service with a quick…read moreturnaround and very fair price. I originally took the watch to a place in Arlington and they held it for 3 weeks and then said it would be $850 to fix it!!! Velasquez was far far less expensive and it's still working over a year later!

I've had some wonderful experiences with Jared and some less than ideal ones with various stores…read morethroughout the years. I bought a few items from them at other locations in the past, but stopped by the Dulles shop to have a watch resized (one I did not buy from them). This was my first experience at the Dulles store. They were immediately helpful, provided suggestions, and did the watch only for the cost of a donation of my choosing to St. Jude's. How cool is that? I then talked to them about potentially upgrading other items I had bought from them previously, and they were super helpful and not pushy at all. I will absolutely be coming back.

I took 3 rings to them, A ring my husband bought me at…read moreJarad for my birthday that needed to be sized an estate ring to be appraised and resized that was handed down to me A brand new sapphire ring, that when upon purchasing and being shipped to me, the stone was loose when I opened the box, the ring had fallen out of the slot in the box and I believe that's how it happened. It's not an expensive ring, so I simply needed the prongs tightened, and asked if the jeweler could do it while I look around, the reply was, no, he's an apprentice we have to send it out with the other rings. Okay, I leave my rings with them, after paying a bill close to $300 for an appraisal, 2 rings to be resized and a prong tightened. I get my unwearable estate ring back, as it has tiny slivers of gold chipped up on the inside of the ring, and when sliding side to side, picked at my skin to irritation. This was done with their clamps as they resized it, clipping it hard on the laced roped gold. I was in tears with the way my ring was mishandled, as it is a piece that was very dear to me. They took my inexpensive brand new never worn ring, and put it through a dipping process and charged me $100 for things never mentioned or requested, I only need a prong tightened. The 3rd ring bought at Jarad came in fine. As I voiced my displeasure, and told them, no one asked for them to dip the ring that only needed a prong tightened, the management there couldn't comprehend, I didn't ask for anything but the prongs tightened, and IF I was told they were going to do other things to my ring, and had the freedom to choose if I wanted to do all these other things to this ring, but was never given the choice. This was the first issue I had, and called Jared customer service (what a experience that was to get a person) when I finally got a person, I was sorryed to death, with that being their only accomplishment. After weeks of this kind of experience with customer service, they finally escalate, and a woman by the name of Sherry, 330-668-5514 extension 300332 (your welcome), called, more weeks go by, and a phone call in between to ask if I wanted them to take another crack at my estate ring, I replied absolutely not, however they are more than welcome to inspect the damage they did to it, before I take it to an experienced jeweler to get repaired and appraised. She said I'll get back to you. She called me during Easter worship on good Friday, as we were with our relatives and church as my cousin is the pastor. This is not the time to discuss business. I returned her call, and was told, since I am taking my ring to a reputable jeweler, instead of putting this precious piece back into their hands, they can't do anything about it. Need I say, find another jewelry store??

Shop with discriminating eye. There are amazing things to be found here. Dresses from casual to…read moreformal, shoes, and more. Stop by and browse with patience.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Came it to get some old jewelry appraised and sell. The staff/ owners were amazing and helped me…read moreunderstand the different pieces, weights, etc of what I had. It's a great family owned business, professional, helpful and welcoming. I would go back in a heartbeat.

Excelente servicio, amable y honesto. Abierto de Lunes a Viernes hasta las 6pm…read more Me compraron me cadena y pagaron cash.

We went here two days ago because our Ac went out and needed a window AC unit first the fact we…read morefound one for $117 was amazing and great value! When checking out Eric told us about signing up for rewards and you get a 15% coupon after 48 hours that you can use on your entire next purchase. That right there sold us on if we were gonna buy a L shape sectional we found and loved. Went back today and two gentleman helped us get it to our truck. The customer service here is beyond amazing and we appreciate everyone's help. We will definitely tell our friends about this place to find such great deals!

Worst cashier ever. Had no idea what she was doing and was counting my items while cross-…read morereferencing the screen. She said she overcharged me then tried to say she undercharged me. I left without purchase.... She was rude too and kept blaming the technology and not her own stupidity.

This is the best and largest Marshall's store I have went to in Virginia. I found items I needed or…read morewanted here: a unique Ed Hardy purse (clearance price), HUDA BEAUTY Easy Bake and Snatch Pressed Talc-Free Brightening and Setting Powder, To Do List with magnet backing & pen holder, and Halloween earrings by Eyecandy, expensive costume jewelry brand. They had a lot of Halloween decor all around the store- very festive. The prices I bought these items were a fraction of the price online for them. Their Halloween jewelry selection was very impressive. Service was good . This store is worth checking out for deals on accessories and homeware goods.

This is a decent store and is generally very well stocked. We stopped by on tax-free day and picked…read moreup a few clothes and other knickknacks. There was a huge checkout line on a Saturday evening, but they had all the checkout counters also open so we were done in about 10 minutes. We spent a total of about 40 minutes shopping and 10 minutes checking out leading to a decent shopping experience.

After shopping at several jewelry stores, Diamond Concepts was, without question, the best…read moreexperience we had--and that's all thanks to Mitra! From the moment we walked in, she made us feel welcomed and truly listened to what we wanted. Her knowledge, professionalism, and attention to detail were incredible. She helped us find my absolute dream engagement ring along with two perfect rings for my fiancé, all for an unbeatable price. We honestly couldn't believe the value we received! Mitra's salesmanship was impeccable. She never made us feel pressured and instead worked with us to make sure we got exactly what we envisioned while staying within our budget. She went above and beyond to ensure we left completely happy, and that's exactly what happened--we walked out absolutely thrilled! I am completely in love with my diamond engagement ring, and my fiancé loves both of his rings. We truly couldn't be happier with our purchases or the outstanding service we received. We will absolutely be recommending Diamond Concepts and Mitra to all of our friends and family. We also know exactly where we'll be going for future anniversary, birthday, and Christmas gifts. We have found our jeweler for life! Thank you so much, Mitra, for making this such a special and unforgettable experience. We can't recommend you enough!

Walked in there not expecting the exact same vibrant personality I exude. Queen Mitra (as I…read morerespectfully named her) made me feel like we were friends for a long. I bought, I left, and I will come back! Customer service and appreciation to the tee

Randy is an exceptional craftsman in the world of watch…read moreservice. He was able to service my 40 yrs old Omega, a unique Brietlin and a high end Tag. He knows his stuff and is beyond reasonable in the cost of getting everything right. Would highly recommend him to all.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.