I walk up to the counter, and the guy behind it looks at me, then turns around and goes into the repair shop to resume his work. While he's working, he glances at me a couple times with one of those "what does this guy want?" look on his face. Feeling awkward as it is, I decide I'm gonna have to say something to get helped... Me: Hi Him: Yea? Me: I'm having trouble putting my disc brake wheel back onto the fork, how much would you charge? (its a rather simple job, but I'm afraid to do it myself for fear of breaking something) Him: Fifteen bucks (a bit pricey, but I was semi-desperate) Me: Oh, about how long would... Him: End of the day. Oh-kay Mr. Cool guy. I promptly walked outta there and went to the next closest shop, Bicycle Express. They put the wheel back on for 5 bucks and did it in a matter of minutes. I realize this may not be a good representation of the shop based on all the good reviews others have given. Nevertheless, I came here once, and it'll be my last. read more

What the...? How can you be so unfriendly to a customer? One of the younger looking employees was extremely unhelpful to me. I asked him how to use a u-lock and he didn't bother to show me. He just said you put the key in. WOW. And he acted like he didn't want to bother to talk to me, like it was a real pain. I asked him how he suggested that you would lock a bike, and he didn't show me and barely explained it to me. I was pretty desperate for a good lock because I was almost going off to college where bike theft is very common so I just bought the darn lock and politely said "Thank you" and he did not say a word. I am never coming back to this sh**hole. I saw an older looking employee and he was pretty mean to this other customer too. read more

Bikers BEWARE!! First, Tom the manger is not friendly at all. I took my new road bike here to get it put together after it arrived in the mail. I thought this store was a good quality store, however i was so wrong. After i took my bike it first ride. The left pedal fell off. It appears that they did not tight the left pedal correctly. So i took it back to them a to have it put on correctly. They did, however 6 months later the same pedal fell off when i was riding my bike to a final for school.!!! That was not only the bad part, when I took a closer look at the crank arm, it was striped. Now i gotta get a new crank arm. These guys did a really poor job of putting my bike together and it gonna end up costing me another crank harm. Bikers Beware.!! if you going to get your bike service TAKE IT SOMEWHERE ELSE!!! These guys will screw your bike up. read more

There aren't many bike shops in the San jose milpitas borders so this was the closest to work. I am noob when it comes to bikes and especially road bikes which has been my new activity. I was comparing many of the prices to online prices and they were pretty much at the same ball park. This particular visit I needed a tube and tire put on my wheel. The cost for the colored tire was $25 the tube $6 and the labor to put it on was $3. I think that the customer service and info was just okay nothing too friendly or informative. You get in and you get out. SO thats why my review was just 3 stars. read more

I should have done this a long time ago, but anyways... I went here to get my first Electra Amsterdam bike. As soon as I walked in they were friendly and very ready and willing to help. I had to order the item as its not a regular bike that they carry. They did a great job at informing me on when I should be expecting the bike. When the bike did arrive I was again impressed on how they gave me personal attention on getting the bike to fit me. I am in the market to get another Electra and will be going in very soon read more

HORRID HORRID HORRID. I hate to be so curt, but this place is the pits, man. I don't even know how it managed to get 4 1/2 stars on Yelp, that's crazy. The place is big and roomy and has a pretty decent selection of bikes, all that is nice and dandy but the service reeks. The employees are rude little hustlers, they're willing to over charge for the simplest and tiniest of repairs, disgusting. Wheres the Love, Fast Bicycle? As a side note, my brother's bike got stolen right in front of the damn place too! What kind of bike shop doesn't have a stinking bike rack!? A bike rack!? Man, that's just wildly insane! I recommend Bicycle Express any day. Faster service. Friendlier Employees. Better Prices. So do yourself a favor and go see the good fellows at Bicycle Express instead! read more

This place has been here for years and is great! I've purchased most of my bikes from here and enjoy their service. I love how they offer the free tune up after you buy the bike. My favorite Mountain Bike that I had purchased from here was a Redline Monocog Flight Single Speed. Granted, the place is PACKED with bikes which makes it tight to navigate through and if it is busy one may have to wait a few minutes for help, it is DEFINITELY worth the wait. Tom and Jose will do their best to help you with your needs and I have referred about 7 of my friends to them who purchased items ranging from sunglasses, Helmets, Single Speed commuter bikes, to Mountain bikes and they all were happy with what they bought. Rick, the Mechanic is very knowledgeable and gives very good turn arounds for repairs and wheel building. Earlier this year, I was bikeless for a few weeks. Not a good feeling. Plus there was a huge group ride about to happen the day I needed a bike. So I walked in to the shop and told Jose that I needed a new bike within a certain price range within 2 1/2 hours. He found the bike that would suit my needs (21 speed Boulder SE by GIANT) but realized he didn't have one that was built. Within that short period of time, Rick built the bike, I bought it from Jose and was off to the big ride! They really came to the rescue! They are definitely experts in the BMX arena and hold their own in the MTB, Comfort bike/Hybrid/Commuter, Cruiser/Lowrider, and even Road bike end of things. Their prices are very competitive and very reasonable. Another interesting thing is they actually go out of their way to help you save money! I recall being in the shop looking at some SS bikes while Tom and a customer asking to buy a part for his mountain bike. Through their short conversation, Tom was able to identify what the real issue was with the bike and told the customer that he did'nt need to buy the part but that the bike only needed a simple adjustment. Now that is SERVICE! I would definitely suggest to anyone who wants to get a bicycle whether a beginner or advanced rider to come to Fast Bicycle! read more

I want to shout out to Ricardo and the staff at Fast Bicycle. AWESOME SERVICE! Left Santa Rosa on a biz trip to Bakersfield and brought my CX bike with mountain pedals. ARGH, I brought my road shoes (wrong cleat / pedal combo) ;- I I called a couple of local bike shops and $150 Shimano 105 answers just so I could ride Nacimiement Furgusson road was not the answer I was hoping to hear. I got a hold of Ricardo (while driving) and he said, "I've got some low cost pedals and they come with cleat". I pealed off the hwy. Jumped into Fast Bicycle, I hadn't even paid and Ricardo had switched my pedals while I changed the cleat from Shimano to who knows what and I was off to do my ride, which btw I strongly recommend. Amazingly beautiful. Wait, there's more, I get to the spot where I was starting and realized I'd left my backpack with my helmet in their store. 5:30PM and very little time to do the ride so I crossed myself and went old school, no helmet, just like the 80s! The next day after my Bakersfield meeting I phoned the shop and they said, yup we've got your back pack safe and sound! I dropped in later that day and retrieved it along with a cool black shop tee with a white logo. I worked at shops in my 20s and we use to try and knock out the roadside type repairs right then and there. Ricardo and shop you guys may have some old-school values, but, PLEASE don't change. Wish you were in my hood you be my LBS! Great service and a smile. Thanks. Preston Booker read more

I have been going for almost 10 years and have recommended to many. If you appreciate good service and good pricing then don't hesitate in going. They don't have everything but what shop does. I have been to almost every bike store in Northern Ca and a Lot in Southern Ca and absolutely love the service that Tom, Jose and Ricky have provided through the years. Jeff now retired first got me hooked up with a bike and the comfort level there is great and cater to all levels of biking abilities and range. My kids finally started getting into it and am have taken them a few times to start getting used to the shop so they can grow with them as well. In all honesty I signed up on yelp to give them the praise they deserve. and hope it helps them as much as they have helped me. read more

If you're looking to get the "best bang for the buck" this is the place to come. I bought a bike here about a month ago, and I've seen the same bike now at several other shops for more money. It seems those who are complaining about the service may be overly sensitive. This isn't the kind of shop that has a bunch of employees standing around doing nothing which equals higher overhead equaling higher prices. If you want something just assert yourself, ask and they'll be more than happy to help you out, I haven't had any problems, just great customer service so far. My friend called another bike shop for a tune-up and they quoted him twice what Fast Bicycle did it for. I know several people who come here regularly and continue to come back. The other day I couldn't get the pedals off my bike and swooped in, they broke them off on the spot, no charge. I was in and out in under 5 minutes. This is the place I refer all my friends to come for their biking needs. read more

Same business 25 years later i use to always shop here. Had a few bad experiences but he still hasn't changed. Owner is weird and doesn't have that much of I care about the customers needs. Wont shop here ever take your money elsewhere if you knew what's best for ya. read more

I had an excellent experience at Fast Bicycle so I have to write a review for these guys - seeing there are some negative remarks here from others; if you're looking for great service, education & price... check them out! I've been wanting to get a bike for a while - and as a consumer, the choices are enormous these days: Road, Trail, Hybrid & various makers & various prices... where does one start? After visiting 5+ other shops, I wound up back here and purchasing 2 Raleigh Misceo Hybrids; one for me & SO. I started with Sam who was very nice, but being the inquisitive me - he passed me onto Tom, "Let me get someone who can better assist you." Tom knows his sh*t! He really helped me decide what kind of bike to get based on what I was looking for. I'm a relationship person being in Client Services as a profession - and if you're going to get a bike from a Cycle shop, you want someone who will help maintain your bike for the lifetime. If you're looking just for a cheap bike, go to Target or Walmart! But if you have a budget and idea of how you're going to ride - give them a shot! Thanks Tom! Great doing business with you. read more

The mark of a good business is that it makes you consider them when you need to make another purchase. I bought a bike for my daughter 4 years ago and when I needed to replace my bike we returned. Fast Bicycle is competitive on price, carries good quality products and provides good service. In both purchases I was still looking but could not pass up the deal at Fast Bicycle. I worked 4 years as a bicycle repairman before college so am not easily fooled. Good value here and I would recommend you check them out before you make a decision on a new bike. read more

This place makes Hitler seem like a jolly man. Just walking in there I felt like everyone working there just worked there because they had to. One guy on my right was kinda young, okay I'm not saying he had to smile but maybe not STARING me down isn't too much to ask. Jeez, is my flaming blonde hair that distracting? Anyways, the guy who was helping me out was just as unfriendly. Summary of the story is that I was biking around with a group of friends, we're our school's bike club. Then I get a flat, since that place was close and it had four stars (I don't know how that was even possible) so we went there. She went in and asked for tubing, but since she's new she didn't know what size it was. Their conversation was: Me: Hi, I need tubing for my bike. Guy: What size? Me: I'm actually not sure. Guy: It's on the bike. Me: Oh, sorry I'm a beginner can you show me? Guy (looks at bike): I know the size, tubing is 7 bucks. Me: Oh okay, and can you... Guy: 8 dollars for installation, come back in half an hour. Okay if that wasn't it TOOK THEM AN HOUR TO DO IT!!! What the hell is that man? Although I do have to admit that they aren't always like that, one of my close friends is a regular. They have an amazing selection of bikes for decent prices so go here if that's what you need. But that is where their usefulness ENDS, they can't fix bikes to save their lives, apparently smiling is against policy there, and giving an attitude was in their "Rules of Conduct" pamphlet. Bicycle Express is still my favorite place to go of all time, I live a half an hour away and I would still rather go there. Bottom line, they suck xP read more

I'm a fan !!! I just called them few days ago to order a Mountain Bike for my wife. The store owner told me it will take 48Hrs to get the bike in. 24Hrs later I received a phone call because the bike was already in. The level of service is really high vs. others store. They really know their jobs. The prices are a little bit lower than others stores i've been to. But most important the staff is really knowledgeable about products and bikes features. read more

Love these guys here. Without a doubt they are the best at keeping customers satisfied and coming back for upgrades and more. I have bought a few bikes from here and found the prices are EXCELLENT, the owner is FABULOUS, the rest of the shop is so helpful that I will be a customer for life. Thank you for always helping me with my purchases and education of bikes. Thank you thank you thank you! read more

Call to see if they possibly had a bike in that was supposed to drop that week and got nothing but a negative response with cussing and badmouth the company that I was looking to buy a bike from. Talk about a Debbie Downer definitely will not be calling this place or anybody that I know will be calling this place again. read more

Horrible service. Would not come here if you need any sort of help. The guy was useless and attacks the customer instead of helping the customer with their needs. read more

A little on the expensive side but its worth it The guys that work here know bikes inside and out, backwards and forward This place has been around as far back as i care to remember, and we all know how hard it is to stay alive in this town I dropped off some rims to get laced last week and they gave me a great price and a quick turn around Every once in a while they have some vintage BMX bikes on cosignment Thats how i found my 1983 SE Quadangle, I love this bike Takes me back to 6th grade where all the neighborhood kids were doing jumps at the Noble perk ponds If i was going to buy a new bike or bike parts this is my first stop always read more

The Best bike shop ever seen. read more

Fast Bicycle - Bikes Near Me - San Jose, California

We use to go to reed's before they closed. (that must be several yes now) So glad we found fast bicycle on yelp. Brought our kid's rockhoppers in for new tire tubing. We were told to come back in an hour. Did a quick run to orchard's & returned to fast bicycle. Everything was done. Wow! They are reasonably priced & friendly. They definitely know bikes! Will use them again & again. read more

Ive been goin to the same guys for 8-9 years now, from back when i used to ride BMX to now when i ride a road bike. There prices are good and there always down to do a quick fix. They get pretty busy so try to get there when they open in the morning read more

Ive had maintenance repairs and have purchased parts from this bike shop. Their customer service is great and prices are competitive. They can change a tire right on the spot if they are not too busy. I have been a repeat customer the last 5 years. read more

I'm from Fremont, and was just in San Jose for a local shop to get tubes. First off, the guy working was a COMPLETE SMART ASS and very rude. I couldn't stand his attitude. On top of that, the prices were super expensive just for some darn mtb tubes. Will not go back here for sure! read more

By far the cheapest and have great service. Both brothers have been great. I have bought 8 bikes in the last 5 years there and am very happy with the prices and service. I went in one day to buy 3 small mountain bikes for my kids and Hosain told me it would be better over the years to buy the 26" MTB with a shorter top tube. It has been a year and am very happy with my purchase because my kids have not out grown any of the bikes. Thank you Hosain for saving me money. They have even special ordered a bike rack for me and it was cheaper than any other website or store and I did not have to pay shipping. I tell all my friends where I bought all my bikes. I own at least 10 bikes. read more

Great selection of bikes and fantastic service. I was helped by Ric, who showed me several bikes for my size ranging from the cheaper end to the more expensive end but didn't pressure me to go for the top ones. He let me ride around a few of the bikes that I selected and went through some trouble to figure out what size would be best for me. Overall, an excellent experience for a first-time bike buyer. read more

Great local owned business. This place has been here ever since I can remember. Owner is always very friendly. I bought both my sons' bikes here also my wife's bike. Definitely have better quality bikes than the cheaper alternative i.e. Walmart/Target. Feels good supporting a local business as well. They not only sell bikes but also offer full service/maintenance at very reasonable prices and quick turn around. They will fix a flat tire while you wait. Customer for life! read more

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My cousins and I have recently got into biking... Though 2 of them purchased new bikes, my older cousin and I chose to fix up some of the older bikes laying around in the garage. Thus began our San Jose bike shop tour... Fast Bike was definitely among the best ones we visited (Performance Bike in Campbell, Off Ramp in Santa Clara, Calmar in Santa Clara, Bicycle Express in San Jose). I've passed by this place so many times driving down Alum Rock but haven't been inside until last week. It really is a diamond in the rough, if not a hole in the wall mom n' pop type bike shop. They have tons of bikes at great prices... Not so many parts as far as selection and quantity are concerned, but they have everything specific you might be looking for. The thing I like best about this store is that they are always very helpful and very honest. I came in with my bike and needed new tubes and tires. The guy who sold me the rubber (Jose) said that I could get it installed there for $8 each, or I could install them myself. I asked him if it was difficult and he said no, it's fairly straightforward and told me to check out youtube and e-how for instructions. The next time I was in there looking for cleaning supplies (my bike was already up and running), and he told me that I could spend $40 on the chain cleaning device or just spray my bike down w. a power washer. Some people might find this straight forwardness off-putting, but I really appreciated his honesty. Him saving me money is the reason I (and many other locals) continue to come back. Great shop. Highly recommended! read more

Great place to pick up a bike or parts. I've been here multiple times and they're fast and efficient, just like their name. Prices are acceptable plus the staff is really nice and helpful, now my go-to-shop for anything I need bike related. read more

Great service and a great price. Once I saved money I'm gonna buy one of their bikes but for now I'll keep tuning up my old bike. Oh also they assembly my sons little at a much better price than amazon read more

Had a great experience getting bikes for the whole family. Good advice, great customer service, and a good deal too. Thanks guys! read more

Fast Bicycle - Bikes Near Me - San Jose, California

The reviews are accurate my fellow Yelpers. I recently (March, 2013) purchased a Giant Sedona Mountain Bike there and Tom, owner, met the best ONLINE PRICE and beat it by $10. Furthermore, he backs it with free limited time service (not sure how long). I'll be taking my bike there in a couple weeks for Free Maintenance and update review then. So do your research and GO TO FAST BIKE! BTW, they offer a lay-away plan if you want to make payments and they also do special orders if you need a special size for BIG/small peeps. I'm 6'5" and about 3 bills so I had to get the Giant XL which fits me spot on! Happy riding. read more

super friendly and super busy especially on the weekends. they had a lot of parts and even though they didn't have what my husband was looking for i thought it was a big enough store for people who are looking to save money because of crazy gas prices. Check them out. Parking is kind of weird but I've never had a problem. read more

When I first came, the guy that worked here was actually helpful with my situation with my bike, because the front wheel was flat. Which only costed me not a lot, and he helped me out by giving me information on bike locks also. Service was great and information was also. Will be coming back. read more

Walked in and quickly told the worker I needed a 26.6mm seatpost and he replies "I did not hear what you just said" So I just said 26.6mm seatpost.Its because I'm a fast speaker but WOW! What quick business here! When you get there you see bikes in the front and people working on them with tools from the store.So anywho.. I walk in..walked to counter and asked for a 26.6mm seatpost and he hands it to me and buy it right away.Quick and simple stuff.The bikes are pretty nice,high end rides, kind of cramp though due to the bikes in there.But over all nice place read more

Took my bike here to get repaired. I was able to be seen the same day and be done in less than 1 hour. Guy helping me was helpful. Not the friendliest... but I'm not coming here to talk and make friends :) he knew how to fix my bike and didn't try to up sell or be pushy. He knew what I needed to repair and how to fix it! They had to order a piece to replace on my bicycle. I work full time running my own business and have only one day off. I had to drop off during my lunch and pick up later after work. I got the time wrong that they close and couldn't pick my bike up after work :( I left a pretty upset voice mail, and the manager called me back the next day. He even offered to stay later so I could pick it up that day. I really appreciate him going the extra mile due to a miscommunication. That is some excellent customer service! I live south san jose and work in Mountain view, their location is no where near me. I usually go to performance but they are over priced and could not see me the same day. I would choose again for their fast service and low prices. read more

Tom fixed my bikes quick and easy for a reasonable price. Just showed up and waited in line. Glad I came here for a no frills repair and they didn't try to upsell me on anything. I got my 30 yr old Trek fixed (back wheel replaced and new handle grips) that I dropped off late in the day and picked up following day. Next day brought my husbands 30 yr old Specialized Rock Hopper(flat tire) fixed too. Tom helped me reassemble the brakes on my sons 24" Schwinn for no charge as I didn't know how to reconnect it. Got my 3 bikes fixed and we are riding now. Great service and reasonable prices. It's not a fancy bike shop and I didn't need one for my repairs. We will definitely come here for all our future bike needs. read more

Tom and his crew are indeed fast, professional and honest. I had them work on 3 bikes - replace tires, add accessories. they do what they say, really good to have one nearby. read more

This is the place for bmx bikes but also good mountain bikes . They got pegs for the bmx bikes and other studs for bike like helmet like water bottles read more

guys are fast but charged me to fix my derailleur but i needed a new chain ring. the chain ring replacement was quick. will probably come back but cant give 5 stars. read more