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    Star One Credit Union

    4.3 (35 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Star One Credit Union

    Personal banking

    Auto loan

    Star One Credit Union Photos

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 months ago

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    Selma C.

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    5 months ago

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    Selma C.

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    1 year ago

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    Selma C.

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    2 years ago

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    Selma C.

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    2 years ago

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    Selma C.

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    2 years ago

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    Liz B.

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    3 years ago

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    Selma C.

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    4 years ago

    If I wanted bad service, I'd bank with one of the majors, at least there would be more branches.

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    Selma C.

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    3 years ago

    These people are always helpful and courteous. They even have a coin machine that automatically deposits the credit into your account .

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    Selma C.

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    7 years ago

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    Selma C.

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    6 years ago

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    Liz B.

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    3 years ago

    Business owner information

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    Selma C.

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    9 years ago

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    Liz B.

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    6 years ago

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    Selma C.

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    Photo of Basil S.
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    15 years ago

    Helpful 1
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    14 years ago

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    15 years ago

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    11 years ago

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    6 years ago

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    Selma C.

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    16 years ago

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    12 years ago

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    9 years ago

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    Liz B.

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    14 years ago

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    11 years ago

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    7 years ago

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    Liz B.

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    10 years ago

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    12 years ago

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    11 years ago

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    14 years ago

    Helpful 2
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    13 years ago

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    15 years ago

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    11 years ago

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    Anthony M.

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    12 years ago

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    10 years ago

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    Liz B.

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    11 years ago

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    Anthony M.

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    Ask the Community - Star One Credit Union

    Do you have safe deposit boxes?

    Hi Core, we do not offer safe deposit boxes at this time. Feel free to contact us at 408-543-5202 or (866) 543-5202 should you have any immediate questions or if there's anything else you'd like to discuss.

    Don’t See Your Question? Ask Away!

    Review Highlights - Star One Credit Union

    In my opinion Jason has always been a friendly face, very polite and capable of handling all my annoying requests.

    Mentioned in 3 reviews

    Read more highlights

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    Patelco Credit Union

    Patelco Credit Union

    (86 reviews)

    Thank you to Jaden, Kat, Mike, and Kathy for providing excellent services at Patelco…read more I recently stopped by the branch for notary services. Jaden, Kat, and Mike were very friendly and welcoming. They asked me to wait a few minutes at the seating area. I appreciated the cozy seating area with warm tea and coffee. After a few minutes, I was introduced to Kathy who would be doing the notary services. She was able to notarize my document quickly. Kathy was also professional and very knowledgeable. The whole process took about ten minutes and very easy. I highly recommend Patelco for all your banking needs. They always put their members first.

    Absolutely thrilled to report that I was denied access to my own funds today because I didn't have…read moremy physical ID--despite showing official proof that my license is in the mail. I brought documentation, verification. What really makes this whole thing shine is that another branch had zero issue releasing my funds just days ago with the exact same paperwork. So I guess policy depends on who you get that day? Love the consistency. And the cherry on top? I was also informed that I can't even close my account without my physical ID. So let me get this straight: I can't access my money, and I can't stop them from holding it, either. Truly a masterclass in customer service. It's so reassuring to know that the bank I trusted with my finances has decided I'm suddenly unidentifiable--even with official documents--until a piece of plastic arrives in the mail. Thanks for the warm welcome and the locked door on the way out.

    Meriwest Credit Union - 2023 Night of Stars Awards Ceremony

    Meriwest Credit Union

    (150 reviews)

    Latest Update: 7.13.26 The last few times, I've missed…read moreHinna, my GoTo Assigned Specialist, & have been helped by Mia, a very qualified & knowledgeable Meriwest Floater. Today, neither Hinna, who was working with Jonathan, Branch Mgr, nor Mia was available, and I was lucky to find Cecilia available to help me. As I've written before, Cecilia is a very capable professional representative. She promptly took care of my Account Transfer request & my latest Qty 2 Check Deposits in a very efficient manner while maintaining a high Customer Service approach that was very easy to deal with in a very productive way. This interaction with Cecilia went so smoothly compared to other agencies I have visited last week & today, Monday, that once again I was amazed, impressed, & appreciative of the caliber of the staff that Meriwest maintains at this Sunnyvale branch. I continue to recommend Meriwest highly and would venture to suggest that any interactions with Cecilia, Mia, or Hinna would go smoothly. And if by chance there were any hiccups, each of them would rise to the occasion, wearing their Customer Service hats to ensure things were resolved to your satisfaction promptly.

    Update July 14th. I…read moredon't usually write reviews, but Cecilia has now helped me out of two major banking problems, and I feel she deserves to be recognized. The first time, I came in to make a deposit after a mistake made by another employee. Somehow, the transaction had been handled incorrectly, but Cecilia took the initiative to call me herself and made sure everything was corrected. Then, just a few days ago, my account was incorrectly charged nearly $8,000 because the paperwork hadn't been properly reviewed. I spent days trying to get help without success. Today, I happened to walk into the branch for something completely unrelated, and Cecilia was the one assisting me. I simply mentioned what had happened, and without hesitation she immediately took ownership of the situation. She investigated the issue, found the problem, and completely resolved it. Cecilia has consistently gone above and beyond what I would expect from anyone in customer service. She is knowledgeable, proactive, compassionate, and genuinely cares about helping people. It's incredibly reassuring to know there's someone at the bank who treats customers as people instead of just account numbers. At this point, Cecilia has officially become my full-time guardian angel. Thank you for saving me from another incredibly stressful situation. Employees like you are the reason people stay loyal to a bank.

    Star One Credit Union - banks - Updated September 2026

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