The last of the old time locally owned and run repair shops in the Lorton area. We've been taking…read moreour cars there for over a decade, and they always do well. It isn't fancy, but they're honest and fast! Love those guys!!

Go somewhere else. First time I went, they couldn't fix my…read moreproblem and made it worse (at least they didn't charge me) second time took my wife's car, they fix the ac problem but broke the plastic on the steering wheel dash board and when I came back to tell them about it, swore that it was not them and that the tech was the only one touched it. Funny how I can hand off a car and that item is working but when I pick it up it's broken and they swore it wasn't them. Go somewhere else, I can deal with mistakes, we all make them but when it's denied and you are treated like a fool to get by with it. That's not ok with me. Never will go there, and recommend you don't either

We've had a good amount of service done on our cars through out the 2 years and we've also had out…read moreVA inspections done. Pretty happy. Honest work and prices. Way cheaper than the dealer and they've actually helped me figure out what I need done.

From now on, all of my car repairs and maintenance will be done at West Springfield Auto Care!…read more They diagnosed and fixed my coolant leak quickly, honestly, and at a fair price. I truly appreciate their integrity -- other shops might have tried to sell me unnecessary parts or services, but Scotty and his crew were straightforward and trustworthy. Highly recommend!

I got two safety and emissions inspections here and these guys were great. Very fast and the line…read morewasn't long.

Great, reliable and friendly folks here - I drive further to get my car inspections here as they…read moreare very reliable! Used to take my car at a closer location to my home, but sometimes those guys don't show up. Now I take my cars to Rolling Road Sunoco as they are friendly and even open up earlier than posted times. I barely get time to read news before they're done with my car!

Chris the manager was excellent. And his staff, Troy in particular, was amazing. I had tire…read moreissues and thought I would need 2 new tires. That's what was quoted by somebody else. Well, I just had one new tire put on and had my tires aligned. The team there saved me hundreds of dollars. I cannot say enough great things about the service I received from the team. I will definitely go back and have them do other work for me. It's so rewarding to find an honest and efficient team.

An 8AM appointment to change the oil, top off the fluids, and rotate the tires on my 2012 Subaru…read moreturned into a two-day ordeal. The mechanic first came back with more than $3,000 of proposed repairs. As none of these was critical, my son, who was waiting for the car, asked for an itemization and to please proceed with the oil change/fluid top off and tire rotation. I am a My Car Club member, which means I paid for the oil change only. Cost was about $65. As my son was leaving he was called back because they forgot to rotate the tires. Back inside for that. Then when my son started the car he noticed the low oil level warning light was on. Back into the store a third time, where he was told not to worry, the light would turn off on its own. Had I been there, I would have said "At the last oil change, Virginia Tire charged $165 to "reset" the low oil light - what gives?" But I was not there. And so my kid drove around for the rest of the day--about 40 miles--with a low oil warning light that did not go out. When I arrived home that evening, I had to move the car and noticed the warning light. I shut off the car, let it sit for a bit, and pulled the dipstick. The dipstick was dry, except for oil at the very bottom. I looked under the car for a puddle of oil. I did not see a puddle, or even a spot, but what I did notice was a broken wire dangling near the oil filter. I also noticed the fluids had not been topped off. Referring to my Subaru owner's manual, I learned the low oil warning light comes on when the oil is down 2 quarts. This, then, was concerning. The next morning I called Virginia Tire. I was told I had to get the car to Springfield. If I didn't want to drive it, I could get a tow. As a My Car Club member, Virginia Tire would reimburse up to $100 for the tow. The tow cost $130. Now, I had talked to at least two people at the store before sending the car down on the truck, so they were aware of the low oil concern. And when I got there, the clerk confirmed I was the guy with the Subaru oil change issue. I was therefore shocked when the mechanic hopped into the car, fired up the engine, and drove it into the repair bay, low oil warning light and all. I exclaimed, "Hey, that car has no oil!", but the clerk said nothing. I watched the mechanic pull the dipstick and the bunch of employees who crowded around the car. Then I was escorted to the repair bay. The mechanic said there was no problem, the car had oil. I looked at the dipstick. It was still dry, with a little oil at the bottom. I said, "No, it's not ok, this car is way low on oil." Then it got weird. The manager reiterated there was no problem. Someone else insisted there was oil on the dipstick. I ran my thumb across the dipstick where there should have been oil and showed them there was no oil on my thumb. What about the low oil light? Then the mechanic raised the car and removed the drain plug, and oil came out. The clerk said "See, it has oil!" I agreed it had some oil, but not enough oil. The mechanic then explained how he knows how much oil to use. The manager even brought out a book that showed how much oil my car takes. I already knew from my owners manual, the four cylinder model takes 5 quarts, but the six cylinder--which is my car--takes 6.9 quarts. The book showed two numbers, 5 quarts and 1.9 quarts. The mechanic pointed to the book and said "I put 5 quarts of oil in the car." The manager responded "You have to add the 5 and the 1.9." Then there was an awkward silence. After that, the mechanic refilled with the correct amount of oil and pulled the dipstick three times to show me that it had oil. I was glad it had oil, but more so that it now had the correct amount of oil. The mechanic then went over the proposed repairs. I asked about the broken wire, which did not appear on the itemization. He said the wire was broken when the car came into the shop and he didn't know what it went to. Before I left, the mechanic took responsibility for misreading the oil capacity, which I appreciated. During check out, the manager and clerk said nothing about the mistake. I asked, "What if my car has problems because it was driven on low oil?" The manager gave me his card and said to bring it back. I thought he could say that because Virginia Tire would never take responsibility for repairing or replacing the engine of a 14-year old car with 110,000 miles. Not including the my time, the $65 oil change ended up costing me just over $100, including the overage for the tow, plus the cost of a new oil pressure sensor wire harness to replace the broken one. I will replace that myself.

Great service and attention to detail on their work. I had brake issues and Shawn aka Sung the…read moreowner/manager took care of it with extra work which he didn't charge for . They mainly deal with exterior an interior body work. I was very satisfied with my brakes being fixed by Sung and his employees. I would recommend anyone to give them a call if you need to work on your car. No hassles or empty promises from Sung, if he says he'll be done by 2 hours he'll get it done in 2 hours.

Normally I do not write review or have patience for a survey. However, this one deserves few…read moreminutes of my time. Making an appointment for an estimate was painless. The estimate for my car was very honest and fair. How do I know? After shopped around three other body shops then I've kind of figured out who is trying to squeeze me for more. I picked up my car yesterday as prior scheduled. The work done at Excel Auto Body was SUPERB!!! Later I found out how they match my slightly fainted car paint was by using a high-tech scanner. No one is able to tell the "resurface" area, like it "never happened". The shop manager (Shawn) told me that they are also the designated body shop for many car dealers in the metropolitan area. They guarantee their work and reputation. Although my car did not require a big job, but the Excel Auto Body still treated me with much courtesy. Thanks Shawn and Excel Auto Body, Calvin

I've been going here to get my car fixed for years. Best customer service ever…read more Great shop and amazing customer service.

From the first phone call to service and pick up this was a great experience. Our whole family now…read moregoes to him for repairs trusting the work will be done very well at a fair price. So happy we found Q auto service,!!!

I highly recommend Alban Tires; I had a blown run-flat tire under warranty that I bought elsewhere,…read moreand David, the store manager, tried to help me get back on the road and honor the warranty through Continental Tires. I feel David did everything within his power to help me get back on the road.

I had a fine experience with David and the crew at Alban tire. Admittedly, mine was a small job…read more Nevertheless, it was done with care, efficiently and courteously. I would definitely give the folks at Alban Tire more of my business.

I got my motorcycle tank covers painted here even though their main business is auto body only. Not…read moreto say they paint all motorcycles but you can always ask. The paint job is top notch. The gas tank turned out exactly as I wanted. I asked for an off-white color but they don't know exactly what I meant so they showed me their color palette. There was a whole stack of different variations of white and I was quite overwhelmed at first. I just picked one that spoke to me and I'm so glad it turned out very pretty. For the color sheen, I'm afraid "glossy" is your only option if you want to save money. It makes sense because all the cars are glossy. They don't store "satin" or "matte" but you can order them if you pay more. I wanted satin but didn't feel like spending more. Glossy looks quite good! The turn around time is about a week. Overall, quite satisfied with the results. Just note the parking lot is full most of the time and avoid traffic hours. The road right outside this shop can get really jammed.

Best Auto Body lived up to its name! They were very efficient, kept me in the loop as far as what…read moreneeded to be done and how the progress was going and my car was done in a timely manner. I highly recommend them for all of your vehicle needs.