I usually don't write reviews. Excellent work done by both…read moreChris Thorne and Steve..Professional and respectful, clean and did a good job, Chris is very skillful..If you need replace a new water heater, make sure you ask for Chris Thorne and you will not be disappointed.

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Hector replaced our water heater today, and we couldn't be happier with the service. A few months…read moreago, we hired him to replace the water heater at one of our rental properties after reading so many great reviews. We were so impressed with his work that we called him again for another property. Hector is professional, knowledgeable, honest, and very easy to work with. He arrived on time, explained everything clearly, and completed the installation efficiently. The quality of his work was excellent, and the entire process was smooth and stress-free. If you need a water heater replacement, I highly recommend Hector. It's hard to find someone this reliable and professional. We will definitely call him again in the future.

Called them to look at a toilet that wasn't flushing well after my toddler flushed her toothbrush…read more Also installed a new garbage disposal to replace the one that was wreaking havoc in my kitchen. Josh gave the quote and Alvaro the tech did a great job. But Dane was definitely the rockstar. I had a unique issue with replacing the ancient toilet. With his help we were able to get it done quickly and efficiently. They were all communicative and courteous. Arrived on time or early. Definitely going to save their number for any future projects

The Family Plumber in Los Alamitos has been our go-to plumber for years. We actually found them by…read moreaccident shortly after moving to the area, and after several disappointing experiences with other plumbing companies, finding them was a huge relief. What sets them apart is their honesty and professionalism. They take the time to explain the problem, discuss the available options, and never make us feel pressured. Their team is knowledgeable, reliable, and easy to work with. One of my favorite memories was when they patiently helped educate my kids about why flushing too much toilet paper can lead to clogs--what they jokingly called the "oatmeal effect." It turned a plumbing lesson into something memorable for the whole family! Now that we've moved, I realize even more how valuable it is to have an honest plumber you can trust. If you're looking for a reliable plumbing company, I highly recommend The Family Plumber.

Contacted Richard as I was in need of service on my water heater. He was timely in his response,…read moreand professional over the phone. He came same day and provided honest feedback. His price was reasonably fair as other companies were charging much more for the replacement. He completed the job the same day within a couple of hours. I highly recommend Richard.

Few months back, I had to replace my old dishwasher. A friend referred me to Mr. Richard F. for…read morethe job. He replaced the dishwasher and I was satisfied with the job professionally done. So, I had to keep his name and contact number for future help. This time, my gas water heater gave up yesterday. I contacted Mr. Richard F. and scheduled the replacement today. Again, the job was professionally done by Mr Richard F. and very satisfied with it. I read reviews but I seldom write reviews. I just want to share that somehow you may consider my experiences with this company... with Mr Richard F.

I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

Yet another fantastic service! Diverter was clogged and of such poor quality that it couldn't be…read moresalvaged. Robert and Richard (twins!) came out and fixed it quickly (4 hours), were done exactly when they said they would be, showed their work (the wall is still open, but they're going to close it tomorrow) and were really nice people. Can't ask for more than that!

Excellent work on our kitchen plumbing. Rene went above and beyond what we asked…read more He was friendly and efficient. Even my dog liked him

I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

I've been putting off getting our water softener fixed. Luckily CCW was able to come out the same…read moreweek that I found them on Yelp. It was easy to book a service on their site. The communication was very clear. I received text updates regarding time of arrival. Tony text me prior to coming and I sent him a picture of the system. I'm assuming he brought parts along based on this because he was able to replace a big part on the spot. Tony was very knowledgeable. He could tell what was potentially wrong in my house just by looking at the system. He even fixed my sink upstairs that no longer had water flow. All in all, the whole service took about 2 hours. He was able to reset my water softener, replace a part, and fix my sink. He even gave me some water test strips. Spending $200 for a 5-year maintenance is completely worth it. Now I don't need to think about it again until 2031!

Sara's Plumbing was the first to respond to my project request. They provided two time frames via…read moreYelp and called me back immediately after I left them a message. Casey was a great help, and they texted me on the progress and when the plumber would arrive. Nick was great! Very thorough and transparent, which we appreciated. He assessed the situation, fixed a clog, and showed me on the camera where the problem was/is. He helped with the drainage problem and gave us two options to explore to resolve it. He also provided suggestions on how to reduce the issue moving forward. I will spare you the before-and-after photos. Suffice it to say, he was a great help, and we will use Sara's from here on out.

I had a kitchen sink that was clogged the night before and early morning the next day, I started to…read morecall around for a morning service or ASAP. Sara's Best Plumbing was able to fit me in the same day. Nick Chavez was my plumber technician and he was very thorough with the evaluation. He told me what the cause was and the best reasonable solution was. Ultimately, I had a grease trap buildup that ended up blocking my kitchen sink pipe. Most likely from years of buildup. He cleared the pipe and got my life back together. Additionally, he gave me some followup recommendations. Highly recommend the service!