Went to the location for this business and it is now a Valvoline oil service business I need an…read moreoil and filter change and I pulled up to a lube bay where a customer was just leaving and 10 minutes later I was on my way. I was amazed at how quick it was and I never had to exit my vehicle.

The wait to get into the bay was probably the longest part. Overall, it was a great experience and…read moreI was happy with the ease and quality of service. Complimentary drinks and newspapers are nice and help the time go by quicker. The people are nice and efficient, they know what to do and run through checks on your car to see if anything is amiss and if you want it fixed. Oil changes may be their main thing, but they will do other changes if you need it. That also means you need to be aware so they don't up-sale you too much. Everything comes at a price! As long as your aware, they do a great and efficient job, I won't hesitate to go back next time I need a change.

Car was damaged. 300.00 to repair…read more We heard the pop and then they told us to back out because we couldn't go forward because something was dragging. Pulling up on the rack the first time Something got caught and bent (destroyed) and even though they had a recording of the noise and Knew what happened, they would not do anything about it. It was clearly done right there. On our new car with only 5000 miles on it. Heartbroken

This was my return trip to Valvoline Instant Oil Change. My first visit about three months ago…read morewas very quick and easy and I felt like a valued customer. This time I needed a 60,000 mile service which required cabin and engine air filter changed and a change of transfer case fluid. Valvoline had all the filters and even with all the extra work I was in and out in less than 15 minutes. These guys and gals are great and know there job.

We have been using Archers in Caldwell for several years now. They are to put it bluntly,…read morefantastic! I believe they are honest and thorough in their work. They always do a complete run-down of each and every system in our vehicles, prioritizing what is most important to be done. It's not often I can give such a glowing review. Give them a try. It's my understanding they just opened another location in Nampa. We've had oil changes, brake changes and other more difficult work done by them - although I can't recall what and they are always very knowledgeable and they get it done at a reasonable cost.

From the owner: Archers Auto Repair is a locally owned, community-focused auto repair shop serving Caldwell and…read moreNampa, Idaho. We specialize in honest, transparent automotive repair and maintenance with a strong emphasis on customer education and trust. We care for people, not just vehicles. Our team takes time to clearly explain repairs, provide digital vehicle inspections with photos, and help with customers make informed decisions without pressure. We are proud to create a welcoming environment for everyone in our community. We are also deeply involved in the local community. We host educational workshops like Women, Wheels, & Wine and support organizations throughout the Treasure Valley. We also invest in the future of the automotive industry through apprenticeships and mentorship programs.

Stopped by this shop for an oil change. They were quick, thorough, topped things off and I was on…read moremy way in about 20 minutes or so. Very friendly and professional staff. Value for the oil change is fair and not overpriced. There were a few new employees being trained, and the team there was respectful and helpful making sure the new team members were being trained properly. The team work was nice to see, along with the attention to safe practices and clear communication. Good job Caldwell crew. I'll be back to visit next time.

NIGHTMARE! These people are horrible! put tap water in my wife's SUV and now we have a cracked…read moreradiator and god knows what else! DO NOT GET YOUR OIL CHANGED HERE!

Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

Requested a quote, gave car year make and model and what needed done. Got a message back with only…read morea phone number stating to call for an appointment. I again asked for a quote and got told they needed my engine size... the engine for my specific y/m/m only comes in one size. I dont trust a mechanic that couldnt find that out or know that on their own. Would not recommend.

You folks might want to pay attention this place didn't take my air filter but said it was ok. Also…read morecouldn't grease top ball joints but seemed ok about it.

Easily one of the quickest, friendliest and professional places to go. Services were offered and…read moreexecuted quickly. I appreciated the light convo and friendly atmosphere. I'll definitely be bringing bumblebee back for my repairs and maintenance. Thank You!

The service is absolutely excellent every time I come here. I would also like to thank Tony for…read moregoing above and beyond to help me with making sure my tires were aired up so I can drive where I need to go safely.

SAVE THOUSANDS OF DOLLARS and just go somewhere else and get a more expensive oil change!!…read more This Valvoline location did an oil change for me the day before we left the state for vacation. I drove home from the oil change, parked in my driveway and went inside. I came back out a bit later to puddles of oil under my Jeep. My Jeep has never leaked oil, so I found this odd and asked my husband to look. The engine was DRENCHED in oil and oil was pouring out from the entire bottom of the engine compartment. He called the location furious and they told him to bring it back in. They had SIGNIFICANTLY overfilled my Jeep with oil...so much that oil spewed out all the way home, all over my driveway, and all the way back to the location and when he got it back to the location, they STILL had to remove more oil, because it was still overfilled, even after all that came out all over my engine, the road, and our driveway. When he arrived back, he also realized they had removed the engine cover when they changed the oil and had not put it back on (they still had it there when he went back, and had not called me to tell me they had it, despite having my phone number on file). And on top of both of those things, they also overtightened the oil filter cap, pinching the O-ring, which caused the excess oil to spray all over the entire engine compartment while driving, soaking the motor, all electronics, coils, etc in oil. So there was no protection for the motor while the oil was spraying everywhere. The technicians completely panicked, apologized, tried to clean the oil off the motor...which they quickly realized would be nearly impossible. They removed the excess oil, replaced the O-ring, and put our engine cover back on and told us we were good to go. They could not get all the oil off, so THEY SENT US TO THE CAR WASH WITH $20 to try to get the undercarriage cleaned. The next day, we left town. We made it less than 200 miles and the Jeep started smoking terribly and sputtering and would not run and we were broke down on the side of the freeway. We called the store manager and he called a repair shop in the town we were broke down outside of and had us go there. They ran some reports and told us we had a cylinder misfire, but were closing for the weekend and were unable to fix it until the following Monday. My husband had to purchase tools and parts and fix it in the auto parts store parking lot so we could get back on the road. The mechanic shop they sent us to told us it was directly related to the oil issue, as the oil and spark plugs were saturated in oil. We also got about 6 miles to the gallon of gas on this trip. We made the trip and came back, and the manager was beside himself with apologies, accepted responsibility for the damage, reimbursed us for the parts and the tools, and had a mobile detail guy come to our house and pressure wash the entire engine compartment, top and bottom of the engine (hopefully this is safe for a motor and did not cause more damage). We have had ongoing issues with this for more than a year. We have spent hours upon hours on over 22 phone calls with Valvoline headquarters, and the multiple area managers the company has cycled through over the year and a half we have been trying to get them to pay for the rest of the damage. They absolutely refuse to cover the rest of the damage. We have had the vehicle to three different mechanics that all state the damage was most likely caused by this incident. We have a warranty on the vehicle that refuses to cover the damage, because they also think the liability falls on Valvoline. We have went back and forth by phone and email over 22 times in the year and a half and now that they have drug it out so long, they say we don't have a foot to stand on because of the length of time since the oil change. We have documents within months of the oil change showing the engine codes for this damage. Upon searching on google, there are countless stories of damage caused to people's vehicles by Valvoline oil change centers. This particular one also caused damage to my mom's car...they even printed on her receipt that they were at fault and would cover issues that arise from what they did wrong. Please save time and LOTS of money and go elsewhere for your oil changes, it is not worth the "convenience" or the coupon price. Hard lesson learned for us, never again! Please let our experience save you some time and money!

We were not able to change the oil before we left for Idaho. It was way overdue…read more We ended up finding a coupon but I would come to a Valvoline oil change any day of the week. They are so friendly, professional and quick. You drive into the bay and stay in your car. I have only been to one other location in California. This location offered us cold water upon arrival. That is so very nice considering it is already 93 at 10am. You get the best oil, filters and service for the price. Plus the great customer service as well. Glad they had a location in Idaho that was on our way. Thank you!

Quick service, very professional. Cost as much as expected…read moreit to for a full synthetic oil change. Topped off fluids and have a happy car once again