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    11 years ago

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    Dixon Hardware & Lumber

    Dixon Hardware & Lumber

    4.2(49 reviews)
    0.7 mi
    $$

    Not my typical place to review, as I am no handyman or gardener…read more However, on every visit the past 18 years, the staff has always been extremely helpful. The store is also wonderfully stocked and maintained. I recently decided to try to attract some hummingbirds into my yard and figured a nice hanging plant should do the trick. With my limited knowledge of such things, I immediately asked for some assistance and recommendations. I was referred to Ava, who was just an absolute delight. She was genuinely excited about my pursuit and immediately gave me many options. With her help, I was able to choose a beautiful calibrachoa. She was nice enough to trim it up a bit for me, while also offering recommendations on care and watering. I tend to like to highlight when I receive service that I believe goes above and beyond my normal expectations. This was one of those occasions. Ava is knowledgeable and just has a radiant personality. A true asset to the staff at Ace.

    As it's been in the past, I can again describe the Dixon Ace store as "twice the store and half the…read morestuff" (referring to the other two nearby Ace stores). Today I went to the Dixon store for two small hardware items. I spent considerable time in front of rows of small drawers, as did another customer, searching for one of my items. I think the other customer finally became frustrated and left the store after pacing back and forth looking for something for many minutes. We caught glimpses of store employees at the end of the aisle, but they never seemed to notice us . . . or care that we might need help. I finally found one of my items without help, but I had not seen the other one (Pop Rivets) during my time there . . . so I tracked down an employee and asked. The employee apparently hadn't heard of a pop rivet, so he called to learn where they were. When we finally arrived there, the selection was very sparse with only aluminum pop rivets available in any quantity less than 100. I resigned myself to traveling west on I-80 to the next Ace store where, no surprise, they had a better selection of pop rivets. If it weren't for the extra distance, I would always opt for "half the store with twice the stuff". Most days parking is a real problem at the Vacaville store . . . for good reason.

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    Dixon Hardware & Lumber
    Dixon Hardware & Lumber
    Dixon Hardware & Lumber

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    Davis Ace Hardware

    Davis Ace Hardware

    3.5(162 reviews)
    7.7 mi
    $$

    3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

    BEWARE - Poor Quality Compost and Poor Customer Service…read more On Saturday, July 26, my husband purchased half a yard of "humus blend" compost from the Davis Ace rock yard. When he got home, I immediately noticed several large rocks, glass shards, and bits of plastic mixed in. I called the store right away and was told there had been previous complaints, but they thought this was a new delivery. The store manager apologized and said we could return the compost for a full refund. When we returned it, the yard staff were kind and helpful in removing it from our truck. However, when I went inside to process the refund, the rock yard manager was curt -- both to us and to the associate handling the return. When I explained why we were returning the product, his only response was that it was our responsibility to inspect the compost before purchase. This was shocking and completely inappropriate. A customer buying a "humus blend" should not have to sift through it on-site to make sure it doesn't contain glass and debris. I followed up with an email and a letter to the store owner, Mark Schulein, but received no response. Needless to say, we will be purchasing our landscape products elsewhere. I was willing to write this off as a one-time mistake, but the manager's dismissive attitude and lack of accountability have made me lose trust in the quality and integrity of Davis Ace Hardware.

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    Davis Ace Hardware - They give her treats and she knows it.

    They give her treats and she knows it.

    Davis Ace Hardware
    Davis Ace Hardware

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.3(248 reviews)
    9.1 mi
    $$

    Five-Star Experience at Lowe's!…read more I recently went to Lowe's to look for patio furniture, and we found exactly what we were looking for on display. Our first interaction was with Miguel, the department manager, who was extremely pleasant and helpful. He took the time to assist us and made the shopping experience easy. We then worked with Vernon at the Customer Service desk, who was also excellent. He was professional, helpful, and got everything set up for us. We initially misunderstood the delivery schedule, so I called and spoke with Araceli , one of the managers. She quickly understood the situation, took care of the problem, and told us they would have our furniture delivered the very next day. To her credit, they did exactly that. The delivery team was also fantastic. I unfortunately didn't catch their names, but they were fast, professional, clean, and efficient. They handled everything carefully and got the job done quickly. This was my first experience shopping at Lowe's for something like this. I've used other companies in the past, but hands down, Lowe's provided a great experience from start to finish. If you're purchasing something that you can't easily fit in your vehicle, I highly recommend talking with Miguel, Vernon, or Araceli.. They were all excellent to work with, and the delivery staff was just as pleasant. Great job, Lowe's! Five stars all the way. I will definitely be back!

    I was amazed by this Lowe's home improvement, superstore, so amazed I signed up for a Credit Card…read moreright on the spot and being a member received a amazing $24 discount on a door that was already discounted down to $159, what a deal this paid my tax and threw a little extra on the discounted storm door. I'll travel from Napa any day! Staff everywhere and they all seem to know where everything is, and a shout to hard worker Jared, I believe his name was on his tag who brought me down to storm doors, pulled the order out and carried it all the way to the front went and found a cart and loaded it and helped place it in the truck's bed, Great service for a senior citizen. 7/24 11:48am Customer 4 ever

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement - Patio furniture

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    Patio furniture

    Fastenal - hardware - Updated September 2026

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