This ACE is in a convenient spot in downtown area, it's actually close to the freeway. I've always…read morebeen able to find what I need there for the jobs I was on. Service is good and this location has an interesting setup where the section for outdoor stuff is in a separate building across the courtyard. Would go back next time I need something.

3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

Bought the blue and red variety of these wind turning flowers and they add such a pop of color to…read moremy yard without having to water, fertilize or trim them like regular flowers. Such a good value for less than $6. each, I'm now wishing I picked up the yellow one. But the lady at the garden center said I should return or call to see if they may get a shipment for Spring or Summer time. I've picked up quite a few cactus succulent type of plants at Home Depot and all 5 of them are thriving neatly nine months later. I highly recommend their garden center for your outdoor pots as well.

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

My wife stopped in to ask a question and I picked up some colored key rings…read more Super friendly and knowledgable workers. Large and spacious yet compact aisles. One unisex restroom for customers only.

We have old neon 4 foot lights going bad. We tried the LED…read moreexact replacement but they are Not bright enough. So next years project is to replace all 3 brackets l. No problem on refund.

Shout out to a real nice employee named Gio! My backyard hose spigot has a leak and I brought…read morepictures of it to the store. I had my infant with me and needed my hands. Gio was so kind and helped me find the exact part I needed. He even carried the basket for me while I was holding my infant. This was my infant Son's first trip to the hardware store and Gio was telling him about the parts we need to fix the hose. We got the correct paint, wrenches, spigot and plumbers tape. Great experience! Thank you Gio for being so helpful and considerate to help a working dad get the stuff we needed. They even have HOTWHEELS and I picked out two so we can race cars when we get home. Need parts? Take a picture and walk into this store- Gio and others will help you. Highly recommend A+++

Went looking for faucet valves for my laundry room. After going to both big box stores here in town…read moreI found what I needed right down the street at Ace! Clayton helped me find the faucet valves for my ancient Pfizer faucet. He is a Gem of an employee! He also helped me locate a small bottle of Roundup and a garden hose for the back yard! I have never had a bad experience at this store! It's a diamond in the rough!!!

So right off the bat I will say that I also have been bamboozled by false inventory online. But…read morethat seems to be common with any big box store... Otherwise my experiences with customer service and inventory at this location have been very good! In particular I like their gardening section. They have lots of healthy looking plants in the clearance section! They actually water their plants. Most of the time it just seems to be making room for new arrivals. The associate calls it "the happy shelf". The employees I've interacted with have been great too! The gardening section people are nice to talk to. They actually also garden and so can tell you tips or about their own experiences. The nice thing about their plants is they have a one year guarantee. So if they die you can get a replacement or refund. I think all of the plants I've bought from Lowe's have survived so far. I can't say the same for the big orange competitor. Tip: If you're buying mulch you can simply tell the gardening register person and pull your car up to the curb for assistance. No need to load and push around a heavy cart yourself! When I went into the main store two associates helped me find a tape measurer. That's without me flagging someone down for help. The prices also seem to be fair and they often have good sales. I bought major appliances here after comparing with a couple other stores. Delivery and install was good even though it's contracted out.

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

Been going here for 17 yrs for pool , spa and home goods. I buy all pool chemicals here. I bring…read moremy pool and spa water in for analysis and recommendations. They are very help and owners care! They're recommendations are accurate. Without them I'd be up a creek. They have saved me from hiring a pool company. When I need a pool part they typically have it in stock. The prices are not necessarily a bargain. However if we don't shop here they'll go away. Have to shop local. Amazon doesn't do water analysis and doesn't tell you if you have too much metal in water.

We purchased a spa from DHT a little over 5 years ago, when we were living in Davis and right after…read moreeverything got shut down due to the pandemic. Since then DHT has moved on from selling spas and hot tubs and we have moved out to the Mendocino Coast. However, DHT has remained super helpful and knowledgeable any time we've had questions or issues with the spa. They are always available to help us troubleshoot a problem or answer any questions we have. This has been invaluable to us since we live in an area where spa service is difficult to find.