3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

BEWARE - Poor Quality Compost and Poor Customer Service…read more On Saturday, July 26, my husband purchased half a yard of "humus blend" compost from the Davis Ace rock yard. When he got home, I immediately noticed several large rocks, glass shards, and bits of plastic mixed in. I called the store right away and was told there had been previous complaints, but they thought this was a new delivery. The store manager apologized and said we could return the compost for a full refund. When we returned it, the yard staff were kind and helpful in removing it from our truck. However, when I went inside to process the refund, the rock yard manager was curt -- both to us and to the associate handling the return. When I explained why we were returning the product, his only response was that it was our responsibility to inspect the compost before purchase. This was shocking and completely inappropriate. A customer buying a "humus blend" should not have to sift through it on-site to make sure it doesn't contain glass and debris. I followed up with an email and a letter to the store owner, Mark Schulein, but received no response. Needless to say, we will be purchasing our landscape products elsewhere. I was willing to write this off as a one-time mistake, but the manager's dismissive attitude and lack of accountability have made me lose trust in the quality and integrity of Davis Ace Hardware.

Never realized how amazing this place is tell I got older and had kids and being able to get…read moresomething I need quickly really matters. The customer service is amazing the second you walk through the doors you are greeted and felt welcome. Only down fall is that most of the employees ( mainly the guys ) assume I don't know what I want or what I'm talking about. But I've started to get use to it. The store is clean and finding what I need is easy. The lumber yard is kinda messy but it's whatever. I also have taken equipment in now that they got a new mechanic ( I wouldn't waste my time or money with the last guy that was there I think his name was John) the new guy is amazing and helped fix my mower that the other shop in town thought they "fixed". I think his name is Bryan he is great and when I called for an update the gal in the shop knew who I was and was able to help me immediately with an update that they were waiting on parts. They said it was a 2 week wait and I got mine back in 10 days and fixed correctly have not had a single problem with it. I will definitely be bring my other equipment here.

Our air conditioner died on a 100 degree day. My husband thought that the problem might be the…read morecapacitor so the search was on to find one available immediately. The Davis and Woodland Ace Hardware did not have any, nor did the Woodland Home Depot. Who knew that the Dixon Ace Hardware would carry them and have them in stock. They set one aside for us and we immediately made the trip to Dixon. The capacitor was waiting for us and the sales person mentioned that they are the only ones in the area that carry items like that. We wandered about the store a bit, it's larger than the Davis Ace. My husband was also looking for a specific drip irrigation plug but they didn't have it in stock. Two sales members helped us look for the item and then they explained that the store will be doing a major re-do in October so they are starting to reduce inventory and the plug seemed to be one of the current reductions. Even so, the store was orderly and well stocked with other items. Our $40 purchase in hand, my husband installed it once we got home, saving probably hundreds of dollars if we had called a HVAC company to diagnose the problem and replace the capacitor. BTW, it worked and we have cool air again.

Been going here for 17 yrs for pool , spa and home goods. I buy all pool chemicals here. I bring…read moremy pool and spa water in for analysis and recommendations. They are very help and owners care! They're recommendations are accurate. Without them I'd be up a creek. They have saved me from hiring a pool company. When I need a pool part they typically have it in stock. The prices are not necessarily a bargain. However if we don't shop here they'll go away. Have to shop local. Amazon doesn't do water analysis and doesn't tell you if you have too much metal in water.

The owner, Eric, yelled profanity at our 2 year old while we were attempting to shop for blinds…read more He, word-for-word, said "Are you f-ing kidding me? That's a $5,000 table- F*CK!" and stormed off; grabbing the toy trinkets my child was playing with from right in front of him. There is absolutely no excuse for that response in any setting- let alone a professional one. Eric had ran to hide in the back when my husband wanted to confront him. There was no apology, no explanation, nothing- from anyone. We would absolutely be reporting to corporate but upon further research we found out he is an owner. I also can't help but feel this was a racially driven attack. I, a white woman, had come in prior to my husband and had been greeted warmly by Eric. But my hispanic husband who came in later was not greeted at all- actually, he was cussed at! Money can't buy class but apparently Eric has neither of those since he was so worked up over $5,000. I would spend my money elsewhere. There is nothing "Ma and Pa" or "family owned" about this place. Just some wanna-be capitalist white supremacists who think it's okay to cuss and yell at toddlers and potential customers.

Can't find any location still open on the Sacramento area for walk in business. Very disappointing!read more

Horrible, did not even let me in, asked for product, lady went in and did not even check and came…read moreback, said they don't have it, it was a lie, very rude and disrespectful

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

I'm a local contractor and the friendly staff at All Star Rents supply me with a variety of…read morereasonably priced tool rentals that make my job easier. Thanks to Ron and Harrison for working with me over the last decade!

A big thank you to Ron for helping me with my rental of equipment for our wood deck. Used 2…read moremachines and a ton of sandpaper. Got all 5 layers of paint off of our deck so we could put a fresh new coat on. Were just trying to get this deck to last us another couple more years before we rip it out and pay big bucks for a new one. Huge money savings for us for now. Thanks again Ron, we truly appreciate you.

Way better selection than the downtown store, although this store is not open on Sundays like the…read moreone on 2nd Street. I picked up a UCD pullover hoodie featuring one cool cow! They didn't have any small sizes, but I figured I could make a medium work since I didn't wanna go home empty-handed. Over the years, I misplaced all of my stuff from my college days, so I jumped at the opportunity to find a replacement while on my way to Sac for the weekend. The store doesn't offer posters of the university or of anything really, except the egghead sculptures. No thanks. They do offer plenty of gifts and accessories though, including a collection of UCD sanrio products. Being on campus, of course they sell electronics as well as textbooks downstairs. When making my purchase, the staff ran into technical issues at the front counter, but they eventually found a resolution without too much of a delay. Parking is free on Saturdays and Sundays.

Service was VERY slow. Selection was decent, I got a $5 keychain- way too much in my opinion. But…read morewhatever supports the school and my daughter!

Came by to do some quick grocery shopping after shopping at tj maxx in the same plaza. Lots of…read moreparking. They had shopping carts in the front readily available. I was able to find what I needed. They have self check out for 10 items or less and they have someone directing you to open registers once they're available.

Large location with a good variety of items. Prices are…read morepretty good. Lots of employees milling around so you can easily locate someone if you need assistance. Located in a large shopping plaza with a variety of other stores as well.

Both the staff and district manager at this location were unhelpful in resolving an ordering issue…read more I ordered a $1600 pool cleaning robot for same day delivery after seeing that option available on the Leslie's Pool website. I selected Davis, and what could have been the start of a great relationship with a local business quickly became a disappointment due to their disinterest in helping resolve a Leslie's end error. Unfortunately the staff and the district manager made it very apparent they could not be bothered with me and tried to pass the buck for the Leslie's error telling me to call Uber, who of course insisted it was a Leslie's error. Uber thankfully told me to call Leslie's Corporate although I had to find that number on my own. Leslie's Corporate confirmed I entered the correct delivery address as screenshots and an invoice show (and as I had explained) and is working to resolve the problem and get me my apparently no longer arriving same day product... Even sending me to Leslie's corporate and a general knowledge of what was going on and some empathy from the local staff could have resolved the issue that morning instead of in the afternoon after a day spent chasing around a $1600 item, mostly for the benefit of Leslie's or Uber; one of whom was going to have to eat the cost with AMEX if they didn't get it back. Regardless of whose fault it was I will not be visiting Leslie's in Davis or getting a quote for pool service from them. I want to work with businesses that go out of their way to help customers, especially when the error is due to their brand.

We have a Polaris Robotic Sweeper that stopped working wile under warranty. It was purchased at…read moreLeslie's in Vacaville. We attempted to have it serviced at the Vacaville location but the manager was short with us and would not allow us to leave it to be serviced. We contacted Leslie's main office and they suggest we try their store in Davis. We drove to Davis and spoke with the store manager, Paula. Paula was great! She took the time to listen about the sweeper and how it wasn't operating. Paula explained that 1) they would be more than happy to take the sweeper and repair it. 2) Paula also let us know that Polaris is backlogged and slow shipping parts out. 3) Paula said she our keep us updated on the sweeper. Paula called us weekly to update us on what was actually wrong with the sweeper and that the parts had been ordered. Approximately 3 weeks later Paula called and said the motor has been replaced, they also wanted to replace the cord but that had not come in yet. Paula said if wanted to pick up the sweeper we could and they would notify us when the cord came in. We picked up the sweeper and approximately a week later Paula called us again. This time she said the sweeper cord still hadn't came in BUT we were getting a new sweeper to replace the one that was under warranty. I can't say enough good things about Paula and the Davis, Leslie's Pool Supply. I have no doubt that Paula's tenacity and Pierre's, the District Manager's concern for taking care of customers was what led to this positive outcome. We definitely would say that if you live in Vacaville it s we'll worth the drive to Leslie's in Davis. We will be spending our money at Leslie's in Davis. We even brought Paula a present for her great customer service.

Meh. Not much here…read more I call it the Ding How mall. Hardware store is another smaller Ace with no nursery. But it's still here! Grocery store has gone through a few iterations and has landed on Save Mart. Vitalant is in back. Usually why I go.