Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

Hello... First of all, I have always gone to the Acura Dealership to have all my services done on…read moremy 2003 Acura TL s. I never could find an independent Auto Repair shop which I felt comfortable with. But because of the escalating repair costs at the Dealership, I researched Precision Auto Repair and its knowledge specifically with Honda and Acura Vehicles on Yelp. I spoke to Keven over the phone, and after conferring my concerns and the necessity for a number of issues to bring my vehicle up to service, Keven stated he would write up and estimate and send it via email. Later on in the day, I received a detailed report via email of all the issues that needed to be addressed. These coincided with most of the issues on my list with a few added. Pictures and estimated costs were included with this report. After going over the repairs with Kevin, I brought in my vehicle the next day. After several days, all the work was completed, and the price was very reasonable. I found their work to be extremely thorough, and I will for sure be using Precision Repair for all my future Acura needs in the future. Thanks, Kevin, for your knowledge and Professionalism!!!

Jimmy, the owner is a great guy. He's extremely honest! I read the previous reviews and have a hard…read moretime believing the bad ones. The bad reviewers are the ones that sound dishonest to me. Jimmy is a straight up, no nonsense type of guy. Maybe they didn't like that, I find it refreshing personally. I've been using Jimmy's shop for about 5 years now with all four of my vehicles. Jimmy has always been straight up and honest in my opinion. He tells me what the car needs now, what can wait but to keep an eye on it. I've been through a lot of mechanics because of trustworthiness and Jimmy's a keeper! I've never had a reason not to trust him!!!

We have had our cars serviced and fixed at Pleasanton Auto for years. Jim is the best. He is very…read morehonest and professional and gets the job done. You can always count on him and his staff for help. I would never take my cars to anyone else.

These folks are always honest and trustworthy. Over the years I have had continually good service,…read morebeing told when I didn't need something done as well as when I did need something done. So that shows me that they are not trying just to squeeze money out of people who may not be auto mechanics themselves. Been going here for over 20 years and referred several friends who are also now happy clients.

Nice experience bringing my Acura for a timing belt change. I was a little skeptical at first,…read morebecause they told me I didn't need an appointment. TB is a pretty big job, but I brought the car in the morning, and right before close, I was able to pick it up that day. Out of all the indies and stealerships I called, Harry's gave me the most competitive quote. They also used quality ASIN parts, so I was happy with that. For sure I'll be bringing my car back for repairs when the time comes.

Nice seating area and very straightforward service! I came for smog check and just dropped in. They…read moregot done within 15 min

They kept it 100% real with me and helped me understand everything going on with my vehicle I will…read morebe back if I ever need anything done in the future a big shout out to angle as well he did amazing work

Was recommended coming here from a friend based on their honest work, and after getting my car…read moreworked on I can 100% agree that Santa Rita is a great and honest auto shop. I came in here to fix struts on a 2009 Camry. I told them the wrong specs but I was able to update the specs prior to dropping my car off. It ended up saving me some money. I explained to the mechanic that I also had issues with TPMS. The mechanic looked at it and gave me honest advice on how to proceed without trying to sell me on anything. I appreciate that he was trying to have a conversation with me to educate rather than trying to get extra work done. Lastly I appreciate that they stayed open for me to pick up the car past closing. A very nice gesture.

The owner is very honest and sincere. I came here after getting an estimate from the dealership for…read morean AC repair. After reviewing the dealer's list of recommended repairs, he explained that several of the items were unnecessary and only fixed what was actually needed. The AC was repaired perfectly for about half the price quoted by the dealer. As an added bonus, he even cleaned my headlights at no extra charge. It's refreshing to find a mechanic who values honesty and fair pricing. This will definitely be my go-to shop for all of my cars going forward.

Asif and his crew are the best. Their attention to detail stands out in everything they do. I…read morerecommend them on the Oil Change and Smog Check side 100%. They use Mighty brand full synthetic and blends unlike the previous owners. They take pride in what they do and that's what I like.

How do you tell someone to come back after driving miles, just to say you're not the guy to check-…read morewait 2 hours. Then you call Asif and he tells you he doesn't know when he's showing up, "it's busy" when you are clearly seeing no one is at the shop, "call back next week" then switches up and says "call back next month." I patiently tried to work with this place and just want my vehicle checked out, lost future business and references from me.

Volt check engine light on and makes loud noise under gas mode. Made appointment next day and he…read morewas able to diagnose issue - long 2 pages of errors/engine parts. Did his research to pinpoint error in recall item. We paid for diagnostic and made appointment at dealership. Would have cost us 1.5-2k otherwise. Thanks for the quick friendly service and honesty.

Joe has a great demeanor and has taken great care of our vehicles. I have felt that his quotes…read morewere reasonable and his work has had no issues. I feel comfortable when my 20 year old daughter takes her car there that she will be treated fairly. Thank you Joe.

Repairs were well done and I would recommend them for repairs for your car. Manager found the best…read morequality parts for the best price. He was honest and finished the job on time. He explained what the former mechanic did that caused my Air Conditioning to not work.

If I could give Old Town Auto Care zero stars, I would. Save your time, your money, and your…read moresanity, and take your vehicle anywhere else. In October, we paid a $1,600 deposit to have a rear differential replaced, followed by a final payment of $2,804.12 on November 25th. When we picked up the vehicle last week February 11, 2026 (yes they held our vehicle for months), it was still making the exact same noise as the day it was dropped off. We immediately did a ride-along with their own mechanic, who confirmed the issue was still present. Because they were entirely unable to fix the vehicle despite being paid in full, their mechanic explicitly stated that if we took it to another shop, Old Town Auto Care would refund the cost of the repair. We took the vehicle to a second, competent shop. They completely repaired it and confirmed that the rear differential did indeed need replacement, which was the exact work Old Town Auto Care charged us over $4,400 for but utterly failed to perform. We returned to Old Town Auto Care with undeniable proof: the new invoice, the actual old part, and a letter from the second shop. Despite their blatant failure to do the job and their own mechanic's verbal promise, management is now outright refusing to issue the promised partial refund of $1,900. I have included pictures of my credit card charges from Old Town Auto Care as well as the invoice form the different competent shop who confirmed and fixed the problem as proof. They will take your money, fail to fix your car, and then refuse to make it right even when presented with hard evidence of their incompetence. Do yourself a favor and avoid Old Town Auto Care at all costs.