The most friendly and helpful staff I've encountered at an auto shop. We've been taking our cars here for years. They are honest, never feel like I'm being upsold. They are patient and friendly with my questions (I know nothing about cars and ask a lot of questions). They are also just friendly and talk with my kids and kind to my dog. I'd recommend them to my friends and family. Happy we found them read more

Nice experience bringing my Acura for a timing belt change. I was a little skeptical at first, because they told me I didn't need an appointment. TB is a pretty big job, but I brought the car in the morning, and right before close, I was able to pick it up that day. Out of all the indies and stealerships I called, Harry's gave me the most competitive quote. They also used quality ASIN parts, so I was happy with that. For sure I'll be bringing my car back for repairs when the time comes. read more

These folks are always honest and trustworthy. Over the years I have had continually good service, being told when I didn't need something done as well as when I did need something done. So that shows me that they are not trying just to squeeze money out of people who may not be auto mechanics themselves. Been going here for over 20 years and referred several friends who are also now happy clients. read more

Harry's Auto Repair - Smog Check Stations Near Me - Pleasanton, California

Friendly and polite staff, first come first serve service, and they got me in and out quickly - 4 stars there. Got a decent ballpark number over the phone for the job and very reasonable labor rate after checking in. Call me cheap/stingy/frugal but a ~200% markup on retail pricing for a commodity part seems a bit much though. read more

My Jeep broke down and had AAA Tow it here. They got it up and running again for a whole lot less than i was expecting. Friendly, trustworthy and easy to work with, this is now the shop I will use when in town and when local family needs car repairs. If you need a reliable and knowledgeable mechanic in Pleasanton, this is the place you've been looking for. They are AAA approved. read more

This place is awesome! They are family owned and treat you like family. In a world where it's hard to trust mechanics they are very trustworthy. They don't offer shuttle service however they still drove me to my job, in fact the owners wife was the one that offered. 5 stars !!! Would give six if I could read more

(using the wife's account) I was in a pinch for a bumper repair and tire change before an upcoming road trip to see the grandkids and long story short the fellas here were able to see me without much notice and got the job done in the nick of time!!! All with fair pricing so you can say im a happy camper.. read more

I've fully restored a '65 Barracuda Formula S. The front end was completely rebuilt with all new parts I sought out Harry's to do the alignment as they have a technician knowledgeable about '60s cars. The tech was not able to align the car. Prior to starting I planned on going over a few things to bring him up to speed as to what had been done and what the factory procedure was per the factory service manual (FSM). They tech told me he didn't need any of my information as he knew it all and was widely known as on expert on '60s cars. What I found out is that he indeed does know Chevrolets, but he knew very little about how to align a Plymouth with torsion bar suspension. The very first thing the FSM requires is to set the torsion bars at the proper ride height, he didn't do it, when I asked about it, he got out a tape and measured along the bottom of the car's pinch rail to level the car. That is not the correct procedure as the FSM dictates that the front lower control arms be measured from the floor to determine the height. It just went badly and I lost confidence in his ability to get the job done. I let him do his thing and he finally gave up and told me there were issues with the car and he didn't know how to fix it without changing out the upper control arms. Bottom line, if you have a Chev or other GM car he is knowledgeable about them, but don't bring him a Mopar with torsion bar suspension, he's out of his comfort zone and abilities. read more

5/5 My car needed an oil change and I decided on Harry's based on their good reviews and pricing. Everyone I encountered at Harry's was pleasant and maybe more importantly, honest. I felt like my car was in good, knowledgeable hands and overall my experience was exemplary. Will be going back and would absolutely recommend. read more

What an amazing find for me! Talk about luck. I don't live in the area but I had the terrible luck of hearing my brakes make noise on the way to work. Found this place on a fluke but when I went in, Kam was very attentive and helped me right away. He was able to work with me on how long the repair was to take and how much it would cost. The price was fair and I was out roughly about the time he told me the car would be done. I will definitely be back to complete more work but so thankful it was completed and it was a job well done. read more

Shout out to Kam and Charlie for always providing great customer service. Harry's Auto has been my home shop for the past few years and they have taken great care of both of my vehicles (my truck and my daughter's car). Most recent visit today was to do a wheel alignment on my daughter's car. My previous visit they replaced brakes pads at no cost to me because the pads did not last the warranty. I love the early bird drop off and the fact that they are open on Saturdays too. read more

Great shop, very clean, Very honest and great people, with competitive prices. Will definitely be back. 10/10 would recommend

Great service, had my oil changed really fast and for a great price. Definitely making this my new main shop to bring my vehicle in for repairs. read more

This place was great and Kam was especially helpful and welcoming! They were fast, helpful, and didn't try to take advantage of me when I mentioned my tail light and license light might need to be replaced. They performed an inspection, found my license light was fine, and replaced my tail light free of charge. I am definitely coming back for all my repairs! read more

If you have money to waste this is your place! Water pump and temp sensor replacement quote of 1,050 dollars is what they hit me with. I got quoted $480 at a mechanic shop in Newark. So I had AAA tow my car there instead. The 480 included the parts! And Harry's wanted to test for other things so who knows what would have been the total damage if I didn't know this other shop . The diagnostics charge was 175. Take your car elsewhere before these thieves look at it. read more

Scott was an absolute lifesaver he is the owner and I can see why he has been blessed and why his business is successful. I was stranded in the bay and he got me up and running in hours, he took the time to explain everything to me and was incredibly honest as well as very technically skilled. I can not speak highly enough of this place, Charlie the service writer was great and very friendly and helpful as well and so was Sheila at the front desk. These guys didn't have to bend over backwards and help me as they did they could've just tried to get the most money and treated me as a number but they didn't and for that I am extremely grateful. read more

Highest recommendations. We've been regular customers at Harry's for our vehicles' repair and maintenance for several years, and will continue to do so. A few days ago our Volvo suddenly stopped going, luckily where we could coast off the road to a safe spot. We had it towed to Harry's, where they looked at it and found that an air duct between the air cleaner and intake manifold had worked its way loose. They called us later that day, and told us the problem was fixed and the car was ready to go. The price for repair: free! Excellent-customer-service! read more

Thank you for your service. You've been great in helping to us to maintain our car and making our vehicle safe to drive. I appreciate your support. read more

Fixed my under engine splash guard there yesterday. The guys there are friendly, professional and efficient. This will be my future to go place. read more

My rear control arm broke on a drive up to Washington and was in the area. Henry and his team quickly diagnosed the problem, are currently getting the parts and will have my vehicle on the road again same day. They even treated us like family, having food in the back offered me and my family to help ourselves read more

Initially took car in for oil leak which ended up not being anything of concern but they did find other problems which needed to be addressed. They were very professional and had great communication. They repaired it and in a timely manner. I was pleased with their service and I would highly recommend this business for your car repairs and maintenance. read more

Needed new brakes and am always skeptical of auto repair shops because as a woman who knows little about cars, I'm an easy target to be taken advantage of. Luckily, I had a great experience at Harry's. Getting in for a diagnosis was a bit of a wait, but once I was in they were quick, they were honest about what needed to be repaired and didn't try to sell me anything else. I was given an accurate estimate, the cost was reasonable and the work itself was completed quickly. They even replaced my blinker light for free because I had no idea how to do it myself. Overall, I was happy with my experience here and I will return in the future. read more

Charlie and his team did a great job, went in for some maintenance. They informed me of all the services my car needed. The price was more than affordable! If you want quality work, this is your place. read more

Harry's Auto Repair - My 2013 Dodge Challenger - Smog Check Stations Near Me - Pleasanton, California

Jennifer was great to talk to! Helped me a lot with my questions, would definitely recommend coming here.

GREAT customer service ,very thorough and HONEST! They will be my mechanics for life! Thanks for getting my 89 Chevy running like a new truck! read more

Rude female receptionist. No care for customer concern. Answered questions Rudley with attitude. Won't ever be coming here! read more

This is a quick update - I had used this auto repair business 2 years ago to get my older, 2003 Subaru Baja smog certified. I had a very good experience and noted that in my previous review. This year, I took to them, again. Too my surprise, their price for a smog inspection had changed only slightly in price. The previous was $26.95, including the $8.25 Certificate charge. This time, it was $29.95. Just as in the past, these folks are very well organized and efficient. I wasn't here more than 15 minutes and they had other cars and service to tend to so it wasn't as if they waited around with nothing to do. They also were diligent about Covid 19 virus prevention. All the staff wore masks and they were practicing 'Social Distancing.' I would be pleased about taking my vehicles there for smog or repair in the future. Jim read more

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Very good advice and service! Appreciate the honesty to get my daughter's car serviced here.

My 2014 Toyota Prius C had an off and on annoying rattling sound down below the engine that two different dealership mechanics two different times (in Humboldt County) without finding anything. Taking it into Harry's they found and fixed the problem so quickly I did not even have time to get a cup of coffee. And they only charged me half of the original quote as it did not take so much time and effort. What was easy for them made a world of difference for me as I was nervous not knowing what the noise was... now that it is gone it is like getting my peace of mind back driving my car. Thanks all at Harry's!! read more

Dishonest auto shop do not trust this place they basically robbed me of 1,800 dollars, told them I had an oil censor code being thrown and they told me no it's something else. 1,800 dollars later my check engine light turns back on and guess what it's the oil sensor code being thrown again took my vehicle to a trusted auto shop to be repaired. Totally dishonest and shady business go elsewhere read more

I took my car in after a bad dealership experience that failed to diagnose my cars weird noise. They said it's first come first serve so I made sure to get in at 8am. They were attentive and quickly identified the issue. Given the positive experience we brought my partner's car in and again they quickly identified the issue. They proactively ordered parts allowing work to be done by the end of the day. The prices for the labor and parts were reasonable. The best auto experience I've had. I will be returning! read more

I was visiting Pleasanton when my car died at Costco. I called AAA and since Harry's Auto Repair was on the list of recommended repair shops I told the driver to take me there. Upon arrival at the shop I told the daughter of the owner (receptionist) the issue was the starter yet when I received my final invoice still charged me $189 for "diagnostic"! Usually that price is deducted from the total repair cost. Then overcharged me on the price of the starter. The GM site sells a brand new AC Delco starter for $401. A shop's cost is usually less than that! They charged me $646!! The straw that broke the camel's back is a charge of $32 for credit card use. For a total bill of $1,103!! I would have used a debit card if this was disclosed to me. I am very disappointed with this business. I can't believe AAA recommended this shop. This business owes me at least a $480 refund!! I expect a call to discuss how to rectify this matter. I plan to share my experience with AAA, BBB... read more

Harry's Auto Repair provides quality service with integrity. Their shop is clean and their team is always pleasant. I would highly recommend this shop. read more

Have a 2011 Jeep Grand Cherokee with 5.7 Liter Hemi Motor. The heater hose failed and needed replacing. They originally quoted $1,200 because the dash needed to be peeled back. Kam called mid morning and said it was ready and the bill was $327. Only needed 2 hours labor and a bit of coolant. Very honest as some shops would have dinged me for the extra 6 hours of labor. They are not the cheapest in town....but I would say the fairest with quick response times! read more

Harry's Auto Repair - Before Repair - Smog Check Stations Near Me - Pleasanton, California

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We have been taking our cars to Harry's for the last 5 years. My 2003 BMW X5 has been a frequent flyer recently. Each time I've brought my car in service has always been great and repair price fair. A good mechanic is hard to find and I am so glad we found Harry's. read more

Very fast diagnostic and repair at very low cost. They found defective oil pan plug and fixed for under $100.

Had my brakes checked here. Gave me a quick solid response to the condition of my recently bought used vehicle. Kam the Manager is great! Friendly and Proffessional and very honest. Worth the drive and they make sure to keep your car clean with protective covering. Will continue to bring my car here :) read more

Very good customer service from everyone there, honest and fair prices. Lady up dront was very knowledgeable highly recommend

Charlie help me out!! I had a minor problem with my car an easy fix and he didn't charge me. you guys will definitely be getting my service from now on read more

I bought a used vehicle and brought it here for a look over. They were fast and very thorough. Gave me full details on the issues, nothing major thankfully, and the priority level of each issue. Printed me a quote with the details of the things that need work. They offer a discount for AAA members as well. Staff was very friendly and helpful. Thanks Kam!! See you soon read more