Umm I give it three stars because the onion rings were good. My burger barely had anything on it, the ranch dressing is disgusting, watery and the fries needed to cook longer. Oh, not to mention i forgot how high priced this place is.... ugh I was so excited when I heard they were opening up a Fat Burger in Dena. I MAY Give this place one more chance; I guess I have to ask for extra rabbit food! Update: Just looked at my daughters burger to see why she didn't finish it (mind you I said WELL DONE) and her burger was pink in the inside. I am totally pissed and will NOT return to this Fat Burger. We'll see if it lasts as long as the one on Lake Ave. years ago. Changing from 3 stars to 1 read more

Fatburger & Buffalo's Express - Asked for well done.. this is ridiculous - Burgers Near Me - Pasadena, California

Ist time visit to this location .. also a big fan of fatbugers . The manager Victor runs a great neat clean shop with outstanding people skills.. great service ... thanks ! Also hats off to the cook, and Register young lady very well trained. Thanks guys..I'll be back ! Thumbs up ! read more

Rating on wings only. They have a pop up. Truly one of the best wings you can find. To go orders are well packed. The lemon pepper and Korean bbq are the best!!!! My new wings place. read more

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So after trying the Impossible Burger, I tried the Veggie Burger, which I expected to be more like a traditional garden patty. However, I was very surprised to discover that the texture and taste of this patty was on par with Beyond Meat and Impossible. The generous portion of relish, tomato, and lettuce helped make this a fantastic experience that had all the umami of a traditional beef burger, for a substantially lower price than their Impossible Burger option. A great value in my opinion. read more

Fatburger & Buffalo's Express - Packaging for veggie burger - Burgers Near Me - Pasadena, California

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No thank you. Wasn't fat. Wasn't good. Wasn't even salted. Fries were steak fries with none of the seasoning or salt...like whaaa?? The burger was extra medium size at best. There was no flavor to it. There was more lettuce than anything else. I would have rather had a Chumbucket meal than this. Honestly, really disappointed. We ended up ordering more food elsewhere. Whomp Whomp. :( read more

Slap!,sizzle,press,char,flip and repeat.The chemical change is about to happen and we will soon indulge In the perfect combination of flavor and ingredients that founder Lovie Yancy wanted us to experience.I was a skeptic at first,will I get the same great taste at this location as I do from my Los Angeles home? First bite,mmm,yep,charred meat.Chomp,chomp,ya, crisp lettuce an pickles.Slurp,yep,and there's goes the yolk and greasy juices dripping everywhere.And the fries? Skinny and fat,they delivered on the taste I was accustomed too.So my experience with their burger was almost the same except the location in Los Angeles is a little more fattier and greasier.And like any new grill,you would have to break it in for a little while before you get the same results.Service is good and the parking is limited.They serve magic water or should I say alcohol at this location.And so goes my take on the world renowned burger,Peace read more

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I originally avoided this place on account of the fact that I generally don't want to eat at places with "fat" in the name, but we tried it on a whim one day and I was HOOKED. I wished I had tried it sooner! We now eat here more than I care to admit and the food is consistently delicious. They have the best fries! Super crispy and really generous serving size. read more

I had the Western Bacon BBQ Fatburger and let me tell you, this was the most delicious burger I had so far in Pasadena. I was surprised by how long it took for my order, but it was worth the price. I am definitely coming back to this spot when I come back to California. read more

Love the food, don't appreciate the service. Typically place phone orders and feel the staff can be rude sometimes. Last phone order I forgot what type of plant based meat is offered. I asked for a beyond burger and the worker simply said they did not have beyond burgers. He did not try to assist me by telling me what type of plant based options they carried. I had to tell him I wanted whichever option they had; that I forgot the name. Today I called in for a phone order. Whoever answered forgot about me on the phone. I hung up and tried calling back. Phone was off the hook for 15 minutes. Luckily I learned there is an online order option. Not posting this review to complain. Trying to give honest feedback with hopes that the manager of this store sees and addresses these issues with his or her workers. I think a reminder on proper customer service is overdue (as a frequent customer this past year) and a better phone system needs to be put in place. read more

I cannot believe that I had never been to Fatburger before. Neither had anyone in my family!! The great service started from the moment that we called in when the young lady answering the phone was sweet and repeated our order back to us THREE times to make sure that it was correct. We all, except for me, are VERY picky in our food is prepared. Yep, THEY are Sallies and I am Harry! HA!! My medium Fatburger was delicious and I loved the relish addition!! My only suggestion is to get the onions grilled - it was a great choice. The fat fries were AWESOME!! The carnivore ordered a large Fatburger that was a little overdone but was still delicious. The wings were great, but do not travel well as they lost their crispness and steamed as we drove home. NOT Fatburger fault. Finally, we had an Impossible Burger for our plant-based family member. The skinny fries were a hit. The VEGAN vanilla shake was incredible, but on the pricey side as all vegan food is!! Overall, we loved Fatburger Pasadena and will be coming again!! read more

Came for the Impossible Burger, was not disappointed! Somebody posted before that they were upset that the meat burgers and Impossible burgers were cooked on the same grill, but it looks like they now have a separate, smaller grill on the far right for the Impossible burgers. I sat at the counter and watched the whole thing. Impossible burgers are about $9 here, so it's not a cheap lunch. Also, the hype I kept hearing about the Impossible burger is it was so close to meat that it had its own version of "blood" and was super juicy etc. I personally was not looking forward to that and am pleased to say it was not that way at all. Will be back soon! read more

Fatburger & Buffalo's Express - Burgers Near Me - Pasadena, California

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Now they have vegan shakes! Cool idea! Except at nearly $10 a pop, I'm not going to try one. Waaaaay too expensive. read more

Fatburger & Buffalo's Express - Vegan shakes sound great but not for $10 - Burgers Near Me - Pasadena, California

I'm a huge burger lover and have tried a great deal of burgers from all different types of fast-food joints as well as gourmet burgers. I've got to say from my over 10 year experience of eating, comparing and contrasting burgers, Fat Burger is one of the worse ones I've had. At least this branch in Pasadena, I haven't tried other branches. I was indulged to make this review after my second visit. The first visit I had similar thoughts but gave them some benefit of the doubt that maybe the cooks there were just having a bad day. However, after having it for the second time, I've come to the conclusion that this place is just not really good. I'll go a bit into the Burgers. The first thing I noticed about the Burger was that the Buns seemed a tad too thick for the ratio of meat. The meat patty is average but the type of buns used is dryer than I'm used to and feel very dense. So with each bite it feels like you're tearing off a huge chunk of hotdog bun meat to a smaller ratio of meat. The meat also tasted subpar to average. Actually a bit chewy, and flavorless at best. The Lettuce and condiments I have no issues with, but there is an abundance of oil that sits within the burger, melts into the buns the longer you're holding it, surprisingly though all of this does not make the buns taste any less dryer. There's also this really weird after-taste in the burger that tastes synthetic, almost like plastic. I can't really describe the flavor but it did make me gag slightly and made the rest of the eating experience not very fun. This last visit was one of the few times where I've actually put aside the burger to toss it because it was worse in my mouth than it would be in the trash. When a Carl's Jr, 3 dollar burger tastes better than a Double Patty Fat Burger, there's an issue. At least I'm actually enjoying eating a Famous Star as sloppily as it is thrown together. The issue also comes in after eating it. I felt extremely unfulfilled, and a lot worse than before I had the burger. Slightly disgusting, but also not having enjoyed that Burger at all. How I see it, if you're going to clog your arteries and eat fast food, you might as well get something remotely positive from it, such as a short good experience of flavor, or a minor dopamine rush from the excess salt. I got none of that from this Burger. It felt like matter that I was just feeding my body, and slightly worse than that. Matter that tasted kind of bad... that would eventually clog my arteries. Not worth at all. I ordered the "meal" both times I've been here and both times I was severely disappointed. The fries taste worse than McDonald's soggy fries that you've left out for 4 hours. They actually taste stale! Even ketchup can't mask the dryness of the fries! There is a slight traditional flavor to the fries but the rest of the fries taste like sticks of batter that's been fried for too long. There is crunch to them, but in the bad way. They crumble like dust in an oven. Also the Pepsi is probably the worst Pepsi I've ever had. I don't understand how you screw up soda? It's literally from a machine. Maybe it just hasn't been loaded up properly but I've had this same issue both times I've been there. The Pepsi is actually flat, no carbonation. It's equivalent to soda that's been left out for an entire day. So either someone isn't loading up the machine properly or the machine is broken! At the end of the day, it takes a lot for me to come onto Yelp to write a review but this place was distasteful enough for me to perhaps warn others from this place. Some of these critiques are not difficult to solve, which makes me question the effort of the establishment. It takes a tremendous lack of effort to produce "food" that tastes this bad. I would not be surprised if the people who worked here were super unenthused about their work/product as it is directly reflected in their Burgers. In conclusion, if you're looking for a Good Burger joint, go across the street where there's a Chick-Fil-A, they've never been a problem and have way better quality control. Or go to McDonald's. McDonald's is still superior if you're looking for a late night snack, as it can at least still taste decent half of the time. Fat Burger though? Button down the hatches because you're going to be having a negative experience if you try this place. It isn't the worst I've had for sure, but it is pretty bad. I know it is a bit cruel to be this brutally honest but it is also a bit insulting to the customer that food like this is being served period. I'm not trying to be an elitist but most people would be able to tell this place is not even trying. read more

Wanted a burger for lunch and this place just opened so we gave it a try. Walked right in, looked over the menu and placed our order. It's small so sitting might be limited so I recommend not going during the lunch rush. We were lucky to get a table for four. The Original Burger - 1/3 lb burger with everything and when I say everything I mean Everything. It came with Onions, lettuce pickles, mayo, tomato, relish, cheese and mustard. Burger was cooked medium and was cooked perfectly and juicy. What I found a little weird and would not get again would be the relish. The relish was not needed on this burger and would not get the relish again. Other then that the burger was good. Onion Rings - The onion rings were home made and good. Not to much batter and nice and crispy. Dunk them in some ketchup and take a bite. Great onion rings! Drink - I had a regular drink and they have that coke machine that let's you pick the soda and the flavor. It is awesome, I love these things. I had cherry coke then the next refile I had vanilla coke. A variety every time you refill. I will definitely be coming back to Fatburger sooner as appose to later. read more

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They messed up my order, which by skipping mine. Literally waited 45 mins. Then the audacity to offer me free water, when I paid for a medium drink. They didn't even apologize for messing up. I wouldn't recommend coming to this location. Terrible experience. The employees at night should get re-train. read more

Oh man, a new fatburger in Pasadena!!! Haven't had it in years since there's not too many around anymore. Shoot, I'm both happy there's one here and I'm not...it just makes it harder to choose between burger places in Pasadena. Fatburger is definitely in the top 3 categories for burgers ( in n out and super burger). Staff was friendly, even if it's a simple "how's your day going so far?" Instead of just going through the motions and taking my order, at least it was small talk. Ordered the xxl burger and it was massive! Nearly ordered the xxxl burger which would have had 3 humongous patties. Of course I had to crown my burger with an egg. Also got their fat fries, my favorite. Burger was big and delicious. Whatever seasoning or pepper they use is very good, has a very subtle kick at the end. Will surely return and throw Fatburger into my Pasadena burger rotation. read more

Fatburger & Buffalo's Express - Fat fries - Burgers Near Me - Pasadena, California

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Was kind of happy this place was opening up, but this meal did not meet my joy for the date. Joy was stood up. I ordered the Western BBQ Fatburger. This burger came out dry. No BBQ sauce, no mayo, no nothing. Typically this style of burger comes with some type of BBQ sauce you would think... but it didn't. This was a very mediocre, dry burger. Ordered some onion rings and they were ok, but they have some of the worst ranch dressing known to man. Taste like krap. There's nothing fresh about it. Ruined the onion ring experience. Get some real ranch ASAP! Wifey ordered a double burger with bacon, cheese, egg, mayo and mustard. It was better than mine, but they need to mellow out on the pepper. Crazy over seasoned meat. Also tried the Oreo style shake. I didn't care for it. Either low quality ice cream or way too much milk was used. Something was off with the taste. I'll come back one more time in a few months to give the new crew another chance and update the review when I do. read more

Fatburger & Buffalo's Express - Horrible ranch. Like some off white goop. - Burgers Near Me - Pasadena, California

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The service here is so great , quick , polite and attentive ! Always clean when I go in . The food is good always fresh and is a bit pricey but you get what you pay for . The portions are huge . Love all the different options they have . A little bit of everything for everyone read more

The food is still great! But going to Pepsi vs Coke lost you all the stars. Pepsi sucks!

The grilled chicken burger is pretty good. I had it on a dark wheat bun with cheese. Just add some green Tabasco sauce for extra heat. read more

Fatburger & Buffalo's Express - Grilled chicken burger with cheese on dark wheat bun is pretty good. Add green Tabasco sauce for some extra heat . - Burgers Near Me - Pasadena, California

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This is the 2nd time this has happened! We order our meal for pick up and it's completely wrong. This time, arrive to pick up, server offered me the wrong order #271, I explain, it's #270. She goes back. Comes out with a bag, and says here's #270. I get home, it says #271 on the bag, she just handed me back the same order I told her it wasn't. She knew it was the wrong order! So I have to drive back to the location to get the correct order, and they don't have it made. So I wait. Never going back. I understand a one time issue, but this isn't a one time issue, it's bad management and training. read more

Pretty fast service for a Fat Burger. They are pretty good at making burgers. Some locations are slow, this one has its act together. Great hamburgers with fresh parties. Never frozen. Excellent! read more

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Overall service was good and food was good. Although they forgot my fries that I got in my meal. To add on, this was my first time trying Fatbuger. read more

Fatburger & Buffalo's Express - Burgers Near Me - Pasadena, California

Ordered by phone for pickup. A slow night for them, so everything should be fine, right? Nope. I got one pound of charred crust with everything on it. Yuck. Did not have time to drive back 20 miles to complain. Do better Fatburger. If I go back, do I have to order it rare to avoid this? read more

Omg, they really are fat burgers. I did the large and ate that...somehow. Don't know how people do the XXXL. But you get on the Wall of Fame if you do. They make a tasty burger. Can't recommend turkey burger. It kinda dries your mouth like turkey does. It's not that great. But the main burger definitely is. People were right, it's the hot burger chain right now. You pay similar prices at places with dinky, dirty burgers. If you're gonna get your caloric intake, why not go all out? ;) read more

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Love the crispy meat. Ingredients and flavor is really great! I like doing th XXXL challenge not just for the certificate but the flavoring. This location is fast and friendly. read more

Fatburger & Buffalo's Express - Burgers Near Me - Pasadena, California

One of few places I can get a really good hearty veggie burger( that actually tastes like a burger) and yummy sweet potato fries. And they're always polite. A little pricey for burgers but the actual product +the service makes it worth it read more

They should change the name of this place to FatWing. Seriously, these are the best wings in California. I don't like the burgers here ... or pretty much anywhere in LA County. The wings are through the roof, though! The meat tastes fresh. I think a lot of the "never frozen" places probably keep the meat at thirty-two-point-one degrees Fahrenheit -- technically never "freezing" the meat, but making it taste gross all the same. At FatWing, the chicken tastes like the bird roamed the countryside earlier that day before wandering into the kitchen where it was promptly butchered, fried, smothered in delicious sauce, and put on your plate. Great, now I feel bad for the ill-fated poultry. read more

I've been to many Fatbuger locations but this one blew me away with its cleanliness & the quality of food and service. This might just become my regular go to over In N Out. Update: This FB location has quickly become my favorite weekly go to. Their burgers are juicy and fresh. The boneless lemon pepper and buffalo wings are absolutely amazing and go really well with their beer! Dunno how i missed it the first few times, but yes, they serve beer! read more

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Ordered threw postmates tonight. Never been before. Must say the best burger ive EVER had. I got the 1lb burger and it was well put together. I didn't get a chance to take a pic i was too hungry read more

I love Fatburger so when I saw it open I had to stop by. Parking: street parking a little tight Cleanliness: 5 stars Service:5 stars Food:5 stars Over all I will be back... oh and the have draft beer big plus read more

Fatburger & Buffalo's Express - It tasted way better than it looks - Burgers Near Me - Pasadena, California

The oil tasted terrible and ruined the sandwich. The chicken was ok but it was so expensive, especially compared to some other burger/chicken places. read more

I gave This location one star because of customer service . I went with my friend to this Fatburger very exticed and hungry First the cashier look mad and like she didn't want to be there. We place our order so we were both waiting and I saw that the cook didn't wash her hands just wet them and then picked up her pants and put her gloves on .The whole she was cooking our food she was just touching her dirty apron and others things while cooking That's nasty.. We got food minutes after I realize that the cook was the managing the shift or the assisted manager I thought it. was unprofessional . Her name was MEOLDY my friend saw her name tag.To get hire of this position and not wash your hands and not be sanitary when it comes to food so when I realized this if threw all my food away and I was really disappointed please don't let this girl cook your food caution Ill come when she is not there to have clean food. read more

Fatburger & Buffalo's Express - Burgers Near Me - Pasadena, California

Ive been here twice and the staff were always nice and my food always was fairly fast each time :3 only thing i would say is that the fat fries are a little bland by themselves but theyre big n perfect for chili cheese fries read more

These employees are really rude. The level of rudeness was just simple uncalled forZ Zero customer service skills. I asked for a gluten free bun and she didn't hear me because the worker kept talking over me asking if that's all or if I'm done. I chalked it up to not being able to hear because of the mask too and loud music. I get the receipt and saw that it wasn't on my order because the usually charge extra for it. I go to double check and ask her if it was added just in case. Maybe it doesn't usually show up on the receipt. The woman left Came back and I paid for the extra whatever it was. I said thank you so much and I got nothing. As she gave us our food I asked for ranch and she plops it in our bag and I said thank you and she didn't even bother to acknowledge me. As someone who works in customer service this type of behavior is unacceptable. I get having bad days long nights of rude customers but this was just plain rude CS for no reason. read more

I kindly asked the cook who handed me my to go order, for two more dipping sauces. She was hella rude as of I wanted the sauces for free. She could have been a nice coworker and helped out the new cashier instead of leaving him confused. Only giving 3 stars cause I didn't like her attitude but I love fat burger. read more

Before going in I admittedly didn't expect much, I wasn't having the best day and I was hungry. I went in for a quick bite. Which I've heard this place is good for, but the reason I wanted to write a review was because of the young man with dark hair and glasses working the register at the time. I didn't catch his name but I have to say he definitely made what would've been your average fast-food grab into the highlight of my day. He was so nice, answering my questions and making small talk with me, I rarely see that kind of politeness anymore. Great service! read more

Didn't expect to like this place but was pleasantly surprised. Simple menu, but not In n Out simple. Several options for sides, wings, shakes, soda, and decent selection of basic beer. They have both Boca and Impossible burger options if you are meatless. I was happy about this since I don't like the impossible burger, personally. Burger ingredients were fresh, sweet potato fires were good, and they have honey mustard for dipping so that's an automatic 5 star. Seating area is clean, service was fast and friendly. read more

O got a skinny burger combo it was 20 dollars smh do i even need to comment. This foid is extremely over priced amd must b stsying a float off reputation alone not to mention the burgers are average at best way better burger spots with far more reasonable prices they will nvr see me again read more

I haven't seen a Fatburger in ages. Had to stop in and grab a burger in case Easter dinner is late which I'm sure it will be. DELICIOUS and probably the best fries ever. Good thing there isn't a FB near me or I would be fat as a pig. read more