What can I say, I'm moving away and I'm so bummed that I'm going to have to find a new stylist. I love Jessica! She always listens and does just what I'm asking for. She even bailed me out after an at home hair color went wrong. I love the aveda products. This isn't some hole in the wall but a nice salon with great services. I really appreciate how COVID safe the salon is. I feel like they are taking every precaution possible. read more

Just had my first cut with Lisa after seeing my former stylist for 17 years until he retired. Needless to say, I was a bit anxious about trying someone new. She put me at ease right away and proceeded to give me an expert cut that put all my first-timer fears to rest. You can tell she's got excellent skills, and she takes her time to listen and then pay careful attention to each snip as she goes. I walked out with exactly the style I was envisioning! The owner, Anna, also made an extra effort to make me feel welcomed and valued as a new client at Faust. I'm so relieved to have someone with whom I can entrust my hair in my new neighborhood! Will definitely be back. read more

Receptionist was rude at best.. talked like she was in middle school with that valley girl draw. It's Scott's Valley darlin, not West Menlo Park or Atherton. read more

I have had two amazing experiences at Faust! The first was a cut and color with Gina. Gina took her time and really made sure she understood what I wanted and then she executed it PERFECTLY! I have never been so happy with my hair in my life. If you are blonde and get highlights do yourself a favor and go see Gina! My second great experience was with Anna who did my hair and makeup for my bridal shower. Anna worked quickly but carefully and made me feel so relaxed while I was there. She did a beautiful low updo and very natural looking makeup which lasted ALL day. I cannot wait to go back for my wedding hair and makeup and have total confidence that I will be just as happy with the results. Thanks ladies! See you soon! read more

I had a facial with Myriah and it was absolutely wonderful! She was incredibly sweet, knowledgable and had a calming touch. I felt so relaxed yet satisfied after my treatment! I will recommend her to all my friends and family! So glad I chose her as my esthetician! read more

Love this place! The staff is amazing and makes for a wonderful experience. I hair salon that listens to clients

Buyer Beware. I really wanted to like this place. The girls here are great, very sweet and friendly and personable. The salon is professional, but the pricing is outrageous. I chose this salon for wedding hair and make-up basically because the other vendors I contacted in the area didn't call me back. I called Faust and had a great conversation with Anna; she told me Bridal hair ran $185 and bridal makeup was $140, but these prices included a trial run for hair and trial run for make-up. It seemed a bit pricey at a grand total of $325, but I committed. I went in for my trial day and we figured out a simple hair style with the stylist. The style was beautiful and very simple; definitely not worth $185 (+ tip) but I had committed and I do keep my promises and appointments. I sat with Anna for my trial make-up. Make-up turned out fine, not great, but fine. I communicated with her that I was hoping for a little glamor, a touch of special. We talked and she suggested and we changed a few things but at the end of it all, I looked like myself on a good "no-foundation-necessary" makeup week day. Not quite the wedding-day-glamour I was hoping for. As I was about to leave I was told I needed to pay half of the bridal package. No problem, I handed over my card and was charged not only half of the $325, but an additional $70 on top of it. Suddenly, it seems I have to pay for my trial makeup which is now NOT included in the trial run. Oh, and let's not forget the tips (plural). So the new make-up total is $70 for my trial session, then another $140 due on my wedding day. I would never have booked this unnecessary trial make-up run if it was costing me an additional $70 on top of all the other wedding expenses, which I was meticulously tracking with every vendor we contracted with. So now for bridal make-up I'm paying out a whopping $210. And let's not forget the additional $185 for hair either. This now brings my bridal package to a grand total of $395 for simple hair and normal-ish make-up.... not including tips. Keep in mind there is no printed pricing for services offered anywhere - not in the salon nor in the website. So you have no supporting documentation to back-up what you were initial told during phone conversations. I balked at the expense, but at this point the wedding is 5 days away. I felt had no other option but to pay the fee and show up on the big day. Fast forward to my wedding day. The absolute final straw which very nearly ruined my wedding day was that at the end of all the hair and make-up sessions for myself and my bridesmaids at Faust, we ended up leaving the salon over an hour and a half late, which had me rushing like mad to arrive for my own wedding ceremony on time with my dress and all reception supplies in tow, which I had to rush back to the hotel for before heading out to the venue. This was by FAR the most stressful part of my wedding day and the fact which I have trouble forgiving the most; we were assured we would have plenty of time for all our appointments to be completed and have a couple hours left for pre-wedding tasks and duties. Try 25 minutes. And the kicker? I was offered 10% off my next service there if I posted a favorable yelp review. read more

After reading some awesome reviews I decided to get a haircut here. I called in and got an appointment with Paola within a half an hour of calling, so I was stoked. The staff was very courteous and I felt hopeful. I came armed with photos and was pretty specific about what I wanted. Paola was very sweet and gave an awesome head massage with shampoo but halfway through the cut let me know her son was waiting at his school with no one to pick him up and that the school was calling. I let her know I understood and that I would wait if she needed to make a phone call and make arrangements for him. She seemed very rushed, and then she let me know her daughter needed to be picked up as well at three. Uumm... I can empathize with having to work and juggling kids but I also felt like I was paying on the higher end for a cut and that I was rushed and my cut came out looking unfinished. I am bummed with the haircut and the lack of professionalism. I definitely don't feel like I got a $65 haircut. Maybe I caught her on a bad day, I'm sure she's awesome when she's focused on her client but it was not that day for me! My search for the perfect stylist continues..... read more

I wanted to like this salon since it is so close to my home. However, I don't think I could recommend this salon to anyone. The young lady that cut and colored my hair was nice but I had to have her re-color my hair. It still looked awful after the re-color. I received a facial and I really like the way it turned out. She was the saving grace for this salon. The young lady that was working the cashier station was very difficult to work with. She rang me up for product I did not buy. If I had not looked at my receipt carefully I would not have noticed. When I went back in the salon to speak with her about it she was very rude. She did not know how to reverse the charges so I had to stand there for over 30 minutes while someone helped her. She continued to take customers leaving me standing there waiting on her to assist me. read more

I'm really bummed about not loving this salon. It is close to my work. The stylist I used is super nice and did a great job on my hair but both times I have left I felt like I paid more than I ever had before and I've been to Salon's all over the Bay Area. Because the last salon I frequented was in Pleasanton, I asked a few of my friends that work on "the other side of the hill" and they confirmed that those prices are not close to what I would pay in even Palo Alto. First time I got a new color, a few foils on the top, and a hair cut for $220 plus they talked me into buying $100 of product. Kind of the normal new salon stuff... The second time I was charged $120 for a full color root touch up,. No foils, no hair cut. I'm going to another salon next time. I love the color but I'm sure that I can find similar service for a more reasonable price. read more

Went to see Lisa for the first time this week. She really listened to the challenges I was having with the way my hair had been cut. She made great recommendations and I LOVE my cut. Exactly what I wanted, more body, looks great the day after washing. Thank you. I'll be back! read more

i love Emily and Anna! They were more than accommodating when i told them we needed 6 bridal hair appointments before noon on a Sunday (for myself and all of my bridesmaids and family). All the girls looked fab! And Emily did an AMAZING job on my hair -- seriously beyond what i even imagined. i wish i lived in the area so i could make her my regular hairdresser! And anna did a truly remarkable job on my makeup. i've never had my makeup done with such attention and precision, and she really listened to what i wanted. she has techniques like ive never seen! I'm super-neurotic (when i leave a salon i always immediately want to 'fix' the parts i dont like) but i didnt want to touch my hair or make up at all the entire day! i seriously wish i could drive down from the East Bay for every haircut and special occasion. read more

Anna is amazing!!! She is so down to earth and sweet as pie! Agreed to meet me last minute at 6 am to get me ready for my wedding, with one weeks notice. The morning of, she greeted me and calmed most of my nerves. (A few hours before my wedding was to take place...not easy) so thankful I found her! Makeup was flawless and easy on the eyes, very timeless. My hair was classy and just cute! The entire experience was unlike any other. Fell in love with Anna and her amazing service! Make this your one stop beauty shop! Well worth it!!!! read more

Faust Salon & Spa - Hair Salons Near Me - Scotts Valley, California

Been meaning to write this forever. I've been coming to Faust for about 3 years and they are just fantastic! I started coming here when I lived in Felton, but even after moving to San Jose a year and a half ago I still wouldn't dream of going anywhere else. I see Marissa for all my hair needs- cut, style, color, treatments, etc, and she rocks all of it. She has always been able to figure out and do exactly what I wanted. She's also a very enjoyable person to know - friendly, fun, caring. We talk about movies, books, life, you name it. Anna, the owner, is also completely wonderful. She makes me feel so welcome and taken care of every time I'm here. I also enjoy the many and varied conversations we have. I highly recommend Faust! They are great people, knowledgeable and skilled, and they really look after you here. read more

Let me just say... WOW. I came to this place as a referral. I have had a stylist for years that I love do my hair.. And in a pinch for a wedding and my stylist was sick I came here. I was welcomed instantly with happy faces and friendly staff. Walking in.. My hair was 3 different colors (oops.. My own fault) and I wanted to go to my natural brown/blonde hair. Paola and Anna took fabulous care of me and I walked out looking like a million bucks! I would recommend this place to anyone ... They are wonderful! Getting hair done by someone you don't know can be scary as I have had many bad experiences. This place rocks and will take good care of you. Great product was used on my hair and for the treatment you get.. It's worth every penny. Happy customer over here!! read more

I went here a few months ago for bangs and a trim and I got a shag which I didn't ask for. I hated it and ended up having to get hair extensions. It wasn't what I asked for at all. My hair cutter completely ignored what I wanted and did their own thing. read more

I walked by this salon right before my dentist appointment on Thursday and immediately notice a lovely hairstyle and woman at that! "Her hair is hot, me gusto mucho!!!", I told my ever so helpful friend.. We continued onto my appt for an dental appt. and would be about an hour. I was quickly done and realized my driver was next door getting a new style. With my mouth in gauze, I waited patiently in the salon watching Lisa cut n razor this crown of curls into a much needed update do'! She was excellent , kind and the staff very sweet especially upon paying the mgr(?)ended up giving me a complimentary blowout feeling empathy for my swelling cheek and inability to communicate properly. Products she purchased: lacquer spray which smells DIVINE and sumotech, pomade. bumble & bumble and aveda are sold here. Will definitely return:-) read more

Faust Salon & Spa - Hair Salons Near Me - Scotts Valley, California

I love my makeup trial for my wedding. It's been hours already and my skin doesn't look oily or shiny. Anna listened to me and didn't overpower my face but accentuated my features and just made me look like me on my best day! read more

Faust Salon & Spa - Wedding trial - Hair Salons Near Me - Scotts Valley, California

I had an amazing experience with Ali today! She gave the best haircut and highlights/lowlights. I LOVE my hair color and she took so much time to make sure the color and cut were just right. She is easy to talk to and I could tell she knew exactly what to do to make my hair color look fantastic. I would HIGHLY recommend her- she is very professional and friendly and my hair is soft, shiny, and I have beautiful color that looks sophisticated and natural. I am so happy with Ali as my stylist and can't wait to come back! Jamie read more

Amazing work by Anna. She literally does that before and after makeup transformation! I'm almost 70 years old and I not only look pretty in a natural way but 20 years younger. I've never used Botox or any injectables because I've always been weary of not looking like me or like I've had something obviously done. I've been going to Anna for over 15 years and she is the only one I will have do my professional makeup for special occasion or even something simple like a family gathering. A+ Anna! Liz B. read more

Good vibe, and good cuts. My whole family gets their haircut here! I'll wait all semester away from home and the first thing I do is call Faust to schedule and appointment. I don't trust anyone else with my hair. read more

If you want a no-nonsense, nurturing, modern, and professional spot for all things personal maintenance, this is your new home. As a regular, I fell into 'deep-like' with this place from the get go. Anna Wu effortlessly slides between owner/manager and style-maketress and make-up maven when needed. Emily is a cut and color marvel -- as is Lisa, and the rest of the stylist team. Yarah gets a double thumbs-up for massage. Book a skin appointment with Michelle Kelly. She's as a natural and fluid esthetician and offers a unique skin menu including teen facials and new client tailored peels. Be sure to be clear and ask for exactly what you want, you'll be accommodated. Faust is on the up and has potential to become an even more amazing salon. read more

My experience is with Paola, who always does a fantastic job. I highly recommend her!

I have been to this salon twice now and Marissa has been fabulous each time cutting and coloring my hair. The products she uses leaves my hair looking great, lasts longer and I have never received so many compliments about my hair. I wear my hair long and she really listens regarding how much (or rather little) to cut and her knowledge of hair/color/cuts is evident. The conversation and silence is never awkward. She picks up on what I seem to need. I asked her to show me how to style my haircut and she was great in her instructions and demonstrations. At my first visit I was given some coupons to pass to friends and I would also receive discount if redeemed. I liked that. The atmosphere is very comfortable and professional and I feel like I am a very important client from the moment I step into the salon. It is a relaxing experience and I look forward to my appointments. I was even offered to be picked up when I was having car problems. That is great service. To sum it up, I have never been as happy with my hair as I am now thanks to Marissa and really enjoy my Faust experiences. read more

Jennifer was very attentive and made my hair feel silky smooth and hydrated.

Faust is great! I met the owners of this salon through my job and have had nothing but good experiences. The atmosphere is nice, the stylists are professional and very attentive--all my cuts have been fantastic. HIGHLY RECOMMENDED! read more

The boyfriend and I stopped in for haircuts last week, and Lisa did a fantastic job! She expertly styled both my super fine short hair, and my boyfriend's thick, curly locks. I loved that she took the time to really go over how I wanted the cut to look, she had lots of great ideas about what would make me look my best. I got SO many compliments on my cut at the wedding we attended the next day. The boyfriend looks handsome, as always, but this is one of the first haircuts that he really loves. Lisa patiently walked me though my first experience coloring my hair, and made me feel totally at ease. While I was nervous to color my virgin hair, I LOVE the results, and Lisa totally empowered me to go bold. Additionally, Anna, the owner, helped us pick out new products that better suited our particular hair types. We're looking better than ever, and I can't wait to return to Faust for my next cut! read more

Love this salon so very much! Jessica is truly a lifesaver! My hair was a bit of a mess and she absolutely revived it and gave me exactly what I was looking for! So sweet and such an amazing group of staff. Highly recommended!! read more

Raving about the manager! Besides loving (and envying!!) her color, I actually met her at my place of business but I could easily see and appreciate the skills that made her/make her a manager read more

Lisa did an outstanding job repairing my hair which had been badly over processed (at another salon), she worked closely with me to achieve the desired results.. Thank you Lisa!!! Thanks also to salon owner Anna for her added support. Faust is a true team willing to work with their clients!!! Look forward to my next appointment !!! read more

I can't say enough good things about Anna and her wonderful team at Faust. I've been a customer for the last 4-5 years and have received excellent hair cuts and styling from Paola and Lisa. They really listen and put great care into their craft, making me feel at ease and comfortable throughout the entire process. I have had the pleasure of receiving a handful of facials from Myriah as well. She is gentle, kind, and the experiences have been so relaxing - with wonderful results! My skin always looks and feels so healthy when I leave. I can't wait to get in for another one soon. Thank you, Faust! Can't wait to see you all soon. read more

I want to start this off by saying the owner Anna and the stylist were both very nice. I found Faust on Yelp after my regular go to place hadn't done the best job with my haircut. It was unmanageable and honestly not my style. I explained to Anna the owner what I needed was someone super comfortable with short hair and what I was unhappy with. She recommended a stylist that was supposed to a whiz with short hair and I made an appointment for today. I am very disappointed in my experience. The girl, don't get me wrong is VERY kind and sweet but I felt the whole time she lacked a great deal of confidence, which made me nervous. After cutting for awhile she showed me the back. Basically I had come in with a bob which doesn't work for my hair AT ALL, and I had asked her to cut the back into an A-line with texture and to pull some of my bulk forward to create heavier bangs. When she handed me the mirror I basically just had a shorter bob. I asked if she could please texture the back so she dried my hair to do so. Usually when I get my hair blown out at a salon its smooth and shiny. She felt so afraid to grab my hair that there was no tension so it came out frizzy with fly aways and wave. She then proceeds to texture the back with her trimmers rather then texturing scissors which I found odd but whatever. She shows me again and it still looks like a bob. When I comment on this she says its probably the way she styled it. So I ask her to flat iron it. She is very sweet so says no problem...except when she starts flat ironing it shes flipping the ends up a la Jennifer Aniston in the first season of friends. And its still frizzy and totally without any style and at this point I think there is a joke being played on me. And then I tell her lets not do anything else to it. I was totally done and needed to get out of there. I'm very bummed. I live on the mountain and was really hoping I would have a place to go to here. But alas, it was not meant to be. I honestly feel like the owner didn't make a recommendation based on my needs, rather was filling a space in the book. Now I should say this..when I got home I wet my hair and styled it myself. The cut isn't horrible. Its not exactly what I wanted but I can make due. The two star rating is just about the overall experience. I feel like when you go to a salon you should feel like you are in capable hands and you walk out of there feeling like you want to go out and show off your look. At Faust I sadly had the exact opposite experience. read more

Love Faust Salon! Anna did my hair and makeup recently for my engagement pictures and I was so impressed!! I wanted beach waves and natural/fresh makeup and she could not have done a better job! I definitely recommend her, plus everyone else working there is so sweet and friendly!! read more

I saw Emily Johnston for a crisis color correction back in January. exceeding my expectations, She brought my hair from a dark yellow toner to an icy blonde. I've been in the industry for a long time now, and my peeve in hair salons are stylist who suffer from delusions of grandeur, not here!! Emilys chair side manner is professional yet humble, and still hip. Her skillzzz are what really put me at ease, explaining first how she would tackle my hair, getting my understanding, so I could have a realistic expectation of what one could expect with my over processed, damaged, sad, yellow hair (wouldn't be surprised if other stylists turned me away due to the severity of the situation). Then finally, her precision execution!! no surprises. I can't recommend Emily enough! My whole experience with Faust Scott's valley from start to finish was perf. Here are some points I feel like rattling off: Plenty of parking, text message appointments, friendly owner/staff, CLEAN, beautiful space, happy people, educated staff, free samples! I would continue to go to Faust Scott's valley but its just too far out of the way for a busy gal like myself, living in Santa Cruz. #GOemily ! read more

Ali was amazing! I had her style my hair for my maternity photos, and she did a wonderful job. I will definitely going back to her for regular cuts down the road. Thanks Ali! read more

Have been getting my hair cut here for awhile now and wouldn't imagine going anywhere else. I always get my hair cut by Nina and she is awesome. She is super detailed and always makes sure that I leave with a perfect hair cut. Great hair cuts and cool people. read more

I completely lucked out!!! I was in Scott's Valley for the week and wanted my hair cut. I called a couple of salons then went to Yelp for assistance and found some great reviews on Faust Salon & Spa. Emily gave me an amazing cut. My hair texture changed since I became 50-ish. It's very fine and I needed a cut that worked with all my hair issues. Emily took the time to really listen to my concerns, wants & needs and gave me the best cut I've had in a very long time. I asked her to help me find the best products for my hair and she explained each product to me and made sure I understood how to use them. Anna runs a professional, clean, fun salon and I will defiantly go back! read more

I LOVE this place! Nina is my miracle worker! She really worked with me to get my hair the exact color of blonde I wanted. She's attentive and skilled and the owner Anna is always super friendly and recognizes her customers. Highly recommend!! read more

I love this salon! Brody has restored the health of my hair. I love the products, staff,special events. I also love when im offered a complimentary hand massage while my color processes. Fabulous place. read more

I have had above and beyond service at Faust in Scotts Valley. I work downtown Santa Cruz right around the corner from Faust, but choose to drive to Scotts Valley for their expertise and hospitality. I have enjoyed getting to know Michelle and getting facials and wax treatments with her. She always has great pointers, solutions, and recommendations for my skin. My skin has improved with her help and I'm gaining confidence by the day. Anna, the salon owner/manager, is such a gem. She has the best taste and can always recommend one of her amazing stylists to help with my blonde hair. I usually struggle getting the right shades of blonde, but Marissa was wonderful and her attention to deal is excellent. She listens to what I wanted and really paid attention. Faust is an absolutely amazing salon. Complete with Aveda, Bumble and Bumble, Jan Marini, and Dermologica products which have all been an amazing addition to my regimen. Needless to say, I look forward to many more pleasant experiences with Anna and her staff. read more