Bought a used Kia Telluride in May 2026. I was satisfied with the terms of the purchase, including…read morethe trade-in value of my high-mileage Ford. I never felt there were any shenanigans occurring. Thanks to the finance guy (apologies for not getting your name) for walking me through a question I had. The service around that buying experience was great, particularly with the salesman (Less Morgan). I came in half an hour before closing and the team stayed late to complete the purchase without time pressure. We agreed the dealer would owe body work. The manager (Robert?) provided a loaner vehicle during the duration of that repair, which was appreciated. Less was great at communicating throughout the repair, and got Service to quickly address a concern I had the same day the vehicle was back from the body work despite a packed appointment schedule.

Several family members and I have purchased from Beyer in the past. But the place is going down…read morehill now. They'll sell you a car, but service is a disaster. Most recently, I had a warning light and message come on for a particular function. They couldn't get me in for a month. I asked if it was safe to drive for that long. They told me they'd have someone call me back to let me know. Maybe they could get me in sooner. No call back, so I tried again. This time I called sales and the rep walked over to service to check. He told me he'd leave a note for them to call by the end of the day. No call. Pretty standard experience at Beyer now. I never heard back. I went to Dulles Kia - they got me in same day with a covered rental. They told me I shouldn't really wait on the situation and I had my car back in two days. The required part was covered under warranty. Save yourself the trouble. Try somewhere else.

Aria Moshrefi service advisor…read more Excellent. Full explanation of service required and estimated costs. Very helpful in making decision on repairs. Also prompt follow up in status of car. Tom Fox

I've bought my last three Mercedes here so this is where I usually take my car for service…read more Service prices here has always been on the high side but it's convenient for me as they provide a Mercedes loaner. I think they should provide better status on the service progress especially considering the cost of service. My last 60k service which included rear brakes replacement was over $5.5k. Bit excessive so i will probably look for alternative for service in the future For sales, we came in one afternoon to look for new car for wife. Unfortunately, my regular salesman was not there so we got another salesman. We were looking for EVs which admittedly Mercedes has lousy sales. Now I understand why as this salesperson couldn't be bothered with selling Mercedes EVs. Ended up getting EV from BMW.

First, arriving at the dealership we encountered a salesman who had absolutely no idea what he was…read moretalking about. So bad he told us to "google" for basic information he should know about. After that encounter my husband and I decided to leave. But, before leaving, we saw one more vehicle we were interested in and got put with another salesman who happened to be great. So, if you really want a car at this dealership, ask to speak with one of their top salesperson or someone who knows what they're talking about for a good experience.

This is for GMC service especially Carlos and his minions. Liars. Frauds. Scammers. My GMC Acadia…read morehad 66,000 miles. I smelled exhaust and heard a rattling sound. Took it in, they told me both Catalytic converters needed replaced for over $4,000!!!. I know those typically don't need replaced until around 80-100,000 miles if at all. I asked if my extended warranty would cover it. NO, sorry they said. I asked if the warranty under FEDERAL law would take care of it. NO, sorry they said. I called B. S. and said I wanted my car back. They tried to convince me that I would not pass emissions, that is wasn't safe, etc etc etc. SO, I took it to another GMC dealership and guess what, it WAS/IS COVERED under my warranties!!!! THIS IS CRIMINAL. WHO was going to pocket my $4,000! I have all the paperwork proof and I'm willing to share it! I didn't trust them because I also went to them the year before for an oil change and inspection and the guy said your front brakes are really low and you should replace them for $900. I said gee that's funny because I just had new brakes put on last month at another shop! Liars. Frauds. Scammers. They think women are dumb and will just do whatever they say. But some women know better. Don't trust them and go elsewhere!!!!

Amazing finance was done for us and paperwork streamlined. She was a perfectionist telling us every…read moredetail and how to understand our warranty. She was spot on efficient and knows her stuff. Dom was a great sales person and a delight to know. I wanted the car and he made it available and himself available . Explained every detail of the car to my husband. he is courteous, well dressed and respectful. NImat was professional in negotiating and handling our purchase and trade in value. I just know they will take care of me In the future too. So pleased all around with Volvo dealership and the cream puff I bought new - XC60 B5 WD Hybrid. GORGEOUS !!! Thank you everyone for taking care of us and making me Happy with a good deal!!!

Surcharge on credit cards!!!! a 3% sure surcharge on all credit card payments, which I would…read moretotally get if it were my local dry cleaner as opposed to a huge auto dealership

Hats off to Carlos Coreas and his Service Department team at Stohlman Subaru…read more My 2025 Outback was suffering from a recurring parasitic drain of the battery. The Service Department of the dealership I'd bought the car from sends you into voice mail hell, promising a return call that never occurs. After two consecutive days of requiring jump starts, the car was trucked to the nearest Subaru dealership - Stohlman on Route 7 in Vienna. Carlos and his techs worked diligently to determine and rectify the root cause. I was kept well informed throughout the process. They were at all times professional, courteous and communicative. I cannot recommend him/them highly enough. As for that other non communicative dealership from which I bought the car, that will be a Yelp review for another day.

Mr.Lee actually thanked me for insisting that my car be inspected for a iSight problem I was…read morehaving, even though he removed the residue on my windshield that was probably contributing to the problem; the battery was having an issue. So, they replaced it. This was the day before Thanksgiving, & they had to go across town to get me a new battery. I was traveling to visit family. I felt much safer, on my return trip!

Nobody enjoys having to buy a new car - or dealing with car salesmen... but it was less painful…read morethan expected! Certainly is a one stop shop for sales, financing, repairs, etc.. Hope my car works for the next 30 years and that I never have to go back. If it doesn't I'd be open to returning! :-)`

I would strongly recommend avoiding Koons Tyson's Toyota's used car department based on my…read moreexperience today. I arrived with a specific vehicle already picked out, yet somehow it took them 35 minutes just to locate the car on their own lot. That should have been the first warning sign. Once they finally found it, I took it for a test drive and noticed a few issues. We discussed those concerns, negotiated the price, and ultimately agreed on a deal. From the very beginning, I was completely clear that I already had a pre-approved check from my bank and that I would not be financing through the dealership or discussing my APR. Despite that, the salesperson repeatedly pressured me to disclose my interest rate. I told him multiple times that my financing was already handled and that my APR was none of his concern. We finally settled on the numbers, they brought me the deal, and I signed it. Then, after all of that, the salesperson tells me I need to fill out a finance/credit application, claiming it was "company policy." Absolutely not. I had already told them repeatedly that I was using my own financing and had no intention of applying for credit through them. I was not going to hand over additional personal and financial information simply because they suddenly claimed it was required. So I got up and walked out. That's when things became even more ridiculous. The salesperson and the sales manager followed me outside and suddenly told me, "Oh, we can bypass that." Interesting. If it was truly mandatory "company policy" five minutes earlier, why did it suddenly become optional when I walked away from the deal? That interaction completely destroyed any trust I had in this dealership. Whether this was an attempt to run financing, collect financial information, or simply push me into their financing process, I found the entire experience shady, high-pressure, and completely unnecessary. And one final piece of advice if you're considering one of their used vehicles: bring an independent mechanic or get a pre-purchase inspection. A vehicle not having a check-engine light does not mean there aren't mechanical problems. The vehicle I drove had issues that deserved further investigation. Koons Toyota had a customer standing there ready to buy a vehicle with financing already secured, and they managed to turn a completed negotiation into a walkout because they wouldn't respect a very simple boundary. Terrible customer service. High-pressure tactics. A complete lack of transparency. I would take my business elsewhere.

Nestled into the Dealer District of Tysons Corner (that's what I call it anyway - there are about…read morefour or five car dealerships right next to each other) you will find Ourisman Honda of Tysons Corner (no apostrophe in Tysons!) The staff here are friendly, and service is quick and efficient. I dropped off my car for a tire replacement, state inspections, and emissions testing around 8:30 AM and it was all done by lunchtime. The shuttle took me to and from my office. Kelvin was a friendly and helpful service advisor, and the shuttle driver was nice too. I like how on the report of services you need, they distinguish between things you urgently need and work that you should have done but isn't urgent. It's all very convenient, with availability by text, phone, and online. Very helpful for people who work during the day and can't stand by a phone waiting for a call that may not come for a while. And they're open Saturdays, with good long hours. That's very helpful too for those who work Monday-Friday. It may be more crowded on Saturdays, I can't say since I didn't go on a Saturday. The website to set up an appointment is a bit clunky as not all types of appointments are listed (they don't have tire replacement/repair, which I'd think is pretty common) but there's a box to explain in detail what your issue is, and the staff listen to you and talk to you when you arrive. As is typical of dealerships in this area, where space is at a premium and very expensive, the procedure to get in and out can be kind of tight, but it's better and more efficient than most around here so I can't really complain about that.

Absolutely dishonest in their used car dept. they sold me a lemon, overcharged me, and then said…read morethere was nothing they could do. Don't buy cars from them - dishonest salesmen!

George offered a nearly perfect SAAB 9-3 that I was searching for and made the transaction easy. He…read moredrove it to be inspected in Falls Church at the shop of my choice on the shop's schedule and left it for the day. Buying from long distance can present problems that you never thought about (you always need an independent inspection). Based on my experience, you can buy anything he has listed with confidence. I couldn't be (too much) happier.

I purchased a truck from Ammoury Auto in April. My engine locked in October. I should have known…read morewhen within the first few days, the check engine light came on. I took it back to them, and they assured me it was nothing to worry about. When the engine light came on again, George advised me to take it to AutoZone. After running a diagnostic, AutoZone reset the engine light. I've had two oil changes and a tune-up, including fluid refills. Fast forward to October: while driving on the highway, my engine completely locked up. I had the truck towed to a mechanic, who confirmed that my oil and fluids were all good but stated the engine must have been in poor shape prior to purchasing. Now, I'm stuck with a lemon and a loan

I have worked with Alex Yakovlev, Client Advisor, twice and have had a fantastic experience both…read moretimes. He is extremely knowledgeable, easy to work with, and genuinely cares about your experience. I highly recommend seeking out Alex if you are interested in leasing or buying from BMX Fairfax!

impossible people to deal with.... I sold my car to BMW of…read moreFairfax and it has been an absolute nightmare. They are not processing my payment properly and have completely gone silent -- no responses to my calls or messages. This is unacceptable. You sell them your vehicle in good faith and they can't even follow through on basic payment processing or communication. I would strongly warn anyone considering doing business with this dealership. If they can't handle a simple transaction with integrity, imagine what else they're cutting corners on. Stay far away.