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    FCS Mechanical

    4.6 (9 reviews)
    Closed 8:00 am - 5:00 pm

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    Rooterman Plumbing

    Rooterman Plumbing

    4.7
    (513 reviews)

    Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

    Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

    Sosa Plumbing Services

    Sosa Plumbing Services

    4.5
    (46 reviews)

    Sosa has been my exclusive plumber since I bought my house 6 years ago. They've always been…read morereliable and efficient. I've recommended them to my friends and neighbors, given them 5-star reviews, and kept coming back to them. But recently they did something that's left me in shock. I had a common clog that I wasn't able to fix on my own. Sosa came out to investigate. In the process, it turns out they dropped a piece of equipment into my pipes that clogged it further. They didn't notice and couldn't figure out what the clog was, so they gave me an estimate for $6000 to dig under my house to clear it. I told them to hold off. I had another company come in to take a look. They said there was some sort of obstruction. After working a couple of hours, they pulled it out and discovered it was another plumber's equipment. And then charged me $600 for removing a foreign object. So now I'm out $600 because of Sosa's screwup - a screwup they wanted to charge me $6000 to fix - and my original clog is still there! My sink still doesn't drain. And it's not the mistake that has me so furious - things happen. It's that they won't take responsibility for it. When I called and explained the situation, the most they would offer was a $100 COUPON for my next service with them! I tried escalating, but after a single round of phone tag, they've gone silent. So beware this company - they tried to charge me $6000 to fix a problem they created themselves, and then refused to compensate me in any meaningful way when I cleaned up their mess with someone else.

    I've had Sosa Plumbing do 3 large plumbing issues to include fixing a leak in the fresh water line,…read morereplacing the waste line from the kitchen sink--rerouting it to the sewer line, and the biggest job was replacing my sewer line under the house as the original line was completely corroded. Jason showed me live videos of the work as it was performed so I feel very confident that it was done correctly. He's done several other things to include replacing my water heater, changing out various faucets, fixing a toilet and more. I couldn't be more pleased with Jason's work as he is very hard-working, punctual and pleasant. Thank you, Sosa Plumbing.

    FCS Mechanical - plumbing - Updated August 2026

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