Location location - 230 feet of lakeside frontage and a short walk to the village of Hammondsport…read morefor restaurants and shopping. The owners have strategically placed Adirondack chairs, a fire pit and a beautiful gazebo so guests can enjoy the awesome beauty of Keuka Lake. The property is adjacent to the town's Depot Park and within easy driving distance to several notable wineries including Weis and Dr. Konstantine Frank's. Room - well maintained, quiet, with all needed amenities. Service - in-room service is generally not offered though available. You are encouraged to place garbage and dirty towels outside the door in the morning for pick-up. A pad listing supplies wanted (e.g. towels, soap) can be filled out and affixed to the outside of the door. We found the housekeepers to be very prompt in filling our requests each day. Owners - informative, friendly and seemingly always available. Affordability - a relative bargain considering all of the above.

My husband, teen daughter, & I spent the night on way to Canandaigua lake. Owner is helpful,…read morefriendly, & keeps the property very clean. Great dining & winery suggestions. Perfect stop & we enjoyed being lakeside, exploring Hammondsport (steps away). Beds are comfortable & room was great for us. Parking in front of room made it an easy unload. Recommend this place.

The food is excellent as is the service. Book an overnight stay to experience the park and…read moreespecially the Falls.

Caroline's in the Glen Iris Inn. Last day serving lunch and dinner for the season. Took the ride to…read moreenjoy what's left of the fall colors. Service was very good. Atmosphere and dining area was historical and comfortable. I went with Nashville hot Chicken sandwich, wife had the daily special which was a Shaved prime rib sandwich covered in gravy with mashed potatoes. Both were delicious. Tuna croissant at next table looked amazing... you'll have to wait till next year.

Super helpful staff, great accommodations, location, views, amenities. The best breakfast buffet I…read morehave been to in years

Very nice staff especially in the breakfast area. Clean and food was good. Scrambled eggs, bacon/…read moresausage, potatoes, oatmeal, waffle maker, assorted breads, fresh yogurt machine with assorted toppings was delicious. Good coffee plus. In door Pool was clean and quiet. No outdoor pool. Room had a tub which I like. Small tv, 31"? Clean room. Slowwwww maid service. We leave the room at 10am to see the sites and come back after early dinner. Room still not cleaned at 5pm, dirty towels etc. So we are expected to leave the room at 5:30pm for them to clean the room for 45 mins?? Come on. We are early birds and settle down at 6pm, watch stupid CNN , movie etc and lights out at 9pm. We do wake at 7am . Last night just give me clean towels and leave please. Seems like they have one person to clean all these rooms? Hence 4 ****

We had an excellent experience at this hotel. Everything is spotless. Every staff member you…read moreencounter is pleasant and helpful. Their amenities are plentiful. The grounds are well manicured. The bed was comfortable and the pillows are plentiful. The location cannot be beat. We had dinner and drinks at the Blue Pointe Grille the night we arrived. I was a little hesitant to eat at the hotel restaurant. I was bracing to be disappointed. Service was on point and cocktails were well made. Food was delicious. We had a high top in the bar right near a window for a nice view of the lake. Highly recommend.

It's rare that I'm dazzled by a hotel or feel that it's worth the money (they're all stupid…read moreexpensive these days), but Harbor Hotel was a wonderful experience I'd recommend to anyone. Don't get me wrong, it's expensive. But for once I felt like I'd gotten my money's worth! Everything everywhere was meticulously clean and well-kept. Our room was spacious and bright, with a private balcony and chairs, a couch and coffee table, and a full table that allowed us to take comfortable advantage of the room service breakfast. Potpourri sachets in the closet, free water bottles in the lobby, free coffee stations on each floor, and chocolates every night on the pillows--details, people! We also enjoyed the indoor pool and hot tub, and of course the gorgeous patio and firepits overlooking the lake which was 80% of the reason we booked here. All of the staff we encountered, from the front desk to the housekeepers, were very friendly. I did think it was a little strange that the fitness center was in a whole different building and you have to walk across the parking lot to get to it, but hey--you get your steps in. The hotel is also very centrally located. On the water, of course, but next door to Seneca Harbor Station from which you can book lake cruises. It's also less than a mile from the entrance to Watkins Glen State Park and hiking trails and only a 5-10 minute walk from most restaurants. We did most things on foot. When you do get back in the car, there are multiple wineries within a 15-minute drive. The only problem the whole visit was the hotel internet, which was terrible every day. You could make do in the daytime, but at night, when everyone was back in their rooms after the day out exploring, it was slow to the point of unusable, and I ended up turning on my data hotspot to even be able to check my email. I would not suggest bringing time-sensitive work with you, and you should not expect to be able to stream videos on your devices. Just disconnect, you'll be less frustrated. There is an onsite restaurant and bar, and while it's nothing mind-blowing, it is a nice option to have (and is one of the few "higher end" type places in Watkins Glen). Menu includes a few of the standard local wines, which was nice!

We love this hotel. And we've been staying here for many years now on our visits to Corning 2 to 3…read moretimes every single year. But this year, I was very affected by something they did in customer service. The room we were given last night is our room with large windows that have the lights right outside of them that light up the building. This blazing light starts at sunset and end at sunrise. Even with the blackout blinds, it is bright in our room at night. We also can't look out the window after dark or before sunrise because of the glare of the light. When I asked them to please change our room, they said they did not have any other room in our "tier" which means in the price point we paid. The hotel is virtually empty this weekend. Nevertheless, they are choosing not to give us a different room as a service. I am so very hurt and disappointed. It's a great hotel and a great location. But this inflexibility, even for silver members like us, feels very sad and unnecessary.

Great hotel in small town. I would recommend to have breakfast locally and not at the hotel. Great…read moredeal and tasty at Donna's restaurant. Also a local hang out which makes the conversations interesting. Loved the pool at the hotel. Easy parking which is free and lots of tires if needed. Great outdoor spaces and super convenient to Corning glass museum. You can walk from the hotel.

"Jenny, Jenny, Jenny Won't you come along with me…read moreYou know that I love you We could live so happily" (Little Richard) Great location just minutes from Geneseo's Main Street restaurants and the State University campus. Our room had a nice TV and workstation, the bed was comfy, the HVAC and Wi-Fi worked well, and the bath and shower were fine. Included breakfast included scrambled eggs, sausage patties, home fries, a waffle machine, cereal, yogurt, hard boiled eggs, bananas and apples, oatmeal, breads, and pastries. The only odd thing about our stay was the check-in process. The attendant wasn't very friendly and was so slow and silent while working on her computer, we feared that our reservation had vaporized and drifted away into cyberspace somewhere.

Stayed here for a very uncomfortable few hours on my way to Georgia on the 9th of July…read more After trying to sleep for a few hours, I realized the AC was broken. By now it was 12:30 am. I thought "If I'm packing my shit up, I'm only doing it once." I packed and ran into the night manager on the way out. I told him his ac was broken. He said " It'll freeze up if you crank it all the way down!" I replied "Is 69 degrees cranking it all the way down?!" He told me I could change rooms. I told him thought "If I'm packing my shit up, I'm only doing it once." I'm leaving. He told me he could refund $50. I started laughing and said "that's ridiculous, it's not even 1 am. You should give me a full refund". And I left. I drove right by my next Hampton Inn reservation in Ohio 8 hours later. And drove straight home. The Hampton Inn in Geneseo to speak to "Stephanie" today inquiring about where my refund was. She asked what happened and I explained. She said " someone should have offered you another room ". I replied "If I'm packing my shit up, I'm only doing it once." She said, " Well I was going to give you a $50 refund but I'm not, because you're cussing at me!" I said " I sure hope you're recording this call, because I haven't cussed " at you" once! She said, " You said "If I'm packing my shit up, I'm only doing it once." I said" That is not cussing at you, I'm talking about packing my shit up!" She hung up on me. I'm done with Hampton Inn completely. They clearly can't make a repeat guest comfortable and I drive for a living. I'll be staying elsewhere.

Everything!!! Beautiful room! Lovely reception!! . This place is a gem!! Feels like home only…read morebetter!!

Neeta the owner is the sweetest lady. Our room was very comfortable and very reasonable. I…read moreabsolutely recommend this hotel.

We absolutely loved our stay at the Microtel. The room was very nice and I loved the raised sink…read moreand bar area in the "living room" area. We have stayed at other Microtels in the past and our golden retriever has always loved lying on the window seat so I was thrilled to see that this room had one as well. I really appreciate being able to open the windows instead of using the air conditioning. We appreciated the toiletries in the shower and bathroom. The staff was very nice (except for 1 little incident with the man who checked us in, he told me that my card hadn't gone through and argued with me when I told him that I had proof on my bank statement. Clearly he was wrong because he handed me the keys anyways). The breakfast options were very nice, hubby really enjoyed the french toast and Ilike the egg and sausage croissant and we even gave our pup one of the omelets. There truly were so many great options offered and the breakfast area was always neat and clean and well stocked. I love that there was an area for us to take our pup to use the bathroom and also that there were so many restaurant options all around us that we could even walk to. Our room was very quiet and the bed was comfortable and I appreciated the extra blanket in the closet. Microtel has become our very favorite place to stay and we are already looking forward to returning in the fall. Highly recommend this place.

My husband and I stay at this hotel when visiting our daughter who lives in Bath over the 4th of…read moreJuly. The rooms are clean and very comfortable and the staff are responsive and dedicated! Especially Tom, who was working the front desk and went out of his way to help us with problems in our room, despite the madness of people checking in for the holiday weekend. We will definitely be staying here again! Best place we have ever stayed in the area!

First time of the good points; Great water pressure. The…read morelady that takes care of the breakfast area was on top of things and ran a tight ship. Now for the bad. There was a sleeper sofa in the room, that reeked of urine. I'm not sure if it was coming from the mattress section or the cushions on the couch or what, but it was pretty much nothing that we would sit on. Speaking of not sitting on it, there was dust on the armrests like they don't have vacuum attachments or something. Cobwebs on power cords and curtains. Mildew or mold in the shower between the tiles. See pictures. Water would leak from the shower, under the wall, soaking the carpet 3 ft. Into the carpeting by the side of the bed. To the point where my girlfriend's shoelaces were wet in the morning. Luckily she didn't have a bag on the floor.. Very loud creaky ceiling. I think most hotels use concrete floors but this one has wooden floors and between the footsteps and the creaking, it was hard to get to sleep. Could also easily hear voices from upstairs. While we were down at the pool, our key became demagnetized for some reason, and when my girlfriend went to the desk to get it reprogrammed, the lady, Darlene , gave her the third degree about asking for ID and everything which of course was in the room that we couldn't get into. And then finally reprogrammed the key but like it was a chore and she was doing us a favor. Handicap spots are on the side of the building but you have to wheel around to the main entrance because there's no cutout in the sidewalk to get up to the side entrance. Breakfast. I knew it was posted on the wall and they offered things like pancakes and bacon or omelets and bacon. But Saturdays and Sundays it's the exact same menu. Scrambled eggs and sausage links. You would think they would split that up. Mix it up for weekend travelers. Will not stay there again.

Updating my review, first time was a flop, but decided to get best western another go, this time…read morethey were pet friendly. Stayed in room 223 which was very clean and neat. Love the body wash that was there. Bathroom was very clean compared to last time Breakfast was okay, wish you all can include turkey bacon, or turkey sausage, always remember not everyone eats pork. Thank you. Enjoyed the pool, no one was there at the time I went for a swim, which was great. Overall I'll definitely consider staying again.