I hired Precise from 3000 miles away in Seattle, sight unseen, to do a full siding job and roof…read morerepairs. The project manager did a great job communicating, asking for my preferences, and the estimate matched the final invoice. They also sent me many pics so I could see the work. Finally, they suggested improvements to my exterior and roof, and told me I didn't need a new roof, despite other companies telling me I did. Honest, good work, fair price. Would recommend.

Needed help to fix a leaking gutter (debris stuck). Contacted the team on bbb and they were quick…read moreto respond for scheduling the service. The team was on site on time as scheduled and completed the task as requested.

We had a great experience with Cole Roofing. We called a couple of roofers for quotes, and Greg…read moreprovided a clear and detailed assessment of our roof along with options and prices for replacing it. The crew did an excellent job replacing the roof on our house and detached garage, which has multiple dormers. I was impressed with the communication throughout the process. Greg was always available to answer questions, and I appreciated that they reworked the flashing on one area to get it just how we wanted it. Our new roof looks beautiful, and I highly recommend them!

Scheduled an estimate with Cole Roofing for roof leak repair. Stated could come the next day and…read morewould arrive between 10 am and 12pm. Adjusted my work schedule to accommodate. Cole Roofing did not arrive during time stated and did not call to let me know they were going to be late. This rating is based on professionalism and reliability, not their work.

IS ZERO OUT OF 5 an option? Unfortunately, they are the reason why roofing companies have a bad…read morereputation. I will never hire this company again. They did not replace the window flashing when they replaced my roof, and instead left the old flashing in place. When I contacted them about a leak, they claimed it was out of warranty. Their own crew came to look at leak and admitted that the flashing was from the old roof, not something they had installed. Despite paying for a full roof replacement(including ALL roof flashing), they cut corners by not replacing the window flashing. When I asked them to fix it, they refused, claiming it was not covered. When I asked to speak to a manager, I was told he is on vacation for next 2 weeks. Save yourself money and frustration by AVOIDING this company. Now I have a leak, and no solution. Sad consumer, sad company DO NOT HIRE!

I had my roof replaced in November 2017. Earlier this year, I noticed a lot of rot happening on…read morethe facia board on the back gutters. I hired a contractor to replace the rotted wood. My contractor tells me the problem is the first row of singles was not installed correctly. I called Weatherguard, who sent their contractor out. The Weatherguard contractor tells me that he agrees there is a problem with the way the roof was installed, and he points to a couple of other areas where the same problem occurs. He tells me he needs to coordinate with headquarters as the job will take more than a couple of hours to fix. I don't hear anything from Weatherguard for a week, so I called their quality control. He calls me back and tells me his contractor told him there was nothing wrong with the way the roof was installed. And since my house is no longer under warranty (the 5 years had experied) they would not cover anything. So either the contractor lied to me, he lied to the headquarter people, or the headquarter people lied to me. The result is I have a portion of the roof installed incorrectly (based on what my contractor and the Weatherguard contractor told).

We live in the cross lanes area . With the hail storm in the Spring. There was so much damage in…read moreour neighborhood !!! The storm itself was incredible !!! Jason Alexander from Sutherland Exteriors came into our neighborhood & spoke to everyone individually. He was not only knowledgeable. He made the whole process very easy. The crew came on the hottest day of the summer & replaced a metal roof in one day. They were kind & respectful !! Then had gutters replaced a few days later ..., the house looks fantastic . Jason took extra time & paperwork for our neighbors would are older & required more time ! He went above and beyond for them ! It is refreshing these days to have a company who shows up !!!! And does what they say they are going to do ..,,, our whole neighborhood looks amazing ..,.. C. Young , Cross Lanes , WVa

Walked us through a wind and hail roof damage claim with our insurance company. Everything was…read moresuper easy and a pleasant experience. Very easy to do business with.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

I have several houses and Honour Roofing has replaced or repaired the roof of several properties…read more They are always easy to deal with and very competitively priced. I recommend them to anyone I talk to.

We called around noon and Mr. Honour was able to come take a look at our wind damaged shingles…read morewithin a couple of hours in a SUNDAY! He was very reliable, polite and professional. He answered all our questions thoroughly. We truly admire his hard work and dedication to his business so much that we went ahead on adding extra things to have done while he was on our roof (out of our own wants, not by being pressured with upsales or anything). Definitely the type of business you'd want to call and have someone answer ASAP, not the ones that would send you to voicemail and take days to respond. We would highly recommend Honours Roofing for all your roof and construction needs!

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

Not great. We had our roof and gutters replaced. The roof work seems solid (but what do we know?),…read morebut everything else leaves me frustrated after spending $25k. My main complaint, the sales person promised the crews would be clean and put tarps down to catch 100% of the debris, and we wouldn't even be able to tell they'd been here. Now we're four months past the install and we are still picking up bits of shingle, tar paper, plastic, and most egregiously, ROOFING NAILS in the yard nearly every SINGLE time we do yard work. In the first two weeks we picked up over a hundred nails from the yard and DRIVEWAY (come on, now!). We seriously found two more yesterday and two more today. It's NEVER ENDING. With the sales guy's suggestion we had them put in wide mouth gutter drains to help with the constant gutter clogging problems -- so what do they do? First they installed them wrong (oversized drains with standard drain holes does no good), so I printed out and handed the project manager installation instructions from the manufacturer. They came back out to redo it, but contrary to those instructions they used a ton of caulk, and also put caulk on every joint. Guess what gutter debris does when it hits a caulk. We also had them do some siding repair and had to be extremely specific about what we wanted them to do vs asking "replace anything that's rotting" which I would expect to be a reasonable request. I expected SO much more from a family company this old and established. Sadly, NOT recommended.

"0" stars is more deserving but not allowed on this site. I live 2500 miles away and I mistakenly…read moretrusted Rodas Construction to complete a major renovation project at a house I purchased in Durham. This company is very small and does not have the capacity, talent, experience, expertise, and bandwidth to handle projects larger than one bathroom remodel. I do believe and hope they can handle very small projects but nothing more. They certainly failed us miserably. Because of their size & staffing, Rodas Constriction LLC lack basic structure, organization, communication, discipline, order and quality. Forget about customer service. For example, I visited my house four times during the renovation process. I found windows fully "open", doors unlocked and the air conditioning or heaters on without anyone present. This led to leaks and moisture penetrating various parts of the house afterward. I communicated these issues to Rodas ownership every time without a favorable result. Nothing changed. In fact, Rodas ownership did not accept responsibility and continued their work. Although small, Rodas ownership is "unusually" arrogant and will never admit to wrongdoings, will never accept accountability and will never own they are being negligent. On top of the mismanagement, negligence, and disorganization, the most important problem was that Didier Enrique Rodas and his company, Rodas Construction LLC, failed to apply for and secure construction permits for the structural work as well as permits for plumbing, electrical and other work they had performed. They didn't get the permits to save money and to avoid to doing their work legally, appropriately, and effectively. This act of non-compliance is against all rules and regulations. And...once you pay Rodas Construction LLC in full, they will forever ignore and avoid your issues and requests. They certainly did for us. We still have several exposed drywall openings they had created and don't want to fix. Rodas Construction LLC is very small company with only a handful of employees. But with their VERY small size, they do have a Director of Marketing who amongst other soliciting activities, he manages social media work. Strange...right? For example, this marketing director will soon respond to this post with an elaborate list of excuses for having failed a client who had paid them in FULL. He is the person who responds to all of my complaints to Didier Enrique Rodas. This company will never accept accountability for its faults, wrongdoings and they will NEVER fix issues they had caused. I can write many pages on the issues I had faced with Rodas Construction LLC. Aforementioned remarks are high level insights so consumers are aware. BE EXTREMELY CAUTIOUS! I do take responsibility for trusting and selecting Rodas Construction LLC. I should have known better. I was desperate. But do your research, check multiple references and do NOT pay anyone especially the people until you are 100% certain about the quality of the work.

9 years ago we had Rodas do our roof. He told us they only guarantee it for 5 years as GAF does a…read more50 year warranty. I contacted Rodas as it now leaking. They tell me: Jon, I received your inquiry on our website regarding the leak around your vent pipe. Unfortunately the pipes are not covered under any warranty. We would be happy to come out and take a look at the leak. We do charge a $250 fee for inspection. Let me know if you would like to be added to the calendar. Thank you. Janice Rodas Construction, LLC 1100 Logger Court Suite E 100 Raleigh, NC 27609 919-239-4384 Top Quality Service, Competitively Priced, Trusted Results rodasconstructionllc.com I think the Italian's reply would be. 'He that deceives me once, its his fault; but if twice, its my fault.'" I can't believe they want 250 dollars to see were they erred