Came in to ask if they had international stamps, because they never answer the phone. Her response…read moreto the question "Do you sell international stamps" was "no, only Texas, Dallas stamps".

This the group here is always efficient. I'm kind respectful, they don't try to oversell you. I…read morehave never had a bad experience with them, and I have lived in Allen since 2010, and I've used them over many years. You should give them a try.They're amazing

Safe, convenient, and quick! Plus, sometimes Smokey , an adorable black lab is there.read more

Im a small business owner and ship everything out through here, they always ship out my products…read morequick and never lose a package, also they have a super cute dog that is the sweetest

They're always so nice and personable busy or not. Really like this location. My husband goes for…read moreme at times and he's very customer service oriented. He has not complained once about the staff.

Andrew at this location is AMAZING!! I work for Lexus HQ and we are doing a can drive for our local…read morefood bank. Our department decided to make a contest out of it so I had to cut equally sized strips from a roll of silver wrapping paper. Andrew saw me struggling and sprang into action with this huge measuring tool and an X-Acto knife. I couldn't have done this project without him! A+.

Melissa Marr, the manager, and her entire staff have been absolutely amazing! I visit this location…read moreat least 2-3 times a week for prints or packaging, and they are always timely, professional, and pleasant--with a smile every time. I truly appreciate how quickly they get you in and out, while still making the experience personal. They greet you by name, not just as another face walking in the door! As a co-author of three books and someone who was recently featured in a magazine, I wanted to print my article. Melissa went above and beyond by creating a beautiful layout of the article and photo, which I was able to have framed. That level of care and creativity meant so much to me. What stands out most is that Melissa doesn't just serve as the manager of this location--she genuinely invests in her customers and ensures 100% satisfaction. She and her team are a true example of excellent customer service!

Melissa Marr the manager was amazing at helping me print my documents at ups at store 6215read more

We signed up to get the TSA PreCheck designation to make going through airport security faster…read more There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!

7-8-2023 - This location offers the TSA pre check enrollment. Appointment sign up online. When…read morewe arrived there was one person working in the TSA area and he had zero personality, which by itself would be okay but he was also not forthcoming with the assistance and gave the vibe that we were an inconvenience to his day. It was basically figure out the tablet machine on your own. But we stumbled through and finished. We had our TSA approvals within 48 hours and it worked perfectly on our trip.

Getting help can be quite difficult in such a small store. Once you do, they are helpful and…read moreknowledgable. Need another person on the floor.

While the employees are nice people, the customer service was absolutely terrible. Don't recommend…read moregoing to this location unless you want to spend hours of your life that you can't get back.

I sent a package from this store as I always do but this time my package took twice the delivery…read moretime. I felt like it was unfair to me that I paid so much for a delivery and the package arrived five days late. I spoke to the store and they were unhelpful in any way. I asked for a refund and they said they could not offer me a refund. I have been using this store for three years and as a customer I feel as if the store could have handled things better. I asked for the manager's support and the manager wouldn't even get on the phone with me, instead they put the responsibility on their employee.

Robert and Vishan were a huge help and a pleasure to work with. Great team here and amazing service.read more

Whenever I miss the USPS last collection time for package shipments, I zip over to The Zip Code…read morebecause USPS picks up their packages about 30 minutes after the last collection time for the USPS site. The customer service is always great. They are very nice and helpful. The gentleman behind the counter even remembers me when I come in.

Family owned business. The owner is meticulous to details and knows every aspect of USPS, as well…read moreas other carriers rules and regs. Very friendly and knowledgeable staff. Owner's college kids (great kids) will occasionally come in to help on school breaks. Place has plenty of parking (easy in-and-out). Place has a positive vibe, unlike another place I used several years ago in Allen.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

Steer Clear unless you just don't give a **** about our community…read more Just dropped off a package to be delivered here. My usual postage handler's computers were down and I needed my receipt so I came here. Everything went just fine until a young lady came rambling in boisterously talking with the older lady at the front counter who was helping me....this young lady happily spoke to me right in my face without a mask on. Was it intentional? No idea. I drove home and by the time I got home...I was pissed. That clerk/owner should have suggested this young lady leave her shop or hand her out a mask that Governer Abbot issues for those who need. Here's the kicker....ON THE COUNTER IS A BASKET FULL OF MASKS!! I promise you I'll never step foot back in this establishment. When I called the Owner to go "Karen" on her...she could not have been less concerned. uugghhh!! What is wrong with people today!.