What's not to like... passport photographs, administrative supplies, and of course their shipping services. No wait. Quick service. Great staff. Clean facility. Prices are very good too. Convenient location, as well as other FedEx Stores. No negatives whatsoever. read more

Elvin had such a great attitude, was extremely welcoming & helpful and got the job done fast. I'm so freaking impressed and happy about my experience. read more

The clerk was hostile and unfriendly to me. I wonder if the fact that i am a people of color makes a difference. After i turned around he greeted a white customer with a completely different attitude. It is called microaggression. This fedex location used to have more friendly staff. read more

I'm giving a 4 star because Matthew was very helpful ( when no one else was). He helped with the print and go station and the laminating station. Thank you ! read more

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Computer keyboards don't work. Asked for help and was forgotten. Don't waste your time of you have a choice.

not sure who is responsible for fedex drivers delivering packages in the quincy center/quincy point locations but, fedex should train their drivers to pull over on the side of the road and not just stopping in the middle of a road blocking both sides of the city streets, " with out using their hazards on or no warning just stopped to deliver a package while blocking cars behind him"! not acceptable for fedex when its a delivery service for years! i even had time to photograph the truck stopped right in the middle of the street. driver did not acknowledge the cars waiting. or used his hazard lights! that's a real public safety issue that should be addressed before an accident occurs and could cause injury! read more

FedEx Office Print & Ship Center - SAT 3/12 at Noon QUINCY POINT TRUCK STOPPED BLOCKING ROAD BOTH SIZES WITH NO HAZARDS! Dangerous - Shipping Centers Near Me - Braintree, Massachusetts

The last time the local FedEx driver misreported attempting to deliver a package to me, h/she did deliver it the next day. Hopefully, that will happen again. No harm, no foul? Actually, arriving to be ready for delivery takes a bite out of my day, so I resent the delay. I don't know what happens in the time when the purported attempted delivery is supposed to occur -- a visit to a girl/boyfriend, smoke a joint, place a bet with a bookie, make a phone call to mom, etc. But I don't benefit from it and vastly prefer the local UPS delivery. --- Unfortunately, no delivery again today. I sit 20 feet from the front door. The doorbell works when I push it. No sign of a FedEx truck on this street. "Delivery attempted" is fiction. read more

There was a little man there from Kinkos about 10 years ago who is #1.. FedEx... Environmentally sound... They use cardboard packaging. 1 side with ur info...helps protectant against the rain & snow... Remember delivery people to leave the c though side up to protect the contents... I took off the plastic cover To write notes! read more

FedEx Office Print & Ship Center - Will write my notes on this for 2 days... Before I use it to start the wood stove. - Shipping Centers Near Me - Braintree, Massachusetts

This place made me mad... I had an item that needed to be packaged, I already had a packing slip (paid for from my corporate acct at work - which happened to be a military base & I was shipping to another one)... So I get there & the man there tells me that I need to package it myself & they wont honor my payment slip thingy... Im like my account # is right there on it, just reprint a slip & he said NOPE, we dont work like that.... I explained it was military related thinking I could get a little courtesy (guess he was Anti-War)... I left with my package & ended up having to go to the Post Office & repay (Out of Pocket) for shipping the item... and they were more than willing to help me... WAAHHHH Fedex you disappointed me this time! read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Braintree, Massachusetts

I don't recommend visiting this location. Visited today and not one employee was available to help. Literally no staff person was in sight for 5 minutes. Yelled out for help and no one appeared, ended up leaving the store. The self service area where you can scan and drop off your package was wide open with the key in the lock, so that was useless. This was the 3rd time the self service drawer was open this year when I visited. Just don't have a self service area if anyone who visits the store can grab the unsecured package. I have no plans to ever visit this location again as it has repeatedly shown they don't understand the bare minimum for customer service. read more

I love this place. This will be my forever go-to fedex. I came in here to ship a couple packages out. My boxes werent taped and i havent print any of my shipping labels out. Based on conversations i was hearing the person who was taking care of me was an assistant manager in training?? Well I definitely see this place going far and being in good hands because she was great. She was really nice. Took my boxes, prints my labeled and taped up my packages. All with a smile. I know this all sounds like its suppose to be her job but you will be surprised. Nice and good customer service are so hard to come by these days. Anyways. I was in and out in less than 4 mins. And its awesome when you have an infant with you. Thumbs up fedex! read more

This was probably one of the worst experiences I have had at fedex. I ship materials about 10-15 times a year and generally go to the Randolph facility. Today I was in Braintree so made the mistake of going here. They had 2 people working and the place was packed. I had 3 people in front of me and it took 30 minutes for it to finally be my turn! They had 2 lines at first then turned into 1 line so it was total confusion. I went at 10am on a Monday, if this is peak time they should have more than 2 people working. You shouldn't have to wait 30 minutes to ship a package. The people working were nice but slow. Usually I get the tracking information emailed to me but they don't do that here. Go to another location if you have to ship something, I will be. read more

Betsy was extremely patient and helpful when I needed 15 copies of a large document printed, tabbed, put in binders and overnighted to individual addresses for an important work meeting. I provided the file and the addresses and they took care of everything. read more

I have been to this location a few times. Today I entered and noted their increased safety precautions including stickers on the floor to indicate appropriate spacing, to the workers using gloves and masks etc. The gentleman behind the counter was very capable and actually was able to finish one transaction with another customer while starting mine. He was very speedy, thoughtful, helpful, and demonstrated both foresight and problem solving abilities. No complaints. Likely I will be using them for all future FedEx needs. read more

They do not provide passport photos that meet non-USA requirements. Staff are unhelpful. Go to CVS where they use a Kodak photo printing machine where you can select a photo to meet a number of different countries requirements. I got charged $16 by Fedex for 2 unusable photos. CvS charged $15 for 6 photos that were in spec. read more

This full service FedEx not only ships packages, they sell packing supplies and have computers plus printers for rent. Located on Granite Street near the South Shore Plaza mall, they are a quick zip from Furnace Brook Parkway in Quincy. They are situated on a hill, set back from the street, so you can easily miss this FedEx although there is a sign right on Granite Ave. The staff are friendly and helpful. They have always been eager to please. read more

I went here several times for the print and go self services. The machine got stuck a few times, and so far during my visits recently, only the Word files can be printed successfully, but not the pdf files. I was told by the people working here that there are certain files that can not be opened for printing with the self service, and have to be sent to their email to have them printed for you. I have sent the files to them for printing for two times. Both times the lady who did the printing chose the paper that costs higher fee without asking me first. I didn't print a lot of pages so the fee wasn't that high, but I felt uncomfortable being charged with a higher fee and I didn't request it. So be careful if you are coming for printing, make sure you have the file in both Word and PDF so that if one type of file doesn't work with the self service, another might work. If you still need the printing assistance from the counter, make sure to address clearly in the email what type of paper you would like, otherwise they might print it with a higher fee paper without notifying. read more

I hate to give this place a negative post due to a phone call but.....here is the story. I had two antique lamps to ship across the country. I called Fedex and after waiting for a bit I explained that I needed a place that packs and ships. I was asked if I needed an envelope and I said no I need someone who knows packing. He gave me this place 45 minutes away. Got there and the nice lady behind the counter said they do not pack items there. The closes place to there was another 40 minutes away. I should have respected the previous posts. The right hand does not know what the left hand is doing in this company. read more

Best fedex location Super friendly and helpful staff. I drive 5 miles just to get to this location.

Poor customer service. Poor quality printing. I am not one to write negative reviews but after spending over an hour here today to pick up one fax I had to leave a review. There were 3 people working one gentleman helping a customer and the other 2 doing things behind the counter. Never acknowledged the customers or explained the wait (over 25 mins before anyone acknowledged the person in front of me) Ontop of that when I got the fax I was picking up the ink was smudged and it wasn't readable. They said "sorry must have been on their end" I will not be back read more

Are you for reeeal??? A FedEx Store with horrible customer service??? Crazy. The customer service is so bad here it makes me want to drive my car straight through their front doors and "remove" the rude staff from the face of this planet. Im talking to you, management. You should just quit...not just your job but life as well. Next time I need to ship something, it would be easier to hand deliver it myself via bicycle or maybe a hot air balloon or maybe just say screw it all together. read more

I seriously don't know why this place has so many negative reviews. This place has done me well. I always divert my packages there so I can pick them up after work. I also always send stuff here. They are open on weekends which is great. I go in ask for a quote on how much shipping costs will be and then fill out the right form. In out easy. Customer service always seems to be pretty good with me, maybe it is because I know what I want and I am usually in and out. Usually I go in fill out the form wait in line and send it out. Sometimes there is a line and it can take a while but hey it depends when you go. read more

Worst customer service!!! The woman in front of me was shipping a large amount of boxes and the female was behind the counter helping her, as expected. As I stood there for 30 minutes while there were 6 other employees there chatting about family life, what their kids got on the MCAS, what they were having for dinner and who was and who wasn't going to carry boxes out to the truck, I began getting a little annoyed. After 35 minutes the guy with the silver hair, who I'm assuming is the manager and basically was the most useless person there walked past me and said he's done for the night and winked. Great, I'll never use FedEx again. I don't care if there's an arrow in between the E and the X, you know where you can shove it. WHY DID THE ROOF OF THE UPS HAVE TO COLLAPSE!!! read more

This place is a joke! One person working and I had to wait over 12 minutes to pay for my fax pages, which took less than 30 seconds once it was my turn in line. Customer service is non existent. I have been in the store with 6 people waiting in line, with one emoloyee at the register and 5 other employees in the back talking or working on printing jobs. They will even take phone calls while you are waiting in line to pay. The employees should disengage with phone and print jobs and open another register for the people in line. If you prefer faster customer service and a better experience, go to the UPS Store off of Willard in Quincy. FED EX Office SUCKS! read more

I had repack a box I was sending out because I forgot to include the paperwork. The staff at this FedEx location could not be more helpful or patient read more

I came in to drop off a prepaid package and ship my desktop computer today. Elvin (Sorry if i get your name wrong) was helping us and he was very friendly and helpful. Since we did not have a box large enough at home, we came here to buy one. We brought the wrapped computer parts to the counter and it was pretty awkward. He helped us pick out a right sized box and packaged it for us. After I told him I was worried that the computer might get damaged since we dont have any fillers in the box. He stuffed ALOT of paper inside for us. This is great customer service right there. Bless this man. read more

Got me out of a huge bind. Printed 200 postcards for me in 4 hours when I absolutely needed them. Great customer service. Phone service was also very smooth. Called, pressed 9, talked to real person. Will come back again. read more

Service is extremely slow. There is only one service person who does know what he was doing, going back and forth to check with the manger, and there is a long line waiting. The other service woman is playing with a large machine, chat with each other now and then, but does not come to help. Waited for 21 minutes before being served. Was simply dropping a prepaid package which took 15 seconds. Terrible. Never had such bad experience with FedEx before. Don't recommend. Go elsewhere. read more

This is not a horrible store. They have plenty of inventory, but the printer was a little difficult to use (mac OS thumb drive incompatible). I agree that the customer service is lacking but it may be due to the training or personality of the one visible employee. I waited for the employee to return to the counter. He did not make himself available even though I could see him. I did not know if I could go over to the printer because it was sectioned off. I fumbled but eventually logged into Dropbox too print a file. I'm pretty sure he saw me tinkering with the software and looking confused and for some assistance. Btw, I was not greeted at any time. I left without a farewell. I left and proceeded to the UPS store for notary. They had much more staff and quick, kind, and available. I probably won't use this FedEx location ever again. read more

i had a shipment routed to this office as Fedex was going to deliver it to my office on a Saturday and my office was closed on Saturday. I went on saturday and after waiting for a rep and dealing with them they asked me to wait to check packages until other customers were helped. The package turned out to not be there and i was promised a phone call when they received it. No phone call and it is Wednesday. i called to look for the package and was told right away that they ship them back after 5 days. turned out the package didn't get there till Monday but why say that unless you know the package isn't there? I see what people are saying about how the customer service desk is set up. you are not acknowledged by anyone until a rep for the dept you need is available. I'm not impressed with Fedex right now. UPS is doing a better job in my area. (Boston South) read more

Worst customer service I have ever seen! I just stood there for five minutes while I was ignored by two guys behind the printing area when all I needed was just a little help. I will never go back there and I am telling all of you to not go back there either or ever try to go there! read more

Sucky attitude from chick behind the desk. Don't go here. Horrible customer service. Why are people like this in a job that deals with real people? read more

I came to make copies of a head shots or my son's audition. Sophia B. Was super helpful, nice, and very patient. The should give her a raise! read more

I wish I could give a negative star review. I've been going to this Fed Ex for 15 + years. Ken and Keith and some of the staff have been wonderful. The place is now a nightmare. Long waits, terrible customer service and completely incompetent. I've never been so badly treated in a store that one would hope focused on customer service. Never go here unless they change all the staff and systems. The place is horrible. read more

These guys rock! Problem: My friend needed paper copies of files I had sent her on CD. She had no printer and she needed these prints by early tomorrow morning for court. Fedex/Kinkos was still open. I called and talked to Mike and told him the situation, and he said they would be ready for pickup at 7am. In the am, I checked my email and received an email from Rick, that they would be all set and he was totally flexible in working with Uber driver who I sent to pick them up. Happy Camper here! read more

I used to go here but after they installed the world's WORST automated push-button greeting on the phone it has made it IMPOSSIBLE to speak to a human being and if you don't click the buttons correctly it says GOODBYE and hangs up on you. Because I couldn't talk to anyone I went to Staples after I called them and the Braintree Staples was AWESOME. read more

I saw the negative reviews and was surprised because I use this office frequently for my company. The gentlemen at the counter, in particular the manager, are always courteous and helpful. I have watched as they go out of their way to help folks. I've been happy with this office and appreciate the crew. read more

I loved this place so much for my wedding! I emailed them and had them print decors that I put in frames as well as directions to my venue and hotels close to venue. Astly, I had them print my ceremony book! They came lovely!!! They were very polite and fast both via email and face to face. I would recommend this place read more

What a complete waste of time, energy, and human flesh, I would have gave 0 stars if I could , I wasted 45 minutes of my life waiting for these morons while they try to figure out how to ship an item, just simplify your life and go to the post office or another fed ex location read more

I was surprised to see all the negative reviews for this location as I have used it for many years and never had a major issue. I have always received a friendly welcome from both past and present employees. A huge shout out goes to Miguel, Sam, Steven, Anthony, and Nancy who used to work there as well as Sophia, Ken, Sin, Kevin, and Tiffany for always treating me like a priority customer when I come in (even with rush orders needed same day). They have all helped me complete some amazing custom invitations and designs over the past 8 years so I truly thank them for their patience, kindness, and superb customer service! read more