White glove service for new mattress and foundation…read more Delivery was efficient and professional. Went extra mile and helped put the new foundation in my garage as i don't need it. Good value for service. Nice guys!

I wouldve gave o stars but theres no option for that. am writing to express my profound…read moredissatisfaction with the delivery and installation service associated with my recent appliance purchase. The service I received was completely unacceptable and fell far below any reasonable standard of customer care. Despite paying for a professional delivery and installation experience, the appliance was delivered without proper installation, leaving me with an unusable product and the burden of resolving an issue that should have been handled by your company. The delivery personnel demonstrated a lack of professionalism, preparedness, and regard for customer expectations. No adequate explanation was provided, and there appeared to be little concern for the inconvenience, frustration, and wasted time this situation caused. Customers should not be expected to pay for services that are either partially completed or not completed at all. This experience has severely undermined my confidence in your company. What should have been a straightforward delivery and installation turned into a disappointing and frustrating ordeal. I expect immediate action to rectify this matter, including prompt installation of the appliance at no additional cost and appropriate compensation for the inconvenience caused. I request a response within a reasonable timeframe outlining how this issue will be resolved. Failure to address this matter satisfactorily may leave me with no choice but to escalate my complaint through consumer protection agencies, review platforms, and other appropriate channels. I trust you will treat this matter with the seriousness it deserves. Sincerely disappointed in this horrible service TM

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.

My company moved me from NC to MI in March 2020, everything seemed ok. Now i am moving to another…read morelocation since i was finally able to find a home, and as i started to move things i realized that the company pretty much messed up a lot of the furniture, and since they put everything together at the time it seemed ok, but some furtniture structure were damaged, the day bed's screws were stripped (probably used a drill when installing again). I would not recommend this company and if you used them, make sure you check all details including the screws! Terrible company!

We used Rose last week for a move from our home of 30 years to a condo. We hadn't a lot of…read morefurniture but tons of boxes! The staff took good care of our belongings. worked fast, and were easy to deal with. They made sure everything was to our satisfaction. They took care to reduce the cost when the move took less than the estimated time. They will be issuing a refund. Overall pleased.

Quick, Efficient, and Friendly customer service. The place is clean and orderly. I thanked them…read morefor great service. This UPS values every customer who gives respect both ways. Highly recommend this UPS store. Mahalo Dan.

Whether I want to ship something, get something packaged or return an amazon order, this ups…read morelocation on Newburgh and 5 execute it phenomenal. Not just good, standard or any other "typical" word, they're FANTASTIC. Staff is kind, friendly and smiling. There's plenty of staff, something hard to come by in businesses these days. Whatever the manager or owner is doing at this specific location, keep it up (and the staff too, you all deserve the stars in the world too!). I will keep going here for my packaging or return needs and I suggest you do the same (or try it, you won't be disappointed in the service)

It's a busy place but it's not a long wait, not by my standards anyway. Everyone was professional,…read morefriendly and knew what they had to do. I'd recommend anyone needing a Shipping Center, Printing Services, or Mailbox Center to try this place first. They offer even more services than what I listed here.

I went today to do Amazon drop off, don't have a clue what the other reviewer was taking about…read more. Kohl's is the only drop off original packing not required! UPS does not package for you. The ladies in store were nice, polite and friendly. I figure you get what you give! Five stars.. on customer service during my visit, which was a bit busy at 12 noon.

They've moved to a new location, and it's such a great upgrade! The new spot is far better than the…read moreold one, which was in a very busy area and always difficult to get in and out of. This location is much more convenient and easily accessible. They also accept Amazon returns, making the whole process quick and hassle-free. As always, the service is friendly and efficient. Overall, it's a much smoother and more pleasant experience now!

This place really feels like home that's because I'm always on Amazon and returning and shipping…read moreand sending packages to my friends so I am in there quite a bit and I love it it's like family the service is always fabulous always greeted with a smile and how are you and I feel like I know them so much so that I even got them Christmas treats. This is the only UPS store I use I love it great customer service always quick always quick to help me out and quick to answer my questions so it's fabulous.

Matt, who owns PNG ripped me off. Let me explain. I'll keep it as short as possible. I called and…read morespoke to him multiple times before buying. He assured me he had a kit to work on my generator. I purchased the kit and hose over the phone and when it arrived I installed it. It wouldn't run the generator. After calling him he blamed my gas connection or gas service. But I had already gone over what I had and he said it would be fine. Gas company came out and verified everything was fine. I redid some gas pipe of the meter and tried it again. Still didn't work. After a few phone calls and more troubleshooting I was confident it was his kit not my gas service or generator. He finally agreed to have me ship it back to inspect everything. Of course on my dime. My stance was the fuel adapter was the problem. Not supplying enough gas. Once he received the kit he finally came to the same conclusion. Despite making claims it was not his kit over and over costing me time and money. The kit arrived back to him and after over a week he then sent the kit back with a new fuel adapter. The new fuel adapter wasn't even for my carburetor. Completely wrong. It was so wrong the choke butterfly was rendered inoperable once it was installed. At this point it's been over a month, almost 2 months of going back and forth with him. I contact him again and point out the fuel adapter is for a totally different carburetor. He responds yes that's true but just file it down a little. At this point I've had enough and ask for my money back. He agreed and asked me to send back the kit. He agreed to pay return shipping but asked me to pay for it then he would refund me with the kit refund. So I sent it back. Weeks go by and no refund. Won't answer calls. Won't respond to emails. Finally get him on the phone after filing a charge back with the credit card company. He agreed in writing to refund all my money and shipping costs. But he never does this. Won't answer the phone, wont respond to emails. Nothing. I had to get a Google voice phone number to get him to answer the phone. He said he sent the check for the shipping cost and that he didn't contest the charge back. But he lied, the check never came. He stopped answering phone calls from that number so I got a new number. He answered and I said it was me and asked where is my check and he hung up. I'm currently waiting on the charge back to be finished. I'm assuming it will go my way because I have everything in writing as per him agreeing to a full refund and shipping costs. One last thing. The kit he sells is a joke. The fuel adapter is cheap 3d printed garbage. Feels like it will brake in half it's so thin. The "gas hose" is just general purpose rubber hose that is not ment to be used for natural gas or propane. I called the manufacturer and the couldn't believe someone was selling it for that intended use. The rest of the parts he sources from another company that he is related to via family. If he's doing this to me there's a good chance he done this to others and will do so to more people in the future. I hope this helps someone else avoid what happened to me. Buy somewhere else!

PNG Technologies is shipping multifuel kits with hose that is improper for the application…read more Air/Water 'Multipurpose' or worse hose is being shipped with these kits. The proper hose needs to be sourced and used by the user, or you risk a major fire hazard. I notified the owner of the issue, and he replied with a lame excuse. After I rec'd my kit to confirm what is being sent, I reached out to the owner with disappoinment having just spent over $300 with shipping. Now I need to spend more money for the proper hose. There was no reply when I asked if he had actual LP gas rated hose he has ghosted me with no reply. Having been in the hose and fitting business for close 30 years, I'm very bothered by this. This is a huge liability and fire hazard. Buyer beware!