This little store is conveniently located inside Walmart. I had to print time sensitive important…read moredocuments. I emailed the documents to print and went for pickup. They seem understaffed. Only one person in the store and it was difficult for him to manage. They put down the shutters sharp on the closing time, not a minute more. Not too happy with my experience at this store. Very slow service. Definitely areas for improvement!

Very convenient. Came in to ship a return from Zara and the staff was helpful. Absolutely no wait…read more Store is inside of the Walmart FYI

I'm currently in the process of working through an issue with RXO, and the customer service has…read morebeen terrible. We had a dishwasher that we ordered and initially after scheduling a date for delivery, we didn't receive a time before the date schedule (which they say you'll received at least a day before). The day of the delivery, since we had no idea when it was coming we stayed around, finally receiving an estimated range a little over half into the day, that went to 8pm. They ended up delivering the product an hour after the estimated range was over. What's worse, we ordered an unboxing and installation, and neither of those services were rendered. Instead of the company getting back with us to reschedule due to the inconvenience, we have had to call continuously to get someone out here to complete the delivery services and it has yet to be resolved. We are constantly given the run around and no resolution has been concluded. As a whole, I'm totally disappointed with the service that we have received and the customer service has been even worse with the wait times for getting into contact as well as the company not being able to get in touch with their own offices or management to get this resolved. I would advise anyone to use a different company if delivery is necessary especially if this is the type of service they don't mind extending to their customers. So please beware!!!!

I have a problem with this company almost every single order... whether it is not delivering on…read moretime, damaging my storm doors, not installing appliances, not even leaving the accessories I purchased, not hauling away the old appliances... and this time was no exception The delivery driver dropped off the washing machine in the middle of the living room. He did not take the washing machine down to the basement, where the laundry is. He did not install the washing machine. He did not leave the accessories, which will be the waterlines.. He did not haul away the old washer..... and then he lies and says the tenants (which only middle school and high school kids were home at the time) told him to leave the washing machine in the middle of the living room upstairs Makes no sense. Worst company ever.

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.

We just completed a move from Michigan to New Mexico with Rose Moving and Storage facilitating…read morethrough Allied. Excellent communication starting from Steve who came out to do the estimate, Faith in the office who coordinated and kept in touch with us, as well as the driver, Tony. Tony chose excellent crews on both ends and we were very pleased. I would use them again.

My company moved me from NC to MI in March 2020, everything seemed ok. Now i am moving to another…read morelocation since i was finally able to find a home, and as i started to move things i realized that the company pretty much messed up a lot of the furniture, and since they put everything together at the time it seemed ok, but some furtniture structure were damaged, the day bed's screws were stripped (probably used a drill when installing again). I would not recommend this company and if you used them, make sure you check all details including the screws! Terrible company!

Whether I want to ship something, get something packaged or return an amazon order, this ups…read morelocation on Newburgh and 5 execute it phenomenal. Not just good, standard or any other "typical" word, they're FANTASTIC. Staff is kind, friendly and smiling. There's plenty of staff, something hard to come by in businesses these days. Whatever the manager or owner is doing at this specific location, keep it up (and the staff too, you all deserve the stars in the world too!). I will keep going here for my packaging or return needs and I suggest you do the same (or try it, you won't be disappointed in the service)

Dropped off packages. They have a Mail Drop there so you don't have to go to the post office…read more Plenty of staff on a Saturday so I only waited in line a few minutes. Mr. Lagg is a very nice person, we drive from Northville to this location. Plenty of parking, knowledgeable staff, they sell stamps and provide other services. We used to use the Northville store when Mike owned it but prefer this location because of the kind treatment and convenience of the store. Then we get a coffee across the lot!

I went today to do Amazon drop off, don't have a clue what the other reviewer was taking about…read more. Kohl's is the only drop off original packing not required! UPS does not package for you. The ladies in store were nice, polite and friendly. I figure you get what you give! Five stars.. on customer service during my visit, which was a bit busy at 12 noon.

Worst choice for amazon returns! Choose the khols option..amazon setting up their returns at a…read morebusiness whos JOB is selling boxes just results in crap products costing you more money! Not to mention ups stores are now run like 7-11's

They've moved to a new location, and it's such a great upgrade! The new spot is far better than the…read moreold one, which was in a very busy area and always difficult to get in and out of. This location is much more convenient and easily accessible. They also accept Amazon returns, making the whole process quick and hassle-free. As always, the service is friendly and efficient. Overall, it's a much smoother and more pleasant experience now!

This place really feels like home that's because I'm always on Amazon and returning and shipping…read moreand sending packages to my friends so I am in there quite a bit and I love it it's like family the service is always fabulous always greeted with a smile and how are you and I feel like I know them so much so that I even got them Christmas treats. This is the only UPS store I use I love it great customer service always quick always quick to help me out and quick to answer my questions so it's fabulous.

PNG Technologies is shipping multifuel kits with hose that is improper for the application…read more Air/Water 'Multipurpose' or worse hose is being shipped with these kits. The proper hose needs to be sourced and used by the user, or you risk a major fire hazard. I notified the owner of the issue, and he replied with a lame excuse. After I rec'd my kit to confirm what is being sent, I reached out to the owner with disappoinment having just spent over $300 with shipping. Now I need to spend more money for the proper hose. There was no reply when I asked if he had actual LP gas rated hose he has ghosted me with no reply. Having been in the hose and fitting business for close 30 years, I'm very bothered by this. This is a huge liability and fire hazard. Buyer beware!

Matt, who owns PNG ripped me off. Let me explain. I'll keep it as short as possible. I called and…read morespoke to him multiple times before buying. He assured me he had a kit to work on my generator. I purchased the kit and hose over the phone and when it arrived I installed it. It wouldn't run the generator. After calling him he blamed my gas connection or gas service. But I had already gone over what I had and he said it would be fine. Gas company came out and verified everything was fine. I redid some gas pipe of the meter and tried it again. Still didn't work. After a few phone calls and more troubleshooting I was confident it was his kit not my gas service or generator. He finally agreed to have me ship it back to inspect everything. Of course on my dime. My stance was the fuel adapter was the problem. Not supplying enough gas. Once he received the kit he finally came to the same conclusion. Despite making claims it was not his kit over and over costing me time and money. The kit arrived back to him and after over a week he then sent the kit back with a new fuel adapter. The new fuel adapter wasn't even for my carburetor. Completely wrong. It was so wrong the choke butterfly was rendered inoperable once it was installed. At this point it's been over a month, almost 2 months of going back and forth with him. I contact him again and point out the fuel adapter is for a totally different carburetor. He responds yes that's true but just file it down a little. At this point I've had enough and ask for my money back. He agreed and asked me to send back the kit. He agreed to pay return shipping but asked me to pay for it then he would refund me with the kit refund. So I sent it back. Weeks go by and no refund. Won't answer calls. Won't respond to emails. Finally get him on the phone after filing a charge back with the credit card company. He agreed in writing to refund all my money and shipping costs. But he never does this. Won't answer the phone, wont respond to emails. Nothing. I had to get a Google voice phone number to get him to answer the phone. He said he sent the check for the shipping cost and that he didn't contest the charge back. But he lied, the check never came. He stopped answering phone calls from that number so I got a new number. He answered and I said it was me and asked where is my check and he hung up. I'm currently waiting on the charge back to be finished. I'm assuming it will go my way because I have everything in writing as per him agreeing to a full refund and shipping costs. One last thing. The kit he sells is a joke. The fuel adapter is cheap 3d printed garbage. Feels like it will brake in half it's so thin. The "gas hose" is just general purpose rubber hose that is not ment to be used for natural gas or propane. I called the manufacturer and the couldn't believe someone was selling it for that intended use. The rest of the parts he sources from another company that he is related to via family. If he's doing this to me there's a good chance he done this to others and will do so to more people in the future. I hope this helps someone else avoid what happened to me. Buy somewhere else!

This location previously was often closed or service was down, but things changed instantly and…read moredramatically with the change of owners. Never had a problem yet with many returns and the service is always quick, friendly and knowledgeable.

Absolutely the worst UPS Store in metro Detroit. Their systems are frequently down, so you drive…read morehere and waste constant trips. Came here over the weekend to return an Amazon purchase. Door locked - system was down. Came back middle the week after - SYSTEM STILL DOWN. This place is poorly ran, poorly managed, and clearly underfunded. AVOID. *EDIT - in response to "the owner's" canned response - if you truly " understood the importance of reliable systems and efficient service", then you wouldn't have repeat 1-star reviews from people pointing out your unreliable systems and service. Come back when you know how to manage a business.