Great to see Mr Larry (Grumpy) and Ms Jaine!! We have a lot of fun when visiting and we have…read moreconfidence in our mail getting to its destination because of the dedication of this venue! Thanks to our local community heroes!! Shoutout to Mr Grumpy, Ms Nancy, and crew. They are always so friendly and personable. The shoppe is organized, energetic, and so fun to browse around. I like coming here for my shipping needs because I have my name in the system and it's basically a one stop shop. They ship with the commercial shipping, but also with the USPS, which is a great savings to me. They do all printing, copies, office needs, etc. And the shoppe carries all sorts of fantastic gifts in the front store display shelves, many items are from local artists. Purses, candles, essential oils, gadgets, gizmos, and lots of cool toys for babies, kids, adults, and even pEvery time I go, there are new things to see and I love that! It feels like an old time postal office, because they even have PO Boxes. The staff is super sweet and attentive. It is in a safe area and close to Kroger, Academy Sports, restaurants, movie theater, and easy highway access. I like not having to stand in a long line to do my mailing, plus it gives me time to look at all the new gadgets, gizmos, inspirational gifts, and personal gifts.

Do not trust this place to ship anything. It's listed as a DHL drop off location but they did not…read moreschedule a pickup for a next day international shipment. 4 days went by and they sat on it claiming DHL never came by. Called DHL and they explicitly said not to trust these 3rd party locations because they need to have a certain number of packages before they pick up from a location. Here I am refreshing the DHL site for an update and all the while this place still has it sitting on its shelf. Why wouldn't they follow up with DHL on pickup? Horrible customer service. Stay way!

Dropped off a package, nice lady taped it up and sent it out for me! So simple, but exceptionally…read moregood service!

If you're a knuckle-dragger like me and gift wrap and lace ribbon is not your thing, then…read moredefinitely see these guys! Because there's something beautiful about giving something beautiful to a person that beautifies your life.

I am writing to report a very disappointing experience with one of your employees at FedEx. I came…read morein to print my project, and despite giving clear instructions, the employee printed it incorrectly and he was weird and has an angry face dont know why , i didnt even say anthying ,His facial expressions were noticeably irritated and dismissive, which made me feel uncomfortable and unwelcome as a customer.bad experience

I am not sure if this is correct location- but Quint at Fed Ex Delivery in Dallas is awesome- was…read moregreat about communicating with me about a package and went above and beyond. My delivery was in East Dallas and I really appreciate Quint.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!

Need to learn about customer service at this place! Had come in to return Amazon products and was…read moretrying to pull up the QR code and the attendant seemed annoyed to have to wait for 10 seconds and walked away. Let's just put it this way, have patience when you know the customer is trying to pull up the information and the internet is slow. (Which I had expressed). It literally took me less than 10 seconds to pull it up. Crazy the attitude!

Absolutely incredible staff. For my job, I spend a lot of time shipping large quantities of boxes,…read moreand have been in countless UPS stores... this one is by far the best I have ever been in. They took time to carefully pack my items and did not complain or care once that I had almost 10 giant boxes of items. I really appreciated their expertise and patience with me. 10/10 recommend and I will be using this UPS store whenever I am in the Frisco area.

I love this FedEx location! There are other locations closer to me but I go out of my way to come…read morehere! Stellar customer service. This location gets quite busy but the staff is always attentive and works efficiently to take care of everyone. I ship with FedEx often due to my employee discount, and the staff here never gives me trouble - I've had terrible experiences at other locations where they basically will do anything to avoid dealing with me. Sometimes I will bring an item without packing because I am unsure of the shipping rates, and I've never had a problem getting assistance with that here. I wish I could say the same of other locations, but until then, I will keep giving this location my business. The store is always clean and organized, and it's always a pleasant experience. Thank you!

I went into the store today to go make some copies, and initially I could not get in the store…read morebecause the door would not work. The sensor wasn't working and I had to wait for someone to come out to go in, but that really isn't the issue. Just trying to be helpful and mention it to the staff, I told one of the employees that the door may be broken. He was nice and went and told the guy with the New York accent. I don't know if that's the manager or what he is. As I was making copies, I overheard him say "yeah, well, I don't know what to tell you. It's been working all day" in a very cocky and condescending way.... loud enough to where the whole store could hear it. I politely went up to the desk to let them know that I could hear him, and instead of acknowledging his behavior, he goes over and looks at the door. I explained to him that it wasn't really the door, it was the fact that I don't appreciate his comment. He then very insincerely apologized and mumbled something under his breath that sounded kind of like "fuck off" as he walked back in the establishment. Never once raised my voice or Karened out, and that was the response I got. I don't know how Fedex puts up with his behavior, but I sincerely hope that upper management sees this review.

Found Donna and so glad I did! Very professional and made the whole process easy and seamless! She…read morewas also able to print all documents (had 2 copies) explain everything throughly, scan back my documents, and even drop off at FedEx. Now that's concierge! I would highly recommend and would use her for all my important documents!

Terrific customer service helping me and my parents with notarizing legal documents…read more Very reasonable rates. Thoughtful & helpful working around schedules. Appreciate the attention to detail. 5-star service.

I went here today to buy a shipping box and the lady that helped me was SUPER helpful and friendly…read more She found the perfect size box, I was going to go home and pack it up and affix the label and bring back but instead she reprinted the label for me and packed and shipped it up for me. She went above and beyond to be helpful. I will go back for other shipping needs and if I ever need a u-haul. I didn't know they rented u-hauls but I'll bank that info for later!

Awesome place. The couple who run it are very nice and always go the extra mile with the personal…read moreattention they give everyone.

Fast and professional service! I always come here because there is no long wait like you would have…read moreat the post office. Taylor helped me mail all of my wedding invitations - including deciphering an address for a friend in Brazil so it would reach its correct destination. I recommend this facility to everyone, they have all of the capabilities of a US post office.

I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive…read morepersonal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.

Chris, Ashley and staff are awesome! Great friendly customer service and very knowledgeable.read more

Smiling does not equate to being helpful. I always have an issue with Chris and prepaid labels…read morewhen I go to this location. I went into to store to return old company technology. I had a pre paid label, and was told that it included packing boxing and shipping. Chris wouldn't even scan the label to check. He kept checking the clock saying he didn't have time. Who cares if it leaves today but he can scan it to pack it later. HE WOULD NOT EVEN LOOK AT IT. NOT HELPFUL AT ALL Went to another location a bit more south. They took it, and packed it up...as the label showed everything that was paid for WHEN YOU SCAN IT.